Workspace ONE UEM Reviews

The solution has VMware Horizon embedded which allows the utilization of many types of applications. We inform our clients how they can use this tool to convert applications and move them inside any type of device, such as tablets and smartphones.

There is a lot to learn in the process, you need to create a new policy to include mobility and security. The security policy is important when it comes to mobility. You have VMware Workspace ONE with Horizon, to bring the older type of devices, such as bring your own device (BYOD), all consolidated in the same console.

You can make many types of applications available, not only applications developed for mobility or smartphone but any older types of applications can be brought together. We showcase all these features to our clients for them to have an understanding of what can be created by this type of system. Because of the pandemic, the mobility market here in Brazil will soon grow and there is a need for innovating, the purchases of this solution have grown a lot in the last year.

The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally.

There are other solutions that might be better for certain use cases. This is not an all-purpose solution.

I have been using this solution for approximately six years.

The solution is stable.

VMware provides the use of the cloud which allows the client the ability to create more research inside this environment and can expand quite well.

If the client has an on-premise solution or has an older environment there can be some challenges. I need to understand if more storage, virtual machines, or other types of additions is need to be made to create a higher availability. It is important for the client to share with me the limitations of their operation to allow me to figure out a proper solution to get around their limitations.

The technical support is very good. The agent was always helpful and responsive.

I have previously used MobileIron and Intune and along with this solution, are the top three. Depending on the use case, one might be better than the other and the main difference is the cost.

The installation and configuring of the solution are easy for a beginner. We help clients with some parts of the environment if needed but mostly the solution is straightforward to understand.

In a standard version, one week is enough to start using the solution, configuring the GUI, and getting through any obstacles that might be encountered. At this point, there can be discussions about the cost. The disadvantage of the older type of license is I need more time to understand the whole installation environment and processes. For example, whether I need to do some integrations or not.

We do the implementation of this solution.

For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution.

Apple and Google need to improve the APIs internally to permit VMware access to updates and use this to create granular security policies inside devices, such as smartphones and tablets. A lot of the time we have to use an older approach because Google and Apple do not release these APIs to VMware. However, they release the same APIs for their own solutions, for example, Apple uses their own configuration.

I rate VMware Workspace ONE a nine out of ten.

We have many use cases in our customer's environment and use this solution to manage applications on devices. We have clients with Android devices, Apple devices with macOS, and Rugged devices with Windows CE.

The location and remote management services are the most valuable.

The location service could improve and more integration with other devices, such as Android enterprise and Apple devices.

We are having some issues with JavaScript or XML, and there is not any information provided for resolving it.

I have been using this solution for approximately four years.

The stability is good. However, there is some downtime.

The solution scalability is very good.

We have clients mostly in medium to large-scale enterprises. In some of our large customers, they have approximately 1,300 devices using the soltuion.

We have not had good experiences with technical support. We have many tickets remaining that are unresolved. The agents could improve by having better knowledge and faster response time.

There could be more troubleshooting information provided because sometimes we do not know how to resolve a problem or issue.

The on-premises version of the solution installation is complex.

We do the implementation of the solution and the time depends on the client's environment. It could take up to two weeks to implement but it depends a lot on the client's infrastructure.

We have a team of two engineers that do the implementation and maintenance of the solution.

Our clients have evaluated Soti. Mainly to resolve issues and problems with some devices that are using JavaScript environments.

I rate VMware Workspace ONE a nine out of ten.

The product is a DM solution - a device management solution. It's for our users, for moving devices and laptops. 

We have been manually provisioning everything for end-users, however, with this tool, now we have more control over the items on the end-user side and we can regularly update them from one place. It makes everything much easier.

The most valuable aspect of the solution is the ability to remotely manage the devices. That's what it is meant to do. We can push applications to mobile devices from the portal.

Overall, we've been very happy with VMware.

The initial setup is easy and the deployment doesn't take too long.

I don't see any such areas where we are lacking. I was just doing the evaluation of other products to see if they have something else. However, this isn't missing anything, even when you look at the competition.

The pricing could always be better. It would be nicer if they were cheaper and more competitive.

We've been using the solution over the last 12 months at least. I've been using the solution for the last three years.

The stability of the solution has always been very good. there are no bugs or glitches It doesn't crash or freeze. It's reliable.

The solution scales quite well. That's not a problem at all. If a company would like to scale the solution it can do so.

Currently, we have about 250 users on the solution.

The initial setup is not complex. It's very straightforward. A company shouldn't have any issues with the initial setup process.

