The end user only has to click once to preserve the entire email conversation.
Tungsten RPA offers tools for integrating with third-party services and a low-code platform for accessibility, enabling efficient website automation. While pricing is competitive, the platform needs improved AI capabilities, scalability, and performance. It lacks a training portal and robust documentation, faces challenges in desktop automation and email attachments, and needs better SAP and Microsoft integration. Comprehensive multination language support in OCR and modular licensing would enhance user experience.

