Yammer Reviews

The integration with Teams is the biggest value for us. In fact, it has only become more valuable now that it has integration with Teams. Teams allows you to stream, so that's good.

The solution must be able to stream by itself, without integration, the same way that you are able to do it on Facebook Live, Instagram, etc. Streaming must be embedded into it.

The ability to just be live, I think is very important. You don't want to leave the app to go live. You want to be able to just go live within the app. So I think that their internet streaming ability would be a very good feature to add.

I'll give it a six out of ten because I'm comparing it to what's out there. It's not the best solution out there. It doesn't compare well to the new tools that are in the market. It's not the best, but it's getting there.

We are system integrators, and we use this solution in our group for social networking.

The most valuable feature of this solution is the communication events. We can set up meetings and events. 

I would like to see secure communication channels for our group.

This solution needs to be integrated with the Microsoft Cloud.

This solution would be improved if it was well integrated with other communication applications.

We have a lot of applications for communication, including WhatsApp, Facebook, and Instagram. In the future, I think that we need to have only one application for communication.

I would rate this solution a seven out of ten.

Primary use is for workgroups. We already have some in place. Yammer is quite good.

Users can access their own workgroups and it improves the communication among people, particularly people who have the same task to perform in different locations, in different countries.

The integration with Microsoft Office and the fact that it is in the cloud. Also, it's quite easy to use.

I would like to see a fancier user interface. That is one of the weak points of Yammer.

I haven't had any complaints from users about the availability of the system.

Scalability is good. The only point of concern we have is that you need to be registered in Active Directory, and that can limit usage. But apart from that, I think that we can grow with no particular issues.

As far as I know, we have not had any requests for support. We are able to manage it internally. I don't have any open requests for external support. However, I'm not the person who manages it.

We didn't use any workgroup tool before Yammer. We adopted Yammer because it was included in the Office 365 toolset.

Our most important criteria when selecting a vendor, apart from the product being easy to use, accessible, cloud-based, include security - that is another big and important criterion for us - and, finally, the ability to reach people who are not in our Active Directory domain.

The initial setup was not that easy because of managing the tenant in Office 365. The migration to that tenant for countries that are not in the same domain was not easy, the domain synchronization. Managing the forest of different domains was not as simple as expected.

Specifically, my search was related to a tool for employees to communicate to all employees; not really for work-grouping, but more related to one-way communication, top-down, from the HR people to the employees. The point is how to reach people which are not IT or IS users. Not all our employees are IT users and we need to communicate with them through their own devices, typically their smartphones.

Yammer and Facebook were the only choices on our shortlist.

Look closely at the Office 365 context you are in, and be sure that the accessibility or the availability of the system will be spread as much as possible throughout the organization.

I would rate Yammer at eight out of 10 because it's good, it works, it's reasonably easy to use. But, again, the weak point would be that the user interface is not as fancy as people are used to having, like when using social networks. It is less social network-oriented than Facebook, for instance, in terms of ease of use and user interface. And again, there is the point that users need to be in the Acting Directory to exploit the features.

Ease of use and the ability to join networks outside of the organization. These are valuable to drive adoption and to collaborate, be informed of events, and developments in related organizations.

We have set Yammer up inside IFrames that appear on our intranet home page, most content pages, and in all-team sites. This has enabled us to cater to large and very small audiences where they interact and not require a separate application or login.

The ability to edit replies to previous posts or answers would be useful. Navigation to different Yammer Groups could be improved. Navigation to external groups could be better integrated to reduce clicks. This is a minor annoyance only.

We have been using this for four years.

There were no issues with stability.

There were no issues with scalability.

No external support has been needed from the vendor. Online help and community support has been enough.

Apart from chat programs and discussion lists (e.g., SharePoint, MS Lync, and IBM Sametime), there hasn't been a similar product I've used at work previously.

The installation was very simple. Just follow the prompts and the setup help.

I haven't been involved with licensing issues.

This was installed when I joined this company.

Undertake a small trial before rolling it out to an enterprise. This will help build interest. Don't attempt to control what gets posted, apart from the usual ethical/legal guidelines and rules.

Messaging and groups are the most valuable features.

It is easy to join groups of interest and keep up-to-date with the relevant topics.

You can only search by words or person, you cannot filter by person plus terms, date, etc. If you are looking for a message that was posted by a certain person two months ago, you will have to scroll back through all of their posts to find it. Thus, the "search" feature needs to improve.

I have used this solution for three years.

There were no stability issues.

The technical support seemed okay. I was not really involved, but from my perspective as a user, it seemed like any technical support which was required was available. The Yammer portal/service had very few outages.

Previously, we were using the company's intranet and emails. Switched to this solution in the hope of better visibility and employee involvement.

