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Lead Consultant - Product Development at a tech services company with 10,001+ employees
Real User
Top 20
Jan 20, 2019
Has a drag and drop feature to build the application

What is our primary use case?

We run many batch jobs manually to accomplish our business processes, which is very cumbersome and prone to human errors. One wrong job run may take many hours to fix the data, which sometimes causes chaos. Due to automation, it is easy to resolve our manual batch job run.

How has it helped my organization?

When batch jobs run, at that time, systems are locked and users are out. Once it is completed, only then do we allow users to log in to the system. Many times, operators run wrong jobs which creates chaos and exceeds the SLAs. After the automation, I believe these issues can be resolved.

What is most valuable?

  • Drag and drop feature to build the application
  • Keyword-based search and accordingly it just inherits its properties.

What needs improvement?

In the next release, I believe it should include cross-platform features. Like if our product is developed on Linux, then it should be capable of running shell scripts.

Buyer's Guide
UiPath Platform
January 2026
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For how long have I used the solution?

Still implementing.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Project Manager (Business Automation) at a tech services company with 501-1,000 employees
Real User
Top 20
Jan 19, 2019
Used for back-office end-to-end process automation

What is our primary use case?

We are using the UiPath platform for back-office end-to-end process automation, combined with OCR and cognitive services.

How has it helped my organization?

In our projects, we provide our customers with a x2 to x6 efficiency improvement, error decrease, and SLA improvement.

What is most valuable?

  • Core activities
  • Excel activities
  • All the cognitive activities
  • Python and customer activities
  • UiPath Go! (good platform for the community for knowledge sharing)
  • UiPath Academy (best courses apart from other vendors).

What needs improvement?

  • Provide a robot as a service model (subscription for the platform services) for partners to provide more chances to SMB to compete enterprises.
  • More cognitive services from Google, AWS, Microsoft, integrated into the platform provide wider capabilities for developers and service providers.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
UiPath Platform
January 2026
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
reviewer990381 - PeerSpot reviewer
Business Analyst at a mining and metals company with 10,001+ employees
Real User
Jan 18, 2019
Helps us reduce time and increase data accuracy

What is our primary use case?

We use UiPath to test automation for asset management, wherein we found it can help us to reduce the time and increase data accuracy.

How has it helped my organization?

We have many manual processes internally, so we decided to start evaluating UiPath for automation. We know that automation will help us to be more efficient and accurate.

What is most valuable?

Browser automation and schedule jobs which are the main activities that require manual work or visual validations by the users.

What needs improvement?

When using UiPath Studio sometimes I felt lost when trying to locate specific activities, so probably will be a good idea to improve the icons beside the activities, so I can remember easily.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
RPA / AI Developer at a tech services company with 10,001+ employees
Real User
Top 20
Jan 17, 2019
Had a great effect on the FTEs in my company

What is our primary use case?

Our primary use case of this solution is to automate a process that includes and prints out files that contain financial details of an insurance company into an Excel and apply some formulas on them.

How has it helped my organization?

UiPath had a great effect on the FTEs in my company since some of the most crucial tasks that were repetitive at the same time got automated.

What is most valuable?

The seamless development experience about the tool was great, and also the big number of packages and the community behind that backs everything.

What needs improvement?

Some more features for the newly developed mobile version would have a great effect on the future of the product.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Consulting Practice Director- Digital Transformation & Medical Devices at a tech services company with 10,001+ employees
Real User
Top 20
Jan 17, 2019
The easy drag-and-drop options make it easy to solve the challenges within a short time frame

What is our primary use case?

My primary use case is for creating custom-specific products based on the customer's needs. The requirements can be received from the customer on emails and then based on it the order can be created. This reduces time, ensuring no human error and on time delivery. 

The total time taken to enter this in the system is less compared to the manual process which is indeed error-prone. This also removes the process of reviewing the order for correctness as the straight-through processing is enhanced. By making this scale on all the other locations and geographies, lots of time and effort can be saved. This also enhances the reputation of the services and organization. 

In addition to this, the confidence created by the successful implementation is a real eye-opener as the big step is taken with great success.

How has it helped my organization?

UiPath has taken automation to a pinnacle of excellence by mixing technology, attention to detail, and keen observation. The way UiPath has revolutionized automation with excellent coverage, user-friendliness is helping companies focus on their core areas. Employees can now focus on real problems than spend time on routine jobs.

What is most valuable?

Feature-rich options to help easy implementation: It's flexible, scalable, and easy to implement. The time taken to create the bot is less. 

The easy drag-and-drop options make it easy to solve the challenges within a short time frame. Another important aspect is the framework and other useful tools and templates available have that makes it easy to document the audit trail and also standardization.

What needs improvement?

More support for certification is needed to attract professionals. The certification process could be made more interesting.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vickram Nehra - PeerSpot reviewer
Vickram NehraHead RPA and Quality Engineering
Real User

Thanks Vimal for the review. I agree with you.
It is difficult for one to get RPA developer certified with the current training infra provided.

ReviewerG277 - PeerSpot reviewer
Cloud Solutions Architect at a tech services company with 10,001+ employees
Real User
Jan 14, 2019
Good source for automation and RPA
Pros and Cons
  • "I find the most valuable features are automation and RPA."
  • "This solution needs improvement, especially in terms of continuing the process that is left in case of any kind of disaster that happens to the trimmers. If there is a state that can be maintained to removing the machines to another location and continue from there, it would be helpful. Right now, this is lacking."

