ExtremeCloud IQ Reviews

I use ExtremeCloud IQ for our customers, providing centralized management for multiple branches. I use it for hospitality customers, retail customers, and for analytics on public venues.

The most valuable function in ExtremeCloud IQ is its unified licensing system that includes everything. I can have location-based services, guest solutions for onboarding guests, analytics, AI, and the new solution called Extreme EP1, which is Extreme One. This is the future version of ExtremeCloud IQ. The Extreme platform one is full of AI functionalities with more intelligence being added to it. I have a single license that includes everything: the support, the package of location-based solutions, the analytics, the AI features, everything with just one license.

The AI features in ExtremeCloud IQ help with management performance. It's a single pane of glass showing me everything happening on my network. I can see analytics and everything happening with ongoing development of the AI. They have genetic functions so I can chat to my switches and ask them to do configuration for mass configuration over multiple switches or access points without doing it myself. The AI will do it for me. Also, the knowledge base is valuable. When I ask the AI about something, it digs into the documentation from Extreme. It doesn't get something from over the internet. It goes specifically from the official documentation and knowledge base inside Extreme. I know the information coming from it is accurate because it's based on the knowledge base of Extreme internal documentation.

Identity-driven network access control in ExtremeCloud IQ is very important for enterprise customers, especially big enterprise customers, ISPs, the banking sector, big real estate companies, and IT companies. It's a mandatory feature to have identity control over who is accessing the network and which of my resources. It's a crucial part of the network to have.

There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable.

The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.

I have been working with ExtremeCloud IQ for about five years.

I am totally satisfied with the response time and with the quality of support.

The initial setup for ExtremeCloud IQ is very simple.

I can compare ExtremeCloud IQ with a Meraki solution and Mist AI, the Mist solution from Juniper.

I prefer ExtremeCloud IQ because it's one license doing everything. With Meraki, I have to purchase a separate license for every additional feature. For Mist, I don't have enough experience with it, so I cannot judge it. I didn't use it that much.

The automated provisioning and zero-touch provisioning in ExtremeCloud IQ help with the deployment of mass products. For example, when I'm going to add 200 CCTV cameras to the network and they are distributed on multiple switches, I don't have to go after which port is free on which switch to connect or to configure the CCTV function and put it there. The automation helps me avoid this work.

It's easy to integrate the site engine with the control platform and with the cloud in ExtremeCloud IQ, and I can use it hybrid. From the cloud, I can do things on the on-premises environment and vice versa. It's easy. For third-party integration, because they have open APIs with documentation and SDKs, I can develop some sort of interface to communicate with the IoT solutions, for example, from the access point level.

I'm still working with Extreme and can recommend Extreme to other users. I would rate my overall experience a five out of five.

ExtremeCloud IQ includes monitoring and analytics for network devices, naturally of Extreme Networks and other vendors such as Cisco, HP, and Juniper. It allows the integration of any vendors in one dashboard for SNMP protocol.

The best features of ExtremeCloud IQ include the integration of different vendors in one dashboard, the evolution of the manager, and any devices in networking.

The impact of ExtremeCloud IQ on my organization is positive as the deployment is for a hybrid solution, using third-party vendors and cloud solutions for Extreme devices, switches, IP, and access points or SD-WAN solution devices.

My IT team is occupied with other jobs, and ExtremeCloud IQ helps with monitoring networking at low costs. For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.

To improve ExtremeCloud IQ, integrating machine learning and AI generative chat in the new version, now called Extreme Platform for One, would be beneficial. This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.

I have two years of experience with ExtremeCloud IQ.

I rate GTAC support as very good. GTAC receives a score of ten out of ten.

Positive

I am not using SolarWinds. In my work, I work with ExtremeCloud IQ as SNMP software.

I have familiarity with these protocols from other deployments, such as using Zabbix, an open-source tool in Linux.

The initial setup of ExtremeCloud IQ is medium difficulty. It is easy with knowledge of networking protocols and SNMP solutions with the MIBs. For those without knowledge of these protocols or MIBs, it can be difficult.

I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the configuration of a Cisco switch or Juniper switch with a console environment, handling configurations of switches from different vendors.

In analytics, I can view the performance of switches, networking, protocols, or applications, and identify the top 10 users in bandwidth.

Overall, I rate ExtremeCloud IQ as a good product with a rating of 9 out of 10.

I primarily used ExtremeCloud IQ to provide wireless internet connections to our students and academic staff. I relied on ExtremeCloud IQ for network management and to ease the IT workload, as our university did not have a large IT department.

