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System Administrator at Alebra
Real User
Top 5
Provides swift vulnerability attack and detection, and demonstrates a strong ability to protect endpoints against various threats
Pros and Cons
  • "The most valuable feature is the vulnerability attack and detection since it enables swift action."
  • "The UI has room for improvement."

What is our primary use case?

We use Trend Micro Apex One for Endpoint detection.

We have deployed Apex One both on-premises and as a SaaS.

How has it helped my organization?

Trend Micro Apex One demonstrates a strong ability to protect endpoints against various threats, including malware, ransomware, and malicious scripts. The solution is considered one of the best in our region's market.

Apex One's advanced protection capabilities adapt to safeguard against unidentified threats, making this visibility crucial for endpoint security.

Apex One's runtime machine learning helps in detecting ransomware, for which we are grateful.

The learning curve for Apex One is easy. The documentation from Trend Micro is excellent, covering all aspects of security, and we also have access to their personnel if needed.

The administrative aspect of Apex One becomes easier as we continue to use the solution. Initially, we encountered some challenges with technical threats and passwords, but Trend Micro promptly assisted us in resolving these issues.

Apex One has helped our staff save time and has also assisted with saving resources.

Apex One has automatically blocked all malware and ransomware.

The deployment of endpoints in the cloud has reduced our employee workloads by 1,200 endpoints.

Apex One reduces administrative overhead by automating many tasks and consolidating all the information into a single dashboard.

We utilize Trend Micro's XDR in combination with Apex One. The pairing of XDR and Apex One enhances the security of our environment.

What is most valuable?

The most valuable feature is the vulnerability attack and detection since it enables swift action.

What needs improvement?

The UI has room for improvement. Trend Micro Apex One does not allow us to select a user and deploy a product while creating a new policy and adding users. For example, this limitation occurs when trying to add a USB block.

Buyer's Guide
Trend Vision One Endpoint Security
June 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Trend Micro Apex One for three years.

What do I think about the stability of the solution?

Apex One is extremely stable, which is important to me.

What do I think about the scalability of the solution?

Apex One is highly scalable.

How are customer service and support?

The technical support is helpful and efficient.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment took one hour and we had the assistance of the Trend Micro team.

What about the implementation team?

The Trend Micro team helped with our first deployment.

What's my experience with pricing, setup cost, and licensing?

Apex One has a high cost.

What other advice do I have?

I give Trend Micro Apex One an eight out of ten.

Apex One is deployed in our government headquarters as well as 50 branches.

For maintenance, we have a technical team that conducts security and policy checks every quarter.

I recommend Apex One to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Syed Waqar Masood - PeerSpot reviewer
Senior Officer Infrastructure Security at a financial services firm with 5,001-10,000 employees
Real User
Top 10
Provides great protection and has good reporting and dashboard
Pros and Cons
  • "Its reporting and dashboard are valuable. Its dashboard is easy to use."
  • "It could be more customizable."

What is our primary use case?

Apex One is used for endpoint security. I deployed it for two major financial institutions in my previous company. I also installed it in my internal lab in the previous company. 

I am currently not using it. I am currently at a banking site, but before that, I was at a managed service provider vendor site.

How has it helped my organization?

Apex One is a great solution for defending endpoints against threats such as malware, ransomware, and malicious scripts. It can detect malicious files, ransomware, and suspicious files.

I have not had any issues regarding detection. I have deployed it on two customer sites, and I have not heard of any issues from them. It provides great protection to endpoints.

We have seen a reduction in viruses and malware since moving to Apex One. It provides great protection. It detected ransomware for one customer. After you install it and sign in, it quickly detects all the viruses.

Apex One provides a single console for cross-layer detection, threat hunting, and investigation. It shows everything on the console. If you integrate it with Apex Central, then Apex Central provides a centralized dashboard of every product of Trend Micro. It provides full visibility into the environment. You get full visibility of all the products installed on the site such as DLP, encryption, XDR, and Vision One. Apex Central is the centralized management system.

