Trend Vision One Endpoint Security Reviews

Our primary use case for this solution is better security for servers.

The way that this solution has helped my organization is by protecting our devices from known and unknown malware.

The features I found most valuable in this solution are the micro apps. I also value the dashboard that offers better visibility and helps protect machines from attacks.

The solution could be improved by providing better training to the vendors. In the next release, I'd like to see client alerts.

I have been using this solution for more than two years.

I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the scalability of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best. There are two people using this solution in our organization.

I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Positive

I would say that the initial setup was a little bit complex.

We deployed with an in-house team.

We have seen ROI with this solution because our servers are very critical to our operation. They house very important data and protecting that data is valuable.

Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

It's used as antivirus protection on the endpoints.

The initial setup is straightforward. 

It's stable and reliable. 

The solution can scale. 

I can't think of any specific areas that need improvement. 

I've been using the solution for a couple of years. 

The solution has been stable and reliable. The performance is good. there are no bugs or glitches. It doesn't crash or freeze. 

It is a scalable solution. If you need to expand it, you can.

We have around 10,000 users on the solution at this time. 

I'm not sure if our team has ever used technical support. I've never contacted them directly.

Trend Micro's been in our company for quite some time. Apex, under the new name, is the latest. Before that, it was OfficeScan, which was Trend Micro as well. We've likely used Trend Micro for a decade.

It's an easy product to set up, from my understanding. I don't recall discussing any complexities during implementation. The deployment likely took less than a month. It doesn't take too long. 

At this point in time, just a couple of engineers are needed to manage the solution.

Our team handled the setup process. We did not use an integrator or reseller. 

We've likely experienced an ROI while using the solution.

I'm not familiar with the licensing costs. They are a part of our enterprise agreement.

I'm not sure which version I'm using at the moment. I don't directly manage the solution at the moment. 

Potential new users need to evaluate their licensing cost and the solution, whether it checks all the boxes and has all the features they need.

I'd rate the solution seven out of ten.

We use Apex One for security purposes. We have installed Apex One agents on 1,900 laptops and desktops. We use all the modules that are available in Apex One.

We have seen a reduction in viruses and malware since moving to Apex One.

Apex One is very good for threat detection and removal and scanning purposes. It has advanced protection capabilities that adapt to protect against unknown and stealthy new threats. These capabilities are definitely important for us.

It can detect ransomware with runtime machine-learning capabilities. It has the capability to detect ransomware-related threats as well.

Apex One can be integrated with other security products.

They provide virtual patching to protect against vulnerabilities even before a patch is available for the source of the issue.

Its threat-hunting capabilities and the information about the known threats are the most available features. It can easily catch any threat in our environment. If you have applied policies and rules, it quarantines or mitigates a threat. It is a very good feature in Apex One. 

Apex One is easy to learn. It is not complex.

We sometimes face issues with policies and rules while working with Apex One. They sometimes do not work.

When we implement an application policy for application control, sometimes, users are not able to access other applications. We apply the policy to a specific application, but it gets applied to all applications. We have found such issues, so the application module or application rules need to be improved in Apex One.

I have been using Apex One for five years. I have been using it in my current company for four years, and I also used it in my previous company.

There is downtime, but it is minimal.

Their support is very good. Whenever we need their help, we raise a ticket, and we get a response within one or two hours. We get a very good response from Trend Micro support. I would rate them an eight out of ten.

Positive

I have previously used McAfee. 

It is on-prem as well as on the cloud. I was involved in its initial deployment, but it was four years ago. It was simple. It was not too complex.

In terms of maintenance, it does require maintenance. 

We got help from Trend Micro. There were two people in total. I and one person from Trend Micro were involved in its deployment.

You need certain skills and a certain amount of knowledge to work with this solution because a lot of things are there. I have been working with Apex One for about five years, and it has been good so far. It is very easy to use, and it gives good protection from threats. I would recommend it to others.

Overall, I would rate Apex One a nine out of ten.

My primary use case is for end-point protection such as anti-virus, anti-malware, etc. 

The benefit for the organization is that we're getting secured.

One of the advantages for me is that it is very easy to use. Moreover, it's cloud-based, so we're not managing any local hardware here. This means it's always updated.

In future releases, I would like to see more advanced protection.

Trend Micro Apex One could improve advanced threat protection or include more in-depth endpoint protection.

I have been using Trend Micro Apex One for three years. I am currently using the latest version. 

I would rate it an eight for stability.

We have around 700 users from all departments, including front-end, back-end, and executive offices.

I would rate it an eight out of ten because you can easily add licenses to scale it up.

The customer service and support are very responsive.

Positive

The initial setup is easy. You just need to install the agent, which usually takes a couple of minutes. Moreover, maintenance is not required because the product automatically updates to the cloud.

What you get for the license, you get it. If you want to get another product, then you have to get another license for that. That's how they do it.

I would rate the solution an eight out of ten because there's still room for improvement.

We use it for many use cases, such as servers, clients, laptops, end-users, servers, and endpoints.

It's easy to use and used to be a very good solution a few months ago. However, we recently did an intrusion test, which didn't work as expected. So now we're very disappointed with it.

There is room for improvement in the behavior filtering and control of Trend Micro. Currently, this feature is not functioning correctly, which is evident in the behavioral backset basset on signatures like visors, but the behavior filtering is not working properly and needs to be improved.

I have been using this solution for five years now.

There are no issues in performance. It is a stable solution, and I would rate the stability a seven out of ten.

It is a scalable solution, and I would rate it a seven out of ten.

The customer service team is very good. It is very responsive and knowledgeable.

Positive

The initial setup is very easy. The deployment was very fast.

You do not need an expert to set up the solution, and you can deploy it yourself.

