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ExtraHop Reveal(x) for IT Operations Reviews

Vendor: ExtraHop Networks
4.3 out of 5
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What is ExtraHop Reveal(x) for IT Operations?

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

Get the ExtraHop Reveal(x) for IT Operations Buyer's Guide and find out what your peers are saying about ExtraHop Reveal(x) for IT Operations, Datadog, Splunk Enterprise Security and more!
ExtraHop Reveal(x) for IT Operations is the #6 ranked solution in top Network Packet Capture solutions, #11 ranked solution in top Network Diagnostics solutions, #14 ranked solution in top IT Operations Analytics solutions, and #73 ranked solution in best Network Monitoring Tools. PeerSpot users give ExtraHop Reveal(x) for IT Operations an average rating of 8.6 out of 10. ExtraHop Reveal(x) for IT Operations is most commonly compared to Datadog: ExtraHop Reveal(x) for IT Operations vs Datadog. ExtraHop Reveal(x) for IT Operations is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 21% of all views.
Buyer's Guide
ExtraHop Reveal(x) for IT Operations
March 2026
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ExtraHop Reveal(x) for IT Operations mindshare

Product category:
IT Operations Analytics
As of March 2026, the mindshare of ExtraHop Reveal(x) for IT Operations in the IT Operations Analytics category stands at 3.5%, up from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
ExtraHop Reveal(x) for IT Operations3.5%
Splunk Enterprise Security14.4%
Splunk AppDynamics13.3%
Other68.8%
IT Operations Analytics

PeerResearch reports based on ExtraHop Reveal(x) for IT Operations reviews

TypeTitleDate
CategoryIT Operations AnalyticsMar 27, 2026Download
ProductReviews, tips, and advice from real usersMar 27, 2026Download
ComparisonExtraHop Reveal(x) for IT Operations vs Splunk Enterprise SecurityMar 27, 2026Download
ComparisonExtraHop Reveal(x) for IT Operations vs Splunk AppDynamicsMar 27, 2026Download
ComparisonExtraHop Reveal(x) for IT Operations vs New RelicMar 27, 2026Download
Suggested products
TitleRatingMindshareRecommending
Datadog4.3N/A97%209 interviewsAdd to research
Splunk Enterprise Security4.214.4%94%381 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Users appreciate ExtraHop Reveal(x) for IT Operations' real-time network traffic analysis, advanced threat detection, and comprehensive visibility. Automated investigation and integration capabilities enhance efficiency. The intuitive design simplifies complex tasks, while accurate incident response aids rapid problem resolution. Customizable dashboards and robust reporting features allow for tailored monitoring and detailed insights, meeting diverse requirements.
  • "ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
  • "ExtraHop is far ahead of anything comparable in the industry."
  • "We have been able to improve the mean time to resolution by several hours in some cases."

Room for Improvement

ExtraHop Reveal(x) for IT Operations needs improvement in its integration capabilities with other tools and platforms. Some users find its cost to be high, making it less accessible for smaller organizations. There are concerns about the complexity of initial setup and configuration, and some users suggest enhancements in machine learning features to better detect anomalies. They also highlight the need for more comprehensive documentation to assist with troubleshooting and advanced configurations.
  • "We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
  • "The improvement that would make the most impact would be expanding on the new EXA big data back end."
  • "This solution would be improved if it had the ability to retain data longer."

ROI

Users reported significant reductions in mean time to resolution and increased visibility into network issues. ExtraHop Reveal(x) for IT Operations also improved security by providing real-time insights. Many noted cost savings through optimized resource utilization and decreased downtime. Enhanced data analytics led to better decision-making. Users appreciated the easy deployment and scalability, emphasizing fully leveraged existing IT infrastructure. The detailed reporting and alerts helped in proactive problem-solving and avoiding potential disruptions.

Pricing

The cost of ExtraHop Reveal(x) for IT Operations is neither cheap nor expensive, falling somewhere in the middle. It is competitively priced compared to other market competitors, without being sold at a premium. The pricing is subscription-based, with terms that can extend up to three years.

  • "The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
  • "The pricing is higher than other solutions, but with such good features, I think it's worth it."
  • "The pricing is fair considering the value provided."

Popular Use Cases

ExtraHop Reveal(x) for IT Operations is primarily used for network monitoring, threat detection, and response. Users praise its ability to provide real-time visibility into network traffic, performance metrics, and security incidents. They highlight its effectiveness in identifying anomalies, tracking down issues, and enhancing security posture. Automated and intuitive reporting features are appreciated for simplifying complex processes.

