Moveworks vs UiPath Platform comparison

Moveworks and UiPath are both solutions in the Agentic Automation category. Moveworks is ranked #8 with an average rating of 8.3, while UiPath is ranked #2 with an average rating of 8.5. Moveworks holds a 2.5% mindshare in AA, compared to UiPath’s 21.6% mindshare. Additionally, 100% of Moveworks users are willing to recommend the solution, compared to 98% of UiPath users who would recommend it.

Moveworks

Read 3 Moveworks reviews

1,862 Views
261 Comparison Views

100% willing to recommend

UiPath Platform

Read 912 UiPath Platform reviews

26,806 Views
12,063 Comparison Views

98% willing to recommend

Moveworks

UiPath Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 25, 2026

UiPath Platform and Moveworks are competing solutions in the automation industry. UiPath Platform appears more beneficial for businesses seeking comprehensive automation with its extensive automation capabilities. Moveworks, with its advanced AI features, may offer greater long-term value.

Features: UiPath Platform offers robust automation with process mining, powerful RPA tools, and the ability to streamline complex workflows. Moveworks focuses on AI-driven IT support, sophisticated conversational interfaces, and self-service resolution. Both solutions present distinct strengths, but UiPath’s comprehensive features give it an edge in full-scale enterprise solutions.

Ease of Deployment and Customer Service: UiPath Platform facilitates easier integration with existing systems through its modular approach and is noted for its responsive customer service. Moveworks, utilizing cloud deployment, allows for rapid implementation and emphasizes scalability with AI-driven operations assistance, backed by effective customer interactions. Both provide satisfactory service, but Moveworks’ cloud-first approach offers faster setup.

Pricing and ROI: UiPath Platform typically incurs higher upfront costs due to extensive implementation requirements, but its long-term ROI potentially justifies the investment by achieving large-scale operational efficiencies. Moveworks provides a more predictable pricing model with lower initial costs, appealing to businesses prioritizing budget management. While UiPath has a greater upfront expense, the longer-term value from its broad automation capabilities may surpass initial costs when larger ROI is achieved.

To learn more, read our detailed Agentic Automation Report (Updated: January 2026).

Buyer's Guide

Agentic Automation

January 2026

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Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Moveworks

Ranking in Agentic Automation

8th

Average Rating

8.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

AI-Powered Chatbots (2nd), AI-Agents for HR (1st)

UiPath Platform

Ranking in Agentic Automation

2nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

912

Ranking in other categories

Robotic Process Automation (RPA) (1st), AI-Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (2nd)

Mindshare comparison

As of February 2026, in the Agentic Automation category, the mindshare of Moveworks is 2.5%, up from 0.0% compared to the previous year. The mindshare of UiPath Platform is 21.6%, down from 29.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Agentic Automation Market Share Distribution
Product	Market Share (%)
UiPath Platform	21.6%
Moveworks	2.5%
Other	75.9%

Agentic Automation

Featured Reviews

CarlJohnson

CEO, Fractional CTO Services at Fractional CTO Services CJ09 Consulting LLC

Boosts efficiency and significantly reduces operational costs

They handle all the training and implementation work, making it very easy to use. It integrates into Slack and connects with ServiceNow effortlessly. The only limitation is getting all the service requests or features in ServiceNow that it can learn. Anyone can use it through Slack by simply asking questions to receive answers. We partnered with them to build a Workday integration for requesting and checking time off. They are expanding across the enterprise as a co-pilot, integrating with HR, finance, Keeper, and Salesforce. We also use their communications module, which allows scheduled communications to be sent through Slack or Teams. These communications are personalized for each recipient. When comparing email engagement rates of 3% to Moveworks' 12%, the platform reaches approximately four times more people.

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reviewer2761431

Manager Rpa at a retailer with 10,001+ employees

Significantly reduces manual effort and improves team workflows through automated ticketing

We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Moveworks is a very good platform if you utilize it well."

"The solution saves us approximately three-quarters of a million dollars per year."

"Moveworks has reduced employee time because initially, employees used to spend so much time going to the third party to do all those jobs, and now they can simply do it via Otter, which is Moveworks, and this has saved much time and provided accurate results as well."