We use a yearly subscription, and it is expensive.

Overall, I would rate the solution a seven out of ten. There are some issues with the behavior filtering functionality.

The primary use case of the solution is for endpoint protection.

I genuinely enjoy the script and I find Trend Micro to be more user-friendly, as it requires only two administrators.

The big issue that I have is the edge agent, of course, Trend Micro has a larger database making it easier to find information.

I believe that optimization is a really good feature on the front side.

The customization has room for improvement.

I would like to have the ability to see what files are being scanned live.

I have been using the solution for almost three years.

I give the stability a nine out of ten.

I give the scalability a nine out of ten.

We previously used Microsoft Defender and Broadcom Symantec. Trend Micro Apex One is more complete and has a better layout.

The initial setup is straightforward. It is easy to deploy the code. I give the initial setup an eight out of ten.

The deployment is quick.

The implementation was completed by a third party.

The license is expensive but it is a complete solution.

I give the solution a nine out of ten.

I recommend the solution to others because Trend Micro Apex One provides good protection.

We use Trend Micro Apex One on our systems and servers for endpoint protection.

The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas.

We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late.

Trend Micro Apex One consumes a bit more resources of your PCs than we would like to have consumed. We do not scan during busy hours of the network because it slows down my data network. What we have done is, we have kept everything after business hours. We have a scheduled scanning in our networks.

I have two operating systems running on my computer and when I start scanning Trend Micro Apex One consumes too many resources, such as processor power. For example, when you are in business hours and the scanning starts, your other operations in software, such as Excel, will have the performance slow down. Overall his solution is good.

I have worked with other solutions, such as Kaspersky, and it consumes approximately 35 to 40 percent of the maximum resources and Trend Micro Apex One consumes approximately 40 percent of the resources. The best thing is the delegation gene of this Trend Micro is amazing.

I have used Trend Micro Apex One within the last 12 months.

The stability of Trend Micro Apex One depends on how you use it. Additionally, the strength of the data connectivity from one branch to another matter. If your main server is on-premises, the solution's updates and patches should be sent from over the network. For example, if you have a data network, ERP, and internal intranet servers or data connectivity when the server sends the package the bandwidth is important. The bandwidth is something you have to consider with the cloud solution you have. If it is on-premises, your data will be updated quickly.

We have not needed to contact the support from Trend Micro Apex One. We have a support vendor that has certified engineers. The access to our servers is with our support vendors. We do not need to log into our server often because we have installed a thread on this server. If the server is disrupted, it loses connectivity or shut down for some reason, we receive a thread through email,  MMS, or network monitoring system we have. We can have alerts from there. If we have any modification required, we call up the support team or support vendor and they will send an email. Once they're done, they will ask us to check if what they did resolve our issues.

I have previously used other solutions, such as Kaspersky Endpoint. 

Trend Micro Apex One and Kaspersky Endpoint are close to being the same solution. I would rate Kaspersky Endpoint higher than Trend Micro Apex One.

The drawback with Kaspersky Endpoint is if the computer systems are out of the network for a long time and the system comes back online, it takes a long time to synchronize and to receive updates. It updates, but it updates very slow, regardless, of whatever internal bandwidth you have. Even if you have changed the source from the on-premises server to the Kaspersky website to the Kaspersky cloud, it takes time. In Kaspersky Endpoint, some of the hash files are hard to find.

The most valuable feature of Kaspersky is, the moment you install the Net Agent, it immediately starts the inventory. This happens regardless of whether you have a system in your domain or non-domain, it scans your network fully.

We only prepare the servers with Trend Micro Apex One for the customers. We give them VPN access with one server and their team is working on it to maintain it. However, we are receiving monitor reports from the solution. 

The solution is completely monitored and maintained by our third-party solution provider.

I am looking to upgrade Trend Micro Apex One to another solution. Both Kaspersky and SentinelOne, are under my budget and I am planning to move to one of them soon.

We are looking for a change because I have Windows 7 which is considered a legacy OS. It has been made completely obsolete by Microsoft. We're planning to update our machine to Windows 11 and then we will think of changing the Trend Micro Apex One. I have not found a good deal or sales, I would stick with Trend Micro Apex One because I have never faced any problem. Whatever I want, this solution has. I cannot give you any negative feedback. We are using two threat protection solutions. We have different locations and they are in different countries. In some countries, we are using Kaspersky and Trend Micro Apex One, and they both are on the same platform.

We have not purchased the EDR module for Trend Micro Apex One, we use the basic endpoint. At this moment I'm looking for the EDR option, endpoint detection response, and the rollback. Trend Micro Apex One Apex One doesn't have the rollback feature.

I rate Trend Micro Apex One an eight out of ten.

For me, the use cases for Micro Apex apply to some agents only.

It is a great product capability-wise.

One of the features I like in Micro ApexOne is the configuration for device management; it is very precise and allows more permission for different use cases. For example, some job titles require specific and granular integrations for device management since the check is different from USB.

It has good signature-based capabilities. It's good for its capabilities but should offer a module with integrated machine learning where you can detect behaviour and knowledge.

Another significant issue is the deployment process; it is a little longer process and takes around five to six months.

I have been using it for a year and a half. Although, I only log in a third of the time.

I have not faced any significant problems with stability on my computer. Therefore, I would rate it a seven as well, the same as scalability.

I would rate the scalability a seven out of ten.

Tech support could be better for a local company. I would give the tech support an overall rating of six and a half. We have to notify them that people are also using their product here.

Neutral

The initial setup is difficult because the process is long, and it took us about five to six months because CORETech is about that size.

We deployed it on-premise.

As a whole, I would rate Micro ApexOne a seven out of ten.