Try our new research platform with insights from 80,000+ expert users
confidential
MSP
A straightforward setup, but the pricing could be better
Pros and Cons
  • "It is a stable solution."
  • "The pricing could be better."

What is our primary use case?

Its use depends on the speed of installation.

What is most valuable?

It's good if you understand the systems and issues well.

What needs improvement?

The pricing could be better.

What do I think about the stability of the solution?

It is a stable solution.

Buyer's Guide
BMC TrueSight Operations Management
June 2025
Learn what your peers think about BMC TrueSight Operations Management. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is a scalable solution. We have about five administrators using BMC TrueSight Operations Management.

How are customer service and support?

The technical support is satisfactory.

How was the initial setup?

The initial setup was straightforward. It took us about eight months to implement.

What other advice do I have?

I rate this solution a seven out of ten, and I would recommend it to others. In addition, the solution is deployed on-premises.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Danny Quezada - PeerSpot reviewer
Developer at a tech services company with 51-200 employees
Real User
Top 20
Helps to monitor servers, databases, Windows, Linux, and web services
Pros and Cons
  • "I use the solution to monitor servers, databases, Windows, Linux, and web services."
  • "The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."

What is our primary use case?

I use the solution to monitor servers, databases, Windows, Linux, and web services. 

How has it helped my organization?

The solution helps my customer monitor the Oracle database for logs. 

What needs improvement?

The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems. 

For how long have I used the solution?

I have been working with the solution for four years. 

What do I think about the stability of the solution?

BMC TrueSight Operations Management is stable. 

How are customer service and support?

The tool's support is good. 

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate BMC TrueSight Operations Management a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free BMC TrueSight Operations Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free BMC TrueSight Operations Management Report and get advice and tips from experienced pros sharing their opinions.