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Dell Technologies Ruckus vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Technologies Ruckus
Ranking in Wireless LAN
27th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
19th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Wireless LAN category, the mindshare of Dell Technologies Ruckus is 0.8%, up from 0.2% compared to the previous year. The mindshare of Mist AI and Cloud is 1.7%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Mist AI and Cloud1.7%
Dell Technologies Ruckus0.8%
Other97.5%
Wireless LAN
 

Featured Reviews

SS
Manager at Hanvi Global Tech
A cost-effective cloud controller solution for real-time detection
Customers are increasingly focusing on seamless roaming between Dell Ruckus access points. They want to know how quickly and reliably their devices can switch connections as they move around, minimizing downtime and disruptions. Specifically, they are interested in the frequency and aggressiveness of roaming protocols, ensuring smooth transitions without disconnecting from the network. Overall, I rate the solution a nine out of ten.
Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice for anybody who is considering this solution is that they do not need to complete a proof of concept."
"The most useful aspect of Mist AI and Cloud is automation capabilities."
"AI-driven automation helps implement the solution quickly."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."
"If you compare wired versus wireless, it's convenient, you don't need to have one place for connectivity, you can move around and it's easier, and sometimes it's a hassle to work with wires, which is why wireless is so convenient."
"Regarding features, the solution seems to be very intuitive."
"Natural language patching is an important feature."
"Ability to control the access points by groups."
 

Cons

"The security needs to be improved because we have had problems with people accessing our network using the VPN."
"The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully understand the available features."
"The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully understand the available features."
"It would be beneficial to have support for the Chinese language."
"If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices."
"Setup cost was quite expensive, it's a concern."
"The user experience should be improved. It's not user-friendly."
"The inter-functionality with other vendors was a negative for us."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
 

Pricing and Cost Advice

Information not available
"The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
"The price is not cheap, but it's a reliable solution and very easy for management."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"The solution is expensive in Brazil."
"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"The price of this product is approximately the same as competing products in the market."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise8
 

Questions from the Community

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What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
Areas of Mist AI and Cloud that could be improved or enhanced may include coverage, because in many cases, if there are 50 users needing to connect to one access point, then the performance goes dr...
 

Also Known As

Dell EMC Ruckus
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Dell Technologies Ruckus vs. Mist AI and Cloud and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.