Adobe Sign Reviews

Name: Adobe Sign
Brand: Adobe
Rating: 4.7 (9 reviews)

Vendor: Adobe

4.7 out of 5

9 reviews
100% willing to recommend

What is Adobe Sign?

Adobe Sign is a reliable and user-friendly digital signature solution that offers a range of customization options and robust security features and allows users to sign, send, and manage documents online. It's a cloud-based service that streamlines the signature process and reduces the need for physical paperwork.

Get the eSignature (Electronic Signature) Buyer's Guide and find out what your peers are saying about Adobe Sign, ShareFile, DocuSign and more!

Adobe Sign is the #3 ranked solution in top Electronic Approval Software. PeerSpot users give Adobe Sign an average rating of 9.4 out of 10. Adobe Sign is most commonly compared to ShareFile: Adobe Sign vs ShareFile. Adobe Sign is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

eSignature (Electronic Signature)

June 2025

Get the category report

Helped 860,632 peers since 2012

Featured Adobe Sign reviews

Gerges Ghaly

Information Technology System Administrator at Arabi Company W.L.L. Kuwait

There were some issues I was facing where some users didn't get applied for a policy and the updates didn't send out. For example, If I changed the job title, it's not automatically updated and I have to make sure that the information is corrected. So sometimes it happens that when I log in, the script is wrong, so I have to remove the signature and make it update again. I think that the performance could be better and so could the auto-updates when filling in new columns and information.

Read full review

Bishen Gosai

Acrobat Sign Specialist at Learning Curve

I would highly recommend this solution to others. Acrobat Sign stands out among its competitors, especially with its unique features and the backing of Adobe as a company, particularly in PDF technology. Adobe is a well-known and trustworthy brand, and investing in their solution assures you that it will not become obsolete in the near future, but rather remain relevant for a long time to come. Considering the solution's features, benefits, and value it offers, many people tend to overlook the potential savings of using Acrobat Sign, such as saving two to three dollars per transaction. With Adobe Sign, a single document can be sent for approval or signing to up to twenty-four individuals, eliminating the need to physically create and collect signatures, which can be time-consuming and energy-intensive. Using an online platform like Acrobat Sign is much more efficient and can provide a significant return on investment. I rate Acrobat Sign a ten out of ten.

Read full review

Gerardo Blackaller

Presales Manager at a computer software company with 51-200 employees

Having the courage to use Adobe Sign is crucial because it offers a wide range of benefits that may not be apparent at first glance. Once you start using it, you will appreciate its value. Therefore, it is worth taking a shot and exploring its full potential. Sometimes people tend to stick to traditional methods, such as pen and paper or other solutions for signing documents without realizing the benefits of switching to Adobe Sign. One of the impressive features is the flexibility to configure it to suit our business processes rather than forcing us to adapt to the solution. This adaptability is something that makes Adobe Sign stand out as a neat and awesome solution. I rate Adobe Sign a ten out of ten.

Read full review

Adobe Sign mindshare

As of July 2025, the mindshare of Adobe Sign in the eSignature (Electronic Signature) category stands at 11.3%, up from 10.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

eSignature (Electronic Signature)

Key learnings from peers

Last updated Jun 30, 2025

Valuable Features

The most valuable aspect of Adobe Sign, according to Peerspot's users, is a combination of features, including a failover system for continuity in the event of downtime. The most valuable feature is its ease of use, particularly for electronic signatures and document signing. The interface is user-friendly, and the setup process is simple. Other valuable features include reliability and stability.

"The ability to sign digitally is very convenient."
"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."
"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."

Room for Improvement

Some Peerspot's users suggest that Adobe Sign could improve by allowing multiple email addresses for an account, simplifying the user interface, adding options to protect documents from modification, improving performance and auto-updates, and making installation more user-friendly. Others suggest that the product is already effective and does not need any extra features. Some users also mention that the price and support could be improved. Overall, Adobe Sign has a continuous improvement process in place and keeps users informed of updates.

"It works. I have no notes for improvement."
"The support could improve in Adobe Sign."
"The price of the solution could improve for certain plans."

