Aruba Instant and Mist AI and Cloud are key competitors in the wireless networking solutions market. Mist AI and Cloud appear to have the upper hand due to their advanced automation and AI-driven features.
Features: Aruba Instant offers a simple setup and good performance with a built-in firewall, redundancy in wireless connections, and flexible controller management. Mist AI and Cloud provide advanced automation, intuitive AI features like Marvis, and seamless integration capabilities.
Room for Improvement: Aruba Instant's cloud management could benefit from better documentation and enhanced IoT compatibility. Mist AI and Cloud need to address their high cost and improve localized support, especially in regions like Brazil.
Ease of Deployment and Customer Service: Aruba Instant supports various deployment models, but post-acquisition support has been slow. Mist AI and Cloud focus on public cloud solutions, with customer support needing improvements in regional presence.
Pricing and ROI: Aruba Instant is cost-effective, appealing to small to medium-sized businesses, while Mist AI and Cloud are pricier, especially in high-tax regions, though they offer strong ROI through their features.
Overall, it's a fair pricing and good in terms of cost-effectiveness or ROI.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
The technical support from Aruba is of high quality, and I would rate it a ten.
I rate Aruba TAC as a 9 out of 10.
My experience with the technical support from Juniper has been quite good; for example, if we call them, their support is quite quick, and they send a person on-site in just a few hours of reporting the cases.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
I find Aruba Instant to be highly scalable.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
Aruba is a known name in the market providing sufficient support for all these products.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
The stability needs improvement because in many places in Delhi, it intermittently goes down due to temperature and noise in the switches.
Some features are not listed in the cloud management platform and still require offline access, so enhancing the cloud management features would be better for us.
An important missing feature is the console port, which allows direct management without the cloud.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
They should focus on making their GUI more user-friendly.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
We do not sell very expensive devices as we move to other products.
However, when compared to entry-level market segments, the price is higher.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
The most beneficial features for network management are the price and the cloud console.
I highly value Aruba Instant for its ClearPass feature, which is an exceptional product for network access control and works as a NAC solution.
The most valuable feature of Aruba Instant On is that it is cloud-managed, making it easy to manage multiple locations in a single dashboard.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
| Product | Market Share (%) |
|---|---|
| Aruba Instant | 2.3% |
| Mist AI and Cloud | 1.6% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 9 |
| Large Enterprise | 8 |
Aruba Instant delivers the only controllerless Wi-Fi solution that is easy to set-up, and loaded with security and smarts needed to accelerate your business without breaking your budget.
Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.
Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.
Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.
With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.
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