The deployment made my life very easy. When I installed the access points with cables to our switches, I just needed to connect to the cloud and deploy. It was very easy. The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial. It made management convenient, especially since I was often working alone.

I struggled with the documentation. I expected comprehensive documentation and videos but found them to be too simple. I needed deep details and more thorough resources. Although there were costly courses available, the lack of budget was a hindrance. Improving documentation with more detailed videos and resources would be beneficial.

I have been using ExtremeCloud IQ for more than two years. The first one and a half years were with a license, and the following 13 to 14 months were without a license.

While it's generally stable, I cannot rate it a ten because, being cloud-based, there is a delay in reflecting changes. When testing, it was slow to show results like device status changes. It requires some time to update, which affects real-time management.

The Extreme Turkey office directed me to their partners for support. I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site, like for performance issues. The general approach involves directing customers to partners for assistance.

Positive

Before ExtremeCloud IQ, the university lacked enough access points. When considering solutions, Cisco and Aruba couldn't provide devices promptly, however, ExtremeCloud IQ was available and became my chosen solution for wireless connectivity.

The initial setup required extensive research due to my background as a Cisco expert. This involved a lot of trials and watching videos since resources on ExtremeCloud IQ were limited. However, once set up, deployment was straightforward.

Despite being directed to partners for support, I managed the implementation primarily alone. Technical support was provided remotely and on-site by partners for specific issues.

The university's return on investment was apparent in not having to hire additional personnel. I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.

The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I could access resources.

I evaluated Cisco and Aruba as potential solutions, but due to availability constraints during the pandemic, they could not provide devices promptly. Hence, ExtremeCloud IQ was chosen instead.

I rate the overall solution nine out of ten only due to the poor documentation. 

Despite this, I was very happy with ExtremeCloud IQ as it greatly eased my workload, allowing me to manage the network effectively without a large team.

I think the most beneficial part of the tool is its ability to resolve network-related issues quickly. In the operations part, you can see why there is an issue, where the issue is, if there is an issue with the network, or if it has completely ruled out all the issues. The fact that you can give read access to support users so they can see the data without being able to change anything means that you can quickly make sure that a lot of trouble tickets are never escalated to networks. From a support operational perspective, it solves a lot of things easily or quickly compared to not having a solution at all.

The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users.

In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.

I have been using ExtremeCloud IQ for five years. I recommend the solution to my company's customers. My company is a reseller and has a partnership with ExtremeCloud IQ.

It is a scalable solution.

I have experience with ExtremeCloud IQ and MistAI.

Price-wise, it is a reasonable tool.

Instead of ExtremeCloud IQ, I usually recommend Computer Networks One to others.

I mostly recommend the product to medium and enterprise-sized customers.

In terms of the machine learning capabilities, the analytics is fine.

I won't recommend the product to those who have one office or who only have smaller locations and if they are not very price-conscious.

I rate the tool an eight out of ten.

ExtremeCloud IQ is a little bit similar to cloud solutions that don't need controllers on-premises in terms of deployment. Some small offices with multiple branches across the world have a high SLA infrastructure with 10 to 28 pieces. ExtremeCloud IQ is one of the best cloud-based wireless solutions that can be used to manage all those APs in a single point or single pane of glass. We can manage all the APs from a single dashboard across multiple locations. So ExtremeCloud IQ is the best solution for companies who want to manage multiple branches in a single pane of glass. The solution provides simple management for all the processes.

In traditional controller-based operations, people locally managing the APs face certain difficulties in managing every location because they need to log in to each individual controller for that specific location. So they don't know exactly where these APs are in the floor plan. We can't do all such things in the WLC unless we have a separate monitoring platform like AirWave in Aruba.

ExtremeCloud IQ is one solution where you can manage all these APs in a single glass and move from one location to another within the tabs with just a few mouse clicks. Also, you can place the AP positions, upload the floor planning to the ExtremeCloud IQ, and plan the heat map. You can manage and monitor information like which AP is broadcasting the signal in the floor plan, where that actual AP is positioned, how many clients are connected to the AP, the channel utilization, and the interference surrounding the AP.

So along with that, you can manage users, see the user statistics, see how many users are connected to the specific access point, the traffic they are passing, how much data they have consumed, and what websites they're accessing. The solution gives you a complete device-level and user-level 360-degree view. The solution is integrated with AI and ML. It offers some things in automation and the back end with the machine learning algorithm. It provides complete user statistics as well as device statistics.

