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Senior Network Security Engineer at a computer software company with 10,001+ employees
MSP
Top 10
Offers real-time scanning, and patch management, and helps reduce workloads
Pros and Cons
  • "The XDR feature which provides us with real visibility into our environment is the most valuable."
  • "I would like to have DLP features implemented into Vision One Security."

What is our primary use case?

We use Trend Vision One Endpoint Security to protect our systems from unwanted attacks. Malware attacks, encryption, zero-day attacks, and other threats are all happening in the world today. Therefore, the main purpose of using this product is to protect our systems.

Most of our customers deploy Vision One Security as a cloud service, except for government agencies, which always deploy it on-premises.

How has it helped my organization?

The XDR feature helps detect and defend our endpoints against threats.

The protection features can help defend against unknown threats. When an unknown application is detected, we can send information about it to the Vision One Security team for analysis and signature creation, which will be shared globally.

The machine learning capabilities help with the detection of ransomware which is important.

Vision One Security provides a single console for cross-layer detection, threat hunting, and investigation.

Vision One Security provides end-to-end visibility into the entire IT security environment. We can use the added visibility to decrease our response times.

Vision One Security integrates with other security products. When a threat is detected in the network sandbox, Vision One Security can deploy rapid updates to the endpoints. It's important that the solution can identify the threat and provide a rapid update.

Vision One Security has helped our organization by protecting us against unknown threats and reducing our response times.

It uses virtual patching to protect against vulnerabilities before vendor patches are available.

We have seen a reduction of 20 percent in viruses and malware since moving to Vision One Security.

Vision One Security as a service has helped reduce our staff workload by 30 percent.

We used Trend Vision's managed XDR services in conjunction with Vision One Security and they helped with the integration and patches.

What is most valuable?

Real-time scanning is a valuable feature.

Patch management is an important feature that helps protect our machines.

The XDR feature which provides us with real visibility into our environment is the most valuable.

What needs improvement?

I would like to have DLP features implemented into Vision One Security. We have a lot of customers asking about DLP.

Buyer's Guide
Trend Vision One Endpoint Security
July 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Trend Vision One Endpoint Security for almost four years.

What do I think about the stability of the solution?

Vision One Security is a stable solution. I would rate the stability eight out of ten.

What do I think about the scalability of the solution?

Vision One Security is highly scalable.

How are customer service and support?

The technical support is good but we sometimes experience delays with some tickets.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Sophos, but its console was resource-intensive and impacted the performance of our Windows machines. Vision One Security is more resource-friendly than Sophos.

How was the initial setup?

Deployment is complex, and most organizations use scripts to automate the installation process. Each environment is different, and deployments typically take two days to complete.

What's my experience with pricing, setup cost, and licensing?

Vision One Security is expensive but we manage to work with the cost.

What other advice do I have?

I would rate Trend Vision One Endpoint Security nine out of ten.

Trend Vision One Endpoint Security can be challenging to learn due to its extensive features, but it is easy to manage once we are familiar with the console.

Our customers range from small to enterprise businesses.

Maintenance is required for packet releases on the servers.

Many customers are moving to this type of centralized system, and I recommend Trend Vision One Endpoint Security.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Ahmed Elkordy - PeerSpot reviewer
Sr.Network Security Engineer at MST
Reseller
Top 10
The valuable AI and machine learning help to mitigate threats
Pros and Cons
  • "The AI and machine learning feature is the most valuable because it helps mitigate threats based on an organization's behavioral patterns."
  • "Some of our customers need to add cache file signatures in Trend Micro Apex One, but it is currently not a supported feature."

What is our primary use case?

We provide Trend Micro Apex One to our customers to protect their endpoints.

How has it helped my organization?

The database engine is more efficient than other endpoint solutions and this helps protect against threats.

There are advanced protection capabilities that adapt to protect against threats, and its AI helps detect unknown threats and user attacks.

Trend Micro Apex One detects ransomware using its runtime machine learning capabilities. It can identify suspicious or infected machines and help to remediate them.

It provides a single console for crossfire detection, threat hunting, and investigation. The single console UI provides end-to-end visibility into our IT environment.

