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Moveworks vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Agentic Automation
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Moveworks
Ranking in Agentic Automation
7th
Average Rating
8.2
Reviews Sentiment
5.6
Number of Reviews
4
Ranking in other categories
AI-Powered Chatbots (3rd), AI-Agents for HR (2nd)
UiPath Platform
Ranking in Agentic Automation
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
928
Ranking in other categories
Robotic Process Automation (RPA) (1st), AI Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (2nd)
 

Mindshare comparison

As of August 2026, in the Agentic Automation category, the mindshare of Automation Anywhere is 14.7%, down from 17.8% compared to the previous year. The mindshare of Moveworks is 3.2%, up from 0.8% compared to the previous year. The mindshare of UiPath Platform is 19.1%, down from 28.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Agentic Automation Mindshare Distribution
ProductMindshare (%)
Automation Anywhere14.7%
UiPath Platform19.1%
Moveworks3.2%
Other63.0%
Agentic Automation
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
MA
Assistant Manager Of IT Department at a comms service provider with 51-200 employees
Automated email replies have saved hours daily but still need broader workflow integration
The features of Moveworks that I have not fully explored include some features I would actually like. Fully automating the passing of entries and automating entries generation would be valuable. For example, if I have a finance staff that is continuously passing an entry for me, I want a situation whereby it can pass that entry automatically and post it based on the synchronization and command which I have configured. I believe some other bot applications are doing something similar. If all these work tools can be put together to automate this kind of process, it will be very great. Major things I would want Moveworks to do more of - I do not know whether this functionality is already there - I want it to perform the work of bots so I can quickly automate some other applications to it, such as passing some entries. That is one request. Secondly, regarding the integrations of bots of Moveworks with other applications, I would appreciate if there were a step-by-step process for all standardized applications such as WhatsApp, Outlook, Microsoft Office, Microsoft Teams, and some TeamViewer and other applications that are work tools. The step-by-step synchronization and integrations of these things, if it can be posted on the website, would make it much easier for people who want to do the synchronization instead of doing a lot of research before it gets done.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are using all of the features and all are important and valuable but the automation and flexibility are the things which make the product work as a solution for us."
"Bots add a lot of productivity and value to our business, because a robot can work for 24/7. They work a lot better, as compared to a human being, specifically for tasks which are repetitive in nature."
"It eliminates redundant work from our offshore team to free up FTEs."
"We have a plethora of good use cases saving good, hard dollars."
"There is one user registration process in one application where there is no API which has been published by that framework. This is a very proprietary in one application by a third-party. So, there was a help desk, and whenever a call went to the help desk, they had a front-end where they created these user registrations. Now, this is completely automated for all employees who are onboarded. We receive the data, it is put it into Excel, and from Excel, it will update it into the particular tool where the registration happens."
"Automation Anywhere is a tool that I love! I am quite happy using this tool and there are no features or commands that I have found to be missing that should be added."
"What Automation Anywhere has done is free up more time for our staff, and they're able to handle exceptions in our processes instead of having to do the mundane, repetitive tasks they were doing previously."
"The most valuable feature is the SAP application and the DLLs that Automation Anywhere provides. These DLLs help automate the SAP application."
"The solution saves us approximately three-quarters of a million dollars per year."
"Moveworks has positively impacted our organization by lowering ServiceNow service desk calls by 90%, as users now prefer to ask questions through Moveworks in Teams before calling for help."
"Moveworks has reduced many tasks from us, saving an average of one to two hours per day because emails that used to take ten to fifteen minutes to compose are now getting done within two minutes, sometimes even when I am not there."
"Moveworks has reduced employee time because initially, employees used to spend so much time going to the third party to do all those jobs, and now they can simply do it via Otter, which is Moveworks, and this has saved much time and provided accurate results as well."
"The most valuable features are UI, web, and Excel automation, as well as the ability to package all of these in one software suite."
"For us, the return on investment is high quality data."
"UiPath Academy courses... are our entire training platform. We brought people who are not IT-savvy, complete laymen who were not in IT at all, into our platform of technology. To do that conversion, the Academy had to be very strong."
"UiPath has given us the ability to automate certain processes, and the ease of use makes the lives of developers a lot easier, especially with the use of screen scraping tools for data."
"We provide a fast and solid robotic process automation solution to our customers."
"The ease of automation is great."
"I like UiPath's Orchestrator. It's the core piece."
"UiPath Platform has delivered measurable impact overall, including AI aspects, iXp integration, improved document understanding, and screenplay features that simplify UI automation for SAP applications without the need to inspect elements."
 