"One of the features that I find most valuable is the Apps feature. We can easily create an app, or a web app, that can connect to the robots that we created with UiPath. It is just a drag-and-drop functionality, and we can implement an app with minimal code. Once we have the app ready, we can easily and quickly share it with other stakeholders so that they start using it. The apps are also pretty professional to be used at an enterprise level. That's the main feature I love in UiPath."

"The speed of development in UiPath is very fast."

"The most valuable features of UiPath are data entry, data reading, and some simple logical calculations."

"The solution's AI technology and machine learning models are the biggest contributor to saving time."

"Technical support for UiPath is great."

"The most valuable feature is Studio, which is a very powerful tool."

"I like the REFramework. It's one of the unique selling points of UiPath because it gives you a framework within the software to structure your processes. It's perfect in terms of error handling and it provides a lot of functionalities for processing multiple transactions. It makes the whole solution more robust."

"I think there's some scalability to UiPath that's going to make everything pretty convenient and easy to use."

More UiPath Platform pros

Cons

"Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work."

"More use cases can be added to the agent marketplace and the YAML or the DSL methods can be simplified, adding more methods to make it easier for us to create compound actions."

"They say that everybody can do it, but not everybody can do it. You need to have some form of technological understanding about it, and just because we can automate something doesn't mean we should automate something. That's where I think there's a marketing thing. I understand where they're going with it, but it's not necessarily how real life is in my perspective."

"The only reason that it wouldn't be a ten out of ten right now is that they don't always identify my needs before I identify them to get their help."

"I would like to see more options in terms of configuration."

"The community version of UiPath has a limited feature set, which can make it challenging for users to fully explore its capabilities without purchasing the enterprise version."

"Overall, UiPath is relatively straightforward, but there are opportunities to simplify activities. Sometimes, I've hit roadblocks while developing RPA jobs and found it difficult to find the answer. I can usually resolve a problem through a support ticket or an online search."

"What happens when a selector breaks? That means that something has changed in the application... UiPath could do a better job of enveloping selectors to make them less fragile... That is the one area that is the biggest pain point. It happens all the time... They should reduce selector sensitivity and improve remediation when one does break."

"I would like to see them improve the validation part of the data categorization."

"UiPath Platform can be improved by working on specific use cases and partnering with us to help bring more belief in the system, and solving the pain points for the industry is critical."

More UiPath Platform cons

Pricing and Cost Advice

Information not available

"UiPath's pricing and licensing have been reasonable and manageable for us. Despite challenges in constantly monitoring SharePoint folders, UiPath has worked well within our resources. We have a fully dedicated, unattended license for our invoice processing, which needs to be a top priority and is always running throughout the day. We have another one for all of our other scheduled automations, and we've been pleased with that so far."

"UiPath is affordable compared to Blue Prism or AutomationEdge. A basic license covers the cost of implementation and recurring fees that depend on the complexity of the processes and workflows."

"One area that is challenging for me is tracking licenses. It would help to have a license dashboard so that we would know how many licenses have been allocated, who they're allocated to, and when they were last used. Right now, to gather that information, I have to go to four different screens in UiPath..."

"The price of UiPath is too high."

"The product is not the cheapest."

"It is super cheap for the value you get. Their free version is good enough to implement. When you are building a solution, it takes months of effort, and sometimes, it takes years. Its free version is good enough for you to test out everything, so when you are developing, you do not need to pay. After that, there is a Pro version at $420. It is reasonable for the value it is offering. Their basic support is also very good, which comes with the Pro version. The Enterprise license is suitable when you need a hundred automation licenses. It is also reasonable. They give good pricing when you negotiate."

"Initially, the pricing was a lot more affordable. Now, it seems a bit excessive."

"The price of Orchestrator is pretty high in general as well as compared to other solutions, because Automation Anywhere does not charge for its Control Room."

More UiPath Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

Media Company

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

10%

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	249
Midsize Enterprise	143
Large Enterprise	668

Questions from the Community

What needs improvement with Moveworks?

