It's an antivirus solution for us.
CISO at Estafeta Mexicana
Ease of deployment and focus on AI are key features for us
Pros and Cons
- "The ease of deployment is one of its most valuable features."
- "There is room for improvement in next-gen attacks protection."
What is our primary use case?
How has it helped my organization?
It keeps us running very smoothly because there are no outages due to viruses. I think we have a very good security posture, and this product has helped us to get there.
We have also seen an increase in staff productivity because we manage the entire solution with just one person. Five years ago we needed a team of at least ten people.
What is most valuable?
The ease of deployment is one of its most valuable features.
What needs improvement?
I would like to see a data-loss prevention module. We need that in our organization.
There is also room for improvement in next-gen attacks protection.
Buyer's Guide
Trend Vision One Endpoint Security
June 2025

Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is very good. We have a centralized way in which we can see that the product is running.
What do I think about the scalability of the solution?
We have about 3,000 endpoints, and we haven't had any problems with scalability.
How are customer service and support?
We work with a partner. We have been working with them for about five years and it's very good. We haven't had any problems.
Which solution did I use previously and why did I switch?
We went with this solution because they have a really huge investment in artificial intelligence; not only in attack signatures but also behaviors.
How was the initial setup?
The initial setup was very straightforward. It was only a matter of sending it to the console and it took care of the job for us.
What about the implementation team?
We deployed it ourselves.
What's my experience with pricing, setup cost, and licensing?
On a yearly basis, it's about $50,000. There are no costs in addition to the standard licensing fees.
Which other solutions did I evaluate?
We are currently evaluating next-gen antivirus because of the new attacks that are happening. The shortlist is Silence, Carbon Black, and CrowdStrike.
What other advice do I have?
Focus on the productivity gains that you will have. We don't have a lot of security experts in the company. We are a very small team, so we need to be very productive with the products that we have.
I would rate this product at nine out of ten. It has a lot of the capabilities that we need.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Information Security Professional Manager at Hermeticon
Simple and cheap protection. I'd like to see AI features added.
What is our primary use case?
Main anti-virus, approximately 4000 endpoints.
How has it helped my organization?
No damage to the endpoints for more than two years.
What is most valuable?
Simple and cheap protection.
What needs improvement?
Include AI.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trend Vision One Endpoint Security
June 2025

Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
IT Manager with 1-10 employees
The scalability is perfect. It did not combat a recent malware breach.
Pros and Cons
- "The scalability is perfect."
- "Recently, we had a malware attack and considered looking at other cloud solutions because of this breach."
What is most valuable?
There is nothing valuable about this product.
What needs improvement?
Recently, we had a malware attack and considered looking at other cloud solutions because of this breach.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
The scalability is perfect. It has an LDAP view.
How is customer service and technical support?
The tech support is OK.
Which other solutions did I evaluate?
We looked at Symantec.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant- Information Security at a tech services company with 5,001-10,000 employees
Provides antivirus precautionary care and antivirus solutions
Pros and Cons
- "The DDAN and the sand boxing features are very good and accurate."
- "I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our Office Scan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro."
What is our primary use case?
We use this solution daily. It provides us with 99% of antivirus precautionary care and prevention of email threats.
How has it helped my organization?
We use several Trend Micro solutions. We use Trend Micro OfficeScan, DDM and DDI. We are also using IMSVA and WSVA for email security and web security. After deploying OfficeScan, we have found more detections of possible virus attacks.
What is most valuable?
The DDAN and the sandboxing features are very good and accurate.
What needs improvement?
I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our OfficeScan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro.
For how long have I used the solution?
Three to five years.
How are customer service and technical support?
Tech support needs improvement. We raised certain cases regarding a lag in terms of a solution, and the response time was slow.
Which solution did I use previously and why did I switch?
We previously used McAfee and Symantec.
How was the initial setup?
It was initially straightforward. It took multiple phases.
What's my experience with pricing, setup cost, and licensing?
Pricing and licensing are competitive with other solutions on the market.
Disclosure: My company has a business relationship with this vendor other than being a customer. I am a reseller.
We use it for endpoint protection but it needs a consolidated manager
Pros and Cons
- "Stability is okay."
- "It needs a consolidated manager as there are too many parts to currently manage it."
What is our primary use case?
The primary use case is endpoint protection. It has been performing okay.
What needs improvement?
It needs a consolidated manager as there are too many parts to currently manage it. The ability to manage the solution needs improvement because it just does not seem like it is quite everything we need it to be.
What do I think about the stability of the solution?
Stability is okay.
How are customer service and technical support?
I have not used the technical support.
Which solution did I use previously and why did I switch?
I previously used Sophos, which is a much better product with centralized management (in my opinion).
How was the initial setup?
I was not involved in the initial setup.
Which other solutions did I evaluate?
We evaluated McAfee and Sophos.