Apex One integrates with other security products. I have integrated it with SIEM solutions. I have integrated it with LogRhythm and QRadar for log collection.

Apex One is an all-in-one solution. It provides application control, vulnerability management, and protection. It is also for EDR.

It is easy to administer. You have to specify the policy criteria and automate the policies.

Apex One reduces the administrative overhead. There is a 20% to 30% reduction.

What is most valuable?

Its reporting and dashboard are valuable. Its dashboard is easy to use.

What needs improvement?

It could be more customizable. Some clients' systems are slow after the installation of Apex One.

For how long have I used the solution?

I have been using it from the start. It has been more than five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is a scalable solution. Our clients were enterprise clients.

How are customer service and support?

Their support team has been very helpful when we needed support. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have not used any other solution.

How was the initial setup?

I have experience with on-premises and cloud deployments. I prefer the cloud. The cloud setup is easy. 

The deployment depends on the client. If client requirements are clear, it is easy. Otherwise, it can be complex. In Pakistan, there are many problems that we are facing with the deployment process of Apex One because some clients are not pushing the agents to Active Directory or remote registry. We have to install it manually on every computer or place it on a shared server to install it on their endpoints.

The deployment duration depends on the number of endpoints. For more than 2,000 endpoints, it can take two to three months. If you are only installing the endpoint solution from a remote site without making any policies, then it does not take too much time. You just need to push the agent.

It requires maintenance. There are upgrades. They inform the customers and partners when they are having a major upgrade.

What other advice do I have?

Overall, I would rate Trend Micro Apex One an eight out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Trend Vision One Endpoint Security
June 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Jr. Information Security Analyst at a computer software company with 11-50 employees
Real User
Its GUI is basic and you can easily understand what is there or what is not
Pros and Cons
  • "I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through Power Shell."
  • "Apex One could use some updates to its UI, threat modeling, and insights. I would like to see better integration with helpdesk platforms and more AI-driven features."

What is our primary use case?

I am using Apex One as a SOC analyst. I solve problems and open tickets if Trend Micro doesn't block, remedy, or quarantine threats. We don't deploy it. The Apex Trend Micro team deploys it at the customer's company, and we use it.

We use Apex One for things like URL and domain blocking, as well as detecting and blocking malicious files. We typically use the DLP solution, too. We can make groups and set policies that we push out. For example, we can set a policy for who is allowed to use a USB and who can use Zoom or any other software. 

What is most valuable?

I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through PowerShell.

ApexOne has many advanced protection capabilities that help guard against new and unknown threats. It's critical because zero-day threats and ransomware have the most potential to destroy an organization. 

It's easy to use. Its GUI is so basic, and you can easily understand what is there or what is not. The interface is old-fashioned, but it's a good product. It's easy to administer, but I don't have the privileges to use it as an administrator.

What needs improvement?

Apex One could use some updates to its UI, threat modeling, and insights. I would like to see better integration with helpdesk platforms and more AI-driven features. It has some machine learning EDR capabilities, but they're not quite up to the level of some other solutions. 

For how long have I used the solution?

I've been using Trend Micro products for the past year, including Apex One and Vision One. 

What do I think about the stability of the solution?

Apex One runs smoothly. I've never had any issues. 

What do I think about the scalability of the solution?

Apex One is easy to scale. 

Which solution did I use previously and why did I switch?

I also work with SentinelOne and CrowdStrike, which I regard as the most advanced solutions. Apex One's GUI is way too old school and their R&D is behind. Apex One has most of the features, but it's lacking some things that are necessary in today's landscape. 

SentinelOne is the clear winner out of these three because it offers end-to-end protection against anything malicious. If it's a Mac endpoint, SentinelOne can end the process through launch. SentinelOne also offers a more in-depth EDR analysis than Apex One. 

Trend Micro Vision One has a different feature set because Vision One is an XDR, but Apex One is an EDR. In my use case, Apex One is too old school compared to Vision One, which has more capabilities and advanced features. 

