Wrike Reviews

We are using Wrike for defining tasks to move between different persons in our company and for managing the status of a task among different persons. We are a global company, and we use it for things like onboarding workers. We create tasks from the beginning of the process and move it from status to status. Each team gets a notification every time you change the status of a task. 

It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very user-friendly.

On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks.

One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow.

Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently.

I have been using this solution for two years. 

It is stable most of the time. Sometimes, there is a problem with response time, but it's mostly stable.

It is easy to scale and expand. We have about 30 users in our company who use this tool on a daily basis. 

We have contacted technical support, and we get the answers by email. It was okay. We get the answers very quickly from technical support.

We are also using Trello, which is a very similar tool. We are using Trello on a smaller scale than Wrike. It's a free tool, and we are using the free version of Trello. 

Wrike is an enterprise tool, and it has more features than Trello. 

The initial setup was simple. It took two weeks to create all the templates and so on.

We implemented it ourselves. We don't use external help for this kind of tool. The maintenance of Wrike is automatic.

Wrike is not so expensive, but I don't know exactly how it compares with other tools. Wrike might not be so cheap when we are using it for a lot of users. 

You have a lot of tools with the same kind of functionality in the market. You should exactly define the precise requirement that you need from the tool and also think a few steps ahead in terms of the needs of the company in a few years. 

It is not enough to see the present specific requirements because sometimes, the solution we choose is not enough to grow. It's not easy to change from one solution to the other. These tools look very simple, but you have to think about what exactly you want to manage within the tool.

I would rate Wrike a seven out of ten. We are looking for real workflow support and management of tasks features. 

Our IT management was looking for project and task management tool for the IT Staff, and after our research, this is the solution that was selected.

This is a good tool for project progress tracking and sharing tasks with internal and external parties. It enables us to collaborate faster and better progress on our projects. At the same time, our management has a good view of our progress by using the Wrike dashboards

We find many of the features valuable, including:

• User interface
• Alternative Dashboards
• Simple task and subtask creation and assignment
• My work view
• Security features
• Integration features
• Simple administration and account management
• Account types, which provide a good distribution of external and internal users licenses
• Individual workspaces

We faced a lot of issues with the mobile application, especially with the iOS version. It needs enhancements and updates. 

We faced an issue with the Wrike outlook add-on; it is only available for Microsoft Office 365, and not the on-premise version.

We researched and tested a lot of applications in our search for the proper tool, and in the end, we selected Wrike.

The most valued features to us are the sleek design and the ability to group tasks by project/folder/department without repetition.

All communication is now logged and everyone is held accountable for timelines and decisions taken. We do not need to microfocus.

It needs to be improved to be able to handle more complex projects by introducing an MS Project, like a tabular interface, so adding many tasks becomes easier. Dependencies also need to made simpler in their creation. 

Four to five years.

No issues.

Yes, due to issues elaborated in "areas of improvement" about complex projects.

The technical support is very responsive, but they are unable to keep up with feature requests, even seemingly simple ones.

It was straightforward.

It is great for smaller projects, but cannot replace Project or Smartsheet.

I find it flexible as tasks can be easily categorized to allow you to handle your work in a variety of ways.

In the dashboard, you have a perfect overview to all assigned, to do, and overdue tasks and in activity stream, you get news about the work that is done in your team.

Wrike is improving continually and over time they have developed many features in order to achieve better efficiency.

The communication between other departments in our company is much better and helps to get things done more effectively.

Communication without emailing!

Unfortunately there are a few dislikes:

• Various exports like the whole folder structure with the users who are directly shared with or the users/collaborators full list is not working.
• No flexibility for group avatars or platform colours or fonts.
• Lack of administrative control.

For two years.

No.

From time to time, the pages are loaded incorrectly or it takes a long time.

But it retains all information!

No.

Very good.

They take user feedback to make their changes. Perfect!

No.

No problem! It is a browser-based solution and adjustment of accounts was very easy.

Task assignments and the custom dashboards.

I can see at a glance what assignments are in process, who they are assigned too. Basically, it saves me a lot of time and confusion trying to keep track of everyone and their workloads. It also makes it easy to reassign a task or review the communication related to a project or task.

Better ways to establish private communication between users vs collaborators.

3 months

No

No

The users are limited on the version I use, but with unlimited projects and unlimited collaborators that hasn't been a issue yet.

Excellent

Excellent

Yes, Base. It wasn't as intuitive or visually versatile.

It took a little trial and error to determine what setup would best fit my workflow, but it didn't take me long. The support videos were very helpful.

In-house. Meaning me, myself and I.

Need more time to determine.

Realize that most of those who use your Wrike system can be collaborators, even if they are on your team. You only need to provide user licensing for those with a more administrative role.

Yes. I looked at Basecamp, 17Hats, Insightly and tried Base.

Wrike's Gantt charts are great for project management and super simple to implement and use. They're the biggest single differentiator I've found in online project management solutions.

Free version is very limited, but Pro version that includes Gantt charts is reasonable for SMBs.

3 years.

• Building Gannt charts
• Following and unfollowing as well as adding followers
• User management and permissions at task or folder level
• Document versioning

We are using Wrike to quickly turn notes into activities and build on the current methods to do a continuous improvement of the processes that were in place before the PMO mindset settled in. Wrike has allowed us to collaborate with ease and to be able to communicate expectations quickly not only internally but also to external contributors. The multidimensional aspect of the folders comes in very handy when your projects are long and transversal on scope and resources. It is very convenient and being allowed to interact directly from the Gannt is a big win.

• Price
• Allowing to participate in multiple Wrike sessions at once
• Portfolio management

For more than a year.

When too many updates were done, we had to reload the web-app, the same did not happen on the iOS or Android App.

Sometimes it´s best to use the App on the iPad than on the Web.

Being cloud based we did not even worry about this, and no downtimes ocurred.

Very Good.

Very Good.

We switched from excel and Outlook.

No complexity.

Keep user list dynamic.

Yes, Asana, Trello and Project.

I wish some of the functionalities like Dashboards were also available to the Common Users.

I like that we can collaborate with email functionality by just adding @ with the username..

It's an excellent project management tool in creating a successful project. It allows all members of the team to share information and focus on the goal. Resources are also available and can easily be shared.

The time entry functionality needs improvement.

I've used it for about a year and a half.

No, we haven't had any issues with deployment.

No, we haven't had any issues with stability.

No, we haven't had any issues with scalability.

9 out of 10

10 out of 10

Yes, previously we using a different project management tool, in that there was lack of features which are now available in Wrike, helpful for team collaboration as well as task management.

It is strightforward, easy to setup easy to use.

8 out of 10

It returns more than what we invested in Wrike.