Bitrix24 vs Yammer comparison

Bitrix24 and Microsoft are both solutions in the Enterprise Social Software category. Bitrix24 is ranked #19, while Microsoft is ranked #5 with an average rating of 7.5. Bitrix24 holds a 2.1% mindshare in ESS, compared to Microsoft’s 5.2% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 77% of Microsoft users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

3,972 Views
477 Comparison Views

90% willing to recommend

Yammer

Read 64 Yammer reviews

2,696 Views
2,346 Comparison Views

77% willing to recommend

Bitrix24

Yammer

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

Yammer and Bitrix24 are competing in the collaboration platform category. Yammer seems to have the upper hand in ease of use and integration with Microsoft 365, whereas Bitrix24 offers a comprehensive feature set that potentially provides greater long-term value.

Features: Yammer offers seamless integration with Microsoft 365, excellent for corporate social networking. Its dashboard design supports multiple applications, and it includes a mobile iOS app for on-the-go access. Bitrix24 provides a wide array of tools including CRM, project management, and communication applications in one platform, making it ideal for businesses needing extensive management solutions.

Room for Improvement: Yammer can expand its global adoption and enhance its social media features which some users find dormant. It could also develop its user interface further. Bitrix24's marketing strategies lag, affecting brand awareness. Its initial setup process may be complex, and improvements in customer support response times would enhance user experience.

Ease of Deployment and Customer Service: Yammer integrates smoothly with Microsoft products, allowing easy deployment and offering robust support. Bitrix24 provides both cloud and on-premise deployment options, but its setup can be cumbersome. Despite comprehensive customer service, Bitrix24 is noted for slower response times compared to Yammer.

Pricing and ROI: Yammer comes with Microsoft 365 subscriptions, offering low initial costs for existing users. Bitrix24 may require higher upfront investments but promises a better ROI thanks to its versatile feature set that's suitable for long-term use. The choice depends on whether the priority is enhanced communication or extensive business management tools.

To learn more, read our detailed Bitrix24 vs. Yammer Report (Updated: June 2026).

Buyer's Guide

Bitrix24 vs. Yammer

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitrix24

Ranking in Enterprise Social Software

19th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

CRM (34th), Project Management Software (27th)

Yammer

Ranking in Enterprise Social Software

5th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the Enterprise Social Software category, the mindshare of Bitrix24 is 2.1%, down from 2.4% compared to the previous year. The mindshare of Yammer is 5.2%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software Mindshare Distribution
Product	Mindshare (%)
Yammer	5.2%
Bitrix24	2.1%
Other	92.7%

Enterprise Social Software

Featured Reviews

Abasiakama Bassey

Founder at Elxae Hub

A project management tool that offers great scalability and stability

The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

Read full review

Deep Bhowmik

Senior Technical Product Manager at a manufacturing company with 10,001+ employees

Creates user groups and streamlines communication

I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Before using Bitrix, we were facing lots of problems; now we have a complete visualizer product for projects."

"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."

"Bitrix24's workflow is better than that of others. The user interface is also good."

"What I like about this solution is that it is easy to use and very stable."

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."

"We use many of this solution's features for communication and for process automation, and it offers more functionality than a regular CRM."

More Bitrix24 pros

"Integration into SharePoint is a valuable feature as it provides better exposure and access to users."

"Enables internal communication between different countries and locations."

"The most valuable feature of Yammer is its integration with all the services of Office 365."

"Communication. We are able to communicate and keep in touch with a global audience."

"I find it quite simple and intuitive. It's similar to using a more user-friendly interface for SharePoint. It integrates seamlessly with the browser, so you hardly notice you're using it."

"Increased collaboration between geographically distributed teams."

"The integration with Teams is the biggest value for us."

"I have found it to be a good tool for building communities and for improving communication."

More Yammer pros

Cons

"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."

"It would be great if colleagues could get alerts via email when they are assigned something."

"The web interface is good but the client interface is not very user-friendly and needs to improve."

"I would like to see improvements with Bitrix24's marketing automation."

"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."

"There is a need for better integration with ERP solutions."

"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."

"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."

More Bitrix24 cons

"There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow."

"If you are using other applications that are tough to integrate into the environment, that can cause limitations."

"Customer Service: Good through YCN, but sometimes I got frustrated by translation issue."

"Yammer's UX and UI are areas with certain shortcomings where improvements are required"

"The solution must be able to stream by itself, without integration, the same way that you are able to do it on Facebook Live, Instagram, etc. Streaming must be embedded into it."

"The biggest area for improvement would be in analytics."

"I would give the technical support a rating of 3/10."

"Yammer should be able to integrate with Microsoft products, such as Outlook."

More Yammer cons

Pricing and Cost Advice

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"Price-wise, it is a very cheap solution."

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"The product's pricing is okay for me. It is not expensive."

"The solution's pricing is quite average and not expensive."

