Trend Vision One Endpoint Security Reviews

We use Trend Micro Apex One for protection against network threats.

The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere.

Trend Micro Apex One could improve by having better integration in the future.

I have used Trend Micro Apex One for approximately two months.

The solution is stable.

In my experience, Trend Micro Apex One has been scalable.

We have approximately 5,000 users using this solution.

It was quite easy for us to migrate to Trend Micro Apex One cloud.

We used a three-member outsourced team that did the implementation and maintenance of the solution for approximately one month.

We are using an annual license for this solution.

I would recommend this solution to others.

I rate Trend Micro Apex One a seven out of ten.

I am using it for our test proposal for our proof of concept. I am using its latest version.

Its scalability and the central point of XDR so that all items are centrally reporting to one solution are the most valuable features.

Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service. 

It is scalable.

It was great.

Its initial setup was straightforward.

Its pricing should be improved.

I would recommend it for some infrastructure. I would rate Trend Micro Apex One a seven out of 10.

We use the solution as a central server so that clients may be deployed on their PCs.

We use it for client endpoint purposes.

We have found the reports to be most valuable. Apex Central provides good reports, affording control and a birds-eye view of what's transpiring.

The endpoints should be addressed. Occasionally, certain driver versions, such as the original PC drivers and the ones that are HP, would read something as an external threat and this would cause us problems. In reality, these were nothing more than false alarms. In a big environment, this presented an issue at the time. The issue was, in fact, internal and not external, such as that originating from a driver, like a graphics card driver, or a DLL file. Alarms were going off in all our PC's and this was a problem we encountered with a major customer of ours. However, a patch was released and the problem was dealt with. 

The support could also be better.

Don't get me wrong. I am not saying that the solution is not user friendly, but some of the patches are creating problems, such as those of the driver that we are struggling to trace out. 

I have been using the solution for the past three years.

So far the product has proven stable and implementable.

The solution is scalable and I plan to continue to use it in the future. 

The technical support and the extent of its knowledge should be worked on.

The installation is very cool. It is so nice.

It took 20, perhaps 40, minutes.

The technical team needed for the deployment and maintenance can vary. It depends on the company's environment, or the project or contract involved. I am not referring to the 20 permanent users I mentioned but to the customers, the clients. The number may be 18, it may be 15. It varies.

It used to be that the customer had to pay for licensing fees. Sometimes he dealt directly deal with our company and at other times with that of Trend Micro, which would have dealings with us.

Whether the license is monthly or annual depends on the deal of the company. When a company is international it may have a global contract that would be relevant. Otherwise, the deal may vary according to the country or partner involved.

Trend Micro Apex One is a good product, with the inclusion of more features. 

Some projects will involve the implementation of the solution and others will be upgraded versions from OfficeScan to Trend Micro Apex One or Apex Central. Our control manager has switched to Apex Central. Sometimes a small company will be involved and at other times the implementations.

The solution is both cloud-based and on-premises.

We have around 20 customers using the solution.

I rate trend Micro Apex One as an eight out of ten. 

We use the solution for protection against ransomware, viruses, and spyware. Additionally, we have the policy for integration with the cloud.

The most favorable features have been behavior monitoring and zero-day threat protection.

The integration could improve in this solution.

I have been using the solution for approximately four years.

In the two years that we have been using the solution we have not had an issue with stability.

The solution is scalable. We have approximately 2,500 licenses.

The installation is easy and took approximately 10 minutes.

We did the implementation ourselves and we have an automatic installer for our clients.

The price of the solution was expensive in the first year we had it because we were purchasing it locally. This year we have a global discount for the license. There is an additional cost if you want maintenance support.

I would recommend this solution to others.

I rate Trend Micro Apex One a ten out of ten.

It's a good product. The software is good. 

We have not been faced with any issues as far as antivirus, or anti-malware is concerned.

Along with the anti-malware, it has a built-in device control and DLP. We have been using that and found it to be very useful.

Previously, we were using OfficeScan and now it is Apex Central. The Smart Scan feature and the update frequency have improved. The antivirus updates used to be once or twice a day, now it's in real-time. Every two hours there is a new definition or there is a new pack, which is a good thing.

We also like that it has Advanced Threat Protection because it is a good feature.

The driving force behind Trend Micro is not wanting two different agents on the same machine. If the cloud proxy could be on the same agent, it would increase our footprint on the client machine. Instead of running two agents, we think it would be better to run a single one.

The only concern that I have is with Trend Micro not having Cloud Proxy integrated into the same agent and the same console. 

They have two different products, Cloud Proxy, and Anti-malware with DLP, which the only reason we are considering replacing it.

It should have a single agent, as competitors are offering.

We have been using Trend Micro Apex One for four and a half years. 

Presently, the version we are using is Apex Central.

This product is quite stable.

Trend Micro Apex One is very much scalable.

We have 1,000 licenses.

Before Trend Micro, we were using McAfee.

We switched because of the price difference. There is a huge price difference between Trend Micro and McAfee.

Our local partners deployed this solution.

We are not required to buy new licenses. The existing licenses will expire and we have to renew the license. 

The issue is that we have requested a web proxy, cloud proxy feature, but the cloud proxy, with Trend Micro, has a different console, it's a different agent. 

But I understand other competitors like CrowdStrike and Sophos, have a single agent for anti-malware that includes the DLP, the device control, and the cloud proxy.

The price for Trend Micro is reasonable.

Because it is time for renewal, I have been evaluating other solutions to see if I should stay with Trend Micro or if I should replace it. We are evaluating products such as Crowdstrike, Sophos, and Cloud Proxy, but the prices are quite high.

