I am using UiPath RPA for my ERP entry where I update hundreds of data elements within minutes by RPA robots. UiPath gives you the degree of freedom in these robots to work according to your requirements. It is very easy to use even without coding knowledge, and it can be implemented with little knowledge of RPA.
Works at a university with 51-200 employees
Little knowledge of coding or RPA required to save time and eliminate errors in manual tasks
Pros and Cons
- "UiPath RPA needs very little coding knowledge, as designing software robots is done largely using drag-and-drop."
- "UiPath gives you the degree of freedom in these robots to work according to your requirements."
- "They still need some improvement in their new version of UiPath Studio, called StudioX, to improve design for Excel and email automation work."
- "They still need some improvement in their new version of UiPath Studio, called StudioX, to improve design for Excel and email automation work."
What is our primary use case?
How has it helped my organization?
In my organisation, we have 5000 students and 350 professors. To update their profile regularly, we need between five and eight people spending lots of time and after many reviews, there are always typing mistakes. Now with UiPath robots, we can complete this task within hours and without error.
What is most valuable?
UiPath RPA needs very little coding knowledge, as designing software robots is done largely using drag-and-drop. We can run these robots without installing them in our system, using the cloud-based system instead.
The attended robot that works in conjunction with an operator is very valuable.
What needs improvement?
They still need some improvement in their new version of UiPath Studio, called StudioX, to improve design for Excel and email automation work.
The OCR functions need to be improved.
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For how long have I used the solution?
We have been using UiPath for one year.
Which solution did I use previously and why did I switch?
UiPath is my first RPA experience.
How was the initial setup?
The initial setup is very easy to use and install.
What's my experience with pricing, setup cost, and licensing?
The best thing is that the UiPath Software is available as a Community Edition that is free and sufficient for personal use or small business.
Which other solutions did I evaluate?
I did not personally evaluable other RPA options. I heard only about UiPath because my company assigned me to learn UiPath RPA.
What other advice do I have?
I have been using UiPath for more than a year and find it very comfortable to use.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a financial services firm with 51-200 employees
Smooth OCR capability, data scraping, and snippets help to automate tedious jobs
Pros and Cons
- "Smooth integration of OCR, which is very quick, is a useful feature."
- "UiPath has helped to automate tedious data-filling jobs for test data creation (Testing), and data extraction jobs from public websites (HR), adding a new capability which we can showcase to our clients."
- "The regular update of the Community Edition means that the UiRobot path is constantly changing on every update."
- "The regular update of the Community Edition means that the UiRobot path is constantly changing on every update."
What is our primary use case?
I am an RPA developer and I am primarily using this solution to fill up timesheets in an internal portal. I use Windows 10, 64 bit. My team uses a mix of Windows 7, 8, and 10. It is suitable for daily and weekly tasks, which pretty much don't change over time, and is what I choose to automate parts of my team's work.
How has it helped my organization?
We are an IT company that works on both products and services. UiPath has helped to automate tedious data-filling jobs for test data creation (Testing), and data extraction jobs from public websites (HR). It has added a new capability which we can showcase to our clients.
What is most valuable?
Data Scraping is definitely a unique and useful feature that we had not known about before.
Smooth integration of OCR, which is very quick, is a useful feature.
Manage packages to get more packages.
Save as a Template feature.
Snippets are really useful as a reference for logic.
Plus button between activities & Ctrl+Shift+T is very useful in adding activities quickly.
What needs improvement?
Having the ability to run the bot from a single click will help to democratize the RPA.
Currently, I am running the XAML file from command prompt mode and this is causing inconvenience every time I update the XAML file.
The regular update of the Community Edition means that the UiRobot path is constantly changing on every update.
For how long have I used the solution?
I have been using UiPath for the past one and a half years.
What do I think about the stability of the solution?
There are not many complaints on the stability of this solution. Though the regular updates of the Community Edition have given me trouble at times, it has been quickly resolved in the subsequent updates. I think that the UiPath Forum portal is one reason for this.
What do I think about the scalability of the solution?
According to me, on one side it is creating a buzz and everybody wants to be part of it. On the other side, there is resistance to embrace new technology in their process. Only over time, this can be scalable and it cannot be done quickly.
