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Symphony vs Yammer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symphony
Ranking in Enterprise Social Software
12th
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Yammer
Ranking in Enterprise Social Software
5th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Symphony is 3.0%, down from 6.6% compared to the previous year. The mindshare of Yammer is 5.4%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Yammer5.4%
Symphony3.0%
Other91.6%
Enterprise Social Software
 

Featured Reviews

Nenad Pejcic - PeerSpot reviewer
Senior Professional Services Engineer at Aspire Technology
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.
DB
Senior Technical Product Manager at a manufacturing company with 10,001+ employees
Creates user groups and streamlines communication
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The overall functions are good."
"The entire product is good."
"The entire product is good, and the number of available features justifies its cost."
"The solution is user-friendly, and it is very good security-wise."
"I found the RAM Commander module in Symphony to be the most valuable."
"People share their files and ideas and attend meetings in a collaborative manner."
"Communication. We are able to communicate and keep in touch with a global audience."
"I have found it to be a good tool for building communities and for improving communication."
"Groups is the most valuable feature in Yammer."
"Yammer is useful since it is a product you can easily integrate into our system since Microsoft supports it."
"The tool allows us to post and keep track of company buzz and events without relying on email."
"Its most valuable features are the storyline and communities."
"From the point of view of knowledge sharing, we created a group per project, and while we had SharePoint for storing documentation, we were able to link to these and give them content in Yammer."
 

Cons

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The solution is very expensive, and its pricing could be improved."
"The solution needs to improve CI."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"We had some scalability issues."
"Yammer can improve the effectiveness of its usage by addressing the metrics that measure user trust and perception."
"Customer Service: Good through YCN, but sometimes I got frustrated by translation issue."
"Users need to be in the Acting Directory to exploit the features."
"The interface is clunky and could be improved."
"If you are using other applications that are tough to integrate into the environment, that can cause limitations."
"Yammer has very limited features."
"There needs to be an "Edit" functionality for posts and replies because grammar and spelling mistakes do happen."
 

Pricing and Cost Advice

"It's a costly product, but the number of available features justifies it."
"Symphony is expensive."
"It is fairly an expensive product, but works for us."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"Compared to other products like Amazon, Yammer's pricing is fine."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
"The pricing is not bad."
"Its cost is included in the license bundle for Microsoft."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
39%
Comms Service Provider
6%
Outsourcing Company
6%
Media Company
6%
Outsourcing Company
15%
Construction Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise31
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Yammer?
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a s...
What is your primary use case for Yammer?
We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...
What advice do you have for others considering Yammer?
I would recommend Yammer to others if someone wants to communicate with a big team and needs a good communication platform. I cannot think of any advice or recommendation to share with users who wo...
 

Comparisons

 

Overview

 

Sample Customers

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about Symphony vs. Yammer and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.