Cons

"The Insight feature could be improved. I don't think there's a lot of information about how to use Insight, so you have to try different scenarios to understand that feature better."
"Applications like Microsoft Power Automate do have zero-code systems. I've not done much research on Automtin Anywhere in comparison. However, if Automation Anywhere could also have something of that sort, that would be a game changer."
"The support and user community need improvement. For example, it would be nice to have a place for those who create bots to have a place to share information and success stories."
"The mobile application can be improved by adding more functions and capabilities because right now, only a few features are enabled for mobile users."
"More interactions with PDFs would be great for Automation Anywhere. The ability to use more legacy technology for object cloning, flash plugins, etc. A lot of their Excel commands could use some improvement."
"The process discovery side needs improvement."
"Automation Anywhere is a technical application. It is not so easy for a regular user. It requires technical knowledge."
"Many clients use the Citrix environment but AA has very low functionality to automate a Citrix environment."
"Customer support has been adequate; I would rate it around seven out of ten, as support often forwards cases to developers after collecting details."
"More use cases can be added to the agent marketplace and the YAML or the DSL methods can be simplified, adding more methods to make it easier for us to create compound actions."
"It is still not perfect enough, but we are working on it to make sure it is very perfect."
"There is always room for improvement, though it depends on how complicated one wants to make it."
"Backward compatibility is missing. After upgrading to the new version, some activities won't work."
"The UiPath Community Edition lacks some key features that developers find essential for learning and building their knowledge base before transitioning to the paid Enterprise Edition."
"The should be more out-of-the-box models if UiPath keeps adding on."
"In terms of UiPath Platform itself, I think improvements could be made to the UI arrangement to make it more user-friendly and simpler."
"The cognitive capabilities of UiPath are pretty time-consuming. If that can be improved, it would help a lot."
"UiPath is relatively expensive."
"UiPath's extensive built-in features, like communication mining, can be overwhelming to learn due to the sheer volume."
"The community can be increased and enhanced. That way, if we are facing an issue and need an easy solution, we can then use the community."
 

Pricing and Cost Advice

"Because it reduced the time duration of our processes, our costs went down."
"Automation Anywhere offers a subscription-based licensing model for cloud, on-premises, and hybrid deployments."
"Time-wise: We have saved hundreds of thousands of hours."
"It is not cheap, but we are able to get an ROI."
"It's the best RPA tool, but the pricing could be improved."
"I am not involved in the pricing, but based on what I hear from our central RPA team, it is not very expensive; it is also not cheap. Its price is in the midrange."
"The certifications are free of cost."
"Automation Anywhere is thought to be quite expensive, especially for smaller organizations."
Information not available
"The cost could be lower. The pricing is not transparent, so we don't always know if we really are getting a good price."
"It is pricey at the beginning, but we'll have to see going forward what we get for the tools. It is always expensive to buy a really nice car and not drive it very far and very much. So, it is about utilization."
"The cost for UiPath is affordable."
"I love the flexibility because ownership is willing to work with us to make sure commercials are viable."
"Blue Prism definitely has a simpler licensing structure, but I feel like that's almost a shot in the foot at certain points. It also gets kind of deceptive. There's a crossover point at which, if you're scaling up to a high number of bots, UiPath path definitely does come out cheaper. But the initial implementation has a higher cost."
"UiPath is more expensive than Automation Anywhere."
"It is based on the use case. If the use case needs several bots, it gets expensive."
"I'd love to see UiPath's pricing align better with the product maturity life cycle. UiPath's licensing model drives the cost up rapidly, whereas their competition has been cutting prices and bundling more. It's hard to stick with the technology when they're significantly more expensive. This segment is being flooded with new products."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Manufacturing Company
17%
Financial Services Firm
12%
Comms Service Provider
7%
Media Company
6%
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
No data available
By reviewers
Company SizeCount
Small Business254
Midsize Enterprise147
Large Enterprise682
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Moveworks?
Improvements needed for Moveworks include addressing limitations in Paths, such as the inability to utilize more than...
What is your primary use case for Moveworks?
Moveworks serves my organization primarily through its integration with Teams and other platforms like ServiceNow. A ...
What advice do you have for others considering Moveworks?
Most of the things I have already discussed about the features, but the unexpected thing was creating paths on our ow...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Moveworks vs. UiPath Platform and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.