KiSSFLOW Reviews

Name: KiSSFLOW
Brand: KiSSFLOW
Rating: 4.3 (12 reviews)

4.3 out of 5

12 reviews
92% willing to recommend

What is KiSSFLOW?

KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.

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KiSSFLOW is the #14 ranked solution in top Business Performance Management solutions, #15 ranked solution in top Low-Code Development Platforms, #20 ranked solution in BPM Software, and #21 ranked solution in top Rapid Application Development Software. PeerSpot users give KiSSFLOW an average rating of 8.6 out of 10. KiSSFLOW is most commonly compared to ServiceNow: KiSSFLOW vs ServiceNow. KiSSFLOW is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.

Helped 866,218 peers since 2012

Featured KiSSFLOW reviews

Julius Jagdon

Business Tools at Motorola Solutions

When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

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Idris Oyibo Igagwu

Integration Developer at FHI 360

One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the UI more beautiful beyond what Kissflow provides. In terms of the look and feel of the interface, it needs to be modified to give users and developers the avenue to alter one or two things in the design. For example, while you can add validations to input fields with drag and drop, you can't design an interface that would look so beautiful, like what you can do with JavaScript or React. Kissflow uses its own custom design, which they have put for you. If Kissflow could give us that flexibility, and the ability to add more to the look and feel, that would make it even more perfect. That is an area that they should work on. The ability to have the servers generated automatically based on the forms and their respective names would greatly simplify the process for us. This feature sets Kissflow apart from other programming languages. As someone who works with Java, I can't make a direct comparison since they serve different purposes.

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AlessandroFabris

Managing Director at IALC

There is one thing that I have been requesting for two years. However, I received an email last week stating that it will be released either this week or next week. It's the Gantt timeline feature for processes, and they informed me that it's finally coming. In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community. Currently, the integration with Google Drive is useful, but if you upload a document to Google Drive and make modifications there, it doesn't automatically update in KiSSFLOW. By incorporating a portal within KiSSFLOW, documents could be linked, and any changes made to the document would be reflected in the flowchart of KiSSFLOW as well. So any edits made in one portal should be reflected in another portal as well. Particularly in the processes, I have found a workaround by linking the document within the link. Therefore, if you make modifications in Google Drive by adding the document or updating the link, you can add the modified documents. However, it would be interesting to have a live document linked directly within KiSSFLOW, rather than just linking to the document itself.

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KiSSFLOW mindshare

Product category:

As of August 2025, the mindshare of KiSSFLOW in the Business Performance Management category stands at 0.3%, down from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business Performance Management Market Share Distribution
Product	Market Share (%)
KiSSFLOW	0.3%
Anaplan	13.1%
Oracle Hyperion	9.8%
Other	76.8%

Business Performance Management

PeerResearch reports based on KiSSFLOW reviews

Type	Title	Date
Category	Business Performance Management	Aug 29, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 29, 2025	Download
Comparison	KiSSFLOW vs Oracle Hyperion	Aug 29, 2025	Download
Comparison	KiSSFLOW vs Anaplan	Aug 29, 2025	Download
Comparison	KiSSFLOW vs Oracle Planning and Budgeting Cloud	Aug 29, 2025	Download

Title	Rating	Mindshare	Recommending
ServiceNow	4.2	N/A	91%	223 interviews Add to research
Camunda	4.1	N/A	89%	77 interviews Add to research

Valuable Features

KiSSFLOW's most valuable features include outstanding performance, intuitive user interface, easy process creation, remote lookup for APIs, AI-suggested fields, active community, agile boards, flexibility in process modification, native integrations with Google Drive, robust email automation, Outlook integration, comprehensive API support, no-code ease of use, virtual approvals, customizable processes, batch reporting, and streamlined automation. It supports integration with applications like DocuSign, Salesforce, OpenText, and SEB, enhancing flexibility, scalability, and stability.

"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The best thing about Kissflow is its user-friendliness."

Room for Improvement

Users desire more accessible form integration, improvements to storage and form attachments, and expanded third-party tool integration. They request features like a WhatsApp notification system, Gantt timeline, and live document linking. Customization of UI, input fields, and design elements is limited. Some complain about the lag in API calls, issues with the date field, and certain notifications not appearing on the mobile app. They wish for better organization of company resources within KiSSFLOW.

"There is room for improvement in terms of stability."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"One area where I believe Kissflow can be improved is customization."

ROI

KiSSFLOW significantly enhanced process efficiency, leading to notable time savings and cost reductions. Its intuitive interface facilitated quick adoption among team members, allowing for smoother workflow automation. Customization features helped address specific business requirements effectively. KiSSFLOW's robust integration capabilities streamlined operations across various platforms. Automation of repetitive tasks reduced manual work, boosting productivity.

Pricing

KiSSFLOW is seen as an affordable product with costs based on the number of users or modules. Subscriptions are required for business accounts, but free trials are available. Users note that the product is more expensive than competitors at $15 per user per month, with other platforms costing $10 or less. Despite higher costs, there are no additional charges beyond the standard license fee. The overall cost is considered not too expensive.

