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Symphony vs Yammer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symphony
Ranking in Enterprise Social Software
9th
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Yammer
Ranking in Enterprise Social Software
5th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Enterprise Social Software category, the mindshare of Symphony is 3.6%, down from 8.2% compared to the previous year. The mindshare of Yammer is 5.2%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Yammer5.2%
Symphony3.6%
Other91.2%
Enterprise Social Software
 

Featured Reviews

Nenad Pejcic - PeerSpot reviewer
Senior Professional Services Engineer at Aspire Technology
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.
DB
Senior Technical Product Manager at a manufacturing company with 10,001+ employees
Creates user groups and streamlines communication
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The entire product is good."
"The solution is user-friendly, and it is very good security-wise."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"I found the RAM Commander module in Symphony to be the most valuable."
"The overall functions are good."
"The entire product is good, and the number of available features justifies its cost."
"Yammer has allowed the entire company to be able to communicate with each other when the company has internal employees from all over the world."
"The posting features are valuable."
"The most valuable aspect of the solution is that anyone can post anything, it's free and people can do it on their own without having to translate to publish, and it's really easy to use."
"In its simplicity, it has given our people across our organization and around the world a voice Helped people to network, ask questions, and get answers Helped people to share activity and best practices Segments liked-minded people together Creates engagement Allows people to give feedback and improve our culture"
"I have found it to be a good tool for building communities and for improving communication."
"Yammer provides a simple to use, intuitive platform for enterprise collaboration within the social networking information model."
"Productivity can be increased as colleagues from across the world share their knowledge and experiences, reducing the need to create deliverables that may have been previously created."
"It has improved information sharing across the company which allows for problems to be solved much faster."
 

Cons

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The solution needs to improve CI."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"The solution is very expensive, and its pricing could be improved."
"Microsoft should work on templating and provide some built-in templates so that the changes can automatically roll out to all the configured communities."
"It just needs a more defined roadmap."
"There is room for improvement in the customization and administration aspects of the product."
"The product seems to just add to the complexity of using existing tools."
"Cannot import or invite bulk users from an Active Directory security group."
"Customer Service: Good through YCN, but sometimes I got frustrated by translation issue."
"I would say the whole experience was negative, so that is why we stopped using it."
"There needs to be an "Edit" functionality for posts and replies because grammar and spelling mistakes do happen."
 

Pricing and Cost Advice

"Symphony is expensive."
"It is fairly an expensive product, but works for us."
"It's a costly product, but the number of available features justifies it."
"Its cost is included in the license bundle for Microsoft."
"Compared to other products like Amazon, Yammer's pricing is fine."
"The pricing is not bad."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
50%
Media Company
5%
Retailer
5%
Comms Service Provider
5%
Construction Company
16%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise31
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Yammer?
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a s...
What is your primary use case for Yammer?
We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...
What advice do you have for others considering Yammer?
I would recommend Yammer to others if someone wants to communicate with a big team and needs a good communication platform. I cannot think of any advice or recommendation to share with users who wo...
 

Comparisons

 

Overview

 

Sample Customers

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about Symphony vs. Yammer and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.