It is okay as a company initiative, but it can be bypassed as some teams move to other options like Slack.

• Ease of creating groups
• Simple but good user experience on mobile
• Ability to adaptively stream videos inline in the wall
• Ability to track foul words

• Increased collaboration between geographically distributed teams.
• Good way to share files and videos on topics of common interest.

Cannot import/invite bulk users from an active directory security group.

Two years.

No issues.

No issues.

Not interfaced with the support team.

Used Jive, but switched as Yammer became bundled with Office 365 at no additional cost.

Not involved in admin activities/setup, hence I cannot comment.

Cannot comment, as I do not have this info.

Jive and SharePoint.

Create a good governance mechanism and be weary of group/community explosion in the initial fad days. Need to ensure duplicate groups are not created.

My organization makes more use of Office 365 Groups rather than Yammer.

Yammer is a good collaboration tool for the entire organization. You can create groups that are public or private for specific users.

There is a need for full integration with the other features of Office 365.

Office 365 uses Outlook for the messaging box but Yammer has it own messaging box. Searching in Yammer is restricted to its own messaging box. The Outlook box can still be accessed offline.

I would like to see Microsoft's Lync integrated with Yammer for video conferencing.

I have used this solution for three years.

There were no stability issues.

There were no scalability issues.

Office 365 Groups is well-integrated with the other features of Office 365, especially SharePoint.

The setup was straightforward.

I would recommend Yammer to new users.

Streamlining departmental workflow with built in QC. Here are only a few use cases:

for Human Resources:

Company wide announcements

Company FAQ / Policy and Procedures

Company Polling

Forms Repository

New Hire Orientation – Group Communication/Documentation

Training Videos

for IT departments:

Very useful client side, remote site, managing projects/rollouts or in the server room.

Yammer can be accessed from hand held devices as a traveling KB for staff.

Help Desk personnel and Engineers can access software in remote locations.

Personnel can update projects directly from their mobile devices providing real time status updates.

Tenant disk space is not effected - archiving files

Software Deployment / File storage

Help Desk FAQs – Rapid Response

Real time project tracking,

Managers can look into conversations and see employees pain points.

Built in Quality control and some Lean Enterprise tact

Users can self organize and collaborate quickly

Document control - Used as a doc repository..

I can go on and on with valuable uses.

going on 2 years

No

No

No

6

6

No

Straightforward. But to understand all options in the portal a little bit of reading is required..

I Implemented for numerous orgs.

Ongoing.

Here are just a few benefits of Yammer

Closes Gap between Management and Customer facing employees

Lean process improvements and quality control are built into Yammer

Instant process improvements

Built in quality controls

Removes redundancy in daily workflows

Continuous improvement is built in

Every user streamlines daily workflows with specific people/orgs they interact with. Users adapt and change dynamically as initiatives and daily work flows change.

The ability to easily communicate and engage with the entire organization is my favorite feature, as it allows everyone within the organization to have a voice.

It is especially valuable for multi-site and multi-region organizations. It allows for input, feedback, and discourse regardless of where the users are.

There is room for improvement in the customization and administration aspects of the product. Being able to edit posts with a revision history is a long sought-after feature.

I have used this solution for five years.

I have never experienced any major stability issues.

As the product is a hosted solution, the scalability from an infrastructure perspective in non-existent. However, there can be some hiccups in scaling the usage to different sites or regions, i.e., if they do not know how to best use and harness the power of Yammer.

The technical support is outstanding, and the Yammer team is open and responsive on issues, feedback, and suggestions.

Prior to Yammer, the go-to collaboration for the enterprise was generally SharePoint team sites.

The product is bundled with all the Office 365 levels, and is an invaluable part of the package.

We looked at other solutions including HipChat, Campfire and Teambox.

If you're a business that has Office 365, then utilizing Yammer should be a no-brainer. I'd recommend allowing users to create groups as they see fit, but it may be worth setting up the naming and branding standards when doing so. This ensures, that regardless of where the users go on Yammer, they'll have similar experiences across all the groups.

Collaboration and the integration with O365. There are so many features, everything you could ever want, which is great for team collaboration.

It breaks down the silos of communication in organizations.

It just needs a more defined roadmap. Yammer is part of O365 and the whole platform is ever evolving, and new features show up sometimes unannounced, and you don't find out until one of your end users mentions it.

We have been using the solution for over five years.

We did not have any issues with stability.

We definitely did not have any issues with scalability.

We didn't use any other solutions previously, other than Facebook or Twitter.

The setup is extremely easy.

Pricing is part of the O365 subscription.

We did not evaluate other solutions.

You need an upper-level management buy-in and a good communication plan for end users to make this successful.