Trend Vision One Endpoint Security Reviews

There are multiple components to our use case and one of them is the anti-virus.

The most valuable feature is Vulnerability Protection.

We are completely satisfied with the functionality of the product, but the reporting should be more granular.

We have been using this solution for the last three years.

There have been limitations at times.

We have more than 3,000 users.

Technical support is good.

The initial setup was straightforward. It was not complex.

Compared to other products on the market, I think that the pricing is reasonable. We are satisfied with the licensing model.

Depending on the requirement, I would recommend this solution, although it should have more granular reporting.

I would rate this solution a nine out of ten.

The most valuable feature is that it's normal, and not for a specific server.

Trend Micro is a basic solution, but the problem is that it is more exclusive.

There are two products, one is for the endpoint for the client, and the other is for the sever, but the server is even more exclusive.

There are some features that are not available in OfficeScan. For example, IBS.

In the next release, I would like to see IBS included in OfficeScan.

I have been working with OfficeScan for more than two years.

We are using version 11.

It's a stable solution and to date, we have not had any issues.

OfficeScan is scalable, we have not experienced any issues.

Previously, I was working with Trend Micro, but recently we have signed with SentinelOne.

We contact our local partner, who is responsible for the setup and deployment.

I would rate OfficeScan a five out of ten.

We use it for the security of our products.

The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control.

The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.

We have been using Trend Micro Apex One about a year. I think it is the latest version.

We don't have any issue with stability.

The scalability is good. You can do it for almost 100 endpoints.

The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies. This requires some preparation and knowledge.

I would recommend Apex One, probably the upgraded version. Maybe the XDR will meet today's needs, i.e. the XDR upgraded version. I would give Trend Micro Apex One 7 out of 10.

We use it for protecting our endpoints. Both Apex One and Worry-Free Services are cloud-based services.

It has been detecting the management activities and quarantining them so that the continuity of our business is maintained. We had a ransomware attack, and Trend Micro was there to stop the attack, and we are still in business.

Its ability to detect ransomware and malware is the most valuable. Its protection is also good.

The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud.

Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution.

They should also insert sandbox analysis in Apex One.

I have been using this solution for more than a year.

It has good stability.

Its scalability is good. We can scale it. We just need the licenses. In my company, we have 20 users, but we have also deployed it for our clients. We have plans to sell it more to our clients.

It is scalable for on-premises versions, but we need to do a few things to our database. For on-premises versions, we need to improve server performance as well.

Technical support should be improved. It is not as good as the other products. We had to generate a report on one of the attacks that happened, and they weren't much responsive.

The cloud services are straightforward, but the on-premises version of Apex One is not straightforward. It is a complex installation of Apex One.

The deployment duration varies. We have to first prepare all the prerequisites, which takes a lot of time. Overall, the installation takes up to two days. For a large enterprise, the deployment would take one to two days. 

We are an integrator, so we implemented it ourselves.

Its pricing was good. It is very competitive with all the other vendors.

I would recommend to install and implement this solution. It is a good solution. For every solution, there'll be pros and cons. 

I would rate Trend Micro Apex One an eight out of ten.

We basically use the solution for endpoint security.

The solution is a good product for endpoint security. 

The product has so many wonderful features. 

It is a user-friendly product for customers.

The solution has good smart protection capabilities.

The solution protects against any network security issues a client may encounter.

The predictive features are great. There are great predictive behavior analysis and monitoring.

Any unusual and unauthorized actions will be detected easily.

There's excellent data loss prevention to help prevent purposeful or accidental loss of data.

Occasionally, the system may be a bit slow.

I've been using the solution for about two years at this point. It hasn't been too long.

The stability is good. We never had any issues with it. It's not buggy and I don't recall dealing with glitches. It doesn't crash or freeze. It's reliable.

The solution is quite scalable. It's easy for a company to expand it out if they need to.

Due to the solution's general user-friendliness, the initial setup is not too complex. It's pretty straightforward.

We're just a customer. We don't have any professional relationship with the company.

We're using the latest version of the solution.

Apex One is the best solution for endpoint security due to its many wonderful features, and fast data protection. 

On a scale from one to ten, I'd rate the solution at a ten.

We are a solution provider and Apex One is one of the products that we provide to our customers. It is used as part of a security and antivirus solution.

The most valuable feature is the behavior monitoring.

The interface is user-friendly. Even people without IT experience can easily make use of machine learning or predictive analytics.

When I was setting this up for one of my clients, I was not able to deploy the DLP. It was not working and I think that this area is in need of improvement.

Our team has been working with Apex One for almost two and a half years, although I have been working with it myself for between six and seven months.

Our customers are very satisfied with the stability and the product overall.

I have 20 to 30 clients who use this product.

The technical support is very good, although it takes some time to get connected to them. Once they are available then the support is fine.

We have been using Apex One since it was the OfficeScan product. We are currently in the process of upgrading and we are having some issues with the process. We would like a better solution but they are not providing one for us.