Apex One integrates efficiently with other security products. We can connect with the vendor that provides us with the API needed for the integrations.

The learning curve for Apex One is short. The steps required are easy to understand and follow.

Administering it is not difficult.

It has helped our customers by providing many features that help them scan their environments and provide recommendations to improve their security posture. These features include an intrusion prevention system, application control, and a firewall with filtering.

Trend Micro Apex One has helped our customers reduce the number of viruses and malware by 80 percent.

Trend Micro Apex One as a Service has helped reduce staff workload by providing reports that alleviate the headaches of security teams.

What is most valuable?

The AI and machine learning feature is the most valuable because it helps mitigate threats based on an organization's behavioral patterns.

What needs improvement?

Some of our customers need to add cache file signatures in Trend Micro Apex One, but it is currently not a supported feature.

Trend Micro Apex One can become the market leader by improving its signature base, patterns, security profiles, engines, and integration with multiple vendors.

For how long have I used the solution?

I have been using Trend Micro Apex One for three years.

How are customer service and support?

The technical support is slow to respond.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment is straightforward. First, we deploy an SQL database to consolidate all of the organization's databases into a single, easy-to-manage database. We then download the Apex One Security Agent to the Apex One portal and install it on the target endpoints. Once the agent is installed, we receive the ports, IP addresses, and IIS names of the endpoints. We then install the Apex One Security Agent on the Trend Micro Apex One site and configure it to scan the agentless operating systems for integration with Active Directory.

Three people are required for the deployment.

What's my experience with pricing, setup cost, and licensing?

From what I understand the pricing is not expensive for Trend Micro Apex One.

What other advice do I have?

I would rate Trend Micro Apex One a ten out of ten.

Our customers in the oil and gas industry deploy Trend Micro Apex One across their environments.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trend Vision One Endpoint Security
July 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.
LuisSilva6 - PeerSpot reviewer
Director of Information Technology at a hospitality company with 10,001+ employees
Real User
Top 5
The single console and AD integration save a lot of time and work
Pros and Cons
  • "It is updated automatically without much intervention from our side. We can also get some reports easily."
  • "The menus can be more user-friendly or easier. For example, if we want to enable access to the USB ports, it should be more user-friendly. It is not easy. We need to navigate through several menus to be able to give access."

What is our primary use case?

We normally use it as an antivirus and antispam solution. We use it to block USB ports on PCs and do other things like that.

By implementing Trend Vision One Endpoint Security, we wanted to block all the USB ports on the computers. That was our first target. We also wanted a centralized system where we could track and see all the computers at the same time.

How has it helped my organization?

It is a tool that is required for our company's security. There were some cases when the software brought it to our attention that we received some documents with malware that we should not open. It blocked the threat. It is very important for us.

Trend Vision One Endpoint Security has advanced protection capabilities that adapt to protect against unknown and stealthy new threats. The ability to adapt to protect against unknown and stealthy new threats is very helpful. We do not need to be concerned with some threats because it is blocking them. It is easy for us to track all the changes. We cannot install some of the applications by ourselves. We need to get approval from the top company.

Trend Vision One Endpoint Security can detect ransomware with runtime machine-learning capabilities. We do not need to be very concerned about attacks because the software is blocking them and protecting our machines internally. It also automatically sends reports.

It provides us with a single console for cross-layer detection, threat hunting, and investigation. We can have just one console and one system to track all the attacks and threats we have. For us, it is a matter of opening just one system and not navigating through a lot of systems to check what is happening. Everything is consolidated in one console. It saves time.

This single console does not provide end-to-end visibility into the entire IT security environment because we have another one for web filtering. Apex One is there as an antivirus and anti-malware solution for protection from threats.

We have integrated One Endpoint Security with Active Directory. It saves a lot of time for us. It is a worldwide solution. It saves a lot of time and a lot of work, especially for IT.

One Endpoint Security gives us the track for the attacks, and we can prepare our end users to be alert about the threats. We can also give them training.

