What is our primary use case?
For us, it was a way of getting in the door without having to buy a controller. I used Aruba Instant with a bunch of schools.
What is most valuable?
If you don't need heavy-duty filtering and things like that, it's a cheap solution. And, you have central management, and it works. So the customer automatically picks a virtual controller and controls all the IAPs within that enterprise.
Lately, Aruba has tried to provide central management for these IAPs, but none of my customers will set up that way. So, if you buy IAPs today for three months, you can get central management from it through Aruba's cloud.
What needs improvement?
Every product can be improved. It's a catch-22. If you want something better, then you opt for a controller solution. For example, in a school setting, you would want to segregate the teachers from the students. Additionally, you don't want the students accessing inappropriate websites. Moreover, you need to separate the servers where they store sensitive information. Aruba Instant does a fine job with these requirements.
However, in a corporate environment or a larger network, where more advanced filtering or MAC-based filtering is needed, I don't think the IAPs would be sufficient. The solution might not connect in a real enterprise setup.
For how long have I used the solution?
I have been using the solution since it was out on the market. I grew with this product.
How are customer service and support?
The customer support is good.
How would you rate customer service and support?
How was the initial setup?
The initial setup is easy. When people say something is complex, it usually means they are not familiar with it. If you put your mind to it, it's manageable.
It's each classroom has an IAP. So you only have to get the first one. Once you get the first one, the other nineteen are just plug-and-play. You upgrade to the level of software you want it to be, and then you configure it.
So, you configure the first one, test it, and if it meets your requirements, you just plug in the rest of them, and they replicate the settings from the first one. It's as simple as that.
The deployment takes four hours to a day. The initial setup involves cabling personnel and individuals responsible for mounting the access points on the ceiling. However, when it comes to configuration, one person can handle it.
The maintenance is no big deal. Because you go on there, you log into the virtual controller. And if it's a new version, it tells you to download it. So you download, you upgrade the first one, then automatically, that upgrades all your IAPs.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. If you buy an IAP and later decide to switch to a controller solution, you don't have to discard your existing access points. You can simply convert them and pay for the licensing. It's a convenient option they offer.
However, the first generation, they weren't as flexible. So, they have become more flexible.
What other advice do I have?
For small businesses or educational institutions like schools, I would definitely recommend considering it.
If it's a true enterprise environment, it may not be suitable. It also depends on how well they have their act together. If they prioritize security and strict control, then a controller-based solution would be more appropriate.
For example, hospitals generally opt for a controller-based solution. However, many hospitals have satellite offices or smaller locations, and Aruba Instant can be easily implemented there.
Overall, I would rate the solution a nine out of ten. It works, it is fast, and it does the job.