Zoho Mail is an email service provider, and we use it in the IT industry.
Delivery Manager - Digital Transformations at a tech services company with 11-50 employees
A cost-effective email service provider
Pros and Cons
- "Zoho Mail is a cost-effective solution."
- "Zoho Mail is not as good as G Suite, which has integrated calendars."
What is our primary use case?
What is most valuable?
Zoho Mail is a cost-effective solution.
What needs improvement?
Zoho Mail is not as good as G Suite, which has integrated calendars.
What do I think about the stability of the solution?
Zoho Mail is a stable solution.
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Zoho Mail
January 2026
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What do I think about the scalability of the solution?
Zoho Mail is a scalable solution. Around 30 to 35 users use the solution in our organization.
How was the initial setup?
The solution's initial setup is straightforward. I did the solution's implementation, and it was not very complicated.
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a nine out of ten.
What was our ROI?
Zoho Mail is a cost-effective solution that saves 50% to 70% of our company's costs.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is very reasonable.
What other advice do I have?
Initially, we were using Zoho Mail's free version, which had 25 slots. As the number of people increased, we needed a better package with more emails. I would recommend the solution to other users. Zoho Mail is cost-effective when compared to other products like G Suite. The tool serves its purpose of emailing.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Zoho Mail Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
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sharing their opinions.
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