"The pricing for this program is reasonable."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

More Bitrix24 pricing and cost advice

"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."

"Compared to other products like Amazon, Yammer's pricing is fine."

"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."

"I think that there is a need to make yearly payments towards the licensing costs of the solution."

"The pricing is not bad."

"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."

"Its cost is included in the license bundle for Microsoft."

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Top Industries

By visitors reading reviews

Construction Company

17%

Comms Service Provider

13%

Manufacturing Company

Computer Software Company

Construction Company

18%

Financial Services Firm

12%

Manufacturing Company

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	11
Large Enterprise	31

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What advice do you have for others considering Bitrix24?

I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.

See all answers

What needs improvement with Yammer?

See all answers

What is your primary use case for Yammer?

We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...

See all answers

What advice do you have for others considering Yammer?

I would recommend Yammer to others if someone wants to communicate with a big team and needs a good communication platform. I cannot think of any advice or recommendation to share with users who wo...

See all answers

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Product Reports

Buyer's Guide

Bitrix24

June 2026

Download Bitrix24 product report

Buyer's Guide

Yammer

May 2026

Download Yammer product report

Overview

Bitrix24 is a highly customizable platform offering tools for CRM, project management, and team collaboration. Its features are tailored for organizations seeking stable solutions with integration capabilities. Despite challenges, it remains a popular choice for managing enterprise-wide tasks.

Bitrix24 provides an array of functionalities designed to streamline business operations. It includes project management, CRM integration, and collaboration tools. Users appreciate its capabilities in data entry, automation, and pipeline views, along with third-party integrations. While it excels in team collaboration and office automation, there are some aspects like marketing automation and financial workflows that could be improved. Users find challenges with integration capabilities, especially with ERP systems, and experience performance issues and bugs in mobile systems. There is a need for better support services, and extracting data can be problematic.

What are the key features of Bitrix24?

Project Management: Offers tools for planning and tracking projects effectively.
CRM Integration: Helps manage client relationships and sales pipelines.
Collaboration Tools: Enhances communication and coordination among team members.
Workflow Automation: Streamlines tasks and simplifies business processes.
Third-party Integrations: Connects with Google, Microsoft, and other platforms.

What benefits or ROI should users look for in reviews?

Improved Team Efficiency: Enhances collaboration and streamlines workflows.
Enhanced Customer Management: Optimizes client interactions and relationships.
Comprehensive Business Functionality: Supports marketing, sales, and project management.
Scalable Solutions: Adapts to the growing needs of enterprises.

Bitrix24 finds its application in sectors like sales, marketing, and customer service. Organizations utilize it to manage deals, leads, and CRM activities, with added capabilities for project management and internal communication. It serves sectors needing finance management, client proposals, and enterprise-wide task tracking.

Bitrix24

Yammer enhances organizational communication and collaboration. It offers intuitive tools for group interaction, integration with Microsoft apps, and secure information sharing. It supports large-scale discussions and cross-functional collaboration without overwhelming email systems.

Yammer provides a robust platform for effective business communication, serving as a hub for social networking and company announcements. It integrates with Microsoft Office and Teams, facilitating seamless content posting and reducing email dependency. Its design encourages knowledge sharing and adaptable workflows. While Yammer is powerful, users have noted areas for improvement, such as integration with Microsoft Office 365 and search functionality. Enhancements in document collaboration, third-party support, and analytics could make it even more valuable, particularly for large multilingual teams. Improvements in editing, navigation, and user experience could enhance its utility further, along with better onboarding support.

What are Yammer's most valuable features?

Simple Group Creation: Allows quick setup of groups for projects and discussions.
Microsoft Integration: Seamless use with Microsoft Office and Teams enhances productivity.
Mobile Apps: Access Yammer on-the-go with robust mobile applications.
Tagging and Crowdsourcing: Facilitates easy content organization and community input.
Secure Sharing: Protects information while enabling open collaboration.

What benefits should users look for in reviews?

Enhanced Communication: Streamlines internal and external communication processes.
Improved Collaboration: Supports team interactions and project management.
Cross-Functional Reach: Breaks down silos, encouraging organizational connectivity.
Increased Engagement: Fosters active participation and feedback loops within the company.
Reduced Email Overload: Decreases dependency on email for announcements and discussions.

Yammer is widely adopted across various industries for its communication capabilities. Companies use it for creating channels and managing team interactions, making it ideal for sectors that rely on internal announcements and communication. Its integration with Microsoft tools makes it particularly appealing to those already using Microsoft subscriptions, offering a cohesive platform for corporate communication, knowledge sharing, and team engagement. As a digital workspace hub, it serves industries looking to enhance collaboration and streamline communication.

Microsoft

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.

Buyer's Guide

Bitrix24 vs. Yammer

June 2026

Free Report: Bitrix24 vs. Yammer

Find out what your peers are saying about Bitrix24 vs. Yammer and other solutions. Updated: June 2026.

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