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Symantec VIP Access Manager Reviews

Vendor: Broadcom
4.2 out of 5
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What is Symantec VIP Access Manager?

Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

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Symantec VIP Access Manager is the #12 ranked solution in top Authentication Systems and #19 ranked solution in top Access Management solutions. PeerSpot users give Symantec VIP Access Manager an average rating of 8.4 out of 10. Symantec VIP Access Manager is most commonly compared to Microsoft Entra ID: Symantec VIP Access Manager vs Microsoft Entra ID. Symantec VIP Access Manager is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 12% of all views.
Buyer's Guide
Symantec VIP Access Manager
February 2026
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Symantec VIP Access Manager mindshare

Product category:
Authentication Systems
As of March 2026, the mindshare of Symantec VIP Access Manager in the Authentication Systems category stands at 2.4%, up from 1.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.4%
Microsoft Entra ID7.8%
Okta Platform5.0%
Other84.8%
Authentication Systems

PeerResearch reports based on Symantec VIP Access Manager reviews

TypeTitleDate
CategoryAuthentication SystemsMar 26, 2026Download
ProductReviews, tips, and advice from real usersMar 26, 2026Download
ComparisonSymantec VIP Access Manager vs Microsoft Entra IDMar 26, 2026Download
ComparisonSymantec VIP Access Manager vs Cisco DuoMar 26, 2026Download
ComparisonSymantec VIP Access Manager vs Fortinet FortiAuthenticatorMar 26, 2026Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Entra ID4.37.8%95%273 interviewsAdd to research
Okta Platform4.35.0%96%102 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Users appreciate Symantec VIP Access Manager for its robust security features, ease of integration, and reliable multi-factor authentication. They praise its scalability, single sign-on capabilities, and ability to streamline access management. The responsive customer support and comprehensive documentation also receive high marks. Flexibility in deployment and extensive customization options stand out as essential benefits, making it suitable for various environments.
  • "Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
  • "The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
  • "Mostly from a product expert's point of view, it provides solutions for my clients."

Room for Improvement

Symantec VIP Access Manager needs better integration with third-party applications and enhanced customization options. Users expressed difficulties with configuration and cited inconsistent performance when accessing certain features. Some mentioned the need for more robust documentation and quicker customer support response times. Improved user experience during initial setup and more intuitive navigation were also highlighted as areas for enhancement.
  • "Geofencing needs improvement."
  • "Technical support is one of the worst problems."
  • "The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."

ROI

Users consistently reported increased security and efficient management of access controls with Symantec VIP Access Manager. They appreciated lower costs from reduced manual efforts and fewer security breaches. Enhanced user productivity and simplified login processes contributed to positive ROI. Users also noted improved compliance and audit trails. Symantec VIP Access Manager helped users minimize downtime and operational disruptions, providing quick returns on their investments through robust authentication mechanisms and centralized access management.

Pricing

Symantec VIP Access Manager offers a flexible pricing model suitable for enterprises, with costs varying based on the number of users and level of support required. Users indicate that it delivers robust security features and scalability, providing good value for the investment. Pricing details are often customized to suit specific organizational needs, ensuring a tailored solution for different business environments.

  • "I can say that the solution is worth the money."
  • "There are additional costs for maintenance."
  • "There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."

Popular Use Cases

Users primarily utilize Symantec VIP Access Manager for secure multi-factor authentication to safeguard sensitive data in business applications. It excels in managing identity access and provides strong authorization protocols, ensuring only authorized personnel can access critical resources. It integrates seamlessly with existing infrastructure, enhancing security without complicating operational workflows. Users appreciate its reliability in preventing unauthorized access and its role in streamlining secure login processes across diverse platforms.

Service and Support

Symantec VIP Access Manager provides excellent customer service and support. Users find the support team responsive and helpful, addressing issues promptly. Symantec's support resources are comprehensive, assisting users effectively. Many appreciate the knowledgeable staff and seamless communication channels, valuing timely and precise assistance. The support team resolves queries efficiently, enhancing user satisfaction.

