Wrike as a task management tool gives a lot of flexibility in creating, updating and managing tasks with such ease in comparison to other tools I have used.
Messaging Specialist at a recruiting/HR firm with 1,001-5,000 employees
We're able to save a lot of productive time because of the ease of task assignments. However, there are areas that Wrike could improve to make it a far better tool than it is now.
Pros and Cons
- "Wrike as a task management tool gives a lot of flexibility in creating, updating and managing tasks with such ease in comparison to other tools I have used."
What is most valuable?
How has it helped my organization?
Wrike allows you to assign and share tasks with colleagues and updates posted into these generate notifications to all that are involved.
Ease of task assignment saves a lot of productive time.
What needs improvement?
At the moment, I have no thoughts about this. However, there are areas that Wrike could improve to make it a far better tool than it is now.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SSE at a tech services company with 51-200 employees
I can create tasks, assign them to teammates, tag them, and ask them for task updates.
Pros and Cons
- "Multiple people can share their comments and coordinate on a single task, which makes the work more fun and productive."
- "Support for reoccurring tasks could be improved."
Valuable Features:
- It's easy and it's simple.
- I can create tasks, assign them to teammates, tag them, and ask them for task updates (Request for Status function) -- all in few simple steps.
- Multiple people can share their comments and coordinate on a single task. This makes the work more fun and productive.
- With Wrike, you don't have to sit on your office computer or your laptop for reviewing tasks and adding your comments. You can directly do that using you iOS or Android device. The Wrike app is available in the App Store and Google Play.
Improvements to My Organization:
It's provided us with better coordination between our team members.
It's also helped us complete tasks on time.
Room for Improvement:
Support for reoccurring tasks could be improved.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Wrike
May 2026
Learn what your peers think about Wrike. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.
Software Developer at a tech services company with 51-200 employees
The User Interface is simple and allows for better coordination between team members, but it doesn't provide support for recurring tasks.
Pros and Cons
- "The main concern was about the management of task and how easy it is to use the tool."
Valuable Features:
UI - The user interface is simple & easy to use.
Improvements to My Organization:
Better co-ordination between the team members.
Room for Improvement:
Management of Task – The main concern was about the management of task & how easy it is to use the tool. Support for recurring tasks.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a tech vendor
It allows us to integrate email and to share folders, but it lacks the ability to add billable and non-billable time to particular tasks.
Pros and Cons
- "Yes, we had one solution, but it didn't have many features which we found in Wrike during the trial period."
- "However, support email reply should not take 12+ hours to those people who live in 12+ hours difference of timezone."
What is most valuable?
- Email integration
- Ability to tag people as followers
- Folder sharing
What needs improvement?
There should be option to add time for billable and non-billable for a particular task.
For how long have I used the solution?
4 months
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
4.5/5
However, support email reply should not take 12+ hours to those people who live in 12+ hours difference of timezone.
Technical Support:4/5
Which solution did I use previously and why did I switch?
Yes, we had one solution, but it didn't have many features which we found in Wrike during the trial period.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infraestructura with 501-1,000 employees
The fact its environment is like a social network is valuable.
Pros and Cons
- "Wrike is a powerful tool to make a project a success, in my own opinion, for small and medium projects."
- "The customer service is great, but it is not perfect but they really help you."
What is most valuable?
The best features for me are -
- The environment is just like a social network
- The easy way to create a task in the tool
- It has an easy way to delegate a task
- The way that you scope your task
How has it helped my organization?
You can document all the projects inside the company. The systems we used before were to hard to use but this one is easy, by comparison. Therefore, people don't get crazy at the point of documenting or commenting inside the jobs or task.
What needs improvement?
- Costs
- The way to handle inventory inside projects
For how long have I used the solution?
I started using it three years ago.
What was my experience with deployment of the solution?
No we didn't.
What do I think about the stability of the solution?
None encountered yet.
What do I think about the scalability of the solution?
None encountered yet.
How are customer service and technical support?
Customer Service:
The customer service is great, but it is not perfect but they really help you. Also, in the forums about Wrike, you can find a lot of tips to use that can make your usage more efficient.
Technical Support:They are good people who really help you.
Which solution did I use previously and why did I switch?
Redmine and Netsuite, were so hard to use, and sometimes difficult, besides poor performance.
What about the implementation team?
The vendor has a great level of expertise, and they really know the tool. If we have got questions, they get us the answers.
Which other solutions did I evaluate?
We evaluated Wrike alongside our previous solutions of Netsuite and Redmine.
What other advice do I have?
Wrike is a powerful tool to make a project a success, in my own opinion, for small and medium projects. With the kind of tasks you can do in some large projects, you can integrate your team members all around the world with Wrike. It has an easy to use web interface, just like a social network, is easy to delegate tasks to your team, and to complete the project well. If you want to implement some kind of small PMO and learn a lesson in integration, you need to use Wrike.
Overall, I would simply say use it, and give a Wrike a chance.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Operations at a marketing services firm with 51-200 employees
It helps with project/task flow by streamlining work when we have a lot of reoccurring projects. But, it can't budget time and scheduling at a quick glance.
Pros and Cons
- "Wrike is excellent at being customized for use and project management."
- "The main downfall for us is the lack of ability to apply time (budget) for tasks/projects as well as scheduling to make sure that we aren't overstacking a department with too much work at a quick glance."
Valuable Features
Wrike is excellent at being customized for use and project management. Understanding the way that you can use the tool to flow projects/tasks within our organization has been extremely helpful. Generally, duplicating tasks have been one of the best features introduced so far for us as we have a lot of reoccurring projects so this has significantly reduced time and helped streamline work.
Room for Improvement
The main thing downfall for us is the lack of ability to apply time (budget) for tasks/projects as well as scheduling to make sure that we aren't overstacking a department with too much work at a quick glance.