Which solution did I use previously and why did I switch?
This was my first RPA tool.
How was the initial setup?
The initial setup is straight forward. This got better after integrating the Chrome extension setup in the UiPath studio itself.
Which other solutions did I evaluate?
I did not evaluate other RPA tools.
What other advice do I have?
The UiPath product team is doing an awesome job. Keep it up.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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UiPath Platform
February 2026
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,976 professionals have used our research since 2012.
Works at a tech services company with 501-1,000 employees
Reduces processing time without sacrificing quality and has good support
Pros and Cons
- "UiPath is great for desktop automation because it integrates well with applications and we are able to tailor selectors to our needs."
- "There is no doubt why UiPath is the market leader, it is very robust, flexible and has great learning material and documentation."
- "One scenario where it is not great is on remote desktop automation, where applications are not directly accessible."
- "One scenario where it is not great is on remote desktop automation, where applications are not directly accessible."
What is our primary use case?
UiPath is the go-to tool if you need to automate tasks that can be combined to create an automated process. We provide services to customers using UiPath. They come to us with their needs, be it to improve performance, accuracy, or reduce costs, and we help them by automating processes that, most of the time, consume too much in terms of unnecessary human resources.
How has it helped my organization?
We have many successful cases where the customer has noticed an important reduction in processing time while also maintaining excelent quality.
What is most valuable?
This solution is especially efficient if the process being automated involves legacy applications that do not and can not be automated using APIs.
UiPath is great for desktop automation because it integrates well with applications and we are able to tailor selectors to our needs.
What needs improvement?
One scenario where it is not great is on remote desktop automation, where applications are not directly accessible. It does, however, have some features to facilitate this kind of automation and definitely stands out from the competition because of things like that.
For how long have I used the solution?
I have used UiPath for the last nine months.
What do I think about the stability of the solution?
The product is very stable and no weird behaviours should be expected.
What do I think about the scalability of the solution?
This solution is extremely scalable. It has a cloud platform to manage the workforce and can work with parallelism.
How are customer service and technical support?
The support team responds fast and seem to be interested in solving problems.
Which solution did I use previously and why did I switch?
I have used Kryon.
How was the initial setup?
The initial setup is not really complex.
What about the implementation team?
We implemented UiPath through a vendor and they seemed to be experts.
What was our ROI?
Our ROI varies from project to project.
What's my experience with pricing, setup cost, and licensing?
There are different licensing options and you should study which one better suits your company's needs.
Which other solutions did I evaluate?
We did not evaluate other options because we work with the tools that our customers buy and we do not get a say in what they acquire.
What other advice do I have?
There is no doubt why UiPath is the market leader, it is very robust, flexible and has great learning material and documentation. The team and community behind this product are amazing.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a tech services company with 51-200 employees
Convenient data handling features and a responsive community that is willing to help
Pros and Cons
- "Quality of life improvements such as the multiple assign activity and more recently, the ability to change arguments to variables and vice versa are very appreciated."
- "UiPath is by far the best RPA platform on the market."
- "More quality of life improvements like automatic argument inheritance would be an improvement."
- "More quality of life improvements like automatic argument inheritance would be an improvement."
What is our primary use case?
Our primary use case is RPA Consultancy for clients. We have been building robots for our clients in many environments. These include attended and unattended robots that are on both web-enabled machines and local machines (Due to Security Concerns). They span across many industries as well.
How has it helped my organization?
UiPath is by far the best RPA platform on the market. We have been building robots for our clients and saved many manhours and have very satisfied clients. As the best RPA Platform, it has provided lots of value through both our internal projects and for our clients.
What is most valuable?
The most valuable features are the helpful community and the ease of use. The fact that the community is responsive and willing and able to help is wonderful. Features that allow for convenient data handling are very useful as well. Simple things like being able to manipulate data in memory are not available in most competitors.
Quality of life improvements such as the multiple assign activity and more recently, the ability to change arguments to variables and vice versa are very appreciated. It shows that UiPath has been taking feedback from the community and acting on it to improve the platform.