The deployment took a few days to roll out. We did the implementation about two years ago now, and therefore it's hard to recall exactly what our deployment strategy was at that time.

We had a systems integrator assist us with the initial deployment. We did not completely handle everything in-house by ourselves.

The experience was good. They were able to understand what we need and they deployed it very smoothly.

We have a multi-year contract, however, we'd like the costs to be lowered if possible. Next year we plan to revisit everything and do a price evaluation.

We're a customer and end-users. We've worked with resellers in the past.

We're using the latest version of the solution.

On a scale from one to ten, I would rate the solution at a nine. Its capabilities are good and we've been quite happy with it overall.

We use it for managing mobiles at a very elementary level. Basically, we want to control mobiles and allow a limited number of apps.

It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely.

They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration.

I have been using this solution for a year at the most.

It is stable. There are no stability issues.

It scales well. Everybody in our organization is using it.

They are perfect. They are available whenever we need them.

We didn't use any other solution previously.

It was simple.

Its pricing was okay for our company.

I don't have any experience with other similar solutions, so I can't compare it with others. We decided to go with it and stick with it. It served the purpose in my previous organization. It is also serving the purpose in this organization. It is pretty good. VMware is one of the leaders.

I would rate VMware Workspace ONE a nine out of ten.

It has all of the features that we need to use and that we want to use.

I would like to see some integration with native Microsoft products such as anti-value.

Pricing is an area that could be improved. 

They are much better than Microsoft but it is difficult to compete against them.

Microsoft has everything embedded and VMware is a different product.

I would rate VMware Workspace ONE an eight out of ten.

The most valuable feature of this solution is the multi-platform support.

All features are at all sites.

The initial setup should be simplified.

I would like to see further integration suites and user direct using IdPs such as Okta. I would also like proper integration in the field of endpoint security.

I am planning to use this solution now. It's not up and running fully.

I implemented it at a previous company that is reworking it now, and have been using it for a year and a half, in a positive way.

The stability is superb.

It's a scalable solution.

I like the technical support a lot. It's really first hand, high-level support.

The initial setup is pretty complicated. It can be a steep learning curve.

It can take between three to six months to deploy and get everything fully working.

Pricing is the correct price, it's normal pricing. I think that the price is reasonable.

We evaluated Intune by Microsoft, as well as and Jamf.

Intune is more Windows-focused, with limited capabilities for Mac OS.

Also, it is high maintenance.

Jamf is only focused on Macintosh, and the integration with Windows is limited.

My advice is to find a good integrator to assist with the implementation.

I would rate this solution an eight out of ten.

We use this solution for our client, a university. We use it in the lab for the students.

The solution is easy to deploy. It's got a straightforward implementation that isn't hard to execute.

The product offers very good performance. 

We're able to use HTML for the web connection, which is quite helpful.

The solution has proven to be very stable.

We find the solution is rather scalable.

It would be very helpful if we could integrate it directly into the database.

It's a costly product. It would help if they could offer it at a discount.

It would be ideal if the solution could enhance the user interface and make a modern dashboard.

I've been using the solution for just one year. Previously, we used Horizon 7. I haven't been using this solution for very long.

The solution is stable. It doesn't have bugs or glitches that affect its performance. It doesn't crash or freeze at all. It's pretty reliable.

The solution is scalable. If a company needs to expand it, it should be able to do so without issue.

Technical support for this solution is very good. They are knowledgeable and responsive. We're pretty happy with them so far and have been satisfied with the level of service we receive.

The solution is not too complex to set up. We found the implementation fairly easy.

The solution is quite expansive.

We're a VMware partner.

Overall, I would rate the solution eight out of ten. It's quite good, however, it's also quite expensive.

We use Workspace ONE with our shared devices.

The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol.

The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved.

The cost of this product is a little high and should be reduced.

There are a lot of interfaces and components, which makes the setup a little bit complex.

If you have a lot of shared devices and want to have a mass deployment, then it is time-consuming to do. They have a feature where you can send out a code for enrollment under VMware, to obtain a user ID, but even with that, it has to be done one by one. You have to go inside and dig out the code, one at a time, and record it. It would be helpful if it generated a report so that you could use it to talk with the team. As it is now, it is not difficult but it could have been done better.

We have been using VMware Workstation ONE for a few months.

This product is quite stable.

I presume that it is scalable.

We have used and are still using other similar solutions.

The initial setup for us was simplified because we started with implementing a PoC. There are too many interfaces involved, which makes it complex at the start of the deployment.

The cost is a little bit high.

As we have just begun using this product, we are still comparing some of the features that it has.

I would rate this solution an eight out of ten.