Creating proof of concepts for Oracle product integrations and form filling for clients. We are also in the works of using it to automate expenses in-house.
IT Consultant at a tech services company with 10,001+ employees
It's easy to use and easy to pick up due to the low code functionality
Pros and Cons
- "UiPath has helped us link legacy Oracle systems that have little connectivity through other integration methods."
- "Making variables easier to find, perhaps integrating a "recommended variable" section for functions, and to filter variables better."
What is our primary use case?
How has it helped my organization?
UiPath has helped us link legacy Oracle systems that have little connectivity through other integration methods. We are on our way to being able to link UiPath with machine learning and artificial intelligence to automate expenses.
What is most valuable?
The ease of use and how easy it is to pick up due to the low code functionality. The Orchestrator is also invaluable.
What needs improvement?
Making variables easier to find, perhaps integrating a "recommended variable" section for functions, and to filter variables better.
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UiPath Platform
February 2026
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884,933 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Improvement Manager at Heritage Bank
Most valuable features are the combination of the free academy and the graphical IDE with a large number of built-in activities
Pros and Cons
- "Currently, 10 FTE of work has been moved to robots (nearly 10% of operations), and the staff has been retrained from operations into RPA development roles, improving consistency and cost-effectiveness of those processes."
- "UiPath is experiencing some growing pains in their support at the moment (some of this is due to the rapid progress of the tool, I suspect). From our timezone (GMT+10), support expertise has always been a bit of an inconvenience, with the best staff only coming online after our work hours."
What is our primary use case?
- Automation of a range of processes (35 at the time of writing).
- Utilizing UiPath in a banking environment.
Processes include areas such as payments, financial crimes, HR, and customer service (middle office).
How has it helped my organization?
- Currently, 10 FTE of work has been moved to robots (nearly 10% of operations).
- The staff has been retrained from operations into RPA development roles.
- Improved consistency and cost-effectiveness of those processes.
What is most valuable?
Combination of the free academy and the graphical IDE with a large number of built-in activities. This creates a low bar to entry, allowing technically minded business users to get involved with the initiative.
What needs improvement?
UiPath is experiencing some growing pains in their support at the moment (some of this is due to the rapid progress of the tool, I suspect). From our timezone (GMT+10), support expertise has always been a bit of an inconvenience, with the best staff only coming online after our work hours.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
UiPath Platform
February 2026
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
Consultant at a financial services firm with 10,001+ employees
The features of this tool are really awesome to use and very helpful to automate tasks
Pros and Cons
- "At my workplace, I developed three automations which saved a lot of efforts and avoided manual interventions, and we saved thousands of manual efforts."
What is our primary use case?
To automate the manual tasks at my workplace. Using this tool, we can quickly develop automations.
How has it helped my organization?
At my workplace, I developed three automations which saved a lot of efforts and avoided manual interventions. We saved thousands of manual efforts.
What is most valuable?
- Screen scraping
- Data scraping
- Web recording, etc.
The features of this tool are really awesome to use and very helpful to automate tasks.
What needs improvement?
There are no cons I found in this tool. A free license would help everyone to learn about this tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at HUGO BOSS Ticino SA
The best feature is the possibility to schedule the processes and automatize its execution
Pros and Cons
- "Customer service is the best."
What is our primary use case?
We implement some robots in order to automate a lot of activities that require repetitive actions like manipulation of Excel files.
How has it helped my organization?
We deploy robots that help us to schedule activities during the day and to get only the output. In this way, we optimize our time.
What is most valuable?
The best feature is the ability to schedule the processes and automatize their execution.
What needs improvement?
- The product could be improved in managing clients from Orchestrator.
- I'd like to find in the next solution the managing of Studio license from the Orchestrator server.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
The system is very good. The support works in a perfect way.
What do I think about the scalability of the solution?
It's very easy to increment performance.
How are customer service and technical support?
Customer service is the best. They work a lot and fix our issues always.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
Initial setup is very easy.
What about the implementation team?
We configure it ourselves. In some cases, we opened some tickets with support.
What's my experience with pricing, setup cost, and licensing?
Setup, cost and licensing are good.
Which other solutions did I evaluate?
We also looked at WinAutomation.
What other advice do I have?
This solution works very well.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
retired at a non-profit with 501-1,000 employees
It easily reduces non-litigated tools for our clients
Pros and Cons
- "It is extremely helpful with our invoicing process."
- "The key benefits are the reduction of the non-litigated tasks for our clients."
- "I would like UIPath to improve the OCR visuals."
- "I would like UIPath to improve the OCR visuals."
What is our primary use case?
It is extremely helpful with our invoicing process.
How has it helped my organization?
The key benefits are the reduction of the non-litigated tasks for our clients. It reduces time and staff needed to deal with these tasks.
What is most valuable?
The automation process is helpful.
What needs improvement?
I would like UIPath to improve the OCR visuals. Also, I wonder if one day the automation tools will be able to make simple decisions by themselves.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
It scales up easily.