There is always room for improvement, though it depends on how complicated one wants to make it. For our needs, it has served its purpose effectively. The expansion into enterprise-wide integration...

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What is your primary use case for Moveworks?

We use Moveworks ( /products/moveworks-reviews ) mainly for ITSM ( /categories/it-service-management-itsm ) items, approvals on various tasks, password resets, knowledge FAQs, request items, and fi...

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What advice do you have for others considering Moveworks?

The value proposition depends on several factors including your setup, ITSM ( /categories/it-service-management-itsm ) tools, enterprise applications, and volume of requests. For reference, we hand...

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Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...

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Comparisons

ServiceNow vs Moveworks

Compared 16% of the time

ServiceNow Virtual Agent vs Moveworks

Compared 13% of the time

Aisera AI Service Desk vs Moveworks

Compared 8% of the time

Espressive Barista vs Moveworks

Compared 7% of the time

Agentforce vs Moveworks

Compared 6% of the time

More Moveworks Competitors

Microsoft Power Automate vs UiPath Platform

Compared 13% of the time

Automation Anywhere vs UiPath Platform

Compared 10% of the time

Blue Prism vs UiPath Platform

Compared 7% of the time

ServiceNow Automation Engine vs UiPath Platform

Compared 5% of the time

Rocketbot Studio vs UiPath Platform

Compared 2% of the time

More UiPath Platform Competitors

Product Reports

Buyer's Guide

Agentic Automation

January 2026

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Buyer's Guide

UiPath Platform

January 2026

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Also Known As

No data available

UiPath Maestro, UiPath Apps, UiPath Agent Builder

Overview

Moveworks is a cloud-based AI platform purpose-built for large enterprises that solves one, big, frustrating problem: Resolving employees' IT support issues. Instead of tracking issues, we use advanced AI to solve them, instantly and automatically—with no human intervention.

Moveworks

UiPath Platform is appreciated for its user-friendly interface and extensive automation capabilities, offering seamless integration with diverse applications. Its intuitive drag-and-drop functionality enables users to design efficient workflows with minimal technical expertise.

UiPath Platform delivers a robust set of features that enhance automation and productivity. With components like Orchestrator, task management is optimized, facilitating better scalability. Users benefit from advanced AI and document understanding tools, boosting data handling accuracy and reducing errors. Despite its strengths, UiPath faces challenges with upgrading processes, AI enhancements, and user documentation. Integration and selector sensitivity issues, along with support and licensing complexities, highlight areas for potential improvement. Users request smoother deployment, error handling, and migration processes. Enhanced support for RHEL/Ubuntu, LINQ, and Lambda and improved real-time insights, automation recording, and scheduling are desired. Streamlining the experience for non-technical users with simplified workflows remains a priority.

What are the key features of UiPath Platform?

Drag-and-Drop Functionality: Allows users to design workflows easily without extensive technical skills.
Orchestrator: Enhances task management and enables scalable automation.
AI and Document Understanding: Improves data accuracy and minimizes errors.
System Integration: Offers seamless integration with SAP, CRM, Oracle, and more.
Active Community and Training: UiPath Academy provides resources for skill development.

What benefits should users look for in reviews?

Increased Efficiency: Reduction in manual workloads through automation of repetitive tasks.
Improved Accuracy: Enhanced data handling capabilities reduce errors.
Productivity Boost: Supports both attended and unattended automations to streamline operations.
Scalability: Ability to handle growing automation demands efficiently.
Integration Benefits: Easy integration with enterprise systems for streamlined operations.

UiPath Platform is widely implemented across sectors such as finance, healthcare, insurance, HR, IT, and supply chain to automate repetitive business tasks. Common uses include automating data entry, invoice processing, document management, report generation, and customer service operations. Organizations value the platform's ability to integrate seamlessly with systems like SAP, CRM, and Oracle, allowing for enhanced efficiency and accuracy in processing both structured and unstructured data.

UiPath

Sample Customers

slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

Find out what your peers are saying about Automation Anywhere, UiPath, Microsoft and others in Agentic Automation. Updated: January 2026.

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