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Lamin Drammeh - PeerSpot reviewer
Information Technology Operations Engineer at BBC
Real User
Jul 30, 2023
It comes with unified communication, making inter-departmental communication effortless
Pros and Cons
  • "Yammer is useful since it is a product you can easily integrate into our system since Microsoft supports it."
  • "If you are using other applications that are tough to integrate into the environment, that can cause limitations."

What is our primary use case?

We use Yammer to do chats where we provide feedback, and other staff can respond.

What is most valuable?

Yammer is useful since it is a product you can easily integrate into your system since Microsoft supports it. Because of unified communication, you can have all your applications in one environment.

What needs improvement?

If you are using other applications that are tough to integrate into the environment, that can cause limitations.

For how long have I used the solution?

I have been using Yammer for three years.

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How was the initial setup?

The setup is straightforward.

What other advice do I have?

I recommend Yammer since it is a good solution. I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Michela Bruna - PeerSpot reviewer
Ux designer & content strategist at Eni gas e luce
Real User
Jan 3, 2024
Easy to create communities and share documents within an organization
Pros and Cons
  • "The product's initial setup phase was straightforward."
  • "Yammer's UX and UI are areas with certain shortcomings where improvements are required"

What is most valuable?

With Yammer, it is easy to create communities, and it is also easy to use. Yammer also makes it easy to find and have an overview of every community that is opened and created on the platform. In my company, the solution's adoption rate is not so high yet because we started to use it last year.

What needs improvement?

Yammer's UX and UI are areas with certain shortcomings where improvements are required. Yammer's UX and UI should be made more user-friendly and organized.

For improvements in the area of stability, the solution requires improving its UI and UX while ensuring better integration with other tools, like Microsoft Teams. Sometimes, there seems to be some overlapping of features in the solution, especially in the area related to the creation of a repository, because of which one may not be able to identify when using Teams and Yammer, making it in the area which is unclear owing to a lack of best practices.

For how long have I used the solution?

I have been using Yammer for a year. I use the solution's latest version. I am a user of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

Though I am one of the major users of the solution in my company, it is accessible to everyone in the organization, but I don't know how many people use it.

Which solution did I use previously and why did I switch?

Previously, in my company, we used to use Workplace from Meta or Facebook. Switching to Yammer from Workplace was not my decision.

How was the initial setup?

The product's initial setup phase was straightforward.

What's my experience with pricing, setup cost, and licensing?

There is a need to make yearly payments towards the licensing costs of the solution.

What other advice do I have?

My recommendation to others to use the product or not depends on whether it is the only tool that they would use or if they have any other tools that they use in their environment. It is important to keep in mind why Yammer or any other tools are used to share documents or updates because otherwise, there is a risk if you split your work between different tools, as it can be difficult to collect everything and get a complete overview of a project. I think that you need to define the goal for what you need for the platform.

With Yammer, it is easy to get in touch with colleagues in other countries because it serves as an open-community tool on which you can see posts shared from everywhere. Yammer helps its users to get in touch and know other people from other countries. It is also easier to communicate with colleagues even if you don't have any projects in common or if you don't know some people in other countries.

I rate the overall tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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May 2026
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Muhammad Imran Ali Jan - PeerSpot reviewer
Senior Executive IT Infrastructure at Wateen Telecom (pvt.)
Real User
Aug 21, 2023
The solution should provide some built-in templates, but its integration with all the services of Office 365 is good
Pros and Cons
  • "The most valuable feature of Yammer is its integration with all the services of Office 365."
  • "Microsoft should work on templating and provide some built-in templates so that the changes can automatically roll out to all the configured communities."

What is most valuable?

The most valuable feature of Yammer is its integration with all the services of Office 365.

What needs improvement?

Microsoft should work on templating and provide some built-in templates so that the changes can automatically roll out to all the configured communities.

For how long have I used the solution?

We have been using Yammer for four months.

What do I think about the stability of the solution?

Yammer is a very stable product. I rate Yammer ten out of ten for stability.

What do I think about the scalability of the solution?

More than 3,000 users are using Yammer in our organization.

I rate Yammer a nine out of ten for scalability.

How are customer service and support?

Yammer's technical support is very good. The import bulk email option of the Yammer community was not working for us. So I raised a ticket, and their customer support team provided a solution within two days.

How was the initial setup?

The initial setup of Yammer is very, very easy.

What about the implementation team?