"The license is very expensive."
"Your company must subscribe to the solution if you create a business account."
"The product costs $15 per user per month."

Popular Use Cases

Organizations use KiSSFLOW for various internal workflows such as managing freelancers, automating processes, handling HR tasks like onboarding, and tracking project progress. It assists in approvals, finance management, enterprise health management, request approvals for leave, and service delivery. Companies leverage its automation capabilities to transition from paper to online forms, streamline operations, integrate spreadsheets, and maintain quality control in multiple departments.

Service and Support

KiSSFLOW customer service is highly responsive and efficient, with prompt issue resolution and fast support team responses. Users appreciate the knowledgeable assistance and helpfulness, with options for direct communication with product managers. Extensive documentation is available, and technical support teams assist via email or scheduled meetings. Feedback varies on response times, but generally, users find the support satisfactory and kind.

Deployment

Initial setup of KiSSFLOW varies in complexity. Some found it straightforward, especially with cloud deployment and training support. For first-time users, understanding advanced functions may take time. Deployment duration ranged from a few weeks to a month. Users appreciated cloud accessibility and the ease of account creation and application development. Support from KiSSFLOW and partners played a crucial role for many.

Scalability

KiSSFLOW is recognized for its scalability with organizations ranging from small teams to large enterprises making easy adjustments in user numbers. Users value its seamless integration with Google and ERP systems, facilitating expansion. Most appreciate the platform's capacity, though some feel there’s room for feature enhancements. Many highlight the ease of scaling and integration, particularly with Google tools, aiding significant user bases effectively. Some note improvements over time, making scaling more efficient.

Stability

KiSSFLOW has been described as stable and reliable. Users have faced only minor issues during updates and consistently rate its stability highly, ranging from seven to ten out of ten. It utilizes certified servers and has shown no major problems. Users appreciate its speed and trust its stability, noting that it does not experience downtime or go offline. Stability has been excellent, with a positive user experience due to its remarkable performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our KiSSFLOW Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	4

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	42
Midsize Enterprise	23
Large Enterprise	65

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

Wholesaler/Distributor

Manufacturing Company

Performing Arts

Government

Insurance Company

Non Profit

Media Company

Comms Service Provider

Transportation Company

Retailer

University

Energy/Utilities Company

Healthcare Company

Pharma/Biotech Company

Recruiting/Hr Firm

Legal Firm

Educational Organization

Outsourcing Company

Construction Company

Printing Company

Newspaper

Security Firm

Aerospace/Defense Firm

Hospitality Company

Logistics Company

Real Estate/Law Firm

Compare KiSSFLOW with alternative products

Learn more about KiSSFLOW

KiSSFLOW customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.

Author info	Rating	Review Summary
Business Tools at Motorola Solutions	4.5	I use KiSSFLOW to integrate business tools with spreadsheets, streamlining processes by automating ticket handling. Its integration features are valuable as they eliminate redundant steps. However, grouping tickets simultaneously for approval needs improvement to enhance user efficiency.
Integration Developer at FHI 360	4.5	Our company utilizes KiSSFLOW for diverse projects, including finance applications and enterprise health management. Its user-friendly interface and flexible features like API support are advantageous, though customization options for UI design could be improved for better aesthetic control.
Managing Director at IALC	4.5	We use KiSSFLOW for managing quality control, HR tasks, sales processes, and project tracking, valuing its agile boards, flexibility, and Google Drive integration. Although improvements like a Gantt feature and document syncing are needed, it offers impressive ROI and affordability.
Partner at Ismael and Co., CPAs	4.0	We use KiSSFLOW to streamline operations and facilitate remote work, eliminating the need for emails. Its customizable features ease task management, though improvements in editable PDF forms and mobile notifications are needed. Previously, we considered ClickUp and Pipefy.
Data Analyst at Testbook	4.0	My ed-tech company uses KiSSFLOW to manage freelancers creating exam questions, automate processes, and generate reports. The solution's form creation, API integration, and community support are valuable, though improvements are needed in API call delays and date fields.
Software Engineer at Pharma International Company	5.0	I use KiSSFLOW primarily for transforming paper processes into automated online forms. The platform's flexible API integrations with systems like DocuSign and Salesforce enhance automation. However, there's room for improvement in its stability. Overall, it's a scalable solution.
Analyst at a tech company with 1,001-5,000 employees	4.5	In my experience, KiSSFLOW is excellent for configuring approval workflows without coding expertise, allowing non-IT staff to create processes easily. While the user interface is friendly, it could still see some improvements. We primarily use it for purchase approvals.
Digital Consultant at a mining and metals company with 501-1,000 employees	4.0	No summary available

KiSSFLOW Reviews

What is KiSSFLOW?

Featured KiSSFLOW reviews

KiSSFLOW mindshare

PeerResearch reports based on KiSSFLOW reviews

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

Top industries

Compare KiSSFLOW with alternative products

Learn more about KiSSFLOW

KiSSFLOW customers

Related questions

Product Categories

Popular Comparisons