- McAfee: They have a SIM that we already had in place.
- Sophos: It definitely had the ability to be flexible and integrate with the rest of our equipment.
What other advice do I have?
Do not believe the marketing hype. Talk with implementers of the product. Replace the solution with Sophos.
Most important criteria when selecting a vendor: functionality, price, and skill.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Administrator at a tech services company with 1,001-5,000 employees
Overall, it's a good enterprise anti-virus solution and I already recommended Officescan to my colleagues
Valuable Features:
Below are the reasons why our company chose Officescan:
- The server part is easy to install, just follow the wizard and you are done.
- You can monitor all of your machines using a user-friendly web console.
- It also displays computers that do not have any anti-virus installed.
- You can install officescan on any windows and mac OS.
- For mass installation, you can use a login script, group policy and the web console.
- You can even create a standalone executable for remote computers.
- If the client fails to get the update from the local server, clients automatically gets the update from the Trend cloud server.
Room for Improvement:
- I don't like the firewall feature, it adds itself to the NIC card of the machine and when you try to remove it, the client loses internet capability. You will need to uninstall the program to get the internet working again.
- It does not work for Linux OS
Other Advice:
We tested it out first using our test environment and it worked great during installation, client update, monitoring and removal process. The best part is that it protects windows servers, windows workstations and Mac OSx.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Regional Sale Manager at Cyber Labs
Has many solutions that competitors lack; good for protecting the endpoint
Pros and Cons
- "Many features that this solution has, competitors lack. The feature I think is quite good is data loss prevention."
- "I think that this product needs to improve the data loss prevention port."
What is our primary use case?
It's quite a good solution for protecting the endpoint.
What is most valuable?
All the features are quite good. Many features that this solution has, competitors lack. The feature I think is quite good is data loss prevention.
What needs improvement?
I think that this product needs to improve the data loss prevention port.
For how long have I used the solution?
I have been using this solution for one year.
What other advice do I have?
We are using the SaaS version, but there's on-prem available as well.
Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner and user
Senior Security Engineer at a tech services company with 11-50 employees
Good for patch management and protecting against vulnerabilities with the capability to expand
Pros and Cons
- "It is available on our OS platform and will automatically scan our machines daily or weekly."
- "Sometimes HTTPS sites are not blocked properly."
What is our primary use case?
I have multiple enterprise customers in India, and I am working with multiple regions, like Asia, Indonesia, and Singapore. Many customers are using this endpoint solution. It is widely used by customers.
Apex One has multiple features and use cases including internet protection, web reputation, URL filtering, firewalls, and anti-malware functioning. There's virtual patching and it can help us to prevent exploitation attacks. They can help you to patch vulnerabilities on the machines.
How has it helped my organization?
The solution has helped our organization by protecting our endpoints from malware and web threats. It also helps us to block ports and provides features like IPS. IPS has multiple signatures and rules which can help us to patch vulnerabilities.
It is available on our OS platform and will automatically scan our machines daily or weekly. It also provides an EDR option. With EDR, we have DLP and application control as well, so we have lots of features that we can use to protect our endpoints from ransomware and phishing attacks.
What is most valuable?
The solution is good for patch management and protecting against vulnerabilities. It's great for protecting endpoints.
It is easy to set up the solution.
Technical support is helpful.
It's quite stable and reliable.
We can scale the product.
What needs improvement?
There are some limitations, including around URL filtering. Sometimes HTTPS sites are not blocked properly. The proper display of the page is not properly working. We're putting in a feature request and hopefully, it will be resolved next quarter.
Feature-wise, pretty much all features we need are present.
For how long have I used the solution?
I've been using the solution for more than two years.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
I'd rate the stability eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable. We can expand our licensing or hardware if we need to grow.
I'd rate the scalability ten out of ten.
How are customer service and support?
We can raise a ticket with support and usually get a response within eight hours. There's a bit of a time difference. They are good. We find them helpful and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very, very straightforward. It is available under two offerings. One is on-premise, where we have to install the server and database. The other is the cloud. In the cloud, we have to just create our account, and we can just start using it.
The cloud option is very easy, and there is no need to maintain the server and no need to install anything. It will just create an account, and we can start using it within ten minutes. At the same time, the on-premise will take two or three of us to deploy it. We have to create three servers and then database services, and we have to install the application over that. It will take some time. Both are straightforward. They have created a guide for installation. If we follow the guide properly, we can get it installed properly.
There isn't a lot of maintenance needed for the cloud solution. If we choose an on-prem deployment, we will have to maintain the server and database. We also have patching from time to time, which we also have to test. On the cloud, the backend team handles any necessary maintenance.
What other advice do I have?
We're partners.
I'm working with the latest version of the solution.
I'd recommend cloud deployment as it is so fast to set up and easier to maintain.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros
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Updated: June 2025
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Buyer's Guide
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