Yammer's deployment is very easy. As we get the license and standard access, we define our incoming and outgoing connectors to our existing cloud. It takes a maximum of one day to configure the solution with our on-premises Exchange or Active Directory with Azure AD Connect.

What's my experience with pricing, setup cost, and licensing?

Compared to other products like Amazon, Yammer's pricing is fine.

What other advice do I have?

The solution is deployed on-cloud in our organization.

Overall, I rate Yammer a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Cory Bergstrom - PeerSpot reviewer
Security and Infrastructure Engineer at a consultancy with 201-500 employees
Real User
Jul 26, 2023
The product is easy to use and enables efficient communication, but permissions are a little bit over-complicated
Pros and Cons
  • "The posting features are valuable."
  • "The permissions are a little bit over-complicated."

What is our primary use case?

We use the product for communications within the company. It's like our internal LinkedIn.

How has it helped my organization?

The product helps us know what is going on in other departments.

What is most valuable?

The posting features are valuable. We do not use it for much else.

What needs improvement?

The solution should provide a Windows application. The permissions are a little bit over-complicated.

For how long have I used the solution?

My organization has been using the solution since last year.

What do I think about the stability of the solution?

I haven’t had any issues with the solution. It had gone down when Azure went down a month ago, but I didn’t notice.

What do I think about the scalability of the solution?

The solution integrates with Microsoft really well. It is easily scalable. The tool is being used company-wide. We have around 550 employees. A recent post was seen by 402 people.

Which solution did I use previously and why did I switch?

I used SharePoint before using Yammer.

How was the initial setup?

The initial setup is pretty straightforward. It involves creating companies and communities. We can give escalated permissions to different communities.

What about the implementation team?

It probably took a week to deploy the tool fully. The deployment was done in-house. A person in my department and I deployed the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is not bad. It was not a big add-on. Price was not a deciding factor in buying the solution.

What other advice do I have?

If someone wants an easy way to communicate changes, promotions, and news in general, it's a good product. You can post pictures of events people go to, a big job that got completed, anniversaries, and things like that. It doesn't really get easier. It works just like any other social media platform. Overall, I rate the product a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2236047 - PeerSpot reviewer
Consultant at a consultancy with 201-500 employees
Consultant
Jul 28, 2023
A scalable tool beneficial for making overall communication within an organization easy
Pros and Cons
  • "It was a stable solution...It was a highly scalable solution considering it was used in a very big company."
  • "I faced some issues with Yammer's mobile app when I shifted from Android to iPhone, and it got a little bit tricky to use it on an iPhone, which took away some of my time."

What is our primary use case?

I used Yammer for crowdsourcing and group discussions. If we want to volunteer ourselves to be a part of certain groups that the company wants to discuss with, for, let's say, some volunteering activities or to share some complaints.

How has it helped my organization?

The benefits I experienced using Yammer stemmed from the ease of communication since everyone in the company used to get notifications. The overall communication within the organization was easy with Yammer. The group creations and such related stuff were easy to maneuver and use.

What needs improvement?

There is not much to choose from when it comes to the verification part of Yammer, especially if the clear instruction documentation is clear. If the instruction document is unclear it could be an issue. Fortunately, the technical team in our company was very clear on the instructions on how to use the tool. Even if we had an issue, it was only once when it came to the authentication part, but Yammer was very prompt in resolving the issues related to authentication and the mobile app. There wasn't much of an issue for me with Yammer.

In Yammer, mobile app onboarding has certain shortcomings and can be improved. I faced some issues with Yammer's mobile app when I shifted from Android to iPhone, and it got a little bit tricky to use it on an iPhone, which took away some of my time. The aforementioned area can be improved. Though the resolution for the issue related to the tool took some time, it got resolved.

For how long have I used the solution?

I have experience with Yammer. I used Yammer six months ago.

What do I think about the stability of the solution?

It was a stable solution.

What do I think about the scalability of the solution?

It was a highly scalable solution considering it was used in a very big company.

More than 10,000 users were there for Yammer in my previous company.

Which solution did I use previously and why did I switch?

I previously worked with BambooHR. There was one more tool that I worked with, but I can't recall its name.

I prefer Yammer over BambooHR. Yammer has a much better interface than BambooHR, making it easy for me to do certain searches easily. With Yammer, it's much easier when it comes to doing a task, group creations, and group discussions.

How was the initial setup?

