Veritas Enterprise Vault Reviews

My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for backup of everything in the environment—different types of databases, flat file servers, Exchange servers, and various workloads within our network. We also use it for recovery and archiving to tape, and the Enterprise NetBackup has a feature that helps archive backups beyond the retention policy. It is agnostic because it can work with other OEM devices.

Veritas Enterprise Vault has its advantages, and it does the work it's supposed to do effectively. In terms of the process, when you follow the process in securing the various keys, it performs very well.

The Enterprise NetBackup has a feature that helps archive backups beyond the retention policy, and it is agnostic because it can work with other OEM devices, which is a very good feature.

The GUI of Veritas Enterprise Vault is not friendly; the user interface can be quite convoluted for users or IT people who are not conversant with it. Even for professionals, it can be complex. Over time, if you get the hang of it, you'll understand it, but it's not something you can teach a user to quickly grasp. It's kind of complex.

Veritas could do something to change this situation. I've given feedback quite a number of times through various channels, including during support calls. I remember trying to do a system state backup using our NetBackup feature, and I found out that Veritas NetBackup cannot back up a system state.

Having numerous solutions instead of just one backup system can be quite unfriendly. They can back up other things such as databases and file servers, but when it comes to carrying a system state backup, it falls short.

Honestly, Veritas Enterprise Vault's costing was one of the main reasons we dropped the integration to the cloud.

I have been using it since I joined the company three years ago.

I previously faced technical glitches with Symantec when they were merged. We used Symantec encryption, and I encountered issues whenever a system lost communication, leading to problems with accessing files on encrypted disks. However, I don't remember any technical glitches specifically with Veritas Enterprise Vault.

I experience limitations with the scalability of the product. The Veritas NetBackup often comes with a fixed set of storage when you buy the software and hardware as an appliance, meaning you cannot scale out that storage with any other OEM; you must use Veritas. This creates a limitation because acquiring a new appliance is necessary to scale out beyond the fixed size.

I would prefer to scale out storage by adding more disks to an existing setup.

Their support is great in terms of response time. However, the issue is that most calls aren't immediately resolved, requiring back and forth communication. This can impact the business significantly if it's something critical.

In contrast, Dell support uses proactive monitoring, addressing issues before they happen or providing immediate solutions if they do occur. This proactive approach ensures minimal downtime, which is something I believe Veritas should consider adopting.

Positive

Similar products I'm using to Veritas right now include Dell Data Domain and the Data Protection Suite, which does not only encompass Data Domain but also the air-gap model that has its own vault.

We are currently in the process of integrating that, but it's not yet finalized and in production.

I don't think it's an issue for first-time integration. I had a smooth experience deploying a Veritas product when I worked with the OEM. It was easy, and I find that solution, particularly the Veritas Data Loss Option (DLO) for workloads, very effective and straightforward.

The data domain and the DD product provide us with more value for money. The DD solution offers the same value that we want from Veritas and more, creating a homogeneous solution aligned with our mostly Dell converged infrastructure. We get many discounts due to the contract signed for the Dell products, representing good value for money.

From my personal experience, the only thing that bothers every one of us is that the GUI is not friendly. I have passed feedback through those measures, including a meeting with the vice president where I mentioned this, and they acknowledged that we are not the only ones who have complained about it, so they will get back to us.

We are not using the automatic classification feature in Veritas Enterprise Vault.

Regarding integration capabilities of the product, we have yet to activate that feature that would help us integrate with other services such as Microsoft SharePoint and Office 365. Although we tried to explore that cloud feature, it didn't materialize, so management decided against it.

We did manage integration with VMware for cloning and restoring in the virtualization environment, which worked initially, but we encountered issues that required us to upgrade our vCenter for smoother integration.

We haven't quite explored advanced indexing or search functionalities in the product, and though we see those features, there's never been a reason for us to search extensively, as the number of workloads backed up by NetBackup isn't that large thus far.

I believe indexing can be automated. On a scale of 1-10, I rate Veritas Enterprise Vault an 8.

The major use cases for Veritas Enterprise Vault are email and file acquisition.

From my experience, the most beneficial aspects of the product are the lower cost per terabyte and the security of old data with ease of access. The indexing capability of Veritas Enterprise Vault helps to improve retrieval efficiency. Indexing is one of the most important features because without indexing we don't have access to the data. Indexing is an inherent feature of the software, and the software is working well.