What needs improvement?
More quality of life improvements like automatic argument inheritance would be an improvement. Also, have more courses, maybe for more prominent packages like enhanced REF, and the others released together with 2019.4. I also hope that UiPath can be closer partners with us.
For how long have I used the solution?
We have been using UiPath for one year.
What do I think about the stability of the solution?
UiPath is a stable solution.
What do I think about the scalability of the solution?
It is scalable, especially with the use of Orchestrator.
Which solution did I use previously and why did I switch?
We use Automation Anywhere as well.
How was the initial setup?
The initial setup is relatively simple, but I have not personally done fancy stuff with installations thus far.
What about the implementation team?
Our in-house team builds the bots and deploys them.
What was our ROI?
Our ROI is high enough.
What's my experience with pricing, setup cost, and licensing?
UiPath is a good deal all round.
Which other solutions did I evaluate?
We have worked with both Automation Anywhere and Kryon.
What other advice do I have?
It is the market leader in RPA and my go-to software when looking at automating business processes. Kudos to the team.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Works at a tech services company with 10,001+ employees
Easy to implement and use for automating processes in our CRM
Pros and Cons
- "UiPath has helped to make all of the internal business processes lighter, enabling my company to save costs in time and speed for all of them."
- "UiPath has helped to make all of the internal business processes lighter, enabling my company to save costs in time and speed for all of them."
- "The training could be improved by clarifying more and more at every step."
- "The training could be improved by clarifying more and more at every step."
What is our primary use case?
We primarily use this solution for one of our business use cases.
We are building robots with Safyr CRM. They are scheduled by Orchestrator and we are handling every step: Solution, design, followups, stacks, consulting, and finally implementation. Nowadays we are using robots internally but we will start with third-party clients in 2020 Q2.
How has it helped my organization?
UiPath has helped to make all of the internal business processes lighter, enabling my company to save costs in time and speed for all of them. Also, we are researching all implementation models to get the resources for a quick and agile response to all business cases within several markets.
What is most valuable?
Orchestrator is the definitive feature for me as it has the real meaning of robotic automation. The Orchestrator in UiPath has a lot of similarities with every RPA tool I have used, both for automations and machine managing. They remind me of tools like Jenkins or OpenShift UI. Simple and cool.
What needs improvement?
Since I am not an expert, I am looking to the training lessons. The training could be improved by clarifying more and more at every step.
We would like better integration with custom environments and external inputs like forums or integrations with other robotic frameworks.
For how long have I used the solution?
We have been using UiPath for two months.
Which solution did I use previously and why did I switch?
We did not use another RPA solution prior to UiPath.
How was the initial setup?
UiPath is very useful and easy to implement.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
An intuitive tool for that saves us time with repetitive and boring tasks
Pros and Cons
- "From jobs that require reading and processing emails, to jobs that require scraping information from web pages, this tool allows us to do anything that can be done by a human."
- "From jobs that require reading and processing emails, to jobs that require scraping information from web pages, this tool allows us to do anything that can be done by a human."
- "Definitely, the machine learning engine should be improved so that we can process more invoices and purchase orders in PDF format with ease."
- "Definitely, the machine learning engine should be improved so that we can process more invoices and purchase orders in PDF format with ease."
What is our primary use case?
I've used UiPath Studio to develop Automation projects that help me automate repetitive and manual tasks. This lets me focus on other, more important jobs to do.
How has it helped my organization?
I've been able to automate some tasks and projects both for me and my colleagues to help us with boring repetitive work. From jobs that require reading and processing emails, to jobs that require scraping information from web pages, this tool allows us to do anything that can be done by a human.
What is most valuable?
UiPath studio recorder allows us to automate jobs very quickly and very easily.
The tool is intuitive and precise. It is easy to use with not a lot of programming knowledge needed. Also, there many built-in activities that let us automate tasks. If there is no activity available then it is probable that somebody has built one already.
What needs improvement?
Definitely, the machine learning engine should be improved so that we can process more invoices and purchase orders in PDF format with ease. There is a beta version but it is not stable. This is the only place where UiPath needs to improve because their competitors have this option and it is useful.
