I use this solution for the automation of Accounts Payable invoices.
Works
Increased speed and accuracy for invoicing, but the accuracy depended on using native PDFs
Pros and Cons
- "This solution has improved business by facilitating increased speed and accuracy."
- "Templates had to be created for different formats."
What is our primary use case?
How has it helped my organization?
This solution has improved business by facilitating increased speed and accuracy.
What is most valuable?
The most valuable feature of this solution is capturing information.
What needs improvement?
I have identified two issues that have to be improved:
- It was necessary to use native PDF rather than a scanned PDF document to improve accuracy.
- Templates had to be created for different formats.
Buyer's Guide
UiPath Platform
June 2025

Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,533 professionals have used our research since 2012.
For how long have I used the solution?
I have been using this solution for six months.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a computer software company with 201-500 employees
The OCR feature is the most valuable for processing PDFs, images and the Citrix environment
What is our primary use case?
Getting data from the SharePoint site and processing the data with business logic, and after this, inserting the data one by one into the QuickBase site. The environment was development, QA, and production. We are working for back office automation so work with Microsoft office products.
How has it helped my organization?
UiPath RPA process reduced manual work, improved work efficiency, decreased human mistake and increased scalability by using unattended bots. use orchestration for attended and unattended robots and for centralize control the environments . Handle daily jobs.
What is most valuable?
The OCR feature is the most valuable for processing PDFs, images and the Citrix environment.
What needs improvement?
LINQ and Lambda expressions should be included fully.
For how long have I used the solution?
I was using from last 2+ years
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
UiPath Platform
June 2025

Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,533 professionals have used our research since 2012.
Software Assets Manager at a financial services firm with 5,001-10,000 employees
Turnaround time for claims payment has been reduced
Pros and Cons
- "It is easy to manage the robotics environment with Orchestrator, including scheduling and reporting."
- "Optical character recognition for hand written documents could be improved."
What is our primary use case?
The primary use case is for a medical claims process automation using UiPath RPA.
How has it helped my organization?
- Streamlined the medical claims process. It reduced errors by 30 percent.
- Improved user productivity by 50 percent.
- Turnaround time for claims payment has been reduced from 120 days to 30 days.
What is most valuable?
It is easy to manage the robotics environment with Orchestrator, including scheduling and reporting.
What needs improvement?
Optical character recognition for hand written documents could be improved.
For how long have I used the solution?
15 months.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Consultant at Brillio
Easy to use and has increased our productivity
Pros and Cons
- "This solution has increased productivity in our organization."
- "Better alignment of workflows for development is needed."
What is our primary use case?
We are checking products in search of a better RPA solution for our landscape.
How has it helped my organization?
This solution has increased productivity in our organization.
What is most valuable?
The most valuable feature is its ease of use.
What needs improvement?
Better alignment of workflows for development is needed.
For how long have I used the solution?
Evaluation period.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Specialist at Cognizant
Easy to automate for people without any programming knowledge
UiPath is the best tool for Robotics process Automation(RPA) compared to other tools because for people who don't have any knowledge of programming can automate simple processes easily.
It needs to be improved in the workflow debug. Currently it does not allow to modify the values in the variables. It would be better if it is allowed. I would like to see this in the future releases.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder | RPA Solution Architect at Auxiliobits Technologies
A feature-rich solution with strong community support
Pros and Cons
- "The OCR feature is very handy to extract structured and semi-structured data from documents."
- "Extending the UiPath studio in terms of UI and functionality would improve this solution."
What is our primary use case?
We use this solution for automating manufacturing processes from invoice processing to accounts payables. All of these use cases are solved using UiPath. For insurance sectors, reconciliation is another process that is automated using UiPath. I have been using UiPath at various enterprise levels.
How has it helped my organization?
We provide professional services around RPA and UiPath, and we have certified developers in-house. I have helped many organizations to set up their Center Of Excellence in a hybrid model, wherein the stakeholders and developers are shared in-house and with our company.
What is most valuable?
UiPath is rich in features. The OCR feature is very handy to extract structured and semi-structured data from documents. A rich set of activities and an open platform is pretty helpful in creating solutions out of the box. The community forum is quite helpful in solving issues when they appear.
What needs improvement?
I would want UiPath to build as many activities as possible. The new machine learning activities in the UiPath AI fabric is something I am looking up to. There are many focused sets of activities and the ability to build custom activities is a great feature and can be made richer.
Extending the UiPath studio in terms of UI and functionality would improve this solution. This relates to adding hooks to the workflow/activity execution and extending the UiPath Studio UI with more functionality like a handy tool for activities with icons etc.
The orchestrator also can have set of APIs to work with.
For how long have I used the solution?
One year.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
What's my experience with pricing, setup cost, and licensing?
This solution has a very competitive and flexible pricing scheme that depends on the process complexity.
Which other solutions did I evaluate?
I evaluated AutomationEdge and Thoughtonomy.
Disclosure: My company has a business relationship with this vendor other than being a customer: Auxiliobits Technologies www.auxiliobits.com is a Business Partner of UiPath and have been involved in RPA projects.
Sr Managing Consultant at Abacus Consulting
There is no coding required to implement a complex business process
Pros and Cons
- "There is no coding at all required to implement a complex business process. If you have some programming background, it will help you. However, if you are a business user, you can still develop simple processes."
- "The automated recording helps quite a bit. You record a complete business process along with human interactions to the desktop or web application. You can easily manipulate them. Once you are done, you have a complete recording of the interactions, which you can use to tweak your requirements."
