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BeyondTrust Privileged Remote Access pros and cons

Vendor: BeyondTrust
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

BeyondTrust Privileged Remote Access offers robust security with features like multi-factor authentication and encryption, meeting compliance requirements.
The ease of deployment and maintenance across different operating systems enhances user convenience and speed in setup.
Its integration with Active Directory allows efficient discovery and protection of endpoints and user accounts, bolstering security management.
BeyondTrust Privileged Remote Access facilitates remote access without needing a VPN by allowing secure server access via the internet, which simplifies user onboarding.
With a track record of stability and reliability, the platform reduces the need for multiple services and is supported by effective technical assistance.

CONS

Changing the password should be simplified, and there should not be a charge for it.
Its management is through two different portals without interlinking, making the process inconvenient for admins who must switch between them.
Multi-factor authentication is limited to the login of BeyondTrust, hindering its implementation at the endpoint level.
The integration of BeyondTrust with various platforms is challenging and requires simplification.
Customer support has slowed, transitioning from chat options to ServiceNow tickets, increasing resolution times.
 

BeyondTrust Privileged Remote Access Pros review quotes

AK
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
Jun 25, 2025
More organizations are moving towards cloud infrastructure with BeyondTrust Privileged Remote Access.
Hahn Rolf - PeerSpot reviewer
CEO at MICRODYN AG
Dec 9, 2024
The secure access must be audited live, ensuring patient data protection.
Sorin Hrincu - PeerSpot reviewer
PAM SecOps Team Manager at a tech vendor with 5,001-10,000 employees
Jun 21, 2023
The privileged remote access platform is able to track and record everything that happens within a session.
Learn what your peers think about BeyondTrust Privileged Remote Access. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
SteveJenovai - PeerSpot reviewer
Sr Technical Product Manager (Sr. Consultant at Computronix) at Computronix
Jun 25, 2022
The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features.
Aaron Margerum - PeerSpot reviewer
Systems Engineer at NRC
Jul 26, 2022
I like all of it. You can access computers that are on a DMZ. You can access computers that are off the network and on the network. You pretty much have access to computers wherever they are. As long as they have the client on them, you can get to them. So, it is convenient, but its main feature is that you can use your smart card to elevate your privileges remotely. That's a great feature.
Sean Rall - PeerSpot reviewer
Lead Developer at a computer software company with 11-50 employees
Jul 6, 2022
It is expensive, however, in the grand scheme of things for us, since we are 24/7 and haven't had any downtime in the last three years, it is an easy check to write every year and it definitely pays for itself.
Kazi Ibrahim Khalil - PeerSpot reviewer
Senior Executive (Cyber Security) at SSL
Feb 26, 2024
The product has improved remote support capabilities since it works fine.
Nicholas Shange - PeerSpot reviewer
Senior Specialist: Security Solutions at Altron
May 17, 2023
It's a stable product. Based on the demos and interaction with it, it was stable.
PR
Lead consultant at Aujas cybersecurity
Oct 21, 2022
I like the enterprise credential manager. It's a connector that sits in PRA and tests the credentials for the end user with a process that will clean the password. This is one of PRA's primary features and simplifies user onboarding. There aren't many restrictions or complications. We can add the user while only opening one port, which is more than enough to access the PRA server. Every organization requires only four critical servers out of a hundred and some 50 production servers.
CJ
Security Analyst at Secland
Aug 17, 2022
PRA stands on its own as a full solution. This is important because it reduces the need to maintain a lot of different services. Also, the integration between those services are sometimes not easy to maintain. So, having a solution like BeyondTrust Privileged Remote Access reducing our workload gives us enough time to work on our other issues. The system just runs and does what it is supposed to do.
 

BeyondTrust Privileged Remote Access Cons review quotes

AK
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
Jun 25, 2025
With the current scenario of BeyondTrust Privileged Remote Access, some analytics should come with an AI/ML base and highlight if someone is doing something risky during access.
Hahn Rolf - PeerSpot reviewer
CEO at MICRODYN AG
Dec 9, 2024
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration.
Sorin Hrincu - PeerSpot reviewer
PAM SecOps Team Manager at a tech vendor with 5,001-10,000 employees
Jun 21, 2023
When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer.
Learn what your peers think about BeyondTrust Privileged Remote Access. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,221 professionals have used our research since 2012.
SteveJenovai - PeerSpot reviewer
Sr Technical Product Manager (Sr. Consultant at Computronix) at Computronix
Jun 25, 2022
In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious.
Aaron Margerum - PeerSpot reviewer
Systems Engineer at NRC
Jul 26, 2022
I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money.
Sean Rall - PeerSpot reviewer
Lead Developer at a computer software company with 11-50 employees
Jul 6, 2022
It has been clunky but that has gotten a lot better.
Kazi Ibrahim Khalil - PeerSpot reviewer
Senior Executive (Cyber Security) at SSL
Feb 26, 2024
The issue I found with the product revolves around the fact that RDP and SSH sessions take too much time, making it an area of concern where improvements are required.
Nicholas Shange - PeerSpot reviewer
Senior Specialist: Security Solutions at Altron
May 17, 2023
Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things.
PR
Lead consultant at Aujas cybersecurity
Oct 21, 2022
Multiple areas can be improved. We've seen lots of updates in the past year. They have a portal where we can submit our ideas. BeyondTrust is immediately implementing user suggestions. The UI could be more informative. Initially, there were two or three connectors, and now we have five or six. It would be nice if they added a few more connectors for third-party integration. There are multiple tools, but the clients may require more for their convenience.
CJ
Security Analyst at Secland
Aug 17, 2022
The solution's Vault is a nice feature. It helps to securely share a security password in teams, but it is not at the level of a password management solution. So, it is just really a vault. We were expecting to have more features to better manage passwords, but that is something that you can work around if you also have a password safe solution. I would like them to have features like password rotation or password auditing, e.g., old passwords.