IBM Tivoli NetCool OMNIbus Reviews

Vendor: IBM

3.7 out of 5

14 reviews
78% willing to recommend

814 followers

What is IBM Tivoli NetCool OMNIbus?

Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.

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IBM Tivoli NetCool OMNIbus is the #3 ranked solution in top Event Monitoring solutions. PeerSpot users give IBM Tivoli NetCool OMNIbus an average rating of 7.4 out of 10. IBM Tivoli NetCool OMNIbus is most commonly compared to SCOM: IBM Tivoli NetCool OMNIbus vs SCOM. IBM Tivoli NetCool OMNIbus is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 27% of all views.

Buyer's Guide

IBM Tivoli NetCool OMNIbus

May 2025

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Featured IBM Tivoli NetCool OMNIbus reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management. The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…

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DimitriosArvanitakis

Senior Program / Project Manager at IT/Security Consultancy Company

The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions based on: - The HW vendor - The alert type - The installed applications - The server OS/VM type and version - The interfaces between the various infrastructure elements - The network topology - The predefined event/alert correlation system rules They need to enhance the system's capabilities to detect network security breaches based on the aforementioned knowledge base and AI services and the relevant network security architecture.

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Hennie Du Toit

Principal Specialist Architecture and Governance at a tech services company with 501-1,000 employees

Honestly, the solution has a very complicated licensing model. Firstly, there should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing. There’s also no dashboard where you can see how many licenses you have consumed or what is free, which makes it quite challenging to know where you are at a certain space in time. So, you always have to do an audit to find your usage, which is a complicated exercise. The other thing is that we buy a lot of their products, but it takes a while for them to reintroduce the Blue Eyes functionality as part of the product suite. It requires separate licensing. So, if you want to use that functionality, you must buy a different product rather than being part of an existing product suite.

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IBM Tivoli NetCool OMNIbus mindshare

As of May 2025, the mindshare of IBM Tivoli NetCool OMNIbus in the Event Monitoring category stands at 10.2%, up from 8.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Event Monitoring

PeerResearch reports based on IBM Tivoli NetCool OMNIbus reviews

Type	Title	Date
Category	Event Monitoring	May 20, 2025	Download
Product	Reviews, tips, and advice from real users	May 20, 2025	Download
Comparison	IBM Tivoli NetCool OMNIbus vs ServiceNow IT Operations Management	May 20, 2025	Download
Comparison	IBM Tivoli NetCool OMNIbus vs BMC TrueSight Operations Management	May 20, 2025	Download
Comparison	IBM Tivoli NetCool OMNIbus vs OpsRamp	May 20, 2025	Download

Title	Rating	Mindshare	Recommending
SCOM	3.9	8.1%	85%	82 interviews Add to research
ServiceNow IT Operations Management	4.1	20.2%	94%	42 interviews Add to research

Valuable Features

IBM Tivoli NetCool OMNIbus's most valuable features include event management, monitoring, SNMP support, and compatibility with multi-layered protocols, providing accurate presentation of alerts. It offers user-friendly interfaces, effective deduplication and correlation, and architecture that supports customer access. Probes are efficient and require minimal customization. Organizations value its configurability, scalability, intelligent grouping, and legacy protocol support. It ensures efficient network performance monitoring and alarm prioritization, with comprehensive event tracking and drill-down capabilities.

"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."
"IBM Tivoli NetCool OMNIbus supports legacy protocols like CORBA, Huawei, and other telecom protocols, which I find beneficial."
"It's good for managed systems. The end query on the user interface is good. You can view lots of charts and graphs."

Room for Improvement

IBM Tivoli NetCool OMNIbus could improve by enhancing its root cause analysis, event correlation, and dashboard layout. Users find the GUI outdated and complex, with a need for easier integration and scalability. Licensing models and pricing are also concerns. Adding automated incident and real-time event management could help. Improvement in support quality and adapting cloud, AI, and ML technologies are needed. Database integration, security detection, and high availability need enhancement along with user-friendly interfaces.

"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."
"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."
"They could enhance the visibility to give us a unified view of our entire IT infrastructure."

Pricing

IBM Tivoli NetCool OMNIbus licensing and setup costs are often described as high, with separate licenses required for each component. Pricing depends on customer needs and the number of devices managed. Many users find the licensing expensive compared to similar products, and additional costs arise from maintenance, support, and infrastructure requirements. Cost-effectiveness is generally rated around five out of ten, indicating a relatively expensive solution for enterprise environments.

"It is a costly solution."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"You have to have the right level of budget to afford this solution."

Popular Use Cases

Organizations use IBM Tivoli NetCool OMNIbus for monitoring environments, event management, integration detection, and automation. It acts as a central point for collecting and analyzing events across multiple lines of business, facilitates root cause analysis, and enables alert processing. It integrates with various devices and systems, supports predictive analytics, and uses machine learning for enhanced data insights, essential for managing network and infrastructure performance in different sectors, including banking and InsurTech.

Service and Support

IBM Tivoli NetCool OMNIbus customer service rates low, often slow to respond, though some users rate it highly. Technical support receives mixed feedback, with ratings ranging from 6 to 10. Many find technical support helpful, responsive, and professional, though issues like slow replies and lack of updates exist. Some choose to solve issues independently before seeking assistance. Despite delays in urgent responses, support quality and informative resources are acknowledged positively.

Deployment

Initial setup of IBM Tivoli NetCool OMNIbus is reported as complex, requiring significant resources and timing. Users find flexibility in implementation but note multiple repositories and licenses are needed. Complexity varies; some find it straightforward, others face challenges, especially with integrations and specific criteria. Installation involves manual tasks, with setup times ranging from weeks to months depending on factors like environment integration and connection methods. Necessary experience and planning are crucial for successful deployment.

Scalability

IBM Tivoli NetCool OMNIbus is recognized for its robustness in scalability, accommodating extensive user bases and device monitoring efficiently. Feedback highlights smooth operation across numerous components and significant scalability in handling events and alarms. Some users indicate a minor challenge when scaling due to specific system constraints or layers, yet many users report seamless functionality even in diverse environments, monitoring critical applications. OMNIbus effectively manages growing demands without noticeable performance drawbacks.

Stability

IBM Tivoli NetCool OMNIbus is described as very stable by many users, with minimal challenges after updates and well-tested configurations. It supports legacy protocols and handles extensive event processing, although large environments may need to consider alert management. Some users experience occasional issues with alarm features. The solution's stability has increased over time, maintaining end-user satisfaction. Consistent updates and compatibility checks are crucial, yet some still face rare challenges. Stability is rated high among users.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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