Entrust Identity Enterprise Reviews

I use it for an extra layer of security, that is two-factor authentication (2FA).

The most valuable feature is the strong authentication feature, which requires users to enter a one-time password (OTP) in addition to their username and password. This adds an extra layer of security and makes it more difficult for unauthorized users to access the system.

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations.

So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

I started using it in 2021. So, it has been two years. 

It's stable, but sometimes customers report issues, such as sync connection problems or inability to sync. In those cases, we need to check the logs to identify the root cause.

It is a scalable solution. You can add users and credentials without problems. It's straightforward to create users, groups, and policies and generate reports.

We have around 25 end users using this solution.

I've used the support team and I'm very happy with them. They respond quickly and are helpful in resolving issues.

Positive

We chose Entrust Identity Enterprise because it's a tested and reliable product. It's also scalable, easy to deploy, and has good support.

For me, the setup process was straightforward. I've had experience with upgrades before. 

It's deployed on-premises. I also have access to the IDAS, which is cloud-based.

For the initial setup, we need to use Entrust Identity Enterprise with a Microsoft SQL database. I started by setting up the database and then created a binding name. The installation process involves running a package that comes with Entrust Identity Enterprise Version 5. This includes configuring certain privileges and rules in the database. It's important to ensure the utility rules don't have excessive privileges. 

After setting up the database, you proceed to install Entrust Identity Enterprise. You then connect the Entrust security support to the pre-configured database. Once the connection is successful, you can proceed to license activation, selecting master passwords, and initializing the system. 

This includes creating a threat administrator and accessing the system via the web console. Finally, you configure users, set policies, and assign tokens as needed.

It's worth the money.

I would recommend it. I've used it for three years now, and I'm very happy with it.

Overall, I would rate the solution a nine out of ten.

We use the solution for two-factor authentication.

The solution offers the convenience of a mobile app and the tool factor. The solution is easy to use with fine notification and GUI.

The solution could provide a location-based authentication.

I have been using Entrust Identity Enterprise for two to three years.

The product is stable.

We have 10,000+ customers using this solution. We cater this solution to enterprises.

We contact our enterprise technical support when there is an issue.

The initial setup is straightforward. Go to the App Store, search the application name, and download.

There is no maintenance required for the solution.

I have used other authenticator apps like Google and Microsoft but haven’t used any separate enterprise solutions.

I recommend this solution.

Overall, I rate the solution an eight out of ten.

Entrust is a strong identity solution for government and financial use cases. It's ideal for large enterprise environments. They have two types of products. One is what they call "internal customers," which means authentication of employees. They also have products for external customers, service providers, and vendors on the supply chain. The technology is broken down into two segments, which I find interesting because attacks can come from your supply chain or internally from a malicious insider. You can also face attacks from compromised client credentials. Entrust covers the entire spectrum. 

Login security is the best investment a client can make, but it requires sophisticated technology and an advanced risk engine. It also must be frictionless. That's what Entrust offers. They're the leaders in identity and access management. Entrust is at the forefront of the zero-trust movement. 

I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements. 

Entrust offers advanced frictionless multifactor authentication with a very sophisticated risk engine. The risk engine is a critical component of user authentication because risk scanning has multiple variables, including geolocation. 

When you're receiving attacks from an internet-facing side of the equation, the risk is greater for login attempts that originate outside of your home country. For example, the risk engine detects that a person is trying to authenticate with these credentials, but he's not in Puerto Rico. He's in Russia. You immediately deny access.

Employees can do multifactor authentication with face ID or a push notification on their phone. They only need to put their faces up to the phone and press "yes" to be securely identified. It's a highly secure, frictionless form of authentication. 

I have been studying Entrust for more than a year and only started a relationship with them recently.

I rate Entrust nine out of 10 for stability.  

I rate Entrust nine out of 10 for scalability. 

I rate Entrust support nine out of 10. 

Positive

Deploying Entrust is straightforward. They offer it in on-prem or cloud flavors, but my clients are increasingly opting for a cloud deployment.

