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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Tungsten RPA provides valuable tools for integrating with third-party support and productivity services.
The platform is stable and scalable, making it suitable for growing business needs.
The pricing of Tungsten RPA is considered quite good compared to similar tools.
Tungsten RPA allows for website automation, making it easy to interact with any website efficiently.
It is a low-code platform, making it accessible for users without a computer science background.

CONS

Tungsten RPA needs more comprehensive AI capabilities, including improved exception handling and OCR with enhanced multi-language support.
Scalability and performance issues are areas needing improvement in Tungsten RPA.
Tungsten RPA lacks a free, widely available training portal and accessible documentation.
Tungsten RPA could benefit from modular licensing and improved integration with SAP and Microsoft.
Challenges exist with Tungsten RPA's desktop automation and sending emails with multiple attachments.
 

Tungsten RPA Pros review quotes

Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Feb 2, 2024
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
Mohamad Hussin - PeerSpot reviewer
Senior consultant Digital assets and Disruptive technologies at DEWA
Jul 4, 2023
The product provides end-to-end solutions for different business problems.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Nov 20, 2024
Initially, the most effective features for process automation were website automation related to web auditing, SharePoint implementations, and automated management of information.
Learn what your peers think about Tungsten RPA. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
VH
Senior RPA Developer at a computer software company with 5,001-10,000 employees
Aug 5, 2024
The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity.
reviewer2235981 - PeerSpot reviewer
Strategic And Business Performance Manger at a tech services company with 51-200 employees
Jan 29, 2026
If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools.
reviewer2037681 - PeerSpot reviewer
Product Owner RPA at a financial services firm with 10,001+ employees
Jan 18, 2023
Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc.
SK
Finance Analyst at a maritime company with 10,001+ employees
Sep 23, 2022
Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low.
reviewer1938108 - PeerSpot reviewer
Manager at a logistics company with 10,001+ employees
Aug 26, 2022
The most valuable feature of Kofax RPA is the simplicity of automating tasks.
Mihai Babescu - PeerSpot reviewer
Solution Sales at Asseco South Eastern Europe
Nov 22, 2023
The product saves time and resources.
JJ
CEO at Jaico Investments & Management
Feb 22, 2023
The most valuable feature is the robotic process.
 

Tungsten RPA Cons review quotes

Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Feb 2, 2024
The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors.
Mohamad Hussin - PeerSpot reviewer
Senior consultant Digital assets and Disruptive technologies at DEWA
Jul 4, 2023
The product has some constraints and performance issues.
Ross Macadam - PeerSpot reviewer
Director at iicon ltd
Nov 20, 2024
Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges.
Learn what your peers think about Tungsten RPA. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
VH
Senior RPA Developer at a computer software company with 5,001-10,000 employees
Aug 5, 2024
We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker.
reviewer2235981 - PeerSpot reviewer
Strategic And Business Performance Manger at a tech services company with 51-200 employees
Jan 29, 2026
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
reviewer2037681 - PeerSpot reviewer
Product Owner RPA at a financial services firm with 10,001+ employees
Jan 18, 2023
RPA technology is constantly changing, and sometimes Kofax lags behind.
SK
Finance Analyst at a maritime company with 10,001+ employees
Sep 23, 2022
Kofax RPA's UI could be more user-friendly.
reviewer1938108 - PeerSpot reviewer
Manager at a logistics company with 10,001+ employees
Aug 26, 2022
Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath.
Mihai Babescu - PeerSpot reviewer
Solution Sales at Asseco South Eastern Europe
Nov 22, 2023
The technical support must be improved.
JJ
CEO at Jaico Investments & Management
Feb 22, 2023
The scalability has room for improvement.