Automating HR related processes that need update validation before it proceeds to the next level.
RPA Developer at UST Global
Reduces manual efforts which results in efficient and time-saving automation
Pros and Cons
- "UiPath reduces manual efforts which result in efficient and time-saving automation and result in the benefit of the organization in terms of ROI."
- "While running the code, if we want to pause it we can't, so it results in some exceptions for attended bots."
What is our primary use case?
How has it helped my organization?
UiPath reduces manual efforts which result in efficient and time-saving automation and result in the benefit of the organization in terms of ROI.
What is most valuable?
Cognitive analysis is the most valuable feature because it helps to launch our automation smartly with many integrations.
What needs improvement?
While running the code, if we want to pause it we can't, so it results in some exceptions for attended bots.
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UiPath Platform
February 2026
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For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Application Specialist at a consultancy with 501-1,000 employees
Free training courses eases interested developers into adopting the technology
Pros and Cons
- "We provide a fast and solid robotic process automation solution to our customers."
- "I think that a great, nice, must-have feature should be to allow other languages to invoke code blocks beside for VB.NET."
What is our primary use case?
- Manual processing of invoices
- Outlook lookups for invoices
- Automatic online checks of Oracle, Hyperion, and SAP platform.
How has it helped my organization?
We provide a fast and solid robotic process automation solution to our customers. Robots are easy to understand and deploy. We also perform KT for customers IT department.
What is most valuable?
UiPath is not an open-source project, but it supports private enhancements and plugins. These allow the community to grow and encouraged people to contribute, with best practices. In my experience, the technologies that are supported by an active community, are those ones destined to succeed. This is clearly a great feature that the UiPath Studio platform has. Also, providing free training courses eases interested developers into adopting the technology.
Having an online Orchestrator instance for training purposes is great also.
What needs improvement?
I think that a great, nice, must-have feature should be to allow other languages to invoke code blocks beside for VB.NET. I'm confident that this feature can empower more developers to perform tasks and activities that other tools do not support.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
UiPath Platform
February 2026
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
Associate Data Management (Programmer) at DHL Express
Helps the operation team increase their production
Pros and Cons
- "Reading content for the robot to process with our own logic, and it is very easy to develop with great user interfaces."
- "Handling if-else statements for schedules would be great if it had elements which could take care of running the job."
What is our primary use case?
It is used widely within our organization. As of right now, we already have a lot of robots in the live environment.
How has it helped my organization?
Automation in the data management department to automate few processes to help the operation team increase their production.
What is most valuable?
Reading content for the robot to process with our own logic, and it is very easy to develop with great user interfaces.
What needs improvement?
Handling if-else statements for schedules. It would be great if it had elements which could take care of running the job.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RPA Manager at a tech services company with 51-200 employees
Enabled us to replace human workers doing labor-intensive, repetitive tasks and focus them on more difficult ones
Pros and Cons
- "It's really easy to learn."
- "The abrupt updates have been an issue for me at the time of developing my bots."
What is our primary use case?
It's really easy to learn. We have been able to automate some of the tasks we do here in the company. We can replace human workers doing labor-intensive repetitive tasks, and focus them on other more difficult ones — no need to spend money on training new people, hiring, etc. Just as we built the bot, it will do it all on its own.
How has it helped my organization?
Our company is focusing on the healthcare industry. We billed forms to the insurance companies, and we have to receive the payments and update their respective patient. We work with denials, exceptions, explanations of benefits. We also get information that needs to be updated in the system. Sadly, all this is inside a "Citrix environment," so we are a little slow at the time of developing our bots. But we know that this will bring great benefits to our company in the near future.
What is most valuable?
- UiPath has been of great help when planning on reducing cost in our production.
- Improvement in quality, as the bot is more accurate
- No need to spend money on training new people, hiring, etc.
What needs improvement?
The abrupt updates have been an issue for me at the time of developing my bots. I've been getting errors every time an update is made, slowing my developments and automation. It will be good if they could start sending an email to the users letting them know about future coming updates so they can be prepared.
Also, having up-to-date training material would be really awesome, we have found that some documents inside the Academy are pretty old (maybe 2 yrs already?) So it would be awesome if they could have those up to date.
For how long have I used the solution?
Less than one year.
What's my experience with pricing, setup cost, and licensing?
Setting Uipath is really easy and they have a LOT of training information in their Academy, so no way you will get lost
Pricing, a little bit expensive but it will be worth it at the end, as you will ended up reducing human for the bots
Which other solutions did I evaluate?
The other options we looked at were Automation Anywhere and Blue Prism. But comparing pricing, ease of used, and training Materials we believed that Uipath was our best option.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
The traditional click and input features are very valuable
Pros and Cons
- "Regarding all the solutions that we have provided as a company, we were able to give our clients better efficiency and the ability to distribute their employees' work to more important matters."
- "There are still a lot of things that could be improved, like the identification of elements on the screen, the error handling, etc."
What is our primary use case?
I use UiPath primarily for implementing automation solutions to client companies. The use cases can vary a lot from client to client.
How has it helped my organization?
Regarding all the solutions that we have provided as a company, we were able to give our clients better efficiency and the ability to distribute their employees' work to more "important" matters.
