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Dell Technologies Ruckus vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Technologies Ruckus
Ranking in Wireless LAN
26th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
20th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Wireless LAN category, the mindshare of Dell Technologies Ruckus is 1.2%, up from 0.2% compared to the previous year. The mindshare of Mist AI and Cloud is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Mist AI and Cloud1.9%
Dell Technologies Ruckus1.2%
Other96.9%
Wireless LAN
 

Featured Reviews

SS
Manager at Hanvi Global Tech
A cost-effective cloud controller solution for real-time detection
Customers are increasingly focusing on seamless roaming between Dell Ruckus access points. They want to know how quickly and reliably their devices can switch connections as they move around, minimizing downtime and disruptions. Specifically, they are interested in the frequency and aggressiveness of roaming protocols, ensuring smooth transitions without disconnecting from the network. Overall, I rate the solution a nine out of ten.
Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice for anybody who is considering this solution is that they do not need to complete a proof of concept."
"Has an extremely good feature set."
"AI is the most valuable feature."
"It's really easy to provision and support. Those are its main features."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Ability to control the access points by groups."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"This solution helps customers save time and fix problems proactively."
 

Cons

"The security needs to be improved because we have had problems with people accessing our network using the VPN."
"The inter-functionality with other vendors was a negative for us."
"The solution has various licensing policies. It will be easy to use if it is an open single license."
"If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"Setup cost was quite expensive, it's a concern."
"The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively."
"Overall, I am not too happy with Mist Access Points."
"There is no local support for Mist in Brazil."
 

Pricing and Cost Advice

Information not available
"Mist AI and Cloud is expensive."
"The price of this product is approximately the same as competing products in the market."
"The price is not cheap, but it's a reliable solution and very easy for management."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"The solution is expensive in Brazil."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Computer Software Company
10%
Comms Service Provider
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
Being that I don't use it day in and day out, I can't really comment on any areas that could be improved, whether slightly, or if there are any downsides to the products currently. I wouldn't think...
What is your primary use case for Mist AI and Cloud?
We sell Mist AI and Cloud to universities all the time, including wireless and switching. We also sell it to manufacturing, and we're deploying it in our warehouses ourselves. Wireless is used for ...
 

Also Known As

Dell EMC Ruckus
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Dell Technologies Ruckus vs. Mist AI and Cloud and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.