Deployment

Users find Symantec VIP Access Manager setup straightforward and quick. Some mention that the user-friendly installation process requires minimal documentation. Even first-time users navigate the steps easily. Configurations are intuitive, significantly reducing the need for extensive training or support. Users appreciate the efficiency and seamless integration into their existing systems. Setup speed and simplicity receive consistent praise, further emphasizing the accessibility of Symantec VIP Access Manager.

Scalability

Users appreciate the scalability of Symantec VIP Access Manager, noting it handles large-scale deployments effectively. They find it reliable for managing multiple users and devices without performance degradation. Feedback highlights its capacity to integrate seamlessly into existing infrastructures and expand according to growth requirements. Users believe it to be a flexible and adaptable tool suitable for various organizational sizes.

Stability

Users find Symantec VIP Access Manager stable with consistent performance. It handles high volumes of authentications without issues and rarely crashes. Users report reliable uptime and trust it for critical authentication needs. Some users mention occasional minor bugs but they are not frequent. Security features enhance the stability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Symantec VIP Access Manager Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise9
By reviewers
By visitors reading reviews
Company SizeCount
Small Business49
Midsize Enterprise24
Large Enterprise55
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
10%
Financial Services Firm
8%
Healthcare Company
8%
Performing Arts
8%
Computer Software Company
7%
Wholesaler/Distributor
5%
Insurance Company
5%
Media Company
4%
Outsourcing Company
4%
University
3%
Legal Firm
2%
Recreational Facilities/Services Company
2%
Energy/Utilities Company
2%
Marketing Services Firm
2%
Educational Organization
2%
Hospitality Company
2%
Logistics Company
2%
Retailer
2%
Security Firm
2%
Consumer Goods Company
2%
Transportation Company
2%
Government
2%
Real Estate/Law Firm
2%
Aerospace/Defense Firm
1%
Pharma/Biotech Company
1%
Wellness & Fitness Company
1%
Non Profit
1%
Construction Company
1%

Compare Symantec VIP Access Manager with alternative products

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Learn more about Symantec VIP Access Manager

Symantec VIP Access Manager was previously known as Symantec VIP.

Symantec VIP Access Manager customers

Maine Medical Center, Aria S.p.A

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Product Categories

Product Categories
Authentication Systems
Access Management

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Symantec VIP Access Manager Reviews Summary
Author infoRatingReview Summary
Presales Consultant at Cyberwise4.0I use Symantec VIP Access Manager primarily for VPN access with second-factor authentication. The tool’s mobile app is user-friendly, though I suggest enhanced integration with other cybersecurity technologies and improved integration capabilities for better overall functionality.
Administrator at a tech vendor with 10,001+ employees4.5I used Symantec VIP Access Manager as a multifactor authentication tool for new employees, finding it reliable and easy to set up. However, first-time users may benefit from a step-by-step guide, as initial setup can be confusing.
Senior Security Engineer at a tech services company with 1,001-5,000 employees4.5No summary available
Specialist Solution Architect at a tech services company with 1-10 employees5.0No summary available
Consultant at a government with 11-50 employees4.0No summary available
Professional Services Consultant at a tech services company with 51-200 employees4.0I found Symantec VIP a stable, cloud-based solution that improved productivity and simplified credential management for remote users. Setup was straightforward, and support was good, though geofencing needs improvement.
Network Analyst at a healthcare company with 1,001-5,000 employees3.0I find the 2FA valuable for compliance, and basic setup was easy. However, the RADIUS server lacks functionality, customer support is poor, and failover stability is an issue. Advanced configuration was also complex.
Senior Network Engineer at a tech services company with 10,001+ employees3.0I find version 9.1's dashboard changes valuable, but the User Store synchronization and scalability need improvement. Customer support in India is also a concern for me, despite no stability issues.