Planning is a valuable feature of ExtremeCloud IQ. Before deploying access points, you can upload your floor plan, draw all your interiors, and place the APs. Before purchasing an AP, you don't know in real-time how the AP will go with some specific antenna and how much signal strength it is radiating. Specific tools like Ekahau or AirMagnet are needed for such information.

ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position. This gives the exact signal, strength, and coverage details in the floor plan. The solution also gives some user-level and device-level 360-degree views with reliable information.

ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified.

For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta.

If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.

I have been working with ExtremeCloud IQ for one year.

ExtremeCloud IQ is a highly scalable solution because it's a cloud-based solution, and we don't have a restriction on how many APs we can connect to the cloud. Whenever you have an AP, just purchase your licenses, and connect to the cloud. We don't have any limitations in terms of scalability. Approximately 2000 plus users are currently using the solution in our organization. ExtremeCloud IQ is currently being used 24/7 and to its maximum potential in our organization.

I rate ExtremeCloud IQ ten out of ten for scalability.

ExtremeCloud IQ's technical support is good, and they provide good support across all the regions.

Positive

ExtremeCloud IQ is easy to set up.

I rate ExtremeCloud IQ an eight out of ten for its ease of setup.

ExtremeCloud IQ's deployment takes 20 to 30 minutes per site.

Mostly, we do ExtremeCloud IQ's deployment ourselves. Initially, we took some help from our partner, who provided these APs for at least one site. Later, we started doing the configuration for the rest of the sites.

We have to allow some ports, specifically towards the cloud from the firewall side, to communicate APs with their respective regional data center or particular cloud platform of ExtremeCloud IQ. So we have to allow some ports, and we need to do the configuration of the basic AP and provide an internet connection for the AP to communicate with a particular cloud controller. Once it reaches the global cloud control center, then it will be assigned to the respective country we are located in. Every country has its local DR application, which allows less latency and faster communication between APs.

We need to allow some ports and provide an internet connection, and then the people automatically will start communicating with the respective controller. We need to add this AP serial number into the cloud portal as a claim so that this AP is part of my organization and identified based on that serial number.

Two people are required for the deployment of the solution. Their job is to identify the AP positions, verify if internet ports are available on the site and ensure that everything is done according to the checklist we provided. Later, they connect the connections.

One person is enough for the maintenance of the solution. This person validates the AP position, checks for new fixes in that area, verifies the antenna placements, and checks for the broken state to verify the AP's on-site validation. He also pushes the software remotely and ensures the hardware works properly.

We have seen a return on investment with ExtremeCloud IQ. If we go for traditional controllers, we have to invest in some people with good technical knowledge to manage their entire controllers and APs. You need a separate monitoring platform to manage all these APs or controllers. You also need to invest some amount for this setup.

For example, you started with a medium-scale company, but later because of good sales, you expanded the business to other states or locations. In that case, again, you would have to purchase a new controller or AP and additional licenses that need to be connected to your existing local controller. However, if it does not support that many APs, you have to replace the existing controller with a newer, higher model again. So every time your business expands, you must keep investing an amount towards the products

However, with ExtremeCloud IQ, you don't need that much investment. Since it's like an AP, you are not investing any amount in the controller. You are just investing the amount on the AP and license. So whenever you expand, purchase the rest of the APs you require along with the license and connect it to the cloud. Since it's subscription-based, we have to renew its subscription every year or every three years to utilize the services. It provides 99.99 % SLA that the devices are up and running. With ExtremeCloud IQ, no business-critical apps will be affected.

ExtremeCloud IQ's pricing is medium, but its support contract costs more. The solution's technical support is not free, and you have to pay additionally for technical support. I rate the solution a six out of ten for pricing.

ExtremeCloud IQ is not the only cloud solution in the market. So we have other cloud solutions like Cisco Meraki and Aruba Central. So there is a lot of competition for ExtremeCloud IQ. Compared to the other solutions, ExtremeCloud IQ needs to improve with respect to its user interface and current bugs.

You can use AP models 460 and 410, which are indoor and outdoor AP models for indoor-related, warehouse-related, or temperature-related mesh. These are industry-standard APs that you can use.

Overall, I rate ExtremeCloud IQ an eight out of ten.

Our customers use the product to control access points and manage wireless networks. 

One of the platform's main advantages is its simplicity of use. Another valuable feature is the automation of Wi-Fi configurations, which allows the wireless network to auto-reconfigure in case of problems.

