What is our primary use case?
Dropbox Business - Enterprise is my main use case, and we use it every hour, every minute, and every day, making it an integral part of our daily routine. It is an outstanding tool that provides excellent value at a low cost for storing data. We have complete control over who can access our files at the folder and file levels, and it is smooth to use with an excellent user interface that offers various storage options for our business.
Logging in gives us easy access to all our data, which I treasure deeply. I can access it from any location where I have an internet connection, making it very convenient even while working remotely or at home. Our company benefits from its assistance in managing and growing as an organization, and as a professional, it is a must-have tool that keeps our files safe.
We can share files with other team members and collaborate effectively, while Dropbox Business - Enterprise updates our work on the go and enables us to keep in touch, particularly using the mobile app. It is easy to use on all devices including my smartphone, desktop computer, and tablet, and we can send files through this method in addition to text and email.
A specific example of how my team uses Dropbox Business - Enterprise in our daily workflow is that we have been able to share files securely and collaborate on them effectively from department to department and from one team member to another, thereby promoting collaboration and teamwork throughout my organization.
In addition to this, we are also able to upload files to an uploader folder protected by the service's high security, and I appreciate the stability it provides, which allows us to be more productive. The system integration and numerous sharing options are also valuable features.
Dropbox Business - Enterprise helps me collaborate with external partners or clients through file sharing, enabling effective collaboration.
What is most valuable?
Some of the best features that Dropbox Business - Enterprise offers include device management, file organization, user role management, file search, access control, document collaboration, versioning, and video files.
The feature I find myself using the most, which is the most valuable to me, is document collaboration, as it enables us to edit files and attach comments easily in real time. The access control is also excellent because we can control who can access the files and at what time, including different levels of access such as view only or permission to edit. The file search is a very crucial feature that allows us to easily find files and search within multiple files, thereby saving a lot of time.
Additionally, I find file organization to be a standout feature, as it allows me to choose where the files will be stored and manage individual user storage, which includes control over the file organization structure.
Dropbox Business - Enterprise has positively impacted my organization because it has been really helpful since we started using it, adding more security to our files and other data. It is very effective because it allows me to access what I need easily, offers huge space at a cost-effective level, and I appreciate the user-friendly interface and nature of the tool. It has also provided our business with the ability to offer 100% to our employees in our industry, which was not an option previously.
In terms of the 100% offering to our employees, Dropbox has enabled us to produce better email and text marketing strategies, gaining international attention and increasing our ROI within a two-year period of 15%.
What needs improvement?
Some areas for improvement in Dropbox Business - Enterprise include the addition of multiple admins, as having only one would be outstanding. I find using the desktop application to be challenging compared to the mobile app version, and there is also a company blocking it for security concerns.
I would also appreciate the feature that allows visibility of who last modified a file, as that would be beneficial.
I would like to see more aggressive customer support, especially when we need immediate attention.
For how long have I used the solution?
I have been using Dropbox Business - Enterprise for seven to eight years.
What do I think about the stability of the solution?
Dropbox Business - Enterprise is very stable, and I have not experienced any downtime.
What do I think about the scalability of the solution?
The scalability of Dropbox Business - Enterprise is impressive, as it can handle a huge amount of data seamlessly while maintaining fast and reliable performance.
How are customer service and support?
The customer support of Dropbox Business - Enterprise is excellent, but they should improve their responsiveness, as users sometimes need a quick response and they can take hours to reply.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before switching to Dropbox Business - Enterprise, I previously used Google Drive and Redtail CRM.
I switched from those solutions to Dropbox Business - Enterprise because it is better than Redtail or Google Drive in terms of allowing easy organization and access to files and documents.
How was the initial setup?
My experience with pricing, setup cost, and licensing shows that the price is relatively competitive compared to competitors such as Google Drive, and the setup was straightforward and easy.
What about the implementation team?
Integrating Dropbox Business - Enterprise with my existing IT environment and tools was very seamless and easy.
What was our ROI?
I have seen a return on investment as file sharing security has improved, enabling efficiency in project development, particularly when collaborating on a project where we share files, edit them, and work together effectively. It is also a very easy tool to use, allowing organization and access to documents for compliance purposes, and enabling us to go paperless in many areas, as files are maintained within Dropbox rather than physically on-premises.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing shows that the price is relatively competitive compared to competitors such as Google Drive, and the setup was straightforward and easy.
Which other solutions did I evaluate?
I evaluated WordPress as another option before choosing Dropbox Business - Enterprise.
What other advice do I have?
To others looking into using Dropbox Business - Enterprise, I would say that I am deeply impressed with its performance handling huge data, and the mobile application is excellent for working on the go and collaborating remotely. It has added security to our files and data services and enhanced collaboration in my organization, making it a must-have tool for any organization seeking a secure, reliable, and high-performance file management system. Dropbox is the real deal.
Dropbox Business - Enterprise helps us meet compliance or regulatory requirements because it is very secure and meets all the necessary requirements due to its security features.
Dropbox Business - Enterprise helps me with disaster recovery or business continuity by allowing easy recovery of lost files.
I manage user access and permissions in Dropbox Business - Enterprise through file versioning, making it easy to give permissions to whoever needs to see a certain file, as well as setting permissions for things such as file access, sharing, and editing.
The performance of Dropbox Business - Enterprise has always been fast and reliable when handling large files and bandwidth, and I have not experienced any issues with performance.
I purchased Dropbox Business - Enterprise through the AWS Marketplace.
I gave this review an overall rating of 9 out of 10.
Which deployment model are you using for this solution?
Dropbox Business - Enterprise is deployed in my organization using a hybrid cloud.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
The cloud provider we use is
Amazon Web Services.