Use of Solution
2 years
Deployment Issues
There aren't any issues with deployment but you do have to think creatively if you are going to have the tool function to your unique needs.
Stability Issues
No.
Scalability Issues
Not yet.
Customer Service and Technical Support
Customer Service:
Awesome! Regardless if you call, email or do live chat, their reps are extremely helpful and also generally help consider the problems and provide their own thoughts on how you can achieve the goal.
Technical Support:Great.
Initial Setup
It's complex due to the customization that you can do. But once you understand the system, it's pretty easy.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Marketing Manager with 51-200 employees
We use it to manage all tasks, assign them out, and collaborate within the tool. Yet, it lacks custom notifications for discrete tasks at specific times.
Pros and Cons
- "While it sounds a little cliche, I haven't found something that I wanted to do or organize that I couldn't do on Wrike."
- "You can't get custom notifications."
Valuable Features:
I started using Wrike 4 years ago at a previous company and now I'm still using it today with my current company (we had to get them on board). We manage ALL tasks in Wrike. If there's anything we need to do, we put it in Wrike, assign it out, and collaborate within the tool. It does everything we need.
I have used a few different task management tools. Asana, Trello, Producteev, Todoist, Wunderlist, Microsoft's stuff; but Wrike tops them all. While it sounds a little cliche, I haven't found something that I wanted to do/organize that I couldn't do on Wrike. It allows for nested upon nested sub tasks, timeline views, priority management, time clocking, and awesome collaboration.
Improvements to My Organization:
We had a lot of people, including myself, losing track of tasks or projects. Not any more.
We really stick to things and keep track of what we're doing thanks to Wrike.
Room for Improvement:
You can't get custom notifications. If I want to be notified of a project at 10:15 a.m. on Sept. 12th, I cannot.
Use of Solution:
More than three years
Deployment Issues:
None
Stability Issues:
There have been times in the past that a description wouldn't load properly but it's generally very stable. Never been down or lost any data at all!
Scalability Issues:
This is where Wrike shines actually... you can do anything you want with a limitless number of people!
Customer Service:
Very good. They even have a great Twitter help account.
Cost and Licensing Advice:
Pricing when we started was a lot lower but now there are a lot more features. It is worth the cost.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Process Analyst at a healthcare company with 51-200 employees
The Enterprise edition has valuable analytics, but it would be nice if the "basic" paid version had more options.
Pros and Cons
- "Great way for our employees to send in project requests/ideas and then for us to be able to prioritize and schedule them."
- "More options in the "basic" paid version would be nice."
What is most valuable?
Simple/powerful hierarchy. The analytics in the Enterprise edition are great.
How has it helped my organization?
Great way for our employees to send in project requests/ideas and then for us to be able to prioritize and schedule them.
What needs improvement?
More options in the "basic" paid version would be nice.
For how long have I used the solution?
2 years
What was my experience with deployment of the solution?
None so far.
What do I think about the stability of the solution?
Not at all. The mobile platform is remarkably stable as well.
What do I think about the scalability of the solution?
No, our enterprise is able to use it and customize it to individual departments.
How are customer service and technical support?
Customer Service:
A+
Technical Support:Haven't needed to contact them.
Which solution did I use previously and why did I switch?
No similar product was used company wide. Having most departments using the same solution.
How was the initial setup?
Straightforward. Email invitation to join and that was about it as far as user set up. Tags/folders are set up per department and as needed.
What about the implementation team?
In-house.
What's my experience with pricing, setup cost, and licensing?
Enterprise is the way to go.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Licensing Coordinator at a financial services firm with 501-1,000 employees
With the enhanced features of Enterprise such as custom fields and user groups, we are able to accomplish so much more and gain a better footing across the board.
Pros and Cons
- "With the enhanced features of Enterprise such as custom fields and user groups, we are able to accomplish so much more and gain a better footing across the board."
- "Possibly another user group, the collaborators cant do enough and they dont have a program it seems to have a ton of users."
Valuable Features:
With the enhanced features of Enterprise such as custom fields and user groups, we are able to accomplish so much more and gain a better footing across the board.
Improvements to My Organization:
It has streamlined our processes
Cut email in half
Room for Improvement:
Possibly another user group, the collaborators cant do enough and they dont have a program it seems to have a ton of users.
Use of Solution:
6 months
Deployment Issues:
No, it was fairly seemless.
Customer Service:
Their customer services is great. Anytime I need something I can just pull up a live chat and they walk me through it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Editor, Cochrane Editorial Unit
Accessible project management with varying levels of engagement. Sometimes the interface can be messy.
Pros and Cons
- "Customer Service: Very impressive."
- "Sometimes the interface can be messy."
Valuable Features
Accessible project management with varying levels of engagement.
Improvements to My Organization
We don't need so many meetings or project managers.
Room for Improvement
Sometimes the interface can be messy.
Use of Solution
2 years
Deployment Issues
Only that people don't like new things. The name doesn't help.
Stability Issues
No issues.
Scalability Issues
No issues.
Customer Service and Technical Support
Customer Service:
Very impressive.
Technical Support:Very impressive.
Other Solutions Considered
Yes, Bootcamp.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
In my experience if you don't organise it well and do some occasional tidying up it gets messy. Then some users find it hard to work with the mess (like some people can't stand a messy desk; others don't mind). Other users find filters or views that provide clarity for them. And others just tidy up (but may spend too much time tidying rather than doing). So I guess you may lose some engagement and some time 'wasted' keeping things tidy/organised.
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Updated: May 2026
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The notifications issue does go in the minor pain category. I use a set date, usually on a milestone task to get me a reminder of a task that needs to be done on a specific date. But a task alarm would be a nice feature.