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it_user859173 - PeerSpot reviewer
Senior Consultant- Information Security at a tech services company with 5,001-10,000 employees
Reseller
Jan 20, 2019
Provides antivirus precautionary care and antivirus solutions
Pros and Cons
  • "The DDAN and the sand boxing features are very good and accurate."
  • "I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our Office Scan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro."

What is our primary use case?

We use this solution daily. It provides us with 99% of antivirus precautionary care and prevention of email threats.

How has it helped my organization?

We use several Trend Micro solutions. We use Trend Micro OfficeScan, DDM and DDI. We are also using IMSVA and WSVA for email security and web security. After deploying OfficeScan, we have found more detections of possible virus attacks.

What is most valuable?

The DDAN and the sandboxing features are very good and accurate.

What needs improvement?

I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our OfficeScan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro.

Buyer's Guide
Trend Vision One Endpoint Security
January 2026
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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For how long have I used the solution?

Three to five years.

How are customer service and support?

Tech support needs improvement. We raised certain cases regarding a lag in terms of a solution, and the response time was slow. 

Which solution did I use previously and why did I switch?

We previously used McAfee and Symantec. 

How was the initial setup?

It was initially straightforward. It took multiple phases. 

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are competitive with other solutions on the market.

Disclosure: My company has a business relationship with this vendor other than being a customer. I am a reseller.
PeerSpot user
Cyber Security Lead at a hospitality company with 10,001+ employees
Real User
Apr 30, 2018
We use it for endpoint protection but it needs a consolidated manager
Pros and Cons
  • "Stability is okay."
  • "​It needs a consolidated manager as there are too many parts to currently manage it.​"

What is our primary use case?

The primary use case is endpoint protection. It has been performing okay.

What needs improvement?

It needs a consolidated manager as there are too many parts to currently manage it. The ability to manage the solution needs improvement because it just does not seem like it is quite everything we need it to be.

What do I think about the stability of the solution?

Stability is okay.

How are customer service and technical support?

I have not used the technical support.

Which solution did I use previously and why did I switch?

I previously used Sophos, which is a much better product with centralized management (in my opinion).

How was the initial setup?

I was not involved in the initial setup.

Which other solutions did I evaluate?

We evaluated McAfee and Sophos.

  • McAfee: They have a SIM that we already had in place.
  • Sophos: It definitely had the ability to be flexible and integrate with the rest of our equipment.

What other advice do I have?

Do not believe the marketing hype. Talk with implementers of the product. Replace the solution with Sophos.

Most important criteria when selecting a vendor: functionality, price, and skill.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trend Vision One Endpoint Security
January 2026
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
it_user4431 - PeerSpot reviewer
IT Administrator at a tech services company with 1,001-5,000 employees
Real User
Feb 21, 2013
Overall, it's a good enterprise anti-virus solution and I already recommended Officescan to my colleagues

Valuable Features:

Below are the reasons why our company chose Officescan: - The server part is easy to install, just follow the wizard and you are done. - You can monitor all of your machines using a user-friendly web console. - It also displays computers that do not have any anti-virus installed. - You can install officescan on any windows and mac OS. - For mass installation, you can use a login script, group policy and the web console. - You can even create a standalone executable for remote computers. - If the client fails to get the update from the local server, clients automatically gets the update from the Trend cloud server.

Room for Improvement:

- I don't like the firewall feature, it adds itself to the NIC card of the machine and when you try to remove it, the client loses internet capability. You will need to uninstall the program to get the internet working again. - It does not work for Linux OS

Other Advice:

We tested it out first using our test environment and it worked great during installation, client update, monitoring and removal process. The best part is that it protects windows servers, windows workstations and Mac OSx.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Regional Sale Manager at a tech services company with 51-200 employees
Real User
Mar 15, 2023
Has many solutions that competitors lack; good for protecting the endpoint
Pros and Cons
  • "Many features that this solution has, competitors lack. The feature I think is quite good is data loss prevention."
  • "I think that this product needs to improve the data loss prevention port."

What is our primary use case?

It's quite a good solution for protecting the endpoint.

What is most valuable?

All the features are quite good. Many features that this solution has, competitors lack. The feature I think is quite good is data loss prevention.

What needs improvement?

I think that this product needs to improve the data loss prevention port.

For how long have I used the solution?

I have been using this solution for one year.

What other advice do I have?

We are using the SaaS version, but there's on-prem available as well.

Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner and user
PeerSpot user
reviewer1601961 - PeerSpot reviewer
Sr. Manager - Solution Architect at a tech services company with 501-1,000 employees
Real User
Jun 27, 2021
Easy to set up and use, and it is simple to manage
Pros and Cons
  • "The initial setup is very easy."
  • "No product can ever be rated a ten out of ten. They are always improving on one aspect or another."

What is our primary use case?

We are not using this solution. We are, the system integrator who are providing solutions to our clients. We have been selling this product.

What is most valuable?

I like the simplicity of management and the ease of use.

From a technical perspective, this is a good product.

What needs improvement?

No product can ever be rated a ten out of ten. They are always improving on one aspect or another.

For how long have I used the solution?

I have been selling Trend Micro Apex One for two years.

What do I think about the scalability of the solution?

We have large enterprise customers as well as smaller companies.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

When compared with other solutions, the price could be better.

What other advice do I have?

We are selling this product. We would definitely recommend this solution to others who are interested in using it.

I would rate Trend Micro Apex One an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1569468 - PeerSpot reviewer
Security Engineer at a tech services company with 51-200 employees
Real User
May 18, 2021
Excellent application control, vulnerability protection, and behavior monitoring
Pros and Cons
  • "Offers great application control, vulnerability protection, and behavior monitoring."
  • "Lacking features, not yet fully mature."

What is our primary use case?

I'm a security engineer and we are partners with Trend Micro.

What is most valuable?

This is a very good product for our customers. I use the application control, vulnerability protection, and behavior monitoring which are all great features. 

What needs improvement?

The main issue of the product is that it's lacking features and in that sense it's not a fully mature product.  There is currently no global exclusion list available and some features are not available. I think this will improve in the future.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

This is a stable product. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

This is a simple product and the initial setup is straightforward. We have installed it in over 15 companies. Deployment usually takes around two hours and involves two or three staff. 

What other advice do I have?

I would recommend this solution and rate it a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.