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Zscaler Digital Experience (ZDX) pros and cons

Vendor: Zscaler
3.8 out of 5
 

Zscaler Digital Experience (ZDX) Pros review quotes

VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Mar 12, 2026
Zscaler Digital Experience (ZDX) has positively impacted my organization by being beneficial for me as a troubleshooter and administrator, as I can identify all types of network performance-related issues, leading to faster resolutions of user complaints, improved collaboration between network, desktop, and security teams, and more productivity in identifying issues before they affect users.
reviewer2675862 - PeerSpot reviewer
solution engineer at a comms service provider with 10,001+ employees
Dec 16, 2025
Regarding the benefits of Zscaler Digital Experience (ZDX)'s traffic analysis for my IT operations, I believe it greatly supports our needs.
 

Zscaler Digital Experience (ZDX) Cons review quotes

VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Mar 12, 2026
Support responses are excellent, but for more complex cases, it sometimes takes longer.
reviewer2675862 - PeerSpot reviewer
solution engineer at a comms service provider with 10,001+ employees
Dec 16, 2025
I have noticed drawbacks within Zscaler Digital Experience (ZDX), as the sales team is too arrogant and too aggressive, playing politics, but the product itself is very good.