The deployment takes between two and two and a half hours.

We handle the deployment for our customers.

This is a mature product that is nice to use.

I would rate this solution an eight out of ten.

We have been a Trend client for some time and we looked at this product as the next evolution. We had servers on-prem to manage our Trend install and we went with the Apex One real-time monitoring solution. Being cloud-based meant we didn't have to worry about upgrading the backend servers. We could also be sure that the regular disk came down to the components and that they will update properly on each one of our devices. We are customers of Trend and I'm the manager of our company. 

The nice thing about this product is that there is no down time in terms of the backend having to be updated because of the cloud, so it's basically real time and the work stations can be updated externally as well. It doesn't require people being connected to the net, like our nomadic users. The client goes out and pulls the necessary updates directly from the cloud.

From the client perspective, there are situations where some of the updates still require a complete reboot of the system and the problem there is from an end user perspective. We have to make sure, particularly with people who work remotely, that they actually are rebooting their machines and not just putting them to sleep. If the updates didn't require rebooting that would make a big difference. 

I'd like to see a single back pane between the end points as well as on the service side of things. I know they're working on that at the present time and it will be great when it's done.

We've been using this solution for some time. 

The stability is good and there's a better capture rate in terms of reporting as well, because now you get to see all your machines in and out of your network.

It's a very scalable solultion, more so now that it's not dependent on my back end.

We use the support and find them quite good. I have someone who deals with the tickets that arise out of Apex One. We have set up a system where anytime there's an issue, virus or whatever, the back end will let us know what was done on a particular machine and it can be validated once the process is complete. We get notifications into our ticketing system if any work has been done. The support for implementation is also good, and they're very responsive. If you have an issue with any kind of malware, they help with that too. 

I would rate this solution an eight out of 10. 

The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked. Also, the virus and malware attempts that were trying to attack the computer storage and stuff like that so the console is pretty intuitive, it's pretty user friendly. 

Managing the clients themselves, if, for example, I want to have different sites and laws. It's pretty easy to manage the clients and also to move them to different containers. The migration process itself is really easy from office scanning G to Apex One. It's just a few clicks to migrate the clients so the management is pretty good.

It works okay. The management console itself looks pretty much like the regular Office Mechanics. 

We are looking into different solutions, like SentinelOne and Sophos. We might continue with Apex One, it also depends on budget and pricing.

We enabled it a few months ago, but we only moved five to six clients from the office scan from the regular and point protection to Apex One. So far, it has actually resolved as one of the bugs that we had because the regular office scan, a client agent was causing some Windows problems. A lot of Windows systems were crashing, having blue screens. We didn't know what the message share or message said. We tried to analyze it and stuff like that. Eventually, we found out that it was actually because of the OfficeScan agent, the regular agent, and after moving them to Apex One, the blue screens had stopped. This was a good improvement.

We're not sure if we're going to continue with those products or their products or we're going to switch to something else. That's why we stopped the immigration process. If we were going to replace another product, it's not really efficient to waste time on it moving patients and other clients.

It's stable.

We're actually a very small team, currently, we're down to three. IT and infrastructure people deal with all of the network issues and all of the management of the systems for our IT systems and products. One guy does help desk and another person and I were managing the systems. It's actually down to two people to manage all of the other stuff like that.

We use it on a daily basis, Monitoring is part of our daily monitoring and schedule. We're going from our different systems, more critical stuff in the morning, for a few hours and then we get to our later tasks and stuff like that.

We offer support to the vendor directly. They were at our site two times already during the negotiation with the management. 

Based on the latest experience with technical support which was moving from migrating from the IMSDA to the DDI, it was actually pretty good. There was one support guy that worked with over the phone and everything is remote of course and after about two or three hours, all of it was running in production with the new system.

We previously used Symantec. I was mainly dealing with the end point, installing, and uninstalling it and solving different issues that were involved or problems that were involved due to the Symantec endpoint client, but besides that, I wasn't managing the system.

The main difference between the two is the heaviness that was edited with Symantec on the endpoint client itself and into the client. The agent is pretty heavy on the resources sometimes, the memory specialists and we feel that with Trend, the product is more light on the station, and doesn't consume a lot of resources. That's I think the main issue.

The initial setup was straightforward. We did the migration ourselves.

As a current user of Trend Micro, I would recommend it, it does the job. It works fine and usually stops different virus attempts. The management is really good, you can see everything on the dashboard. If someone downloads some kind of infected file or some malicious file, we can see it and it usually gets blocked automatically.

I would rate Apex One an eight out of ten. 

In the next release, I would like to have the ability that if something happens, then we have a record of what exactly has occurred on the station, how it started and how it evolved and eventually, in case something bad happened, something malicious gets through and it wasn't recognized in the signatures and the station got infected so that we can later come and analyze and investigate it and see what exactly happened and learn from it actually for the next time.