Improving login security offers the best ROI in cybersecurity. Around 80 to 90 percent of attacks use compromised credentials. You can vastly improve your security posture by reducing that attack surface.

The pricing is competitive. 

I rate Entrust Identity Enterprise nine out of 10. It offers best-in-class technology and frictionless authentication. Entrust has a wide variety of applications depending on your business needs. It's versatile, flexible, and easier to deploy than other solutions. 

The integration matrix of the solution is huge compared to others. 

I would like to improve the tool's implementation and pricing. 

I have been working with the product for three years. 

I would rate the product's stability an eight out of ten. The tool is stable and I haven't experienced any server crashes or other issues. 

I would rate the tool's scalability an eight out of ten. 

The solution's support is poor and not very responsive since they take time to respond. 

Negative

I have used Microsoft's Authenticator and FortiAuthenticator. 

The solution's implementation is difficult. The tool's deployment took three weeks to complete. 

I managed the tool's deployment along with two engineers. 

I would rate the product's pricing a five out of ten. 

I would rate the product an eight out of ten. 

We make use of Entrust for the banking solutions for our clients. It monitors access when certain users are from outside the organization. 

This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes.

We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved. 

We have been using this solution for 15 years.

This is a stable solution. 

This is a scalable solution. 

We have received good support from the customer service team.

The initial setup of this solution is straightforward. 

I would rate this solution a nine out of ten. 

We cover most of the banks here in Panama and the rest of Central America with the solution. It's very good. Our customers use the solution for authentications in online banking and transactions and cloud portals (like for example, Office 365), among other things. They also use it for accessing their VPNs, desktops, or servers.

It is very easy to use and very reliable. Their documentation is very consistent. They do introduce new features, but they do not change everything with new versions. It's very easy for customers to adapt to a new version. 

Besides that, for example, for customers that require programming, they always keep three APIs on each person. For example, let's say that we're on version 12 right now and version 13 comes out. The API that I'm using for version 12 will be still usable for version 13. That means that I don't have to record everything again. I can still use my same programming and source code. That's very good because they keep three versions of the API in that sense. It's easy for customers to navigate.

It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is more easy to use. New features are always implemented on the cloud version first. In turn, I would also like to see the reporting that's available in the on-premise version on the cloud.

I have been using Entrust Identity Enterprise for maybe 12 years now. 

Entrust Identity Enterprise is very stable both on the cloud and on-premise. It's very stable.

Both versions of the solution are scalable. It's so scalable that you can even migrate from the on-premise version to the cloud version. That is something that they have done very well.

They do have good support.

I found the initial setup on the on-prem version difficult. However, the setup of the cloud version is very straightforward. The part of the process that deals with sending messages is more difficult in the on-prem version. However, authentication is very good in the on-premise version and the reporting tool there is better than on the cloud. So, each version has its own strengths. 

Furthermore, deployment with the cloud version happens in a matter of minutes. All you have to do is open an account and the solution is already waiting for you. You only have to set something up if you're doing like a VPN. On premise, it can take a bit longer; maybe a couple of hours. This is all because you have to set up a database and an application server for the solution, which takes longer.

Entrust Identity Enterprise is a very mature product. It is very reliable and there are many use cases for which you can use the solution. You can deploy it for many things, including BPS, authentication of servers, authentication of block stations, authentication of cloud portals, authentication of customers, online banking websites, and e-commerce. 

We use the solution for both identity management and multifactor authentication. It mitigates identity theft and other security threats. It comes with different features and capabilities, such as verifying a user's authenticity before they are allowed to log in. You must verify a user through a one-time password (OTP), a soft or hard token, or even a fingerprint scan.

Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners.

The product is very costly compared to other alternative solutions. 

I have been using Entrust Identity Enterprise for more than a year.

We have two users working with the solution.

The initial setup is not too complex. If you know something, it’s not complex.

The product is very costly compared to others. The subscription could be yearly or monthly, depending upon your choice.

Most of the time, we need two people for the maintenance in the deployment to avoid any technicalities.

I recommend the solution since it is reliable.

Overall, I rate the solution a nine out of ten.