One Endpoint Security is easy to learn, but when it comes to administration, it is not the easiest tool. It requires some adaptation to the system. Especially, if we do not use it every day, we tend to forget how to go to the system and obtain all the results that we need. It is average in terms of working with the system. It is not the easiest one.

It does not take much time to realize the benefits of One Endpoint Security. After we install the software, all the information automatically pops up on the console, and we can track everything from there. Because it is integrated with Active Directory, it is an easier way of managing the work.

It provides us with virtual patching to protect against vulnerabilities even before a patch is available for the source of the issue. This virtual patching is important.

It gives us safety. In spite of the training, users can forget and click on something they should not. We need the security that One Endpoint Security provides.

There has been a reduction in the alerts that we see. We still get some alerts, but not as many as we used to have before moving to One Endpoint Security. There is about a 75% reduction in alerts.

One Endpoint Security reduced the workload. It is integrated with Active Directory. It is much easier to manage and be aware of any threats. It has reduced about 85% of the workload.

Trend Vision One Endpoint Security saves a lot of time in configuration and management.

What is most valuable?

It is updated automatically without much intervention from our side. We can also get some reports easily.

What needs improvement?

The menus can be more user-friendly or easier. For example, if we want to enable access to the USB ports, it should be more user-friendly. It is not easy. We need to navigate through several menus to be able to give access.

For how long have I used the solution?

I have been using Trend Vision One Endpoint Security for the last 5 years.

What do I think about the stability of the solution?

It is very stable. I do not remember any issues with One Endpoint Security over the last year. For us, it is very stable.

What do I think about the scalability of the solution?

It is good. Most of the time, we do not notice any changes or upgrades. For us, it is straightforward. 

We do not have plans to increase its usage by a lot.

How are customer service and support?

I have interacted with them just for updates, etc. My interactions were not a lot on the technical side. I would rate them an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had Trend Vision locally installed, and it was advised by the company to change to the Trend Vision One Endpoint Security. We wanted to centralize the corporate office.

Before that, I used Kaspersky. In a different company, I also used a cloud-based and centralized solution where we could track all the machines. Before that, I used to work with McAfee, but it was not centralized. It required individual management.

How was the initial setup?

I was involved in the local deployment of One Endpoint Security and not the corporate one. We have several offices, and I was just involved in this one. It was straightforward.

It took five days because we had to go to all the computers and implement it one by one, but we did not spend the whole day just doing that. We were doing it in phases and by departments.

In terms of maintenance, we had to change the version. It took two or three days to perform the change.

What about the implementation team?

We had two people for deployment. We deployed it across multiple locations.

What other advice do I have?

Overall, I would rate Trend Vision One Endpoint Security a 9 out of 10. It is one of the best solutions in the market. It gets integrated with Active Directory. It is on the cloud. It provides good protection from threats and viruses.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vikas Ingle - PeerSpot reviewer
Infrastructure and Security Lead at Vedanta
Real User
Top 5
Easy to manage, competitive price, and good protection
Pros and Cons
  • "Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind."
  • "Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage."

What is our primary use case?

We were using it for our endpoints. We had more than 1,000 points. 

We were using it for anti-malware, DLP, and device control. We also used encryption, which did not work well, but the anti-malware, DLP, and device control capabilities worked very well.

How has it helped my organization?

By implementing Apex One, we wanted malware protection for our endpoints. We also had a requirement for a data loss prevention solution. It was integrated into the Trend Micro suite, so we got three capabilities: malware protection, DLP, and device control. The Trend Micro suite worked for these three use cases for us.

Device control worked as expected. We tried other solutions too, but they did not work the way we configured them, whereas with Trend Micro, it was not difficult.

Apex One was good at defending endpoints against threats such as malware, ransomware, and malicious scripts. In the five to six years that I used it, I did not have a single issue. All the endpoints were protected. I did not have any outbreak or anything else. It was effective.

Apex One had advanced protection capabilities that adapted to protect against unknown and stealthy new threats. It was pretty good. In the reports, we could see the outbreaks mitigated by Trend Micro. It automatically provided an alert.