How was the initial setup?

I wasn't involved in the deployment. The client deployed Apex One, and I use it in my capacity as a SOC analyst. It doesn't require any maintenance from our side. I am using it remotely. However, the client may need to update agents and things like that.

What other advice do I have?

I rate Trend Micro Apex One eight out of 10. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2304405 - PeerSpot reviewer
IT analyst at a tech services company with 5,001-10,000 employees
Real User
Top 20
Fairly priced with good detection capabilities but needs better integrations
Pros and Cons
  • "We've been able to integrate the solution with other security products."
  • "They need to integrate the DLP with the EDR."

What is our primary use case?

There are many use cases. For example, it would depend on the user's requirements. It's mostly for security.

How has it helped my organization?

The detection of viruses has been good. The ability to automate has been useful.

What is most valuable?

The security is very good. It's helpful for catching viruses. 

We are satisfied with the protection it provides. It protects endpoints against malware, ransomware, and malicious scripts.

It helps us find new stealthy threats. It can find new viruses and the latest threats before they can do damage. They can update sometimes twice a day, depending on the virus or malicious activity that is happening.

The product can detect ransomware and has runtime machine-learning capabilities.

It provides a single console for detection, threat hunting, and investigations. It's very handy and helps us optimize.

We get end-to-end visibility for our entire security environment. We've been able to reduce our response time thanks to this capability. We've reduced response time by about 30%.

We've been able to integrate the solution with other security products. 

When we've had detection in the sandbox, we're able to deploy rapid updates to endpoints.

It's an easy solution to learn. It's also very easy to administer. 

The service's endpoint deployment in the cloud helped reduce our staff workload by 20%.

What needs improvement?

There needs to be more integration with third parties. They need to integrate the DLP with the EDR.

For how long have I used the solution?

I've been using the solution for four years. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have about 6,000 or more users using the product in our organization. 

The solution can scale. 

How are customer service and support?

We have sent requests for support. They are okay. They need to improve the response time. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used CrowdStrike. CrowdStrike is EDR/XDR. CrowdStrike has a very good interface. Trend Micro has two different consoles for XDR and EDR, whereas, with CrowdStrike, it's all one console. 

How was the initial setup?

The initial deployment was straightforward. It took about two months to deploy.

We have the solution deployed in multiple areas.

It does not require any maintenance. You just need to make sure it is up to date.

What was our ROI?

We have witnessed an ROI. It's difficult to define, however. It may be around 30%.

What's my experience with pricing, setup cost, and licensing?

It is a fairly priced product.

What other advice do I have?

We're a customer.

We use ApexOne as a service.

I'd rate the solution seven out of ten overall. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Information Security Specialist at a tech services company with 51-200 employees
Real User
It has multiple modules that improve threat prevention across hundreds of networks
Pros and Cons
  • "Apex One is effective at catching malicious activity. It has multiple modules that improve threat prevention across hundreds of networks."
  • "Apex One uses a lot of RAM and other physical resources, and I also don't like the web interface."

What is our primary use case?

We use Apex One to identify and resolve malicious activity.

What is most valuable?

Apex One is effective at catching malicious activity. It has multiple modules that improve threat prevention across hundreds of networks. It's successful against malware and ransomware attacks. The solution has advanced capabilities like behavior modeling that help it deal with unknown threats. It's easy to use and learn.  

We can integrate Apex One with our ITSM solution, and it integrates seamlessly with other Trend Micro products. Apex One detects malicious activity and can feed information into the Apex Central console or any product. The detectors, data analyzers, and other email gateways are integrated. 

What needs improvement?

Apex One uses a lot of RAM and other physical resources, and I also don't like the web interface. 

For how long have I used the solution?

I have used Apex One for about three years.

What do I think about the stability of the solution?

Apex One is generally stable, but it consumes too many resources. 

Which solution did I use previously and why did I switch?