We just use NetBackup and appliances, and we don't use other solutions. We have NetBackup, and Backup Exec is a lower grade software that we don't utilize. We don't have Access Appliances. We don't use the classification feature in the way it was explained to us. Classification is a very broad problem or case that cannot be explained in one sentence. I have not had positive experiences with the integrations available. Every product needs some challenges to install or implement in the organization. Support is the only area for improvement.

We are using this product for three years.

Veritas Enterprise Vault solution is stable.

It is scalable.

Frankly, three years ago, technical support from Veritas was better than now. Veritas was bought by an American company, and the quality is much lower than it used to be. I don't know what exactly has changed with the support quality over the years. If asked to rate support from zero to ten, I would give seven points.

Positive

We chose this software very carefully on the market, and we believe that this is one of the best options for our situation and company. We don't have the idea to get rid of it. It's working as we planned.

The deployment of Veritas Enterprise Vault is straightforward.

Veritas Enterprise Vault is affordable for us. I see money savings because when you compare the data to the licenses for backup software, it's much lower. In this comparison, it's just cheaper. I don't know about calculating a percentage of savings.

I have compared Veritas Enterprise Vault to some other products on the market. Because we are a government organization, we have procedures and rules to open the contract. We write what we need and see offers from the market. We have to accept it if it matches our needs, and the software matched our needs, so we chose it according to the law.

Veritas Enterprise Vault provides data integrity and privacy that is working as we planned to implement it and is working without major problems. It's acceptable. This is a great product, and we are pleased with the software. I would rate this review nine out of ten.

We are using Veritas Enterprise Vault for email archiving.

That's the main use case; there are no other use cases.

It's an archiving solution, and it helps us to offload the storage out of Exchange.

We use integrations with Veritas Enterprise Vault to Exchange and Outlook.

We use advanced indexing and search functionalities heavily.

For compliance, audits, and legal requirements, it's helpful for the recovery purposes of corrupted files.

The product has some disadvantages, as it is very difficult to maintain.

It requires a lot of expertise; it's not easy to maintain from an admin perspective. From an administrative perspective, it's a beast; it's a monster.

The pricing part is acceptable, but it's really the administration that is difficult.

You need consultant help; you cannot just deploy it in-house without the help of an integrator, consultant, or reseller.

It requires a lot of maintenance; we had a lot of problems with it as services were falling down or failing, so it's not really easy to maintain.

I've been dealing with Veritas Enterprise Vault specifically for 15 years.

I am not allowed to go to the cloud, which is the specific reason for this.

Rating the stability from one to ten, with one being not stable and ten being very stable, I would give it a six.

Veritas Enterprise Vault is scalable.

The technical support from Veritas is good.

I would rate my experience with support at eight, where one is bad and ten is good.

Positive

It used to save me time and money in the old days, but now there are probably easier solutions to achieve similar tasks or solutions like Exchange Online where you can handle those things easier.

The administration of Veritas Enterprise Vault is a beast, so I don't think it's easy to install, set up, or deploy.

I cannot judge how much time it took to deploy Veritas Enterprise Vault, as it's been multiple times reinstalled and upgraded over the years.

I don't know if the solution is affordable or if it's still a bit expensive in comparison to other products.

At the moment, I am still staying with Veritas Enterprise Vault; I'm not changing the product.

I have not deployed Veritas Enterprise Vault in a cloud environment.

So far the future features are good.

On a scale from one to ten, I rate Veritas Enterprise Vault a seven.

I am using Veritas Enterprise Vault. The company has been using Veritas Enterprise Vault for many years, more than five, maybe even 10, and they have been very happy with it. Until recently, when these parts were acquired by a different company, the cost simply went too high.

In our organization, we have approximately several thousand users.

This is the company's policy; we are actually using Veritas Enterprise Vault for archives, so we are not going to implement any kind of Cloud solution for that purpose for at least two or three years.

It is a very nice product; the problem is that licensing costs in the last two years are just growing higher and higher. Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.

What I have heard from admins working on that environment is that they are very satisfied with Veritas Enterprise Vault, and they are also satisfied with what CommVault solution.

Based on the words I have heard from those people, I would say that performance and UX and those kinds of things are at least nine out of 10. When we are talking about the pricing, then the marks go below the ground. It is two or three or four out of 10.

The problem is that licensing costs in the last two years are just growing higher and higher. Two years ago, compared to today, the costs rose almost four times, and that is why we are not happy with it.

We want to check the differences between them.

