Swimlane Reviews

Name: Swimlane
Brand: Swimlane
Rating: 3.9 (6 reviews)

3.9 out of 5

6 reviews
100% willing to recommend

What is Swimlane?

Swimlane is a leader in security orchestration, automation and response (SOAR). By automating time-intensive, manual processes and operational workflows and delivering powerful, consolidated analytics, real time dashboards and reporting from across your security infrastructure, Swimlane maximizes the incident response capabilities of over-burdened and understaffed security operations.

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Swimlane is the #1 ranked solution in top AI-Powered Security Automation solutions and #18 ranked solution in SOAR tools. PeerSpot users give Swimlane an average rating of 7.8 out of 10. Swimlane is most commonly compared to Microsoft Sentinel: Swimlane vs Microsoft Sentinel. Swimlane is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

March 2025

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Featured Swimlane reviews

Srikanth Nuthalapati

Software Engineering Manager at Deloitte

The stability of the solution has room for improvement. I would like Swimlane to provide a single space where we can go to code, build, and automate. Where we have a provision to create tables, playbooks, and tables to produce results, connect all the dots, and make the flow automated. This would make it much easier to navigate than having to jump to different places. I would like to have a single button to click that would start me on the journey of creating my own code from the ground up, from the workflow algorithm to the automation process. This would be simpler than what I had with Splunk Phantom, where I had to piece things together and connect the dots to get the full picture. With this new feature, I could create the full picture with just one button click.

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Sairam S

Associate at Deloitte

Swimlane is easy to start with, as it requires minimal prior knowledge to get started. It is flexible, providing room for users to set up specific incident response flows. Additionally, its integration capabilities allow connections to various platforms, enhancing its usability. Swimlane has helped reduce analyst time, contributing to operational efficiency.

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reviewer2686428

Works

Swimlane is highly customizable. I can do anything in the platform, from integrating my email inbox to automating tasks and creating cases for analysts. It is easy to integrate with multiple tools due to its drag-and-drop connectors. The marketplace offers more than two thousand playbooks and components, easing the configuration of SOC solutions.

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Swimlane mindshare

Product category:

As of April 2025, the mindshare of Swimlane in the Security Orchestration Automation and Response (SOAR) category stands at 3.4%, up from 3.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR)

Key learnings from peers

Last updated Apr 6, 2025

Valuable Features

Swimlane offers high customization and integration capabilities with minimal prior knowledge needed to start. It aids operational efficiency through workflow representations and integration with various platforms. A single portal unifies logs from different sources. Users benefit from its drag-and-drop connectors and over two thousand playbooks. Swimlane simplifies task automation, email integration, and incident response flow setup while reducing analyst time. Its support is highly valued and appreciated by organizations.

"Swimlane is a very effective way to represent workflows involving multiple users."
"Swimlane enables two SOC analysts to work efficiently as much as ten analysts would without Swimlane, which translates to significant manpower savings."
"Our primary goal was to reduce analyst time, and we have been successful in that."

Room for Improvement

Swimlane requires an easier setup and deployment process. Users seek enhanced stability and version control along with a reduction in bugs and latency. They desire a comprehensive space for coding and automation and a single feature to simplify workflow creation. Despite being marketed as no-code, it often necessitates coding. Enhancements in the orchestration tab and the introduction of a third dimension could increase usability.

"I would like to see improvements in the minor bugs that occur with each update, as some features might have issues."
"There is a need for enhanced version control in Swimlane. Currently, our version does not support it, making it tough to move changes between environments during significant updates."
"We faced a lot of issues with the product’s stability."

Popular Use Cases

Swimlane is primarily utilized for security orchestration, automation, and administration. Many employ it as an alternative to Splunk Phantom for SOAR functions. It serves as a ticketing and SecOps automation platform, aiding in alert and phishing triages, case management, and workflow documentation. Teams rely on it for automating security processes, streamlining analyst tasks, and managing incidents, while companies use it to depict workflows and facilitate multi-user processes.

Service and Support

Swimlane's technical support is highly regarded for being attentive and responsive. Users consistently note that support agents provide prompt initial responses, often within 30 minutes, indicating that an agent is actively engaged with the issue. Although the time taken to resolve problems varies, the efficiency and professionalism shown by the support team are commendable. Users contribute content to tech support, enhancing its quality and effectiveness.

Deployment

Swimlane's initial setup is a mix of complex and straightforward experiences. Some users find it challenging, taking several months due to integration and customization needs. Others note quick setup by the team, highlighting easy cloud deployment. While customization capabilities make it straightforward, users still need to tailor solutions based on specific needs. The learning curve involves designing personal implementations and migrating existing playbooks, influencing the duration and ease of the setup process.

Scalability

Swimlane is frequently praised for its scalability, with users noting its ability to handle a large number of alerts without issues. However, some mention instability when expanding the user base, although many appreciate its adaptability in cloud environments. Scalability receives high marks, being described as efficient in managing various projects with numerous users. Despite isolated reports of instability, Swimlane's reputation for scaling effectively remains popular among those managing significant workloads.

Stability

Some users experience smooth performance without stability issues in Swimlane, while others note a need for improvement. Several users give it a stability rating between five and seven out of ten, mentioning that occasional restarts are necessary, indicating potential for optimization. Users are divided, with some content about the stability and others seeking enhancements to meet expectations fully.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Security Orchestration Automation and Response (SOAR) Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Government

Manufacturing Company

University

Retailer

Energy/Utilities Company

Recreational Facilities/Services Company

Non Profit

Construction Company

Healthcare Company

Educational Organization

Comms Service Provider

Aerospace/Defense Firm

Insurance Company

Transportation Company

Real Estate/Law Firm

Legal Firm

Pharma/Biotech Company

Hospitality Company

Security Firm

Consumer Goods Company

Logistics Company

Wellness & Fitness Company

Media Company

Outsourcing Company

Performing Arts

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Learn more about Swimlane

Swimlane was founded to deliver scalable innovative and flexible security solutions to organizations struggling with alert fatigue, vendor proliferation and chronic staffing shortages. Swimlane is at the forefront of the growing market for security automation and orchestration solutions that automate and organize security processes in repeatable ways to get the most out of available resources and accelerate incident response.