- "Tech support takes time replying to queries. It should be improved."
- "You can't write small snippets of code. If you want to do a single code snippet, this is not available by default."
What is our primary use case?
UiPath is best at its core and with the help of plugins from UiPath and community you get solutions to a lot of problems out of the box. I have tried couple of more platforms, but the easiness, diversity and flexibility that UiPath provides is unparalleled.
In the recent top 50 enterprise application at g2crowd, UiPath is at 18th place and topmost in the automation platforms.
I have done quite a lot of different real-time projects with UiPath. In one big project, there was a lot of loan applications from scanned documents. We used Abbyy Flexicapture for reading OCR and ICR text and we read it very accurately. It really boosted the moral and now we are automating the whole CAD department of the bank.
Now we are looking forward to more complex processes and try using the ML and AI into it.
How has it helped my organization?
RPA is our bread and butter. We have implemented projects in the telecom and financial industries.
A good example was when we implemented a network process in the telecom sector. The time for that process was seven minutes, then by implementing the RPA, we drastically reduced it to 40 seconds. The process involved worked on four different applications. Each application required a secure login, and the speed was due to the websites being hosted on the Internet. It did not require any internet connection when we implemented RPA on-premise, and used complete network and system resources.
What is most valuable?
- The ease of the processes
- There is no coding at all required to implement a complex business process. If you have some programming background, it will help you. However, if you are a business user, you can still develop simple processes.
- The automated recording helps quite a bit. You record a complete business process along with human interactions to the desktop or web application. You can easily manipulate them. Once you are done, you have a complete recording of the interactions, which you can use to tweak your requirements.
What needs improvement?
You can't write small snippets of code. If you want to do a single code snippet, this is not available by default. For example, if I want to do some date conversions, and that date conversion requires different variables to be available in the context, but they are not there. A small snippet of code change should be available out-of-the-box. This will help me in the long run. I can create activity out of it. Support for a little bit of in-line script should be there.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
There aren't stability issues, though it should have better RAM and cores. When it's overloaded you get considerable problems.
What do I think about the scalability of the solution?
Scalability is one bit which should be properly planned at the time of license and planning. For tight budget projects, you have to be very precise in the runtime execution requirements otherwise, you might face issues.
How are customer service and technical support?
Tech support takes time replying to queries. The more you go to the community, the more likely you will get replies. Therefore, tech support should be improved.
How was the initial setup?
The initial setup was very straightforward. We were up and running in approximately 15 minutes. UiPath is the best of breed in the market for setup.
What's my experience with pricing, setup cost, and licensing?
Licensing is one of the big issues when I have been doing some pre-sale activities. One robot price licensing is quite high with UiPath. They should provide some discounts to partners so we can spread the product easily in countries, like Pakistan and other areas in the Middle East. Licensing should be reduced and price should be cut down a bit.
Which other solutions did I evaluate?
We also evaluated Blue Prism. We went UiPath due to the community support.
What other advice do I have?
It has a lot of community support with a lot of help available. It is a very mature tool.
The academy for UiPath is very good place to start with UiPath. It is easy and the learning curve is quite low.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Works
Easy to centralize task automation and management
Pros and Cons
- "The UiPath Orchestrator is one source to easily manage all bots."
- "I would like to see all a full-featured version for mobile devices."
What is our primary use case?
Our primary use case is to develop automation projects, like automating Excel activities for repetitive tasks and operations on files. We also automate operations on Citrix. With UiPath we can easily manage all of the projects in a single page (i.e. in orchestrator).
How has it helped my organization?
We have used this product to implement automation for several things, including:
- UI automation that updates a project's status based on conditions
- Gathering data from web sites
- Excel functions related to HR operations
- File checks, to determine the validity
- Python and .NET scripts to connect to different databases
What is most valuable?
The most valuable features are Activities, Orchestrator, and UiPath Go!
The UiPath Orchestrator is one source to easily manage all bots.
What needs improvement?
I would like to see all a full-featured version for mobile devices.
In some Activities, there are inconsistencies between versions where the most recent does not have support for throwing the same kinds of errors.
For how long have I used the solution?
One year.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
The support from the community, as well as from UiPath themselves, is awesome. Also, users have the advantage of training videos and material, including free certifications.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
What's my experience with pricing, setup cost, and licensing?
This solution is priced less compared with other products.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free UiPath Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Popular Comparisons
Microsoft Power Automate
Automation Anywhere
Blue Prism
Automate
ABBYY Vantage
Tungsten RPA
Pega Robotic Process Automation
Moveworks
WorkFusion
IBM Robotic Process Automation (RPA)
Robocorp
Nintex RPA
VisualCron
SAP Intelligent RPA
Blue Prism Cloud
Buyer's Guide
Download our free UiPath Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
- What Is The Biggest Difference Between UiPath And Automation Anywhere?
- IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?
- How do I choose between UiPath and Microsoft Power Automate?
- What are the differences in features and capabilities between ABBYY FlexiCapture with OCR and UiPath AI?
- RPA Governance and Business Continuity requirements for a large multi-national corporate financial services provider
- Can anyone help with this error when migrating my orchestrator community process to orchestrated enterprise UiPath?
- Which one to choose, Power Automate or UiPath, for unattended and attended bots implementation for a simple RPA use case?
- Can UiPath support the SaaS model for process mining?
- Seeking comparison between blue prism and uipath
Easy and best way to develop automation projects using this UiPath automation tool.