Apex One provided us with a single console for cross-layer detection and investigation, but I am not sure about threat hunting. As I understand, threat hunting is something that comes under the SIEM solution. I am not sure whether it has threat-hunting capabilities or not. I did not deal with that.

Apex One integrated well with other security products. It was good. We integrated it with our SIEM solution. It was seamless. When a threat was detected, it deployed rapid updates to endpoints. It was very critical. I could see that every two hours, definitions were getting updated.

Apex One has consistently been a good product. It consistently performed well for me. It kept getting updated for any new evolving threats and ransomware. I did not have any issues.

Apex One provides virtual patching to protect against vulnerabilities even before a patch is available for the source of the issue. Because we did not have any issues, we were not very concerned about that, but the feature was there.

What is most valuable?

Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind.

It was easy to administer. It was easy and user-friendly. When new technicians joined, we just provided access to them. They could efficiently manage it. It was not very difficult to train them.

What needs improvement?

Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage.

Other than that, I do not have any input. We did not go into XDR. We were planning, but then we moved to another solution. The product is stable, and they should keep working on handling new threats.

For how long have I used the solution?

I used it for five to six years. I stopped using it three months ago.

What do I think about the stability of the solution?

It was pretty stable. We never had any problem related to stability, where it was not performing or not updating. 

What do I think about the scalability of the solution?

It is easily scalable. If an organization has 500 endpoints and they are expanding to 1,500 endpoints, the migration is not very difficult. It is easy.

How are customer service and support?

We had a support partner to support us. Whenever there was a technical issue, they helped to resolve it. I never went very deep into it because our partner used to handle the technical support service.

Which solution did I use previously and why did I switch?

We were using McAfee. We switched because the pricing of Trend Micro was competitive at the time. 

We were happy with McAfee, and we were happy with Trend Micro. We did not have any issues with either product. We did not see any reduction in viruses and malware after moving to Apex One.

How was the initial setup?

It was an on-premises solution. My team and I were involved in its deployment.

It took us about three to four months to completely implement it. We took our time. We first implemented it on some of the machines and saw the results. We then implemented it on other machines. Within one year of implementing it, we could realize its benefits.

What about the implementation team?

We work with a consultant. He supported us with any technical issues. The initial configuration and installation on a certain number of machines was done by the consultants, and later on, my team handled it. Overall, we had seven to eight people who were involved in its deployment.

For managing it, I had two resources for managing servers and different applications. They could manage Trend Micro along with them. I did not have to have a separate resource for it. The same two people could handle it along with their other responsibilities. They were responsible for monitoring, updating clients, and checking the client status. They checked how many clients were updated and troubleshooted the ones that were not updated. They looked at the compliance reports and alerts.

What's my experience with pricing, setup cost, and licensing?

Its price is competitive.

Which other solutions did I evaluate?

We did not evaluate other options because Apex One was already being used in other groups in my company. They were satisfied with it, and it also had better pricing, so we just went for it. We did not evaluate other products.

What other advice do I have?

It is pretty good. We did not have any surprises. We did not have any kind of attack. Trend Micro provided good protection. It gave us confidence.

It has a lightweight agent. The installation is not very difficult, but the partner should be competitive enough. The product is good. It does not require much maintenance, but you should have a good partner to support you. 

Overall, I would rate Apex One a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at Eden Infosol Pvt Ltd
Real User
Top 10
Helps improve security posture, reduces overhead, and response times
Pros and Cons
  • "Apex One includes a built-in fine-grained DLP solution."
  • "The application and web controls have room for improvement."

What is our primary use case?

Our customer experienced a ransomware attack while using a different security solution. This prompted them to switch to Trend Micro Apex One, which they deployed for both their servers and endpoints. However, they only opted for the Endpoint Detection and Response version for their servers, not for their endpoints.

We have deployed Trend Micro Apex One to strengthen our defenses against viruses, enhance access control, and implement device control measures.

How has it helped my organization?

Apex One effectively defends endpoints against threats, including malware and malicious scripts.

The advanced protection capabilities adapt to safeguard against unknown and stealthy new threats, a critical advantage for our customers. We often observe that our customer's systems lack proper patching, making them more susceptible to infections. However, Apex One effectively mitigates the damage caused by these attacks.

