Work automating demands of our clients like emails and withdrawal of data from PDFs to database.
Network analyst at Filiperson Special Papers
With a few clicks, we can automate a great demand for navigations in web systems
Pros and Cons
- "UiPath has been a hero to our customers as we have been able to perform data analysis faster and more accurately thanks to the speed of the theft created."
- "Data extraction via PDF needs to be reviewed, although working fine with OCR, it still leaves a craving for PDFs with image source."
What is our primary use case?
How has it helped my organization?
UiPath has been a hero to our customers as we have been able to perform data analysis faster and more accurately thanks to the speed of the theft created.
What is most valuable?
The web recorder without a doubt is the best. With a few clicks, we can automate a great demand for navigations in web systems.
What needs improvement?
Data extraction via PDF needs to be reviewed, although working fine with OCR, it still leaves a craving for PDFs with image source.
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UiPath Platform
August 2026
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For how long have I used the solution?
Trial/evaluations only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at University of Petroleum and Energy Studies
The best part is you do not need to check anything manually
Pros and Cons
- "Gone are the days when you have to deploy 100s of people for repeated tasks."
- "We are facing a major challenge in front of us. The invoice automation can only be done when the invoices are on the website."
What is our primary use case?
Gone are the days when you have to deploy 100s of people for repeated tasks. We regularly update invoices of different channels and merchants to our workflow. Capturing each invoice requires some human attention. There are chances of using OCR or text-based extraction of invoices. We easily automate each type of invoice extraction to our spreadsheet. This reduces one hour (max 1.5 hr) of 100 employees in our organization.
How has it helped my organization?
Majorly replacing all the remote freelancers who were doing the copy-paste work for us to fetch invoices at low pay; they are now set free. We do not hire them, rather our UiPath robot does that, thus reducing the cost.
What is most valuable?
The best part of UiPath is you do not need to check anything manually. Whatever error comes, the robot automatically gets stopped rather than infiltrating absurd values in the next process.
What needs improvement?
We have deployed the technology for six months. We are facing a major challenge in front of us. The invoice automation can only be done when the invoices are on the website. Usually, we fetch invoices from partner websites as PDF. Thus we are doing extra work of converting the pdf to RPA readable file. If we had dedicated channel of PDFs then it would have worked but it is not like that.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
UiPath Platform
August 2026
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,924 professionals have used our research since 2012.
System Analyst at Hexaware Technologies Limited
Citrix automation and computer vision are valuable features
Pros and Cons
- "Increased labor productivity and reduced manufacturing lead time."
- "Orchestrator should be free of cost. Now the demo orchestrator gives access to deploy one or two bots. It should be more."
What is our primary use case?
To reduce or eliminate routine manual and clerical tasks, and to reduce manufacturing lead time.
How has it helped my organization?
Increased labor productivity and reduced manufacturing lead time.
What is most valuable?
- Citrix automation
- Computer vision
- Data scraping
- API integration.
What needs improvement?
Orchestrator should be free of cost. Now the demo orchestrator gives to access to deploy one or two bots. It should be more. There should be a more graphical log inside it.There should be more click level reporting inside orchestrator
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
The most beautiful feature is that it has an easy-to-use interface
Pros and Cons
- "Drag and drop development is very convenient for the user in terms of user experience."
- "UiPath IDE error messages are not comprehensible."
What is our primary use case?
The robots have completed the job in a short time by reducing the personnel load.
How has it helped my organization?
The most beautiful feature of UiPath is that it has an easy-to-use interface. I can design a robot even without a software. Drag-and-drop development is very convenient for the user in terms of user experience. Also, other ERP systems, Office applications, API services being able to integrate is also very useful for the developer.
What is most valuable?
- Drag and drop development is very convenient for the user in terms of user experience.
- It has an easy-to-use interface.
What needs improvement?
- UiPath IDE error messages are not comprehensible.
- Error messages can be detected by messages from the end user's understanding.
For how long have I used the solution?
Trial/evaluations only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sub Process Manager at Rimac Seguros
The option of evaluating the product with the community version is helpful
Pros and Cons
- "It has liberated operative working hours from our collaborators."
- "When the process is to be automatized, they sometimes don't have specific samples of using functions and commands from .NET, and then, we need some help from an IT specialist."
What is our primary use case?
- Automatization of the collection process, downloading information from the web to Excel, and processing this information in our core systems
- Policy issuing for standard products
- IT: security accounts maintenance
- Regulatory reports.
How has it helped my organization?
- Forced us to understand the process
- Standardized it prior to automation
- It has liberated operative working ours from our collaborators.
What is most valuable?
- Ease of use
- Lots of activities that cover our needs
- Free and online capacitation
- The possibility to evaluate the product with the community version.
What needs improvement?
When the process is to be automatized, they sometimes don't have specific samples of using functions and commands from .NET, and then, we need some help from an IT specialist.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Extraction of complete tables from websites automatically extracts data from multiple pages
Pros and Cons
- "UiPath is the first RPA tool I've used, but it seems to me that it is the best of what is currently available on the market."
- "The licensing model is for me still a little bit confusing."
What is our primary use case?
We use UiPath to automate multiple flows for our client. We have flows in multiple stadia: development, acceptance, and prod.
How has it helped my organization?
UiPath is the first RPA tool I've used, but it seems to me that it is the best of what is currently available on the market. It is very easy to use, and you'll be able to automate your first flow in a matter of.
