Workspace ONE UEM Reviews

I use the solution to manage the shared devices in the organization.

All the features of the solution are very useful. The solution has a lot of capabilities, and it is easy to manage and customize.

The solution should improve its support. When we had some issues, the support did not respond quickly, and they did not provide a solution.

I have been using the solution for the past one year.

When VMware upgraded the solution, we faced some problems with bugs. I rate the stability an eight out of ten.

The scalability of the solution is fine. About 2000 employees in our organization used the solution. I rate the scalability a ten out of ten.

The initial setup is straightforward once you get used to it.

To start using the solution and access their profile and applications, the users must enter their email addresses and passwords in the laptops they receive. 

We need around twelve employees to implement the solution from scratch.

We paid a yearly license fee for the solution. Our organization has stopped using the solution because it was expensive.

We took two months to understand and manage the tool properly. It is a cloud-based solution. Our client might have used a third-party consultant to deploy the solution. I came to the team after the implementation was done. We do not use the solution anymore. We migrated from VMware Workspace ONE to Microsoft Intune because of the price.

The solution is really good for a large company. It provides different use cases for the devices. Overall, I rate the solution a ten out of ten.

We used it for the backup and restore. If you have some sort of data that you've lost, you can restore from a previous snapshot.

It was an excellent product. It was very good for recovering lost files and folders for customers.

It was easy to use. I don't really remember it very well. I used it for a short time frame, but it was fairly easy to use. It was fairly streamlined and worked well to some extent for backup.

There could be ease of integration within the environment. I didn't have any issues when using it, but the integration part was a bit difficult for the other team. 

I used it in my previous position for about a year and a half. I believe it was the latest version.

I'd rate it an eight out of ten in terms of stability.

It's scalable. There were probably over a thousand machines.

I have not used their support.

We didn't use any other solution.

I didn't set it up. It was set up by a different team for the customer. I was only responsible for managing the backup and recovering the files. Its implementation took about six months period. 

In terms of maintenance, it was just myself. There wasn't much maintenance to do apart from getting the latest version and ensuring it was applied to all machines. 

It was definitely worth the money. It was an excellent product.

There was a commercial team that dealt with that. My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee.

I'd recommend it. I'd rate it an eight out of ten.

We use this solution for the secure email gateway. This solution is deployed on-premises. 

There are about 500 people using this solution in my company.

The solution is used to secure corporate data for end-users.

If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user.

There could be improvement with processing the environment to be more user friendly for the end user.

The solution is stable.

On a scale of 1 to 5, I would rate technical support a 3.

Setup is easy.

The license is paid annually.

I would rate this solution 8 out of 10.

It's a very complex solution. It's used to manage any operating system devices with internet connections. I would recommend this solution because it's simple for end-users.

In the main, our primary use case is for controlling mobile devices and deployment of mobile device applications inside the company. We are consultants and implementers and I'm the presales project manager. 

The most valuable feature for us is the contained browser of the product.

There could be improvements to Workspace ONE in terms of the pricing and some security aspects such as data loss prevention. It could be more competitive relative to other solutions on the market. For example, Microsoft EMS is very tightly integrated with Office 365 and that's a big advantage. 

The solution is stable. 

We haven't had any issues in terms of scalability. 

The initial setup is straightforward although the configuration guide is a little outdated.

I rate this solution eight out of 10. 

We use AirWatch for mobility management. We leverage all the basic functionalities this solution provides, such as MDM, MAM, MCM, MBM, and MIM.

Our company provides managed services to customers. We are a partner and managed services provider, and we help with the installation, implementation, and configuration of VMware solutions.

We are working with its latest version. In terms of deployment, it is a mix. Some of our customers opt for the on-prem model, and some of our customers want a site-based model.

Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked.

Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month.

It has been a couple of years.

It is very reliable.

It is easy to scale. We deal with all kinds of companies, but it is mainly used for large companies.

I don't get involved with the installation or administration of VMware. There is a different team that looks into all these things. They might have been in touch with VMware's technical team. I am in touch with their alliance team.

For mobility management, we deal with VMware AirWatch and Microsoft Intune. Both products are more or less the same. Intune is just a basic solution, and feature-wise, AirWatch is better. Security-wise, AirWatch is better, but Intune is catching up. The benefit of Intune over AirWatch is the bundling and the pricing. 

I don't handle the technical bit. I am a product manager, and I'm not the one who installs this product. 

AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers.

It completely depends on the use case and what a company is looking for. For example, if they are an SMB and already have Microsoft products, then I would suggest they upgrade the licenses so that they get Intune or device management complimentary. For a big organization, we need to do some feasibility study to understand the customer requirements, and based on that, we can suggest a product. 

AirWatch has been a leader, and it has always been in the top category. I would rate it a solid nine out of 10.

We are using VMware Workspace ONE for Mobility management.

The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem.

