ARIS BPA Reviews

Name: ARIS BPA
Brand: Software AG
Rating: 4.1 (68 reviews)

4.1 out of 5

68 reviews
89% willing to recommend

What is ARIS BPA?

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

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ARIS BPA is the #6 ranked solution in Business Process Design tools and #8 ranked solution in BPM Software. PeerSpot users give ARIS BPA an average rating of 8.2 out of 10. ARIS BPA is most commonly compared to Camunda: ARIS BPA vs Camunda. ARIS BPA is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.

Helped 865,295 peers since 2012

Featured ARIS BPA reviews

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.

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Cirvesh-Daga

Director at T-Systems International GmbH

ARIS needs to make a better user interface. The user interface sucks. The problem with ARIS is that they have two interfaces for the same product. You can use either a Java application or a web interface. The web interface doesn't give you access to the same features as the Java application. You have to switch between the two interfaces to get some things done. The web interface is more intuitive, but it lacks the functionality of the Java interface. So I'd give it a six for that reason. The Java interface has more functionality, but it tends to run out of memory and has its own set of problems. So, I'd also give it a six out of ten because of the technology choice. It was really frustrating having two UIs for the same product, with some functionality in one and not in the other. They've got to do something about that.

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Gokhan Tarhan

Deputy Secretary General at Darüşşafaka Cemiyeti

I don't use AI-driven processes with ARIS BPA yet because our metrics level is too low. It is an easily implementable solution, the design process is nice and easy, and it's quick to learn. I would recommend this tool to others. Overall, I would rate this tool a nine out of ten. It's not a ten because no tool is perfect.

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ARIS BPA mindshare

Product category:

As of August 2025, the mindshare of ARIS BPA in the Business Process Design category stands at 7.5%, down from 9.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business Process Design

PeerResearch reports based on ARIS BPA reviews

Type	Title	Date
Category	Business Process Design	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	ARIS BPA vs Visio	Aug 20, 2025	Download
Comparison	ARIS BPA vs Camunda	Aug 20, 2025	Download
Comparison	ARIS BPA vs SAP Signavio Process Manager	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
Camunda	4.1	12.3%	89%	77 interviews Add to research
Appian	4.2	N/A	95%	63 interviews Add to research

Valuable Features

ARIS BPA's notable features include comprehensive process modeling and a corporate repository for integrated business information. Its flexibility, SAP integration, process simulation, reporting, and collaboration enhance business process management. The use of EPC notation, BPMN, and UML provides detailed process documentation. It offers a web-based portal for decentralized modeling, end-to-end process visibility, robust governance, and semantic checks, aiding organizations in strategy alignment and process improvement. It's highly valued for its user-friendly interface, scalability, and impact analysis capabilities.

"I reviewed ARIS BPA, and I noticed it was recommended by Gartner in 2024."
"ARIS BPA covers many or all blueprints and functions that I need."
"The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable."

Room for Improvement

ARIS BPA faces challenges in pricing, user interface complexity, and integration with other tools. There is a demand for enhanced customization, documentation, and support. API access and workflow execution capabilities require improvement. Users mention a need for simplified automation and better real-time data integration. The interface is criticized for lacking intuitiveness. There is a desire for easier report generation and better onboarding processes. Process governance and stability are also frequently highlighted areas for improvement.

"One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable."
"ARIS BPA needs to be more accurate when generating documents."
"I find it difficult to access the database as I want with direct querying."

ROI

Users of ARIS BPA generally observe value over a period of years, which varies based on company growth and specific deployment. It enhances operational resilience, quality, and process transparency, saving development and gap analysis time while simplifying communication across functions. Its adoption contributes significantly to understanding and monitoring processes and achieves time efficiencies by reducing documentation needs and enabling rapid information extraction. Financial quantification remains challenging, yet it facilitates substantial non-financial benefits.

Pricing

ARIS BPA's pricing and licensing vary widely, with many users noting it as complex and expensive. While high, the costs are considered worthwhile if utilized fully within an organization. For large enterprises, the pricing is justified, yet may be prohibitive for smaller companies. Different licensing models exist to cater to specific needs, and users emphasize the necessity to negotiate for the best deals. The pricing details are easily accessible on ARIS's website.

"Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay."
"ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once."
"The product is inexpensive."

Popular Use Cases

ARIS BPA is primarily used for business process modeling, analysis, and documentation by enterprises. Organizations deploy it to design process architectures, optimize workflows, and integrate risk and compliance frameworks. Many utilize its BPMN capabilities for operational efficiency, while others leverage its flexibility for enterprise architecture initiatives. ARIS BPA is integral for documenting processes, managing IT landscapes, and capturing non-financial risks across sectors such as compliance, finance, healthcare, and telecommunications.

Service and Support

Customers find ARIS BPA's technical support responsive and helpful, with many noting rapid resolution of issues. Some suggest areas for improvement, particularly in communication and documentation. Customer service receives a mix of ratings, often praised for adaptability and problem-solving. While technical support is generally rated high, experiences with certain support centers vary, and more specialized assistance is sometimes necessary. Community platforms and partner support can enhance user experience.

Deployment

ARIS BPA's initial setup is generally considered straightforward for basic configurations, though complexity increases with advanced modules and specific requirements. Organizations find setup easier with prior installation experience and technical proficiency. Cloud deployments are quick, while on-premises installations can be more involved, especially in complex environments. Some users note the importance of pre-planning and understanding the tool's capabilities. External consultants and vendor support can be helpful for navigating setup challenges and ensuring successful customization.

Scalability

ARIS BPA is highly scalable, accommodating various business sizes from small to enterprise levels. Users report seamless scalability with cloud-based deployments and modular options. Its ability to scale gradually or extensively supports organizational growth and process expansion, though some note cost considerations. The architecture changes in versions 9 and 10 further enhance scalability, while licensing flexibility facilitates broader adoption. Many users appreciate its capacity to manage numerous employees and complex roles effectively.

Stability

ARIS BPA is largely stable. Some users mention performance issues in large environments, but in smaller settings, it remains robust. Updates in v9.x have caused minor disruptions for some, but improvements and quick support are appreciated. Network stability impacts performance, particularly with on-premises setups. Cloud-hosted versions are reported as more reliable. Occasional bugs are promptly addressed by support teams. Users report high satisfaction with its stability in various hosting environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ARIS BPA Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

10%

Government

Energy/Utilities Company

Educational Organization

Insurance Company

Comms Service Provider

Healthcare Company

Construction Company

Hospitality Company

Retailer

Outsourcing Company

Transportation Company

University

Media Company

Real Estate/Law Firm

Performing Arts

Wholesaler/Distributor

Consumer Goods Company

Non Profit

Aerospace/Defense Firm

Recreational Facilities/Services Company

Legal Firm

Logistics Company

Pharma/Biotech Company

International Affairs Institute

Compare ARIS BPA with alternative products

Learn more about ARIS BPA

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

ARIS BPA was previously known as ARIS, ARIS BPM.

ARIS BPA customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.