Symphony vs Yammer comparison

Symphony and Microsoft are both solutions in the Enterprise Social Software category. Symphony is ranked #8, while Microsoft is ranked #4 with an average rating of 7.6. Symphony holds a 4.7% mindshare in ESS, compared to Microsoft’s 5.2% mindshare. Additionally, 83% of Symphony users are willing to recommend the solution, compared to 77% of Microsoft users who would recommend it.

Symphony

Read 5 Symphony reviews

933 Views
662 Comparison Views

83% willing to recommend

Yammer

Read 64 Yammer reviews

1,560 Views
1,404 Comparison Views

77% willing to recommend

Symphony

Yammer

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

Yammer and Symphony compete in the business communication platform market. Symphony seems to have the upper hand with advanced security and integration, while Yammer appeals to users prioritizing ease of use.

Features: Yammer provides superior social networking capabilities, promoting employee engagement and collaboration. Its integration with Microsoft Office 365 enhances communication efficiency. Symphony offers secure messaging and extensive third-party application integration, making it ideal for industries requiring stringent data protection, such as financial services. Its robust security features cater to firms needing compliance-driven solutions.

Room for Improvement: Yammer could improve by enhancing its security features and expanding its third-party integrations. It also lacks advanced compliance features needed by highly regulated industries. For Symphony, the user interface could be more intuitive to appeal to a broader audience. It may also benefit from simplifying its deployment process and introducing features that enhance user engagement.

Ease of Deployment and Customer Service: Yammer's cloud-based model makes deployment straightforward and user-friendly, especially for organizations with limited IT support. It integrates seamlessly with Microsoft Office 365, offering intuitive setup and extensive support resources. Symphony focuses on enterprises with customizable deployment options, providing high-touch customer service suited for technical and compliance-reliant industries.

Pricing and ROI: Yammer generally offers lower initial costs due to its integration within Microsoft subscriptions, making it attractive for smaller organizations or those within Microsoft's ecosystem. Symphony requires higher investment but delivers substantial ROI through its targeted security and integration efficiencies. It is cost-effective for enterprises needing advanced features and compliance-driven operations.

To learn more, read our detailed Symphony vs. Yammer Report (Updated: March 2026).

Buyer's Guide

Symphony vs. Yammer

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Symphony

Ranking in Enterprise Social Software

8th

Average Rating

7.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Yammer

Ranking in Enterprise Social Software

4th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Enterprise Social Software category, the mindshare of Symphony is 4.7%, down from 7.3% compared to the previous year. The mindshare of Yammer is 5.2%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software Mindshare Distribution
Product	Mindshare (%)
Yammer	5.2%
Symphony	4.7%
Other	90.1%

Enterprise Social Software

Featured Reviews

Nenad Pejcic

Senior Professional Services Engineer at Aspire Technology

Makes tasks like network planning and performance monitoring much easier

I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

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Deep Bhowmik

Senior Technical Product Manager at a manufacturing company with 10,001+ employees

Creates user groups and streamlines communication

I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The overall functions are good."

"The entire product is good."

"The entire product is good, and the number of available features justifies its cost."

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."

"I found the RAM Commander module in Symphony to be the most valuable."

"The solution is user-friendly, and it is very good security-wise."

"Yammer's group page functionality is useful for large groups to collaborate instantaneously."

"Productivity can be increased as colleagues from across the world share their knowledge and experiences, reducing the need to create deliverables that may have been previously created."

"In its simplicity, it has given our people across our organization and around the world a voice Helped people to network, ask questions, and get answers Helped people to share activity and best practices Segments liked-minded people together Creates engagement Allows people to give feedback and improve our culture"

"The most valuable feature of this solution is the communication events."

"From the point of view of knowledge sharing, we created a group per project, and while we had SharePoint for storing documentation, we were able to link to these and give them content in Yammer."

"The integration with Teams is the biggest value for us."

"Yammer is useful since it is a product you can easily integrate into our system since Microsoft supports it."

"The most valuable feature of this solution is the communication events."

More Yammer pros

Cons

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

"The solution needs to improve CI."

"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

"The solution is very expensive, and its pricing could be improved."

"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."

"There needs to be access to a channel, without the need to sign-in."

"I'll give it a six out of ten because I'm comparing it to what's out there."

"I would say the whole experience was negative, so that is why we stopped using it."

"Integration with other Office 365 products is still weak, because Yammer initially wasn't a Microsoft product."

"The only con was that it did not share the same transition speed between apps as SAP StreamWork, another platform that I reviewed in the CODIE Awards collaborative category."

"Users need to be in the Acting Directory to exploit the features."

"Yammer can improve the effectiveness of its usage by addressing the metrics that measure user trust and perception."

"It just needs a more defined roadmap."

More Yammer cons

Pricing and Cost Advice

"Symphony is expensive."

"It is fairly an expensive product, but works for us."

"It's a costly product, but the number of available features justifies it."

"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."

"Its cost is included in the license bundle for Microsoft."

"Compared to other products like Amazon, Yammer's pricing is fine."

"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."

"I think that there is a need to make yearly payments towards the licensing costs of the solution."

"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."

"The pricing is not bad."

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Top Industries

By visitors reading reviews

Financial Services Firm

53%

Media Company

University

Outsourcing Company

Manufacturing Company

13%

Marketing Services Firm

11%

Construction Company

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	11
Large Enterprise	31

Questions from the Community

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What do you like most about Yammer?

We can send out notifications and ask questions using Yammer.

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What needs improvement with Yammer?

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What is your primary use case for Yammer?

We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...

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Comparisons

Office 365 vs Symphony

Compared 36% of the time

Microsoft Teams vs Symphony

Compared 21% of the time

Slack Business - Enterprise vs Symphony

Compared 18% of the time

SharePoint vs Symphony

Compared 6% of the time

Atlassian Confluence vs Symphony

Compared 3% of the time

More Symphony Competitors

Chatter vs Yammer

Compared 13% of the time

SAP Jam vs Yammer

Compared 12% of the time

Workplace by Facebook vs Yammer

Compared 9% of the time

Slack Business - Enterprise vs Yammer

Compared 9% of the time

TIBCO tibbr vs Yammer

Compared 3% of the time

More Yammer Competitors

Product Reports

Buyer's Guide

Enterprise Social Software

March 2026

Download Symphony product report

Buyer's Guide

Yammer

March 2026

Download Yammer product report

Overview

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Symphony

Yammer is an enterprise social network that allows employees,managers, executives, teams and different office branches to engage,collaborate and innovate over one interactive virtual network.

Yammer creates a social workplace that drives innovationthrough the sharing of ideas and business intelligence, boosts productivity inteams and projects, and encourages communication and connectivity betweenemployees, no matter where they are located.

Microsoft

Sample Customers

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase

Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.

Buyer's Guide

Symphony vs. Yammer

March 2026

Free Report: Symphony vs. Yammer

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