The product could support multi-vendor infrastructures. 

I have been working with Extreme CloudIQ for three to four years.

The product is stable. I rate the stability a ten. 

I would rate the scalability of Extreme CloudIQ as a perfect ten.

The initial setup was exceptionally straightforward. It took only a few minutes per device to get up and running.

Our customers have seen a return on investment. The deployment is easy and quick, and since it is a cloud solution, it is not costly, resulting in a fast ROI.

The product pricing is reasonable. It follows a subscription model, with licenses costing $150 for the pilot license and $50 for the navigator license per year.

Extreme CloudIQ supports network scalability very well due to its easy licensing model. Extending the application's use is simple: merely add new licenses.

It responds to current trends in cloud networking management. For example, they are preparing a copilot license that will include artificial intelligence and machine learning features, which are currently market trends.

I rate it an eight. 

It is an active cloud solution with two main components. The first component involves Wi-Fi and cloud management, focusing on access points and controllers in the cloud. The second component is a network access control solution with a management tool, offering network visibility down to layer seven, and the ability to define policies on a per-user, per-MAC address, and per-subnet basis.

It serves as a cloud-based management solution for both Wi-Fi and logs, as well as providing security features, particularly in the context of log management.

Since it is Java-based system, it provides a robust platform due to its numerous features. It outperforms alternatives like Cisco's ETA and ISA. The main distinction lies in the implementation of a streamlined network access control solution within Cloud IQ, which is superior. It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide.

Integrating the network access control solution can be complex, as it essentially combines two separate products.

I have around ten years of experience with it.

The stability is impressively high. I would rate it ten out of ten.

The scalability of the system is exceptionally high, and it is well-optimized for large-scale deployments. It's capable of supporting thousands of access points, even in challenging environments like stadiums with a high density of users. Managing access points in close proximity is usually difficult due to interference issues, but the system handles this admirably by adjusting settings and reducing interference. Even for smaller-scale applications, such as managing ten access points with ten users, it proves effective. I would rate it eight out of ten.

Their customer support is exceptional, ensuring that when you make a call, you can expect to be served within just a few minutes. This level of customer service is consistent with the positive experiences many customers have had with it. I would rate it ten out of ten.

Positive

When it comes to additional features and product offerings, Cisco has a broader portfolio including a range of solutions, such as firewalls, various boxes, and software options. It enables you to assemble an entire network environment, covering almost all your needs. In contrast, Extreme Networks focuses on specific areas, such as Wi-Fi management, network access control, and switches, without offering a wide array of supplementary products. This means that if you opt for Extreme, you might need to seek out other vendors for components like firewalls, load balancing, and DNS to fulfill all your requirements.

The pricing is so cost-effective that it leaves no room for competition with other vendors.

We evaluated Fortinet, but it seemed to be better suited for SMBs or smaller market segments.

Due to the outdated nature and complexity of implementing the network access solution, it's anticipated that the tech team will face significant challenges, requiring considerable effort and resources. Overall, I would rate it eight out of ten.

Customers use the solution to manage Wi-Fi switches on a unified platform, making it easy to analyze and troubleshoot in one location. Some customers even use it when they have offices in multiple locations, as they can consolidate everything and manage it from a single location.

The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc.

There can be an improvement by incorporating two-factor authentication or multi-factor authentication for security. Advanced network access control features and application control features should be added to manage applications. Many customers are interested in managing data, such as setting data quotas for individual users.

I have been working with ExtremeCloudIQ for the last five years.

The solution is highly scalable, and there are no restrictions on the number of APs you can use. It's a matter of licensing and how many units you are willing to deploy.

We have installed 300+ APs on our largest site without encountering any performance issues or other challenges.

Technical support is very good; they respond promptly when we open a case. We don't need to request technical support because of available training and hands-on exposure through webinars and other resources. This enables them to handle most issues effectively on their own.

The initial setup is very easy, and there's no challenge. Mostly, the GUI is very

intuitive and user-friendly, making the setup and configuration process easy.

You create an account, then add your APs and create your policies. If you have some advanced license, you can add that. Else, choose the free account.

For deployment, one guy is enough to do it. Even junior-level guys can handle the configuration after one or two training sessions.

Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging.

This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features.

The solution has easy maintenance. Unlike other solutions, it’s very convenient and easy to maintain because it’s a cloud solution. The solution gets updates and patches easily, and we can immediately benefit from any new features or versions introduced. Adding new IPs or setting up new sites when customers open branches is a simple process of adding the serial numbers of the APIs and provisioning the settings across them.