I have been using VMware Workspace ONE for approximately three months.

The scalability is good.

VMware Workspace ONE is scalable.

The support was good.

I have used Microsoft Intune.

We had no problems setting up the solution.

VMware Workspace ONE is expensive.

Based on our environment, VMware Workspace ONE was easy enough to use in some cases. In other cases, there were some challenges.

I rate VMware Workspace ONE a six out of ten.

We use VMware Workspace ONE to manage devices, such as Apple, Windows 10, and Android. We can manage all devices with this solution.

VMware Workspace ONE can ease the jobs of the IT department in an organization by allowing clear visibility on devices and compliance issues.

There should be better compatibility with Linux devices.

I have been using VMware Workspace ONE for approximately five years.

The solution is stable.

VMware Workspace ONE is scalable.

We are certified to do the implementation of the solution.

VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees.

I rate VMware Workspace ONE a ten out of ten.

We use VMware Workspace ONE for our Android devices. I also use it for handheld scanners.

From a remote management perspective, I like the management and the inventory.

In terms of Workspace ONE, we are migrating it from on-premises to the cloud.

I would like to see more service notifications.

We have been using VMware Workspace ONE for five years.

VMware Workspace ONE is stable. We do have a few outages, but they are few and far between. We were able to recover quickly.

Scalability is a problem because we have a service provider who is supposed to maintain the backend with patching. As a result, when we want to use a remote capability the environment must be updated.

The technical support is good.

We use Jamf, for our MacBook Space and our Apple Mac Space.

I prefer working with Jamf. When we did a side-by-side pilot, and I found it to be easier.

When I focus on one product, I gain a better understanding. It is the Apple brand, in my opinion. I now have a better grasp of the policies and groups.

It's pretty simple in my opinion, but I'm not the technical owner. I was just collaborating with a colleague to assist him with it, but it was fairly simple.

I don't have a view on pricing.

I would rate VMware Workspace ONE a six out of ten.

We are using complements of Horizon solutions for our customers. I'm the general manager of sales. 

We are using two VDA solutions, providing dedicated tech for end-users in our company. The solution is good for providing dedicated resources for dedicated users or GPU base or any IFP kind of base of end-user then we recommend Horizon solutions.

We have experienced some connectivity issues in that the application in VMware is very slow compared to SecureX. I'd like to see better application delivery. 

This is a very stable product. 

This is a scalable product. 

In terms of VMware products, customer support could be better.

If you do the right sizing and take the right approach the initial setup is easy but if something is amiss then it's very complicated.

The initial pricing is very reasonable but their pricing model is variable and the pricing can be high or low. 

If a customer requires a true solution then I would say VMware is the right choice. But if you're looking for application video or ADSX kind of solutions, then GFX is better.

I rate the solution nine out of 10. 

Our use case of this solution is for the Zero Trust feature; when anyone from the company logs in, the authentication goes through VMware Access and checks that only devices owned by our company can access all their source and on-premise applications. I'm CEO of the company. 

We use the solution in conjunction with Okta and that is perfect because it enables us to set it up and get the best out of the Zero Trust implementation. Both the identity MSA as well as the device are checked at the same time.

Using the solution on Android requires a special setup, the mobile SSO doesn't work as well. It would be easier if it was integrated and we could do it similarly to the iOS SSO setup. 

Our users access the solution every day and we haven't had a single stability issue in the past 12 months. It just works. We have one person working part-time on maintenance which is usually when we have changes to our applications, otherwise, it just runs in the background. Because it's a SaaS service all the upgrades are done automatically in the cloud. 

We've done 10,000 implementations globally and we have 250 users in the company. The advantage of it being a SaaS application means that even small companies, say 10 or 20 people, can use it. There's no financial hindrance to doing that.

They have a very knowledgeable guy, who's worked on the development side and provides us with good service. With some of the bigger US software companies, getting through the first level of support can be tedious.

The initial setup is pretty simple. We deployed internally, we have really good senior consultants who carry out the installations for us and for our customers. Deployment takes a maximum of two days. 

The solution is licensed per user. It's part of their advanced package, and it comes together with the MDM part. Depending on your needs, the license can be $40, $60, or $100 per year. It's an SaaS subscription.

VMware bought AirWatch mobile management and married Identity Manager with MDM. When VMware and Okta started working together for Adobe, they needed to make it work successfully. When we got the results, it was a no-brainer for us.

It's important to look at the bigger picture to get the full benefit of the product. It can be tailor-made to suit your needs. Some countries might not be able to access it or they might find that there's an extra MFA. MDM or Identity Manager separately are not enough. You need both, as well as Okta to get the full story, so to speak. They work closely with VMware so that the pieces all work together with their product. It's perfect for our customers and our company. The important thing is that it's developing all the time and they are constantly working on it, so if it's good now, it will be good in two years as well.

I rate the solution nine out of 10.