Oracle Hyperion Reviews

Oracle Hyperion's return varies among users. Some rate it three out of five for ROI, while others feel the value provided justifies a four out of five rating. Users note major changes in task efficiency, with budgeting time reduced from three months to weeks. Data accuracy reportedly improves to 99.9%. Though some observed a return, others have not seen expected financial gains, indicating a potentially mixed overall impact.

Oracle Hyperion pricing is perceived as high, with users indicating annual licensing costs and complex initial setup. Cloud-based licenses are subscription-based, while on-premise licenses require larger upfront investment based on user numbers. Medium-sized companies often find the user-based licensing expensive. Licensing and implementation have hidden costs, and price models are considered costly compared to some alternatives. Oracle Hyperion's expense is seen as justified for larger enterprises requiring robust functionality. Initial setup complexity rated highly impacts overall costs.

• "The licensing cost for the on-premises version of the solution is too high."
• "It might be considered relatively costly compared to some alternatives."
• "Oracle Hyperion's licensing structures are quite expensive for some companies, especially medium-sized companies because of the user-based license."

Organizations primarily use Oracle Hyperion for Enterprise Performance Management, focusing on financial planning, budgeting, and reporting. It centralizes budgeting, replacing Excel, improving accuracy. Hyperion also supports financial consolidation, forecasting, and scenario modeling. The tool is used on-premises and in cloud environments like EPBCS. Users benefit from its capabilities in handling multidimensional data, analytics, and integration with other systems like ERP. It facilitates real-time data updates for advanced financial management and reporting.

Customer service is generally seen as satisfactory, though there's a notable concern with technical support. It varies widely, with many finding it lengthy and complex, often requiring multiple interactions with different support staff. Some users particularly dislike being passed between teams. Response times can vary, especially for lower-priority issues. Challenges persist in environments with multiple Oracle products. While some find the support team to be responsive, others think improvements are needed to meet expectations.

Users described Oracle Hyperion's initial setup as challenging, especially when upgrading or working within large or complex environments. Though some found it straightforward, complexities often arose from technical requirements, defining business processes, and integrating independent tools. Expertise and professional assistance were commonly needed. Those with experience found it easier, while newcomers faced more difficulties. Cloud-based versions were noted to simplify some setup processes compared to on-premises solutions. Deployment time varied significantly based on project scope.

Many users find Oracle Hyperion scalable, meeting their growing needs without issues, particularly in large enterprises with extensive data and users. It handles complex financial consolidations efficiently. Some limitations arise with customization and scaling user numbers quickly outside cloud environments. Performance concerns exist in certain configurations, but the product scales well, especially alongside planning instances, supporting hundreds of users. Users report effective scaling across various company sizes and industries, with plans to enhance scalability through cloud technology.

Oracle Hyperion is recognized for its generally stable performance, although users have reported minor issues such as Java memory leaks and occasional bugs during version upgrades. Some challenges with the Essbase engine and complex configurations exist, particularly for government-related budgeting. Despite certain setbacks requiring technical fixes, many users appreciate its reliability, especially for larger datasets and organizations. Stability is often rated between seven to nine out of ten, signifying a high level of user satisfaction.