It utilizes runtime machine learning capabilities to detect ransomware. This is crucial as ransomware poses a significant threat, and customers are increasingly moving beyond traditional antivirus solutions due to ransomware's heightened prevalence.

Apex One offers a unified console for cross-layer detection, threat hunting, and investigations, depending on the services we subscribe to. Utilizing a single console for these tasks is crucial as it eliminates the need to manage multiple solutions and their respective consoles. When a single OEM provides its solutions within a single console, it presents the most efficient approach, eliminating the need to toggle between different consoles, manage disparate systems, and correlate data across multiple platforms.

Apex One provides around 95 percent visibility into our IT security environment.

Improved visibility can help reduce response times and proactively address issues with our endpoints. This allows us to take a more proactive approach rather than a reactive one.

Apex One is easy to learn, but like any security product, it requires additional skills beyond simply navigating the solution. However, for those who need to explore the solution and figure things out, it is quite convenient. Technicians should not take long to adapt to a user's experience with any kind of endpoint security system.

It has improved our customers' security posture, enabling them to realize the benefits within the first three months.

Apex One proactively shields our customers from vulnerabilities by employing virtual patching, even before a patch is available for the underlying issue. This proactive approach proves invaluable in safeguarding against emerging threats.

Ideally, the reduction in risk stems from the implementation of multiple security measures. For instance, if an organization fails to implement device control, it might become susceptible to phishing attempts. These phishing emails, if clicked on or if attachments are downloaded, can lead to malware infections. However, endpoint security can block these threats before they reach the system, regardless of whether they arrive through a device, email, or web access. This is where detection becomes crucial. Endpoint security doesn't necessarily reduce the number of threats in the network environment, but it does prevent those threats from exploiting vulnerabilities on endpoints.

Apex One has helped reduce our customer's overhead by 30 to 40 percent.

What is most valuable?

Apex One includes a built-in fine-grained DLP solution. This is particularly beneficial for SMB customers, as they may not need to invest in a full-fledged DLP solution if Apex One meets their requirements.

What needs improvement?

The application and web controls have room for improvement. A fully integrated endpoint security system, encompassing EDR, should include application control, web control, device control, patch management, and encryption. This comprehensive solution would be highly appealing to customers, as they currently rely on multiple tools to address these security needs. Moreover, an EDR solution would provide visibility into endpoint vulnerabilities, such as unpatched systems, enabling proactive remediation. These features would undoubtedly enhance the value proposition of Trend Micro's security offerings.

For how long have I used the solution?

I have been using Trend Micro Apex One for one year.

What do I think about the stability of the solution?

Trend Micro Apex One is stable. We have not encountered any issues.

What do I think about the scalability of the solution?

Trend Micro Apex One is highly scalable, meaning there are no significant challenges with increasing the solution's capacity to meet growing demands.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

My team was part of the deployment and from my end, it was a smooth process. The deployment took three days to complete. 

We utilized Trend Micro's auto-deployment feature via Active Directory to seamlessly uninstall the existing antivirus software and deploy Trend Micro Apex One.

The deployment required two people from the customer's side and one person from our end.

What's my experience with pricing, setup cost, and licensing?

Apex One is expensive. On a scale of one to ten with ten being the most expensive, Apex One is an eight.

Initially, customers may be satisfied with the price of Apex One for the first year or two. However, as they become aware of other alternatives that meet their needs more effectively or at a lower cost, they start considering switching to a different option.

What other advice do I have?

I would rate Trend Micro Apex One nine out of ten.

For an organization with 500 to 700 employees, at least two dedicated personnel should be assigned to maintain Apex One if the customer operates multiple shifts. Otherwise, one dedicated personnel per shift is sufficient.

Trend Micro Apex One is a good option for organizations that don't have budget constraints. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Unit Head Infrastructure at First Woman Bank Limited
Real User
You can scan and control data leakage on the user system level
Pros and Cons
  • "I like Apex One's DLP capabilities. You can scan and control data leakage on the user system level. Our previous solution would look at things from the user desktop level, and you had to have an agent deployed to collect that. The solution offers different levels of protection that you can invest in."
  • "Apex One could improve endpoint patching. For example, Kaspersky can download Microsoft updates and install them. Having that feature in the cloud application would help a lot."