What is most valuable?
The traditional click and input features are very valuable, to begin with. Also, the ability to interact with virtual machines through Citrix is very useful!
What needs improvement?
There are still a lot of things that could be improved, like the identification of elements on the screen, the error handling, etc.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
GIS Engineer at a tech services company with 10,001+ employees
Enables end-to-end automation without any human intervention
Pros and Cons
- "UiPath improved our return on investments faster compared to before when we didn't use this tool."
What is our primary use case?
I have done a POC in inventory management. We get an excel sheet with details of users, orders, and equipment. Using UiPath, I have done end-to-end automation without any human intervention.
How has it helped my organization?
UiPath improved our return on investments faster compared to before when we didn't use this tool. Human resources can be reduced in client work and increased at UI development.
What is most valuable?
- Drag and drop
- Flowchart and sequence used to build activities
- Debugging
- When we build the bot, we can easily find what we have done at any point in time.
What needs improvement?
Some areas where this product can be fully implemented is finance, invoice generation, and the work which has repeated tasks.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RPA Team Lead at a tech services company with 201-500 employees
Provides flexibility to create custom activities as per our need
Pros and Cons
- "UiPath provides scraping of both structured and unstructured data."
- "UiPath provides a great user interface so that a person with minimum technical knowledge can understand the flow."
- "The UiPath tool doesn’t provide an option to resize the activities as per wish, especially if the activity is a big box."
- "UiPath’s reluctance to add the support of C#/.NET code till now."
What is our primary use case?
Reading non-PO invoice details from SharePoint form, validating it, sending it for manager approval, and on receiving manager approval mail, entering the invoice details with invoice and approval attachments to SAP.
Getting forecast values of demand management processes in an Excel attachment and mail body from customers directly, analyzing it, processing it, and inserting it into the database so that the demand forecast team can get data easily without human effort.
How has it helped my organization?
Eliminated human errors: The manual actions had caused an error in the excel formula, and it was unknown to the business until the UiPath RPA tool was implemented.
Human efforts were reduced in handling non-PO invoice and data insertion to SAP.
What is most valuable?
- Unlike other leading RPA tools, UiPath provides a great user interface so that a person with minimum technical knowledge can understand the flow.
- UiPath provides a large number of activities which we can reuse as per our need just by changing the properties and parameters.
- UiPath provides the flexibility to create custom activities as per our need.
- UiPath supports integration with various OCR, cognitive services, ML and IoT related services and tools.
- UiPath provides the flexibility to use an unattended robot without the need for Orchestrator.
- UiPath Orchestrator component is a very powerful tool which if utilized effectively, can make the robot management and monitoring very easy.
- UiPath Orchestrator supports using APIs, in which we can get the details from the Orchestrator database.
- UiPath’s recording feature is very helpful to begin the automation process and provides options to choose from recorders as per our need.
- UiPath supports version controlling feature which is very useful when the project is done by sharing tasks with multiple persons in the team.
- UiPath provides various workflow models such as sequence, flowchart, and state machine.
- UiPath provides an inbuilt logging facility.
- UiPath provides scraping of both structured and unstructured data.
- UiPath provides specific tutorial and documentation for SAP automation.
- UiPath supports .NET, Python, and JavaScript codes.
- UiPath provides debugging options usage, in which we can go through each activity along with the process flow, highlighting each action on the screen along with the flow, and showing the values of variables at the run time during the point execution of an activity.
- UiPath provides the facility to use numerous .NET namespaces by importing them easily to the project.
- UiPath provides the flexibility to create a custom activity from our custom .NET DLL.
What needs improvement?
- UiPath’s reluctance to add the support of C#/.NET code till now.
- The UiPath tool doesn’t provide an option to resize the activities as per wish, especially if the activity is a big box.
- Non-availability of maximizing options in the property edit box, argument value edit box, etc.
- No option to mark a set of activities as favorites in all projects done in a system. We have to set favorite activities separately for each project.
- The comment option could be better. When an activity or sequence is commented on, there will be two wrapping sequences which are unnecessary.
- Also, the display name is always the same, the display name of a commented section should be the display name of the sequence or the display name of the activity itself.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Easy to use and has saved time for the employees that are using attended robots
Pros and Cons
- "UiPath's complete package (Studio, Robot, and Orchestrator plus Kibana) improved our organization by saving time for the employees that are using attended robots and helping the organization implement other activities with the use of the unattended robots."
- "I would like to see periodic updates to activities and maybe new packages of activities."
What is our primary use case?
We are using this solution to implement automations for the banking domain, in the back office as well as the front office.
How has it helped my organization?
UiPath's complete package (Studio, Robot, and Orchestrator plus Kibana) improved our organization by saving time for the employees that are using attended robots and helping the organization implement other activities with the use of the unattended robots.
What is most valuable?
The most valuable features that the UiPath package has are the ease of use and implementation of both Studio and Robot.
What needs improvement?
I would like to see periodic updates to activities and maybe new packages of activities. I also like the mobile Orchestrator, but I think it should be made in such a way that the user can create/update robots, processes, and queues.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: February 2026
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