What is most valuable?

I find the most valuable features are automation and RPA.

What needs improvement?

This solution needs improvement, especially in terms of continuing the process that is left in case of any kind of disaster that happens to the trimmers. If there is a state that can be maintained to removing the machines to another location and continue from there, it would be helpful. Right now, this is lacking.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I have not had issues with the stability of the product.

What do I think about the scalability of the solution?

I have not had issues with the scalability of the product.

How was the initial setup?

The implementation is simple.

What other advice do I have?

It is a good product. I think if it could stream, rather than being stateless, it would be appreciated.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user976860 - PeerSpot reviewer
Software Engineer with 11-50 employees
Real User
Dec 19, 2018
Recording and scrapping which directly extracts the data from the website and saves it into the excel sheet is valuable.
Pros and Cons
  • "We are able to extract data from the PDF and website, then translate the data into different languages."
  • "We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good."

What is our primary use case?

I did many small projects in UiPath like PDF extraction, website automation, and translated the data into different languages.

How has it helped my organization?

We are able to extract data from the PDF and website, then translate the data into different languages.

What is most valuable?

Recording and scraping which directly extracts the data from the website and saves it into the excel sheet.

What needs improvement?

We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user964713 - PeerSpot reviewer
Co-Founder at a tech services company with 11-50 employees
Video Review
Real User
Dec 4, 2018
The community enablement of this solution is a key differentiator that customers can benefit from

What is our primary use case?

Our platform, it's called Cevitr. It's a best-of-breed platform through which we offer automation as a service. In our world, we have two kinds of robots. Our robots have a personality. Jo is our robot. Jo is a gender-neutral term that can be John, that can be Josephine, that can be Joe. We have two variance of Jo. Simple Jo, which does the normal routine repetitive mundane stuff, and Smart Jo, which is more focused with the AI and cognitive capability. Both of these are part of our co-platform offering, Cevitr Jo.

How has it helped my organization?

We offer UIPath as one of our core technologies on a platform, through which we offer automation as a service. There are multiple use cases for our end customers on UiPath. It's one of our core offerings as a core product on a platform. I think UiPath as a production, it's obviously one of the leaders in the RPA space and there are quite a few technology features outside which are quite good for us. But I would say one of the key differentiators of the product itself is the community enablement of the platform. If you talk about how they enable write from their training, it is being opened for everybody to be able to enhance their skills to the new UiPath Go!, where people can come and collaborate and create and put compliments for others to share. The whole community enablement of UiPath is a fantastic way for customers to benefit and move forward.

What is most valuable?

As a product, the stability that it brings in, the volume of transactions it's able to handle, and some of the leading feature functionality in terms of AI and cognitive capability. It's absolutely brilliant.

We are focused more on the unattended space. That's where our predominant offering is. Though in the newer version of UiPath, there are new features coming up in the attended space, which we might have a look at. From a cost point-of-view, since it's a platform offering, we are able to offer it as a service so it's not a price per robot that we typically charge our customers. It's a slightly different model.

What needs improvement?

I think from a feature functionality point of view, it's an evolving product. There will be more features added. Every product is going up. I think from a UiPath perspective, it is evolving as we speak. But I think where it could really improve is being able to create a development platform that is easier to use. Today, as an end user, if I have X number of developers, each of them have to have a studio environment to be able to use. Typically, that's not a license model. But if that is more easily accessible to the development teams. Without constraints, it would be easier for us to use this platform more widely among our customers. So, I think, from a licensing point of view, studio environment should be more easily accessible. But other than that, from a feature functionality point of view, I think it's pretty comprehensive.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

We've been quite pleased with the stability of UiPath across platforms and even things like Citrix. There, we have found UiPath to be quite good so far.

How is customer service and technical support?

It has been able to handle certain volumes with ease. We believe that it is one of the products, which is  quite scalable. The tech support so far has been good. But like I mentioned earlier, what we find is the community. It's brilliant. 

If there is a standard problem that we have, we probably aren't in the first people in the world to have faced it so we can very well go to the community forums and ask questions and get them clarified. 

How was the initial setup?

It's pretty straightforward, like most of these products. RPA is a technology. It's been around for a few years so it's very easy to deploy to end customers. Even the installation for usage isn't that technically complex, but we had to have had to cross certain boundaries to make it extremely robust on the platform. We have done those investments and made it seamless as possible.

What was our ROI?

ROI is for our end customers. With the technology like this powering our platform, we're pretty confident that we can give quite a good reasonable ROI to our customers.

What other advice do I have?

We have a best-of-breed platform. It has other products in it, as well. UiPath is one of our key products and platform. What we want to give our customers is a comprehensive portfolio of end-to-end capability. This is across simple RPA to more robust AI-based process automation scenarios. To be able to do that, we have to have a best-of-breed capability. You know, we will be plugging in the right components. UIPath is a core component of that.

We are early in the journey with UiPath, We've had it for a few months, and I would say on our basis, I would definitely give it an eight. We are very happy with the product so far and we hope to do much more with it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
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Updated: January 2026
Buyer's Guide
Download our free UiPath Platform Report and get advice and tips from experienced pros sharing their opinions.