All people are very happy with the product itself. The only problem is cost, and that is the worst thing. It is pretty much similar to VMware.

On one side we can afford that, on the other side we are looking at ourselves in the mirrors and feeling foolish.

I have been using it but Veritas Enterprise Vault is completely different. The whole group bought it and now we are using it for the standard backups of products.

They brought the company to VMware and their prices skyrocketed with the licensing, and that is why I am looking at other options, as we are currently also using CommVault.

I think that the team checked some products, but as we already have CommVault evaluated, it will be the most obvious way.

We are currently analyzing Veritas Enterprise Vault, starting first presentations, and negotiations with potential partners or vendors. The whole process is complex, and I do not think that a decision will be made in at least six months, but we have about a year of available licensing from Veritas Enterprise Vault. This is the project for the next year, but we are really trying to properly analyze what is available on the market and what other products could be used. I have seen that there are some other products, but honestly, the most important thing is that CommVault infrastructure has already been implemented and all we need are a few licenses and the implementation costs.

I came to the company last year, so I have been here less than a year, and the colleagues who are responsible for that platform asked me if I have any ideas about what should be done and how we should replace it. It is not so easy; that is why I just started gathering all the required information, and this site is one of those that could provide some beneficial info. But as I said, we are just actually starting; we would not do that unless the license costs went up so much, almost four times.

My expertise is limited as I am not involved in that; the team just asked me for some perspective.

To give a quick calculation, one year of Veritas Enterprise Vault is more expensive than five years of CommVault.

That is the biggest issue because it would be much easier if the team were unhappy and said they were not satisfied with the product, not using it properly, or having some issues.

Based on the review content, the overall rating would be 7 out of 10, with high marks for performance and features but low scores for pricing.

Around 50% of my clients use Veritas Enterprise Vault. A few clients use the solution for archiving, and the remaining clients use it for journaling. Customers who want to keep the data for their purposes use the tool for journaling.

Compared to other third-party products, the solution's most valuable features are its cost and security.

It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault. It's a little complex to understand compared to other products. Veritas Enterprise Vault doesn't support customers migrating their data from on-premises to Office 365. We have to use third-party tools like Archive Shuttle to migrate the data from Veritas Enterprise Vault to Microsoft Cloud.

I have been using Veritas Enterprise Vault for more than ten years.

Veritas Enterprise Vault is a stable solution.

I rate the solution’s stability ten out of ten.

Veritas Enterprise Vault is a scalable solution. Since additional costs are involved, Veritas Enterprise Vault is more suitable for medium and above businesses.

I rate the solution’s scalability an eight or nine out of ten.

Technical support from Veritas is always available. Whenever a technical engineer or customer encounters issues they can't fix, they can contact the solution's customer support team. The support team is always available as per their SLAs and customer policies, and they are capable of fixing any issues we encounter.

The solution's initial setup is simple for experts like me. However, it's not that easy for new people or people who have just come into the technology. It would be a little complex for them because of the different components involved.

The solution's main benefit is its compatibility with all technical products available on the market, such as Microsoft Exchange and SharePoint. Veritas Enterprise Vault is easy to operate and provides good support. Support from Veritas is always available.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.

Archive Shuttle and Microsoft Exchange are competitors to the solution. People choose Veritas Enterprise Vault because Microsoft Exchange doesn't offer eDiscovery.

I'm aware of similar products called Discovery Accelerator and Compliance Accelerator in Veritas Enterprise Vault. eDiscovery is used for what is traditionally called journaling. It saves the data by stamping some attributes like date or sender name. Whenever we want to retrieve or fit some data, we can obtain it from eDiscovery.

I'm working on both on-prem and hybrid versions. Veritas Enterprise Vault can be integrated with ChatGPT AutoPilot. I would recommend the solution to users who have high data and want to go for journaling and archiving.

Overall, I rate the solution an eight out of ten.

We use Veritas Enterprise Vault for archiving solutions.

The most valuable feature of Veritas Enterprise Vault is the on-premise recall from your email into Outlook. The solution works pretty easily with Microsoft Office 365 and current Microsoft Office offerings.

Veritas Enterprise Vault should improve its indexing and customization options. If you don't isolate the indexing on individual services, the service takes a toll when busy.

I have been using Veritas Enterprise Vault since 2007.

I rate Veritas Enterprise Vault an eight out of ten for stability.

I rate Veritas Enterprise Vault a nine out of ten for scalability. We've got a user license for 16,500 users.