We haven't used other vendors for our EDR console, but we have used traditional endpoint protection solutions like McAfee and Symantec. 

How was the initial setup?

Apex One was deployed before I joined the company. It requires some maintenance. Trend Micro's support providers contact me monthly about our problems. For example, when we upgrade the Apex One web version, we need to upgrade the Microsoft version. That's the problem for me in our business network. 

What's my experience with pricing, setup cost, and licensing?

Apex One is inexpensive compared to other solutions that are available in our country.  

What other advice do I have?

I rate Trend Micro Apex One seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Yogesh Kumar - PeerSpot reviewer
Senior Manager at Airtel
Real User
Quick response times, effective detection module, and secure
Pros and Cons
  • "The most valuable feature of Trend Micro Apex One is the response time and detection module."
  • "The solution could improve the Linux XDR functionality. It is not mature. There could be some improvement in the area of the use cases. For example, improvement is needed in OTN."

What is our primary use case?

I am supporting many clients with this solution. Each of my clients is using a different version based on their requirements.

How has it helped my organization?

Trend Micro Apex One is used for security for our endpoints, such as Microsoft Windows and mobile devices.

What is most valuable?

The most valuable feature of Trend Micro Apex One is the response time and detection module.

What needs improvement?

The solution could improve the Linux XDR functionality. It is not mature. There could be some improvement in the area of the use cases. For example, improvement is needed in OTN. 

There are times when the solution reboots during the installation that could be minimized or improved.

For how long have I used the solution?

I have been using Trend Micro Apex One for approximately four years.

What do I think about the stability of the solution?

The solution can be unstable depending on what version is being used.

I rate the stability of Trend Micro Apex One a seven out of ten.

What do I think about the scalability of the solution?

We have over 25,000 users using this solution and approximately four clients.

The solution is scalable.

I rate the scalability of Trend Micro Apex One an eight out of ten.

How are customer service and support?

The support from Trend Micro Apex One is helpful. However, they only provide documents for XDR multiple integrations that could be improved. We had to search for more information ourselves.

I rate the support of Trend Micro Apex One an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Trend Micro Apex One is simple if it is a fresh installation and can take only minutes. However, if there are other solutions set up prior it will take more time.

What about the implementation team?

There are use cases that require assistance to implement the solution.

What other advice do I have?

I have approximately five people for the maintenance of the solution.

I rate Trend Micro Apex One an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2116638 - PeerSpot reviewer
Head of Information Technology at a manufacturing company with 201-500 employees
Real User
Works very well, has a reasonable price, and is easy to learn and manage
Pros and Cons
  • "It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage."
  • "One of our firewalls once detected a threat, but Apex One did not detect it."

What is our primary use case?

We use it for endpoint protection. We are using its latest version.

How has it helped my organization?

I did not get too much bad feedback from the employees and the users in the company. That is the main benefit for me. 

It reduces administrative overhead. Along with our mail security solution, there is a 40% or 50% reduction.

What is most valuable?

Based on the feedback from the consumers or the parties that are working in the company, I did not get much bad feedback. Nobody said that it is not working or they are not able to work. They can run their programs as usual while Apex One is retrieving data or scanning their computers or laptops. It also catches any malicious activities or spyware easily. Apex One provides good defense against threats such as malware, ransomware, and malicious scripts. I would rate it a four out of five for its protection capabilities. 

It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage.

What needs improvement?

One of our firewalls once detected a threat, but Apex One did not detect it. 

We escalated some thing to our consultant, and it is still not resolved. I asked my administrator about it, and he said that they are working on it. I did not follow up too much because it was not a very complex issue. Only one of two users had this problem, but it did not disturb their operations. There was an error message on their systems, and when they clicked okay, it got closed. They did not face this problem all the time. It happened only in some cases, but we could not find the reason.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It is stable. I would rate it a nine out of ten in terms of stability.

What do I think about the scalability of the solution?

