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Moveworks vs UiPath Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Moveworks
Ranking in Agentic Automation
8th
Average Rating
8.4
Reviews Sentiment
6.0
Number of Reviews
3
Ranking in other categories
AI-Powered Chatbots (2nd), AI-Agents for HR (1st)
UiPath Platform
Ranking in Agentic Automation
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
914
Ranking in other categories
Robotic Process Automation (RPA) (1st), AI-Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (2nd)
 

Mindshare comparison

As of March 2026, in the Agentic Automation category, the mindshare of Moveworks is 2.8%, up from 0.1% compared to the previous year. The mindshare of UiPath Platform is 22.1%, down from 29.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Agentic Automation Mindshare Distribution
ProductMindshare (%)
UiPath Platform22.1%
Moveworks2.8%
Other75.1%
Agentic Automation
 

Featured Reviews

CJ
CEO, Fractional CTO Services at Fractional CTO Services CJ09 Consulting LLC
Boosts efficiency and significantly reduces operational costs
They handle all the training and implementation work, making it very easy to use. It integrates into Slack and connects with ServiceNow effortlessly. The only limitation is getting all the service requests or features in ServiceNow that it can learn. Anyone can use it through Slack by simply asking questions to receive answers. We partnered with them to build a Workday integration for requesting and checking time off. They are expanding across the enterprise as a co-pilot, integrating with HR, finance, Keeper, and Salesforce. We also use their communications module, which allows scheduled communications to be sent through Slack or Teams. These communications are personalized for each recipient. When comparing email engagement rates of 3% to Moveworks' 12%, the platform reaches approximately four times more people.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Moveworks is a very good platform if you utilize it well."
"The solution saves us approximately three-quarters of a million dollars per year."
"Moveworks has reduced employee time because initially, employees used to spend so much time going to the third party to do all those jobs, and now they can simply do it via Otter, which is Moveworks, and this has saved much time and provided accurate results as well."
"The use of AI has freed up time and resources for other tasks in our company. We are a little bit more of an ad hoc approach right now. I just finished up a new cross-set of processes about two weeks ago that allowed us to onboard a client. I wouldn't have been able to without this automation. It would have taken a couple of months of several people's time to get them to get all this work done in the back end."
"I can say that UiPath Platform has reduced human error by almost 90 percent when compared to doing tasks manually."
"The most valuable feature is Studio, which allows developers to specifically focus on development."
"The UiPath community staff is the best I have ever seen. I have worked in several communities, not only in RPA platforms but for other tools, but the UiPath community is the best."
"UiPath's Object Repository was huge. I could build these libraries because our industry works with many of the same systems. It's hard to integrate with Yardi's core CRM, and many of our automation efforts focus on getting information in and out of that system. The ability to build these libraries of reusable selectors has dramatically benefited me over the past couple of years."
"The most valuable feature is the ability to retrieve data from Excel files, including filtering the data. It is also straightforward and easy to navigate when building automations and makes our tasks easy to perform. It is very easy to use without any prior coding knowledge."
"My experience with pricing, setup cost, and licensing as a UiPath Platform customer is very good; we get a bundle license, and if we have any issues, we can directly reach out to the sales managers to resolve them."
"Building automation using the solution is easy."
 

Cons

"More use cases can be added to the agent marketplace and the YAML or the DSL methods can be simplified, adding more methods to make it easier for us to create compound actions."
"Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work."
"A version history would be helpful because if two people in my team were working on the same project then the person who made the last change, as well as the date on which it was completed, would be recorded."
"I did not find support helpful."
"If we want to learn something new about UiPath, we sometimes cannot learn it directly from the UiPath Academy. We have to go and search on the web. It takes a few searches to find the solution. We do find it, but it takes time. UiPath should give the solution in one area."
"Initially, our technical account manager was not the best, and some things happened that still have a sour taste in my mouth from three years ago."
"UiPath support's technical expertise is impressive, but the response time isn't ideal. When you raise a ticket on the UiPath portal, customer support can sometimes take up to 24 hours to respond."
"There are a lot of solutions in UiPath where we have to know some programming languages. I'd like to cut some of that out, with features that perform those tasks without having to know programming languages. I work a lot with my team members who don't really know programming that well, and I have to walk them through how to do different coding things to effectively develop their RPA."
"UiPath should improve its licensing structure."
"The Form Builder for back-end robots needs to be a web portal instead of a full desktop application."
 

Pricing and Cost Advice

Information not available
"The price for UiPath is on the higher end."
"It is the most user-friendly RPA platform, but it is also the most expensive RPA platform."
"We have 200 licenses for bots in production and pay between $200,000 and $300,000 per year currently."
"I like that there is one license for all basic needs, but it is still expensive. Sometimes, we don't need all the tools or capabilities. We only need basic automation and processing for certain clients, but we're required to get the full license. They can improve its licensing and provide more flexibility. They can create more plans or packages, or they can let the users choose the capabilities they need and base its pricing on that."
"Its price could be better. They should reduce its price. The insights module, process mining, document understanding, and other modules should come as one package because when you buy a module, it usually is not enough for a project, and then you have to buy another module. They might already have bundled these. I have not checked it recently."
"The pricing is quite reasonable."
"The initial investment cost is expensive, but I promise you guys this will be very helpful as we can easily automate applications and our productivity has increased."
"UiPath's cost is a bit high compared to other RPA tools."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
11%
Computer Software Company
6%
Media Company
6%
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business250
Midsize Enterprise143
Large Enterprise669
 

Questions from the Community

What needs improvement with Moveworks?
Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work. There are not many things that Moveworks is supp...
What is your primary use case for Moveworks?
I am currently working in ServiceNow at Symbiotic Consulting Group as a software developer. I have been using Moveworks for two years now. We have ServiceNow integrations with Moveworks, such as fi...
What advice do you have for others considering Moveworks?
Most of the things I have already discussed about the features, but the unexpected thing was creating paths on our own. Before using Moveworks, it used to take almost three to four minutes for a pe...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Also Known As

No data available
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Overview

 

Sample Customers

slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Moveworks vs. UiPath Platform and other solutions. Updated: February 2026.
884,873 professionals have used our research since 2012.