Service and Support

Customers often praise ExtraHop Reveal(x) for IT Operations for its responsive and knowledgeable support team. Many find the customer service team helpful in resolving issues promptly and providing detailed explanations. Users appreciate the proactive approach, ensuring issues are addressed quickly. Some users highlight the professional attitude of the support staff, making the experience pleasant. However, a few users mention that response times could improve. Overall, satisfaction with the support services is high.

Deployment

Users find ExtraHop Reveal(x) for IT Operations easy to install and configure. They appreciate the clear instructions and minimal manual intervention. Some mention setting it up within hours, highlighting its straightforward process. Many benefit from pre-configured settings that suit their requirements, reducing the need for extensive customization. A few mention occasional challenges with integration into complex environments but acknowledge that support is responsive and helpful in resolving issues promptly.

Scalability

Users appreciate ExtraHop Reveal(x) for IT Operations for its scalability. They note that it handles increased data loads effectively, making it suitable for large environments. Users mention that it provides comprehensive visibility and detailed analytics without performance issues. They also highlight the ease of integrating it with other systems and say it adapts well as needs grow.

Stability

ExtraHop Reveal(x) for IT Operations is reliable and performs consistently under various conditions. Users appreciate the stable performance, even in high-demand scenarios. ExtraHop Reveal(x) for IT Operations effectively manages network visibility and security without performance degradation. The intuitive design also ensures smooth operation and minimal downtime.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our ExtraHop Reveal(x) for IT Operations Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
By visitors reading reviews
Company SizeCount
Small Business26
Midsize Enterprise36
Large Enterprise104
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Educational Organization
8%
Healthcare Company
7%
Manufacturing Company
6%
University
4%
Outsourcing Company
4%
Transportation Company
4%
Government
4%
Energy/Utilities Company
4%
Insurance Company
3%
Construction Company
3%
Non Profit
2%
Comms Service Provider
2%
Marketing Services Firm
2%
Hospitality Company
2%
Performing Arts
2%
Logistics Company
1%
Media Company
1%
Renewables & Environment Company
1%
Wellness & Fitness Company
1%
Retailer
1%
Newspaper
1%
Museum Or Institution
1%
Wholesaler/Distributor
1%
Legal Firm
1%
Aerospace/Defense Firm
1%
Consumer Goods Company
1%

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ExtraHop Reveal(x) for IT Operations customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Related questions

  • 41
Any experience with Event & Incident Analytic engines like Moogsoft?
  • 15
Queries regarding Hitachi Data Center Analytics
  • 75
What is your opinion of the 2021 Gartner Magic Quadrant for Analytics & BI Platforms?
  • 65
What is ITOM (IT Operations Management)?
  • 19
When evaluating IT Operations Analytics, what aspect do you think is the most important to look for?
  • 50
What are composable data and analytics?
  • 37
Why is IT Operations Analytics important for companies?

Product Categories

Product Categories
IT Operations Analytics
Network Monitoring Software
Network Diagnostics
Network Packet Capture

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ExtraHop Reveal(x) for IT Operations Reviews Summary
Author infoRatingReview Summary
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees3.5ExtraHop Reveal(x) focuses on interpreting interactions within IT infrastructure, especially application interdependencies. It could improve by expanding capabilities and visualization. Compared to AppNeta, it emphasizes higher-level application stack interactions, requiring clearer focus or broader reach to excel.
Information Assurance and Security Manager at a healthcare company with 5,001-10,000 employees3.5I value ExtraHop for its security detections and broad network insights. However, network visibility has been a struggle, and I wish it provided more direct security information. Overall, it's a good solution despite these issues.
Presales - Cyber Security at Digital14 UAE4.0No summary available
Works with 1,001-5,000 employees5.0We use this solution to find root causes and monitor anomalies, significantly reducing resolution time. Its customization is highly valuable, though longer data retention and more training would enhance the product.
Operations Team Member at Putra Perdana InternationalWe use ExtraHop for IT operations monitoring. I find it a great product, especially its L2-L7 data handling. Setup is easy; it's stable and scalable. Though security needs improvement, I rate it 9/10 and recommend it.
Vice President - Operations & Client Support at Scicom Infrastructure Services4.5I found this tool crucial for enterprise network performance analysis, especially for L7 protocols, with easy deployment and powerful wired data analysis. While it's a must-have, more industry-specific views would enhance its already strong capabilities.
Technical Manager at a tech services company with 201-500 employees5.0I've used this solution for four years. Its wire data analytics and programmability are excellent, reducing MTTR. Setup was straightforward, and it's stable and scalable with great support. I'd improve granular access control (RBAC).
Senior Solutions Engineer at a tech services company with 51-200 employeesNo summary available