How was the initial setup?
The initial setup was not complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It is a reliable source for faster automation.
Pros and Cons
- "We like the ability to capture some of the features on a screen for the application. We also really like the UI, and the design is pretty good."
- "We like the ability to capture some of the features on a screen for the application, and we also really like the UI, and the design is pretty good."
- "I think the only issue we have faced is with the upgrade compatibility."
- "We are considering other options that are more stable."
What is our primary use case?
We mostly use UiPath for downloading reports into Excel files, reconcile reports and generate a result which is sent to the users. It is a faster means for automation.
What is most valuable?
We like the ability to capture some of the features on a screen for the application. We also really like the UI, and the design is pretty good.
What needs improvement?
I think the only issue we have faced is with the upgrade compatibility.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We are considering other options that are more stable.
What do I think about the scalability of the solution?
We only have five really small programs right now. So, scalability is not an issue for us.
How are customer service and technical support?
We have not had a need for UiPath tech support.
Which solution did I use previously and why did I switch?
Other departments in our organization were using Blue Prism. I do not know why they chose that versus UiPath. It is possible that they were looking for a higher level of security and stability.
What's my experience with pricing, setup cost, and licensing?
The pricing is very good. The license does not have to be in a bundle, like in other competitor products. You only have to purchase at least 10 from the beginning, for one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Trainer at Bilge Adam
The most important feature is that it is independent of programming languages and can be written with a basic algorithm
Pros and Cons
- "UiPath increased the value added by the company, as repetitive processes were carried out automatically with UiPath robots and situations that previously prevented employees from developing and adding more value were eliminated."
- "It may be a disadvantage that the simple coding sections in the studio environment are with Visual Basic."
What is our primary use case?
I was giving software training in a company. And in this company, there was a time-wasting chore. At the end of the training, we took note of the students who did not come in the polls, and we were recording the polls on the institution's website. Unit supervisors wanted to be notified of the students who were absent three times in a row. This process is constantly checked and repeated because of the automation that I've done with this chore.
How has it helped my organization?
UiPath increased the value added by the company. The reason for this was that the repetitive processes were carried out automatically with UiPath robots. Especially in the field of software, the same processes can be repeated severally. These situations prevented employees from developing as they lost time and prevented them from adding more value. Apart from this, a newly developed platform has prevented some experts from using these programs today.
What is most valuable?
The most important feature of UiPath is that it is independent of programming languages and can be written with a basic algorithm. Moreover, the new library can be added, and new activities can be added to those who know new programming. This allows the program to be developed and supported.
What needs improvement?
UiPath comes with an infrastructure suitable for development. It may be a disadvantage that the simple coding sections in the studio environment are with Visual Basic. Nowadays one of the most widely used languages can be supported with C#. Furthermore, it is possible for robots to interpret the information obtained from repetitive operations by machine learning. This is a situation I believe should be directed to the field of artificial intelligence.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Developer | Data & Automation at a consultancy with 10,001+ employees
Allows you to concatenate all the different pieces/actions/sources you need
Pros and Cons
- "I believe that UiPath opened topics of RPA and AI/ML in our company (which consequently led to a shift and much stronger orientation of our company globally towards technologies and technological areas like software development, the blockchain, IoT, etc.)."
What is our primary use case?
Organizational internal processes automation — especially in areas of operation and admin (back-office).
How has it helped my organization?
I believe that UiPath opened topics of RPA and AI/ML in our company (which consequently led to a shift and much stronger orientation of our company — globally — towards technologies and technological areas like software development, the blockchain, IoT, etc.). I believe that this role ("enabler" role) was crucial and also helped tremendously in raising overall 'digital'/'ICT' and 'programming/integration concepts' awareness company-wide. You might agree that the impact of this scale might be much higher and more important than any time and costs saved by actual automation.
What is most valuable?
UiPath Studio as a whole (the very 'core' component of the entire platform) allows you to concatenate all the different pieces/actions/sources you need — and doesn't matter which one that is (API, web, database, legacy system, OS application, email, or anything else like Excel, data transformation or even OCR).
Also, I'd like to highlight Academy (and e-learns) — it's very good and provides you with everything necessary you need to know.
What needs improvement?
2018.3 and 2018.4 releases made a huge leap in terms of functionality — we're not missing anything currently.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Good.
What do I think about the scalability of the solution?
Very good (up to 10k robots — definitely OK).
How are customer service and technical support?
Very good.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
The entire Orchestrator setup is a bit tricky (a lot of different components — Kibana, Elasticsearch, URL Rewrite, PowerShell scripts), but we had guidance and description on the web which is also very good.
What about the implementation team?
In-house.
What was our ROI?
One year.
What's my experience with pricing, setup cost, and licensing?
Strategic partnership might bring you a significant discount (it also depends on the size of your company and future potential of the vendor — your business cases).
Which other solutions did I evaluate?
Yes (Kofax, Blue Prism).
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: February 2026
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