It is scalable. We have about 100 users using the solution. I would rate it a ten out of ten in terms of scalability.

Which solution did I use previously and why did I switch?

We were using another solution for endpoint protection. I do not remember its name, but we switched to Trend Micro within two or three months of my joining this organization.

The most important reason for switching was that the other solution did not have an EDR solution. The price was also more than the Apex One and EDR altogether. We also saw some malware problems, and some of the users also had issues with using their computers. They could not even move the mouse, whereas Apex One does not impact their work. It works in the background.

How was the initial setup?

We had a consultant for the installation. He logged into our system and installed it. It took two days, which also included training.

It does not require much maintenance. It just works, and our system administrator does not have to work much on it. He uses it only if there is any issue. Otherwise, he does not touch it.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable compared to other solutions.

Which other solutions did I evaluate?

We considered other solutions. We did not do a PoC, but I asked the IT managers at my previous company for their opinion. In the end, we went for Trend Micro Apex One.

What other advice do I have?

I would recommend Trend Micro Apex One to others. It works well. You can just install it and then forget it.

We have not yet integrated it with other products. I have a cloud EDR solution, but it is still not in production. I have the license, but I have not used it yet.

I would rate Trend Micro Apex One a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ZaheerKhan - PeerSpot reviewer
Senior Manager at RQ Net MSC Sdn Bhd
Real User
Easy to set up, stable, and scalable
Pros and Cons
  • "Email security is the most valuable feature."
  • "Trend Micro Apex One can improve its vulnerability assessment and monitoring tools."

What is our primary use case?

Trend Micro Apex One has various applications. We use the solution for our network interface, and also for endpoint malware attacks. We have also conducted simulation testing, and phishing attacks using the solution.

How has it helped my organization?

We have implemented three levels of security to minimize endpoint security for user protection. We have also implemented a Data Loss Protection (DLP) policy to protect data in transit, data in motion, and data at rest. Additionally, we have implemented Server Deep Security to protect virtualized servers hosted in our organization.

What is most valuable?

Email security is the most valuable feature.

What needs improvement?

Trend Micro Apex One can improve its vulnerability assessment and monitoring tools.

In a future release, I would like to have more assessment tools and tracing testing.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

We have over 300 people using the solution.

How are customer service and support?

Technical support provides an immediate response.

Which solution did I use previously and why did I switch?

We previously used Kaspersky and switched to Trend Micro Apex One because of the Integrated Business Solutions. My goal was to accomplish two areas, particularly the Deep Security server. I was searching for my server and subsequently, data loss protection. For the two extra seasons, the cost was lower than that of Kaspersky and the features were more extensive.

How was the initial setup?

The initial setup is not complex, but good documentation and knowledge are required. The person implementing the setup should be knowledgeable of all the features available, and the knowledge should be distributed among the end users so they are aware of what they will have and the benefits.

We completed the implementation within one week using three people. Our initial target was around three hundred users with endpoint protection and our deep security, which can virtualize our servers, as well as the additional features of the DLP.

What about the implementation team?

The implementation was completed with the help of a consultant, a Trend Micro support person, and myself.

What was our ROI?

We have seen a return on investment since we implemented Trend Micro. We have been able to get rid of all the spam features and additional tools we were using. Another benefit is that we are using the solution to prevent malware issues, which is cost-saving every year. Definitely, if I look at the past five years, I have still managed to save the cost because the implementation cost is a one-time fee, not an annual cost. In a five-year period, the solution has saved us around 30 percent of the cost.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable but we also have to factor in the cost of the implementation which is expensive because we have to hire a third party.

The license fee for 300 users is approximately $2,000 USD and $500 USD for the implementation cost.

What other advice do I have?

I give the solution an eight out of ten.

We require three people to maintain the solution.

I advise people to focus on data protection and network security as these are the key areas in order to utilize the full benefit of Trend Micro Apex One. This includes data protection loss per the CTAR, which provides cybersecurity with data loss protection, and the networks.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.