Zscaler Zero Trust Exchange Platform Reviews

When I am outside of the company, I use Zscaler Private Access. I use Zscaler Private Access in the home, hotel, or wherever for remote working. It is a VPN.

We have a minimum of three to five thousand users minimum supported with Zscaler Private Access. It could be much more. They use it in the same way that I am using it. 

We have more solutions for connection with third party suppliers where we include contacts.

The only advantage I see is no more connection is required by the users. It is attached to the single-side logon with our key directory. That is the most valuable feature. 

With AT&T, we had another way to connect with the user. We had no single-side logon solution. Zscaler Private Access is a single-side logon solution.

We don't need to connect anymore. It is automatically connected when you log on in Windows. That is the only advantage I see because it is a bit slower.

We are supporting our supply-chain in India. Our connections through Zscaler have degraded drastically. Improvements are required in speed and bandwidth. 

The biggest disadvantage is there are no SCMP network layers available. The older network connection checks cannot be done because it's not included in the solution. 

We are programming our old solutions and they have not included support for legacy Windows. This is a huge disadvantage for me.

SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required. Very simple. 

If I need to monitor a third party supplier, if I have no SCMP, I cannot do the monitoring.

Some data may be cached if it is not available. This another important issue we have which needs to be improved, i.e. when the availability is not given the cache should not be used. 

At least we need Zscaler Private Access to make sure that the cache represents what is available to the users.

I am not involved in technical support for Zscaler Private Access. I create a ticket in our technical system and wait for an answer. I am still a project leader for this.

Everything is predefined so there is no mistake possible. Zscaler Private Access is attached to the active directory user. It is very easy. It is good.

We deployed with a system and it went very quick. It's a cloud solution. There is no private software to set up. Zscaler Private Access is quite easy and convenient in this way.

The installation was done at the global level. We did not use a reseller. Our company has since been merged with another corporation. We have now ninety thousand employees.

I was not involved in the choice of the solution. This was decided by our global network people.

On a scale from one to ten, I would rate Zscaler Private Access at only a three or four. 

The biggest disadvantage is the lack of SCMP network systems.  Also, the quality of the bandwidth is limited. We use normal internet access, not a fiber-optic line. 

The difference is huge, like flying in first-class vs. economy class. We stay in the economy class. The commercial company is saving money, but the end-user has lost the experience.

It serves various purposes. Overall, it's pretty good. Not bad at all.

It has been helpful in maintaining our infrastructure. The granular level control it offers allows us to set application policies per application for each user.

The most valuable feature is policy creation and creating cloud instances.

Zscaler CASB need to improve the functioning of the application, especially the sanctioning of the application.

Another area of improvement is the granular level control of how you can assign policies based on user access. Currently, their granularity is not that good. They either give you access to CloudApp or not. User management can be improved.

I have been using this solution for a year. I use the latest version.

I would rate the stability a nine out of ten. 

It is a scalable solution. 

Neutral

The initial setup was very straightforward.

We have seen an ROI.

I would advise other users to focus on properly managing the cloud instances and avoid overcomplicating cloud application policies unless it's absolutely necessary.

Overall, I would rate the solution a seven out of ten. 

We are using it for monitoring the global areas, which Zscaler considers for people who are roaming around the system to have a secure connection to internal applications.

It has made things easier and more secure while connecting to the client's private applications.

The most valuable feature is the manageability of the micro tunnels.

There is improvement in enhancing proper manageability, policies, and logs. So, log management could be improved.

Moreover, I'd just like to see an improvement in stability.

I have been using this solution for six months. We use the latest version 6.1. 

I would rate the stability a seven out of ten. 

Scalability is good. 

The setup is straightforward, but it's a little more technical. Nevertheless, it's pretty straightforward.

We have it deployed on both cloud and on-premises.

We have definitely seen an ROI. 

Overall, I'll rate it at nine out of ten.