What is our primary use case?

We're using Apex One for data protection. It's an excellent solution because of its machine learning and other features.

How has it helped my organization?

Apex One delivers some components we use that aren't available in other solutions. We've seen a reduction in viruses and malware since switching to Apex One. I would estimate that the number of incidents has been reduced by about 25 percent. 

We use Apex One as a service, with a few licenses in the cloud. When it's deployed on-prem, you need to maintain a physical site and deploy it within the environment. It's easier to manage on the cloud. I had no problems implementing policies on the application. It reduced the workload by about 50 percent. It saves some money because you do not need to maintain internal infrastructure. It can reduce your spending on Cisco hardware. 

What is most valuable?

I like Apex One's DLP capabilities. You can scan and control data leakage on the user system level. Our previous solution would look at things from the user desktop level, and you had to have an agent deployed to collect that. The solution offers different levels of protection that you can invest in. 

For example, you can implement Deep Security, which provides more advanced protection for your assets. If you are working in an industry like finance or health care, you need to secure critical user data on the servers. Apex One's ML-driven ransomware protection capabilities are critical these days.

Apex One provides a central server for monitoring. You can monitor activities, issues, and compliance. From the dashboard, you can see the number of systems experiencing alerts or find other system information. Having a single console for monitoring is essential because it's difficult to monitor on-premise systems one by one. I have integrated Apex One with QRadar. 

The ease of use varies depending on the person, but you can usually learn how to do it by going to the Internet to find out how. I wasn't familiar with the solution when I started, but I could figure it out by using Google. 

What needs improvement?

Apex One could improve endpoint patching. For example, Kaspersky can download Microsoft updates and install them. Having that feature in the cloud application would help a lot.

For how long have I used the solution?

I have used Trend Micro ApexOne for three years.

What do I think about the stability of the solution?

Apex One is stable. 

What do I think about the scalability of the solution?

The SaaS version of Apex One is scalable and can increase with demand if you have the licenses. If you're using the on-prem solution, you may need to purchase some additional hardware sources. 

How are customer service and support?

I hardly use Trend Micro's technical support because I haven't faced any major issues. When we were using another solution, we had some challenges with support. Trend Micro is a little more responsive. 

Which solution did I use previously and why did I switch?

We were previously using Symantec antivirus but switched to Apex One because we were looking for a solution that also offered DLP. Symantec has limited DLP capabilities. With Apex One, you can also implement the DLP tool at the client level as well as the endpoint.

How was the initial setup?

Deploying Apex One was reasonably straightforward and took almost a month because we had to deploy it across multiple locations. Three or four engineers are enough to handle the deployment if you have any kind of organizational access and data purposes.

First, we had to identify and prioritize our assets. We did some testing on the low-level assets to analyze the solution's impact and adjust the policies. Some things might be inappropriately blocked. We deploy for a limited number of applications first to ensure they're running smoothly. After we install the antivirus, our full schedule is used for the other applications or on servers and production only.

What's my experience with pricing, setup cost, and licensing?

Apex One is a bit expensive, but the additional AWS costs are limited. It's competitive compared to other solutions in the market.  It's a good price for the functionality that it provides.

Which other solutions did I evaluate?

We evaluated Kaspersky and CrowdStrike. The other solutions were too expensive. 

What other advice do I have?

I rate Trend Micro Apex One eight out of 10. I would recommend it. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Atef Yassin - PeerSpot reviewer
GOV-CA Data Center Manager at Ministry of Finance of Egypt
Real User
Top 20
Helps protect our environment against threats, includes many features, and has good support
Pros and Cons
  • "The number of accessories included is the most valuable feature."
  • "The EDR feature is difficult to use and could be made more user-friendly."

What is our primary use case?

We utilize Trend Micro Apex One as our antivirus protection.

How has it helped my organization?

Trend Micro Apex One has assisted us in safeguarding our data.