We have used other tools for network monitoring like the Motadata. 

Try out the features and experience the hardware, software, and unit management solution they are offering, especially with the AI and machine-enabled cloud features. The available features are impressive. It's not just about opting for popular names; other players in the market can provide similar solutions at an affordable cost. You can save on your IT budget without compromising quality by exploring different options. Allocating the saved budget for other requirements becomes possible when you choose a reputable product at a more affordable cost.

Overall, I rate the solution an eight out of ten.

Thanks to their new cloud solutions, Extreme can be used in major stadiums, universities, and colleges. Extreme wireless devices are widely used in those spaces that require high throughput and density.

Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now.

The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei.

In terms of new features, Extreme access points are already on the leading edge. It's like cell phones where you're not even using 60 percent of your features and that's the problem. Extreme has the latest technology, and it's already better than Aruba or Cisco. However, if there are any features that could reduce costs, that would be welcome. 

I have been using Extreme for about 18 years. I started working with Extreme back when it was still called Enterasys.

ExtremeCloud is stable. I rate the solution 10 out of 10 for stability.

Extreme Wireless scales easily.  We are already running almost 6,000 access points at the university.

I rate Extreme support 10 out of 10. We get support from Dubai and third-line support from Boston.

Nothing is straightforward in the data world, and it won't be easy for people who don't know what they're doing, especially as environments become more complex. However, it's effortless if you've been trained and certified. One person could handle a small deployment, but we're doing around 850 access points at the university, and we've got a team of eight people. 

Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools.

A lot of customers will say that ExtremeCloud isn't affordable. However, I think the price is reasonable compared to Aruba and Cisco. As a seller, I believe the price is competitive, but customers don't want to pay licensing fees. In South Africa, once I've bought something, it must work forever.

I rate ExtremeCloud IQ eight out of 10.

We're using the latest version. It's deployed on a public cloud. We can get our management interface from the internet, from anywhere.

There are 2,000 people who use this solution in my organization, but we haven't finished the setup yet. Our users are mostly students.

It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly. 

The manageability is also good. We can create some places in the management interface, like different buildings (building A, building B, etc.) and floors. 

From our network, I can connect and do the deployments from anywhere.

The dashboard and stability need to be improved. We deployed some buildings and nearly 200 access points. 

We didn't install the access points for the buildings, so it would be nice for us to see which access point goes to which switch port. For example, it would be nice to know where a switch with a faulty access point is located.

The company didn't document it well, so it's like a discovery process. When there's a problem with the wireless signal, we don't know which access point is causing it. We need to go and see the access point lights. It's like the white LED is not blinking or not stable. It would be nice for us to be able to document the exact location of the access points.

I need to see the license because there are many features that are disabled for now because we are still using the essential license. Many features require the Pilot license.

I have been using this solution for about nine months.

It's not stable. I watched many videos. I thought I made some mistakes with deployment. I needed to isolate the access points management. In the beginning, it's like the data and access points were in the same zone. I watched some video that said not to do that, so I built a test environment and put the access points in that environment, but nothing changed. Hopefully, it's because we don't have the right license.

When we did the speed test, it's 500 or 600. We don't have the Pilot license, so we weren't expecting more than 150 megabits. Sometimes it's 105 megabits.

It's scalable. You can get the serial number and enter from the Extreme portals. We get serial numbers from the product, enter it in the website, and create zones, buildings, areas.

I didn't get the chance to directly communicate with Extreme like with Cisco, but it's okay. The company is helpful, but unfortunately, not like Cisco. They don't have too many engineers, so it was hard to get a response.

At this point, I don't ask for help too often. I did my research by myself. They have certification, but they don't have documents for the certification like in Cisco. With Cisco, I can get wireless certification documents from Amazon or even Cisco Press. I can pay and get the information from the internet, blogs, and the Cisco website.

In our country, many universities and companies use Extreme products, but this cloud solution is very new for us. I don't have friends who I can ask about a performance problem or how to design a network. Cisco is everywhere, but Extreme isn't.

Initial setup isn't complex. 

We opened a new email account with Extreme Portal and got a new account, like in the technical university. I entered my email address, set up a password, and that was all. We have an essential license actually, which is a limited license, but it was super easy.

Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference. 

I would rate this solution six out of ten.

I hope that when we get the license, it will be a nine.