I rate Veritas Enterprise Vault a seven out of ten for ease of initial setup. Depending on how you have crafted your exchange, you mimic your enterprise vault environment very similarly. If you have a proper plan in place, it is generally quite easy to install the solution.

The first uptake took about two weeks with proper planning, service installation, setting up, planning, and grabbing all the PSTs in the environment. It was a good 15 years ago, and we had a lot of PSTs in the environment. It does take a bit of planning. It took about two weeks for the full implementation of the solution.

Veritas Enterprise Vault pricing is average, and I rate the solution a five out of ten for pricing.

We are using the 12.5.3 version of Veritas Enterprise Vault.

Veritas Enterprise Vault is currently the best archiving environment for an on-premise Microsoft Office 16 solution. We've been using it since 2007 and never had any issues. It works, and users are able to use it well.

Depending on whether you're going to go on-premise or cloud, Veritas Enterprise Vault is definitely the way to go. From an administrative and implementation point of view, Veritas Enterprise Vault is one of the easiest software to install that will be up and running based on proper planning within two weeks. Microsoft's offering is not as mature as what Veritas Enterprise Vault offers.

Overall, I rate Veritas Enterprise Vault an eight out of ten.

Veritas Enterprise Vault is used in our organization for email archiving and compliance. 

The data retrieval process was seamless with Veritas Enterprise Vault, as no physical OST setup was required. The product acts as a stub and doesn't let the user be concerned about the data stored in an archive by maintaining transparency at each level. 

From an enterprise point of view, one of the big disadvantages is that the product doesn't cover structured data. 

I have been using Veritas Enterprise Vault for five years. 

I would rate the stability an eight out of ten. The solution is stable enough. 

I would rate the scalability an eight out of ten. There are about 6000 users of Veritas Enterprise Vault in our company. 

The support for our company was favorable as we always deal with business-critical services. I would rate the tech support a nine out of ten. 

Positive

The permission structure plays a big role in the solution's setup process. The deployment process involves setting up all connectors between the Veritas Enterprise Vault, emails, and file servers. At our company, we found the permissions created a complicated situation often during the setup of Veritas Enterprise Vault. The deployment of the solution overall took around a week for our organization. 

Our company has witnessed an ROI through a reduction in storage and backup costs and enhancements in overall email flow. Veritas Enterprise Vault has helped our organization with 40% cost savings per annum. Our organization realized the ROI from the product over a span of five years. 

Veritas Enterprise Vault was a one-time purchase for our company, including annual maintenance charges. It's an affordable solution. I would rate the pricing a five out of ten. 

Our organization chose Veritas Enterprise Vault over competitors due to the affordable price and a prior satisfying experience with the vendor. 

At our company, when we tried to integrate Microsoft 365 with Veritas Enterprise Vault, Mimecast was required. As Mimecast is also used for eDiscovery, our organization decided to decommission Veritas Enterprise Vault, it was a general decision to switch technologies. I would overall rate the product a nine out of ten. 

We use Veritas Enterprise Vault for exchange, email, and mailbox archiving.

Because of the exchange, the load is very less. Veritas Enterprise Vault helps us in migrating to the cloud. We don't need to worry when a user exits because we can archive and move the data to the enterprise vault. Later, we can give access to the replacement user, and he can access the data from Outlook by just giving shortcuts.

The indexing and searching features are the most valuable features of Veritas Enterprise Vault. Sometimes users want to trace back a particular email that was archived six or seven years back. I've never had a problem finding such archived emails. When I search for those emails using the date or subject, the solution gives me a proper result, and I release those emails. These emails I release are properly displayed in the end user's email, which is very important in manufacturing organizations. The solution's console is very user-friendly, and you don't need a technical person to operate it.

Our on-premises Veritas Enterprise Vault has helped us in journal archiving. Veritas Enterprise Vault's cloud backup solution should include the journal archiving feature along with the standard licensing package.

I have been working with Veritas Enterprise Vault for six years. My organization has been using the solution for 12 to 13 years.

Veritas Enterprise Vault is a stable solution.

Veritas Enterprise Vault is a scalable solution. Around 600 users are using the solution in our organization.

We used Quest NetVault for one of our sister companies. Quest NetVault's deduplication is not as good as Veritas Enterprise Vault’s deduplication. Since Quest NetVault's community is not very large, its support is not as good as Veritas Enterprise Vault’s support.

Veritas Enterprise Vault’s initial setup is very easy.

