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reviewer2025969 - PeerSpot reviewer
Senior Security Engineer at a tech services company with 11-50 employees
Real User
Good for patch management and protecting against vulnerabilities with the capability to expand
Pros and Cons
  • "It is available on our OS platform and will automatically scan our machines daily or weekly."
  • "Sometimes HTTPS sites are not blocked properly."

What is our primary use case?

I have multiple enterprise customers in India, and I am working with multiple regions, like Asia, Indonesia, and Singapore. Many customers are using this endpoint solution. It is widely used by customers.

Apex One has multiple features and use cases including internet protection, web reputation, URL filtering, firewalls, and anti-malware functioning. There's virtual patching and it can help us to prevent exploitation attacks. They can help you to patch vulnerabilities on the machines.

How has it helped my organization?

The solution has helped our organization by protecting our endpoints from malware and web threats. It also helps us to block ports and provides features like IPS. IPS has multiple signatures and rules which can help us to patch vulnerabilities. 

It is available on our OS platform and will automatically scan our machines daily or weekly. It also provides an EDR option. With EDR, we have DLP and application control as well, so we have lots of features that we can use to protect our endpoints from ransomware and phishing attacks.

What is most valuable?

The solution is good for patch management and protecting against vulnerabilities. It's great for protecting endpoints. 

It is easy to set up the solution.

Technical support is helpful.

It's quite stable and reliable.

We can scale the product.

What needs improvement?

There are some limitations, including around URL filtering. Sometimes HTTPS sites are not blocked properly. The proper display of the page is not properly working. We're putting in a feature request and hopefully, it will be resolved next quarter.

Feature-wise, pretty much all features we need are present. 

Buyer's Guide
Trend Vision One Endpoint Security
September 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for more than two years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

I'd rate the stability eight out of ten.

What do I think about the scalability of the solution?

The solution is scalable. We can expand our licensing or hardware if we need to grow.

I'd rate the scalability ten out of ten.

How are customer service and support?

We can raise a ticket with support and usually get a response within eight hours. There's a bit of a time difference. They are good. We find them helpful and responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very, very straightforward. It is available under two offerings. One is on-premise, where we have to install the server and database. The other is the cloud. In the cloud, we have to just create our account, and we can just start using it.

The cloud option is very easy, and there is no need to maintain the server and no need to install anything. It will just create an account, and we can start using it within ten minutes. At the same time, the on-premise will take two or three of us to deploy it. We have to create three servers and then database services, and we have to install the application over that. It will take some time. Both are straightforward. They have created a guide for installation. If we follow the guide properly, we can get it installed properly.

There isn't a lot of maintenance needed for the cloud solution. If we choose an on-prem deployment, we will have to maintain the server and database. We also have patching from time to time, which we also have to test. On the cloud, the backend team handles any necessary maintenance.

What other advice do I have?

We're partners. 

I'm working with the latest version of the solution. 

I'd recommend cloud deployment as it is so fast to set up and easier to maintain.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1601961 - PeerSpot reviewer
Sr. Manager - Solution Architect at a tech services company with 501-1,000 employees
Real User
Easy to set up and use, and it is simple to manage
Pros and Cons
  • "The initial setup is very easy."
  • "No product can ever be rated a ten out of ten. They are always improving on one aspect or another."

What is our primary use case?

We are not using this solution. We are, the system integrator who are providing solutions to our clients. We have been selling this product.

What is most valuable?

I like the simplicity of management and the ease of use.

From a technical perspective, this is a good product.

What needs improvement?

No product can ever be rated a ten out of ten. They are always improving on one aspect or another.

For how long have I used the solution?

I have been selling Trend Micro Apex One for two years.

What do I think about the scalability of the solution?

We have large enterprise customers as well as smaller companies.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

When compared with other solutions, the price could be better.

What other advice do I have?

We are selling this product. We would definitely recommend this solution to others who are interested in using it.

I would rate Trend Micro Apex One an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Trend Vision One Endpoint Security
September 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
it_user1569468 - PeerSpot reviewer
Security Engineer at a tech services company with 51-200 employees
Real User
Excellent application control, vulnerability protection, and behavior monitoring
Pros and Cons
  • "Offers great application control, vulnerability protection, and behavior monitoring."
  • "Lacking features, not yet fully mature."

What is our primary use case?

I'm a security engineer and we are partners with Trend Micro.

What is most valuable?

This is a very good product for our customers. I use the application control, vulnerability protection, and behavior monitoring which are all great features. 

What needs improvement?

The main issue of the product is that it's lacking features and in that sense it's not a fully mature product.  There is currently no global exclusion list available and some features are not available. I think this will improve in the future.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

This is a stable product. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

This is a simple product and the initial setup is straightforward. We have installed it in over 15 companies. Deployment usually takes around two hours and involves two or three staff. 

What other advice do I have?

I would recommend this solution and rate it a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Technical Engineer at Hitachi Systems, Ltd.
Real User
A solution capable of handling multiple users at the same time
Pros and Cons
  • "Stability-wise, it is a good product, and I rate it a ten out of ten."
  • "The solution needs to have SDR in it. So, SDR is an area where the solution needs to work and improve itself."

What is our primary use case?

I use the solution to meet the requirements of our customers.

What is most valuable?

EDR is one of the most valuable features of the solution.

What needs improvement?

The solution needs to have SDR in it. So, SDR is an area where the solution needs to work and improve itself.

Since I am not working extensively with this solution, I am not in a position to comment on what other additional features need to be added to it.

For how long have I used the solution?

I have been using Trend Micro Apex One for five years. Also, I am using a SaaS version of the solution. My company has a partnership with Trend Micro Apex One.

What do I think about the stability of the solution?

Stability-wise, it is a good product, and I rate it a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. The solution works, in the same manner, irrespective of the number of users using it. One of our customers has 25000 users using the solution. Scalability-wise, I rate it a ten out of ten.

What other advice do I have?

Overall, I rate the solution a ten out ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.