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Dell Technologies Ruckus vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Technologies Ruckus
Ranking in Wireless LAN
26th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
20th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Wireless LAN category, the mindshare of Dell Technologies Ruckus is 1.1%, up from 0.2% compared to the previous year. The mindshare of Mist AI and Cloud is 1.9%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Mist AI and Cloud1.9%
Dell Technologies Ruckus1.1%
Other97.0%
Wireless LAN
 

Featured Reviews

SS
Manager at Hanvi Global Tech
A cost-effective cloud controller solution for real-time detection
Customers are increasingly focusing on seamless roaming between Dell Ruckus access points. They want to know how quickly and reliably their devices can switch connections as they move around, minimizing downtime and disruptions. Specifically, they are interested in the frequency and aggressiveness of roaming protocols, ensuring smooth transitions without disconnecting from the network. Overall, I rate the solution a nine out of ten.
Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice for anybody who is considering this solution is that they do not need to complete a proof of concept."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"There are several valuable features. One of them is Cibas, and another one is Marvis."
"It's a stable product, we don't have any major issues with it."
"This solution helps customers save time and fix problems proactively."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"AI-driven automation helps implement the solution quickly."
"Natural language patching is an important feature."
"Mist is a really good tool that provides essential AI information from an operational point of view, covering both wireless and switching."
 

Cons

"The security needs to be improved because we have had problems with people accessing our network using the VPN."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"The user experience should be improved. It's not user-friendly."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"Mist AI and Cloud should improve its integrations."
"The solution doesn't provide mail notifications currently."
"Mist AI and Cloud should be marketed more and focus on making partners in the industry."
"Mist AI and Cloud need to improve the configuration speed."
"Configuration could be improved."
 

Pricing and Cost Advice

Information not available
"The price is not cheap, but it's a reliable solution and very easy for management."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"The price of this product is approximately the same as competing products in the market."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"Mist AI and Cloud is expensive."
"The solution is expensive in Brazil."
"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Computer Software Company
11%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
Being that I don't use it day in and day out, I can't really comment on any areas that could be improved, whether slightly, or if there are any downsides to the products currently. I wouldn't think...
What is your primary use case for Mist AI and Cloud?
We sell Mist AI and Cloud to universities all the time, including wireless and switching. We also sell it to manufacturing, and we're deploying it in our warehouses ourselves. Wireless is used for ...
 

Also Known As

Dell EMC Ruckus
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Dell Technologies Ruckus vs. Mist AI and Cloud and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.