The solution’s deployment took 11 to 12 months. A colleague and I deployed the solution.

We set up three months of archiving policies for standard users, six months of archiving policies for manager-level people, and one year of archiving policies for our board of directors and CEO. And those sets are working properly. We had an issue when a standard user was accessing an email through web access, but those things were closed by the technical team.

Sometimes, we face issues while updating our Windows roll-ups. In such situations, we research Microsoft and enterprise portals and find some solutions to fix the issue.

If the cloud version of Veritas Enterprise Vault has journal archiving, then it is the best tool. Veritas has been a market leader, and Veritas Enterprise Vault is a good and stable platform.

Overall, I rate Veritas Enterprise Vault ten out of ten.

The use cases for Enterprise Vault are data archiving, log backup, mail archiving and saving data space from the current environment.

The main purpose is data archiving: log backups and mail archiving. It can also be used for logs for previous access management and database.

Veritas Enterprise Vault does support object storage usage. Mail archiving is the primary need. You can also explore file archiving if you use a file server.

The data retention policies depend on the corporation and the regulations. Non-governance requires ten years of retention, while other non-regulated sectors typically require five years.

Veritas Enterprise Vault is very user-friendly for accessing mail archives because it is just a shortcut in Outlook or other mail clients. It can be used with an inactive server. User behavior is very smooth.

The troubleshooting process is very hard. If there is a problem, the entire team needs to get involved to solve the issue. It is a very complex product, and Veritas engineers should be more agile in supporting cases.

Nothing is easy to manage. It is very complex. 

I have been using it since 2016. 

It's a very sensitive product. For example, if you restart Enterprise Vault, which is located on different servers, it takes time to activate all system components. 

If you don't touch it, it's working fine.

There are over 250 end users. 

If you want to use best practices, then the setup takes a long time. It's very relevant. The best practice is to use a cluster structure. 

The deploying and implementation phase takes a minimum of two or three weeks to complete.

The deployment phase is very hard because a special client version is needed to plug in on the client side. For example, if a client doesn't access their archive mail, it becomes a crucial issue on the server side, and it takes a long time to resolve. It is a very long process.

The benefit is a reduced database size on your main server. This means you can manage your main server more easily, with less latency.

The pricing is very high. 

There is no competition in the product family like Veritas Enterprise Vault. It runs very well. I would give it an eight out of ten.

My advice would be: If you have 1000 end users and very large mailboxes, and you need to make sure the mail server is always available and working within your SLA claims, Enterprise Vault is really useful. It can also manage this process, but it depends on your users and processes.

Veritas Enterprise Vault is an archive solution for email and files. It provides indexes for searching the archives and also provides integration to Outlook as a plugin. Initially, the solution was to make Exchange smaller to speed up the backup. This was not the case when Office 365 was deployed with the archive mailbox. It has the possibility to archive and protect emails from changes. So, now it's something like legal and ransomware protection.

There were some issues with the product's scalability. We have different problems because the solution's setup is not as straightforward as it used to be. We are now limited by the support of Veritas, which communicates with us during the setup. The quality of support by Veritas has declined in the last year.

The solution's setup takes two to three days, and the preparation phase of obtaining the required information takes quite a long. To start this, it usually requires a few weeks of communicating with different admins and setting up the Active Directory for the HN environment and SQL environment because it uses the SQL database for storing the archive.

The biggest trouble in the company is deciding how to set the policies for archiving and who will decide what we will archive or not.

Veritas Enterprise Vault is an expensive solution. It's probably not that pricey by itself, but it's always difficult to compare to something that is free. That is the issue with the Office 365 archive mailbox included in the subscription. Some extra cost for the solution needs to be paid by not IT but for legal or compliance requirements.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.

You can set up the gateway, which will copy every incoming and outgoing email to the archive independently of the mailbox. Even if the user deletes this mailbox, it is still available in the archive. It can be a compliant solution that monitors all incoming and outgoing emails.

The solution allows you to place a legal hold on some emails if you find them important. It allows the deletion of the data from the archive if it expires in ten years. It allows you to place a legal hold on this data even if it's expired. The solution's user experience and administrative interface for managing archives are quite straightforward and not complex.

It doesn't take many employees to maintain the solution. I would recommend the cloud version of the solution because it's easy to run. Most issues with the on-premises version were related to the upgrade process for the SQL or Enterprise Vault parts. If it's running on the cloud, you only have to set the policies and outsource them.

Overall, I rate the solution an eight out of ten.