For how long have I used the solution?
I've been using UiPath and UiPath Studio for more than a year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a tech services company with 1,001-5,000 employees
Recording processes and the ease of using StudioX makes creating simple automations easy
Pros and Cons
- "StudioX allows me to build simple automation projects without the need to engage our development team."
- "So far, I highly recommend UiPath."
- "StudioX could use some improvement to broaden the range of automation projects suitable."
- "StudioX could use some improvement to broaden the range of automation projects suitable."
What is our primary use case?
Our primary purpose is to automate our internal processes so we can increase our profits and reduce our headcount. We are an IT service provider, so our main focus so far has been our Service Desk but we are starting to work with our Finance, Payroll, and HR teams in 2020.
How has it helped my organization?
So far, we have not realised much in terms of benefit because we have only just begun our RPA journey. However, we have approximately four FTE of savings in our pipeline. It has improved our business so far by creating an innovation-based way of thinking amongst our teams.
What is most valuable?
Personally, I find that Explorer Expert and StudioX appear the most valuable to my role as an Analyst. Explorer Expert allows me to easily "record" processes and gives the developer the skeleton of an automation project. StudioX allows me to build simple automation projects without the need to engage our development team.
What needs improvement?
StudioX could use some improvement to broaden the range of automation projects suitable. At this stage, it is limited in terms of the functions that are available and I would like to see a lot more options added to this tool so that our business users can get even more benefit.
For how long have I used the solution?
We have been using UiPath for three months.
What do I think about the stability of the solution?
There have been no concerns with stability as of yet.
What do I think about the scalability of the solution?
It appears to be very scalable but we have only had the tool for a few months.
How are customer service and technical support?
Customer service has been great so far. We have received answers to all of our questions quickly.
Which solution did I use previously and why did I switch?
This is our first RPA solution.
How was the initial setup?
We had some issues with the licenses at first, but we were able to communicate with UiPath to get this resolved.
What about the implementation team?
We used an in-house team to implement our solution.
What was our ROI?
So far we have not had a return on our investment, but this will change in 2020.
What's my experience with pricing, setup cost, and licensing?
Pricing is quite reasonable with UiPath and there are some tools which are free to use.
Which other solutions did I evaluate?
We evaluated a range of options on the market including Blue Prism.
What other advice do I have?
So far, I highly recommend UiPath. They are constantly introducing new tools and features and they all seem to provide extra benefit.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Analyst at Capgemini
RE framework is helpful and the image-based automation works well
Pros and Cons
- "We are using the RE framework and it's very helpful for delivering the product on time."
- "I am proud to have UiPath on my resume as it is valuable for career growth."
- "OCR-based activities should be improved to handle larger amounts of text."
- "OCR-based activities should be improved to handle larger amounts of text."
What is our primary use case?
One of my primary use cases is invoice processing.
In this process, there are two applications including one for data and the other for the main application. The main application needs to take invoice data from the data process and match it with invoice details that it has. After this, the status needs to be recorded in the data process.
How has it helped my organization?
UiPath is growing day by day. We began with one unattended bot and we now have approximately 20 bots in production.
What is most valuable?
We are using the RE framework and it's very helpful for delivering the product on time.
The image-based automation is working as expected, using different levels of accuracy.
What needs improvement?
OCR-based activities should be improved to handle larger amounts of text.
UiPath does not recognize Google and Microsoft OCRs.
Sometimes UiPath will not work properly, even though it worked the previous day. Also, it may suddenly not work when we switch environments from development to QA. This happens approximately one out of ten times.
For how long have I used the solution?
I have been using UiPath for the past two years.
How are customer service and technical support?
Technical support has been helpful for debugging and fixing issues that we have had in production.
Which solution did I use previously and why did I switch?
I did not use another solution prior to this one.
Which other solutions did I evaluate?
I began looking at Automation Anywhere, but when I saw how user-friendly the interface in UiPath was, I started learning it instead. I find it very comfortable to work with and develop processes.
What other advice do I have?
I am proud to have UiPath on my resume as it is valuable for career growth. I plan to continue as a UiPath developer.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: February 2026
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