The company did the initial setup, so I didn't have an issue accessing the tool.

The solution is deployed on the cloud.

What other advice do I have?

There wasn't any maintenance required for Yammer from my end.

To those planning to use Yammer, I can say that it is fun to work with because it's easy to maneuver while being quite understandable for a layman who hasn't used any enterprise applications. It's quite easy to understand, considering that it provides indications to users on where to go and where to find something.

There are some features that I don't recall but feel could be improved.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2230392 - PeerSpot reviewer
Vice President - Strategy & Client Partnership- Data & Cloud Analytics at a computer software company with 51-200 employees
Real User
Jul 18, 2023
Mostly used to broadcast team ideas, updates, and achievements, but it has very limited features
Pros and Cons
  • "Yammer brings in the most relevant posts to the users."
  • "Yammer has very limited features."

What is our primary use case?

Yammer is mostly used to broadcast team ideas, updates, and achievements that can be shared amongst each other. We used the solution mainly for team updates and news. It is like an internal media where people can share their achievements.

What is most valuable?

Yammer keeps communication very clean, without any clutter. If you compare it with LinkedIn, LinkedIn shows you posts that are not relevant. Yammer brings in the most relevant posts to the users.

What needs improvement?

Yammer has very limited features.

For how long have I used the solution?

I have been using Yammer for four to five years.

What do I think about the stability of the solution?

Yammer is a stable solution.

What do I think about the scalability of the solution?

Yammer is a scalable product for a large organization.

What about the implementation team?

A large team is not required for Yammer's deployment. Two to three people should be sufficient for the solution's deployment.

What other advice do I have?

Since Yammer is internal to the organization, the posts are all relevant to the organization.

Yammer's maintenance depends on how large the content is. For a small organization, just one person should be sufficient for the solution's maintenance.

The solution is deployed on-cloud in our organization.

Yammer is not an essential tool unless the marketing division feels it's nice for the organization.

Overall, I rate Yammer a six or seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1153572 - PeerSpot reviewer
Director at a financial services firm with 51-200 employees
Real User
Oct 11, 2020
Easy to use and comes with a good interface, but controlling the communication could be an issue
Pros and Cons
  • "The user interface and the way we can share and search information are the most valuable, and it is very easy to use."
  • "The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective."
  • "There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow."

What is our primary use case?

We use it for communication and collaboration on specific topics.

How has it helped my organization?

Yammer is an enterprise social software. We have it in our company for five years, but it is not well socialized. A few people in our company use it. We are using Microsoft Teams more.
It is a product that is fading away for us. We may or may not use it in the future.

What is most valuable?

The user interface and the way we can share and search information are the most valuable. It is very easy to use. 

What needs improvement?

The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it.

There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective.

For how long have I used the solution?

I have been using Yammer for five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

We didn't have to contact them for support. We had a call with them from a security standpoint to see if they can improve the way to control communication with external companies.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365.

What other advice do I have?

I would recommend this solution if it fits the purpose. It is a great tool, but you need to look at whether it overlaps with other tools. 

I would rate Yammer a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer957099 - PeerSpot reviewer
DevOps Engineer at a tech services company
Real User
Top 10
Feb 15, 2020
Simple setup but it adds to the complexity of using existing tools
Pros and Cons
  • "The initial setup was simple and straightforward."
  • "The product seems to just add to the complexity of using existing tools."
  • "I would say the whole experience was negative, so that is why we stopped using it."

What is our primary use case?

I just wanted to try out the program to know what it was and how it works and if it could enhance our office communications.  

What needs improvement?

I do not see the point of the product, and I do not like it to be honest. For example, one thing which I do not like overall with Microsoft products is that they are constantly changing them. The issue with that is that most of the updates and features which they are pressing users to adopt are not good or just not wanted or needed by the customers using the products.  

As an example, we did an email migration. Some of our users had contacts that were linked with the Outlook linking feature. This is a newer feature in Outlook, and nobody wanted it in the first place. It just made things confusing by adding unwanted information automatically, and a new feature does not need to be confusing. It shoul be tested first, it should be optional, and the current software trend is to do public beta testing. One person in our company had something like 30 linked contacts — emails and full phone numbers which were not his actually his own contacts. In the migration, these contacts all showed up as his.  