Pricing

Adobe Sign offers a variety of pricing plans to fit different business needs. Based on user reviews, the plans are generally considered affordable and offer good value for money.

The “Individual plan” is ideal for individuals and small businesses that need to send and sign documents occasionally. It has 2 options:

1. “Acrobat Standard” which costs $12.99 per month (requires annual commitment).

2. “Acrobat Pro” which costs 19.99$ per month (also requires annual commitment).

The “Teams plan” is designed for teams and have a cost range between 14.99$ per month per license to 23.99$ per month per license:

1. “Acrobat Standard for teams”, which costs 14.99$ per month per license (requires annual commitment). It offers Tools to convert, edit, e-sign, and protect PDFs.

2. “Acrobat Pro for teams”, which costs 23.99$ per month per license (requires annual commitment). It offers PDF solution with full convert and edit capabilities, advanced protection, and powerful e-signature features.

3. It also has an “Acrobat Sign Solutions” with a free trial. It provides custom pricing based on specific business needs. It’s recommended for teams that want to scale their business with pre built integrations, APIs, and more.

"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."
"The free edition allows us to use the signature feature."
"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."

Popular Use Cases

Adobe Sign is utilized across various sectors including education, government, and corporate for tasks like student registrations, legal agreements, and digital signatures. Users apply it for signing PDF files, internal contracts, and document management such as NDAs, sales orders, and inventory tracking. It's essential for remote work environments, handling documents that require electronic signatures, filling in user information, and managing employee onboarding processes.

Service and Support

Peerspot's users say the support from Adobe Sign is highly efficient and top-notch, with some variation in quality depending on region. However, there is always room for improvement and some customers have experienced issues with technical resources and understanding of their issues. The average rating for Adobe Sign's support is around eight out of ten.

Deployment

The initial setup of Adobe Sign is generally considered easy and straightforward, with some users reporting that it can be completed within a few minutes. There are instructional videos available to aid in the setup process, and the solution is cloud-based, so there is no need for complicated workarounds. However, if complex integrations or customized features are required, the setup process could take longer, typically around two to four hours. Users can register their email to set up their account and password, and the solution can be managed by the user themselves.

Scalability

Adobe Sign exhibits strong scalability, with different organizations expressing confidence in its ability to accommodate varying user numbers. Some report thousands benefiting from its capabilities, while others mention it integrates well and expands effortlessly, particularly within a Microsoft environment. It receives high ratings for scalability and is deemed capable of supporting extensive growth. There's variability in user intentions to scale, yet it's consistently praised for handling substantial user bases effectively.

Stability

Users consistently find Adobe Sign stable, rating its reliability ten out of ten. They experience no significant downtimes, with a claimed 99.3% uptime being accurate. Reports mention no bugs, glitches, crashes, or freezes, making processes seamless. Stability receives high praise, often rated nine or ten out of ten, reinforcing its dependability. These testimonials highlight a consistent performance experience with Adobe Sign that meets users' expectations for a robust electronic signature service.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our eSignature (Electronic Signature) Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Government

12%

Financial Services Firm

10%

Healthcare Company

Educational Organization

University

Insurance Company

Comms Service Provider

Retailer

Real Estate/Law Firm

Recreational Facilities/Services Company

Energy/Utilities Company

Manufacturing Company

Hospitality Company

Transportation Company

Performing Arts

Consumer Goods Company

Construction Company

Logistics Company

Pharma/Biotech Company

Wholesaler/Distributor

Non Profit

Media Company

Compare Adobe Sign with alternative products

Learn more about Adobe Sign

Based on user reviews, Adobe Sign is highly regarded for its ease of use and integration with other Adobe products. Users appreciate the intuitive interface, which makes it easy to navigate and complete tasks quickly. The software offers a range of customization options, such as adding branding elements and creating templates, which users find helpful in personalizing their documents.

The platform uses encryption and authentication protocols to ensure that all documents are secure and comply with industry standards. Users can also set access controls and track document activity, providing an additional layer of protection and accountability.

Some users have reported occasional glitches and slow loading times, but these issues are generally minor and do not detract from the overall positive experience with the software.

Adobe Sign was previously known as Echosign.