Trend Micro Apex One has helped improve our organization's performance by preventing attacks. We noticed the benefits during the testing phase.

What is most valuable?

The number of accessories included is the most valuable feature.

What needs improvement?

The EDR feature is difficult to use and could be made more user-friendly.

I would appreciate the inclusion of malware and zero-day attack features in a future release of the solution.

For how long have I used the solution?

I have been using Trend Micro Apex One for five years.

What do I think about the stability of the solution?

Trend Micro Apex One is stable.

What do I think about the scalability of the solution?

Trend Micro Apex One is scalable. We have 50 people in our organization that are protected by the solution.

How are customer service and support?

The technical support is quick to resolve our issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to employ McAfee, but we transitioned our systems and subsequently switched to Trend Micro Apex One.

What about the implementation team?

The implementation was completed in-house by our system integrator.

What's my experience with pricing, setup cost, and licensing?

Currently, Trend Micro Apex One's price is good and there are no extra costs attached.

Which other solutions did I evaluate?

We evaluated both Kaspersky and Avira, both of which are good solutions. However, we did not use them for our system. Trend Micro Apex One received a higher rating in our evaluations.

What other advice do I have?

I rate Trend Micro Apex One nine out of ten.

We employ four engineers to maintain the solution. Trend Micro Apex One is deployed in one central location.

I recommend Trend Micro Apex One to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
IT Support Officer at Alliance Expo(India)
Real User
Incorporates proactive machine learning, web application capabilities, and real-time scanning features
Pros and Cons
  • "The most valuable features are web application features and real-time scans."
  • "The support is slow and has room for improvement."

What is our primary use case?

We utilize Trend Micro Apex One for our endpoint security needs. This solution incorporates machine-learning capabilities that assist us in monitoring and preventing attacks.

How has it helped my organization?

Trend Micro Apex One effectively safeguards our endpoints against threats like malware and malicious scripts, provided that we accurately define our policies.

The advanced protection capabilities of Trend Micro Apex One, which adapt to safeguard against unknown and stealthy threats, are commendable. The solution scans our system and generates a repository that it can subsequently cross-reference when an unfamiliar application attempts to access or install a file on our system, thereby restricting access.

It is important for our organization that the runtime machine learning capabilities of Trend Micro Apex One can assist our organization in defending against ransomware, especially when we activate the behavior monitoring feature.

It is important that Trend Micro Apex One offers a single console for us to investigate threats.

Trend Micro Apex One is easy to learn. Additionally, there are numerous helpful training videos available online, along with a support site designed to assist with any issues.

Administering Apex One is easy through its user-friendly console.

Apex One has nearly all the features necessary to safeguard us from malicious or viral attacks. The solution incorporates proactive machine learning, web application capabilities, and real-time scanning features. Furthermore, we have the capability to install this agent on our server. Apex One encompasses a wide range of options that allow us to create policies on our server.

Apex One has helped reduce the number of viral attacks in comparison to our previous solution.

The deployment of the services endpoint in the cloud has helped to decrease our employees' workloads by 30 percent.

Apex One has reduced our administrative overhead by 30 percent.

Trend Micro's managed XDR service, in conjunction with Apex One, adds value by offering visibility into our environment.

What is most valuable?

The most valuable features are web application features and real-time scans.

What needs improvement?

The support is slow and has room for improvement.

For how long have I used the solution?

I have been using Trend Micro Apex One for almost two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Trend Micro Apex One is scalable.

How are customer service and support?

The technical support is not consistent and can take time to resolve our issues.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously we used Symantec Endpoint Security and switched to Trend Micro Apex One because we were not receiving sufficient support from Symantec Endpoint Security after its acquisition by Broadcom.

What about the implementation team?

The implementation was completed through a third-party partner.

Which other solutions did I evaluate?

We evaluated CrowdStrike and two other solutions.

What other advice do I have?

I would rate Trend Micro Apex One eight out of ten.

I recommend Trend Micro Apex One for endpoint security.

I have learned that there are features that assist administrators in granting access to specific servers by adding a MAC address and creating a policy.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.