Microsoft has too many updates and they are updates that are not wanted. I could understand if updates were discussed or features are wanted, but Microsoft just throws things out there. In this case, they actually rolled back the feature some time after releasiung it. That should not be necessary and it just makes for further confusion. I think I am actually saying nothing new here, but lately almost every update which is coming out has some bugs or stops something else from working. Sometimes it is a driver problem, sometimes it is something else. But the frequency of the rollouts just increases the frequency of the bugs. It is not the best plan for software management.  

I would say the whole experience was negative, so that is why we stopped using it.  

For how long have I used the solution?

We used the product recently for a short period of time less than a year ago.  

What do I think about the stability of the solution?

We did not use it long enough to really do testing and evaluation of the stability.  

What do I think about the scalability of the solution?

It is enterprise software and was meant to be scalable. We never got to the point of rolling it out for the company.  

How are customer service and technical support?

I have contacted technical support and it was okay but not very helpful. Many times the support people can not actually do anything. If I call about a problem with a feature or a bug, they can not fix it over the phone. So yeah, maybe they are trying their best and they are polite, but if you call about an actual problem rather than how to use a feature, they can not really be of much help. The support guys were great, but the issue is that they are not magicians.  

How was the initial setup?

The initial setup was straight-forward. We were able to set it up on and we did it by ourselves.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Microsoft Yammer as a four-out-of-ten. It was probably not useless, but it was of no help for our company and our situation.   

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Program Manager Change & Communication at a insurance company with 501-1,000 employees
Real User
Oct 24, 2019
Stable and scalable, but doesn't integrate well with SharePoint
Pros and Cons
  • "It's really easy to use the solution."
  • "The most valuable aspect of the solution is that anyone can post anything, it's free and people can do it on their own without having to translate to publish, and it's really easy to use."
  • "We tried to integrate into SharePoint, but it was not really efficient."

What is our primary use case?

We primarily use the solution for the social sharing of announcements, pictures, and articles related to our sector, among other things.

What is most valuable?

The most valuable aspect of the solution is that anyone can post anything. It's free and people can do it on their own. They don't have to translate to publish. 

It's really easy to use the solution.

What needs improvement?

Because we are in Belgium, we have two languages and the program is only in one language. It could have been interesting to have it in both French and in Dutch. 

We tried to integrate into SharePoint, but it was not really efficient.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, We had no problem scaling it. We have about 300 users right now.

How are customer service and technical support?

Technical support is okay. I don't think we've had to contact them a lot.

How was the initial setup?

As I recall, the initial setup was easy. It's very straightforward. We have two people handling maintenance currently.

What other advice do I have?

We use the cloud deployment model.

I've heard people say that we have lots of tools for doing things that are quite similar to Yammer. People in our organization don't really understand if they have to go on SharePoint, the internet, or Yammer. My advice to others would be to inform people how to use the tools and the purpose of these tools and give their team training. 

I'd rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1208139 - PeerSpot reviewer
Senior Manager at a non-tech company with 5,001-10,000 employees
Real User
Oct 22, 2019
A solution that isn't flexible, doesn't offer integrations and isn't useful for certain businesses
Pros and Cons
  • "The design of the solution is its most valuable feature."
  • "Yammer should be able to integrate with Microsoft products, such as Outlook."
  • "I've found Team or Skype for Business are more useful than Yammer."

What is our primary use case?

I primarily use the solution for business related chatting. We use it mainly to publish and to have social communications on the business side. On a business level, it's used for the internal team to publish their opinions or their ideas, and share them to the group.

How has it helped my organization?


What is most valuable?

The design of the solution is its most valuable feature.

What needs improvement?

Yammer shall not stay an independent non integrated service and shall not duplicate what team and outlook services do - it can be the heart of outlook conversations / publishing

For how long have I used the solution?

I've been using the solution for a couple of years.

What do I think about the stability of the solution?

The solution is stable.

What other advice do I have?

I've found Team or Skype for Business are more useful than Yammer.

I'd rate the solution three out of ten.

I did not find Yammer too useful for my type of business. You cannot sell a Ferrari to someone who does not drive very fast, for example, as they would give Ferrari a low rating because they aren't using as it's meant to be used. For my type of business, I need something to be more flexible on integration. I'm not on the marketing side and do not need to publish something on Yammer for everyone to see, or for everyone to share their opinion on. 

If Yammer were to have more integration, the product might be more useful for me. I'd probably rate it at a nine or ten in that case. However, for me, in terms of helping my type of business, it's not ideal and I'm rating it rather low.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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