The product is very good. It's stable, and if you are not looking for a cloud based proxy then you should go for Trend Micro. The pricing is very good, but Cloud proxy pricing is very high.

I would rate Trend Micro Apex One a nine out of ten.

Next month, we will implement the solution as our own primary endpoint solution. Currently, we have clients that are using it for the same purpose.

We've just started the distribution of Trend Micro Products. We're at the start of the process. However, it's my understanding that it is a very complete solution.

With the DLP addition, it's quite a good product.

The complexity of the product is very good. It has a lot of features. It covers many items and different parts of intrusions.

The solution can scale quite well.

We've found the technical support to be very helpful overall.

We're still in the early stages of using the solution. We need more time to do some installations and work with the product to really be able to evaluate it completely. 

We had some challenges with the initial setup.

The solution should adjust its pricing for the smaller market we are in.

We've only been using the solution for about six months - or half a year. We haven't used the solution for that long just yet.

The solution is very easy to scale and quite flexible. If a company needs to scale, it can do so with ease.

We have our own global distributor, a local provider, and they have some technical personnel that covers the lower level of support queries. For a big issue, we contact the Trend Micro team directly. 

It's very easy to contact both. They are very quick and responsive, They are quite knowledgeable and helpful. We're very satisfied with the level of service we are provided with.

The initial setup can be difficult. We had some issues, however, we worked with a local provider here in Bulgaria, and successfully performed this type of installation previously.

We had the assistance of a local provider that was well trained in implementation. They sorted out any problems we had and helped us set everything up. We were very satisfied with the results.

We have a small market in Bulgaria and the price is always the leading issue and the leading decision point. Trend Micro is a big vendor, one of the best vendors, in my opinion. For a couple of years they've been in the top three and top five as an antivirus solution. Therefore, the quality comes at a price. I try to explain to our customers and our clients that they are paying for quality. That said, due to the fact that Bulgaria is such a small market, the pricing doesn't match the expectations. 

I am currently comparing this solution with ESET.

We are both a distributor of this product as well as a customer.

I'd recommend the solution to other companies. We don't just offer it to clients. We use it ourselves. We believe in the solution. We see the value in it.

I'd rate the solution at a nine out of ten. Although there are some improvements to be made, it's a very complete product with good flexibility and a good level of flexibility.

We currently have limited users, less than 100. We have found it difficult to manage users who are working from home due to the COVID-19 pandemic. Trend Micro Apex One has been a good option to update policies. I change the policy on the cloud so that it will be drilled down or updated automatically on the laptops when the users connect to the internet.

It has been very useful, especially during the COVID-19 pandemic when so many users are working from home. Trend Micro Apex One has enabled us to easily update policies on the cloud so that they will be drilled down or updated automatically on the laptops when the users connect to the internet.

I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users who are working from home connect to the internet, their laptops will be updated automatically. I also like that this solution is easy to use and is stable and scalable.

In the case of ransomware files, artificial intelligence is used in some places to start encrypting the files. I like the fact that Trend Micro Apex One has an option to restart the process and back up the files that are being encrypted.

More integration with different platforms would be great, as everyone seems to want the solution to integrate with each team.

We have been using this solution for a couple of years.

I feel that it is a stable solution that is easy to use as well.

I think Trend Micro Apex One is scalable. Right now, we have limited users, under 100.

We have been using Symantec End-User Endpoint Security and added Trend Micro Apex One to our environment.

Installation is very simple when a web portal is available. You can log in and create the policy. The initial setup process took about one to two hours. 

I was able to implement it myself with the help of the vendor.

The setup is easy, and if your servers are managed on the cloud, you won't need to hire additional staff for deployment and maintenance.

On a scale of one to ten, I would rate Trend Micro Apex One at nine. If you are looking for a data solution along with the end point, this would be an option to consider. 

Also, Trend Micro Apex One has DLP options.

The solution is an endpoint antivirus. We primarily use it for endpoint security and protection.

Most of the customer requirements are just to have endpoint security - and something that is not just pattern-based or signature-based. They want to have protection with zero-day attacks and suspicious malware alerts. 

Their real-time scan feature is excellent. It's proactively scanning every movement within the machine or the workstation. It's a very nice security feature.

The solution is largely stable.

The initial setup can be pretty straightforward.

The technical support is good. They have local techs that can assist. We don't have to worry about time zones, et cetera.

The solution offers good community support.

Trend Micro's reporting is lacking in a lot of ways. Right now, I have some customers that want the report to be customized, and we're having trouble with the customization of the reports in general. They need to make the features more flexible to meet the needs of clients. It's far too difficult to customize right now.

It would be ideal if the solution could be simplified a bit.

The product needs to execute faster. It's an aspect that can be improved upon in future releases.

I've been working with the solution over the last 12 months at least.

The stability, for the most part, is very good. There are a few bigs and fixes here and there, however, that is typical of most software. It's not something that stops it from being reliable.

We largely handle enterprise implementations.

I'm satisfied with the level of support we get. Their support is good since they have local support here in the Philippines. They are knowledgeable and responsive, and it's nice to have local help.

The initial setup is straightforward, as long as the setup of the customer is also straightforward. There could be some complexities involved. It depends on the current setup or network set up of the customers.

I don't have the visibility in terms of pricing. It's not an aspect of the solution I concern with. I can't speak to the licensing costs or how often the company needs to pay.

It actually competes with McAfee and Symantec. They are our direct competitors.

We are resellers of Trend Micro.

We're using the latest version of the solution. I'm not sure of the exact version number.

We use various deployment models, including on-premises and cloud.

In general, I would rate the solution nine out of ten. Our customers, for the most part, have been quite happy with the solution and its level of security.