What is most valuable?
- Extraction of complete tables from websites automatically extracts data from multiple pages by indicating the 'next page' button.
- The newly launched Computer Vision functionality also seems very interesting.
What needs improvement?
The licensing model is for me still a little bit confusing. There are a lot of different license types for the robots, which makes it difficult to comprehend in what case you should use which license type.
Most error types are very clear, which makes it very easy to debug the flows, but from time to time some general error messages might pop up (Object not set to an instance of an object), without specific reference, which makes it a lot harder to find the error.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
The recording feature and data scraping are invaluable features
Pros and Cons
- "UiPath has saved us several hours of repetitive work, as well as people who are more motivated to seek personal and professional improvements."
- "Processing PDF images with the manual PDF feed does not work very well."
What is our primary use case?
To automate day-to-day tasks for the user in the current project, for example, reports, tickets, price quotation and sending and receiving e-mail.
How has it helped my organization?
UiPath has saved us several hours of repetitive work, as well as people who are more motivated to seek personal and professional improvements.
What is most valuable?
- The recording feature
- Data scraping
- Drag and drop
- Browser capabilities.
What needs improvement?
Processing PDF images with the manual PDF feed does not work very well.
For how long have I used the solution?
Trial/evaluations only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Lots of variables and activity creation was one of the best features
Pros and Cons
- "As UiPath can be developed with very little coding and is simple to learn, it was useful for a lot of individuals to learn and grow in UI automation."
- "Due to the heavy load of robot creation, the system gets hanged while starting up the robot, as well as the application startup takes a lot of time, and the validation of licence can be bypassed if the user directly starts UiPath from the system."
What is our primary use case?
The software is used for automating the process improvement and simplifying workflow as our organization is an insurance-based organization. Also, it is used to create some small repositories which can be used for future use of process improvement.
How has it helped my organization?
It has brought some new projects as our clients need automation testing of several systems which could be automated in less time.
As UiPath can be developed in very less coding and is simple to learn, it was useful for a lot of individuals to learn and grow in UI automation.
What is most valuable?
UI Explorer, universal search feature and UI easy look and feel were found to be most valuable. Also, lots of variables and activity creation was one of the best features of UiPath.
What needs improvement?
Due to the heavy load of robot creation, the system gets hanged while starting up the robot, as well as the application startup takes a lot of time, and the validation of licence can be bypassed if the user directly starts UiPath from the system.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RPA Developer at Roberto Faro IT Solutions
The integrations with Windows and Google OCR, PDF, Excel, Outlook and SAP are the most valuable features
Pros and Cons
- "UiPath has made it possible to reduce the time spent on these repetitive tasks because robots can keep working indefinitely, with a very low error rate and a very low maintenance cost compared to the financial return."
- "I believe that a better explanation of ReFramework and license costs would be something to rethink."
What is our primary use case?
We use UiPath internally to automate the repetitive processes of our company. We use the tool for the generation of reports and automatic sending of emails, as well as automation of registrations and the likes.
How has it helped my organization?
UiPath has made it possible to reduce the time spent on these repetitive tasks because robots can keep working indefinitely, with a very low error rate and a very low maintenance cost compared to the financial return.
What is most valuable?
Certainly, the integrations with Windows and Google OCR, PDF, Excel, Outlook and SAP are the most valuable within our area of performance.
What needs improvement?
I believe that a better explanation of ReFramework and license costs would be something to rethink.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
RPA Developer at a tech services company with 1,001-5,000 employees
Structured data can be captured very easily and stored in a variable
Pros and Cons
- "With the addition of UiPath in my organization, the process which has been implemented has sped that process a lot."
- "OCR is something which could be improved on to some extent as the result is not very accurate."
What is our primary use case?
I have performed the following use cases:
- Excel operations: taking data from Excel and using it in the desktop automation (environment: Tally ERP, MS Excel).
- Email automation: sending, analyzing and receiving mails (environment: MS Outlook).
- Security-related: such as getting reputation scores of different IPs and sending a mail for each IP which is found malicious (environment: McAfee ESM, different websites to get a score of the IP, MS Excel to store the score of each IP, MS Outlook to send mails to the concerned person).
- Invoice processing: taking data from a mail and using the OCR tool to extract details of the invoice, inputting the data to a desktop application provided by the client and sending a mail after the successful completion of the task (environment: MS Outlook, Kofax).
- Web-related use case: taking data from Excel and onboarding to a web application (MS Excel, web application).
How has it helped my organization?
UiPath has improved my organization in many ways:
- With the addition of UiPath in my organization, the process which has been implemented has sped that process a lot.
- The process has become error free.
- The process now runs 24x7.
- There is now no wait time for the processes as there are triggers to start the process.
What is most valuable?
There are many features which I like about this tool a lot:
- Data scraping: Structured data can be captured very easily using this activity and stored in a variable.
- Orchestrator: helps to schedule processes with ease.
- Queues: for parallel processing of bots and simplifying complex processes.
- Security features
- Credential manager to store sensitive data.
What needs improvement?
OCR is something which could be improved on to some extent as the result is not very accurate.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: August 2026
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Although the structured data can be read but parsing still remains a sophisticated task. OCR engines or data readers can give you data but making sense of it and using it in business processes is something that the RPA developers are expert at.