Check Point Harmony Email & Collaboration Reviews

We were previously customers of Check Point Harmony Email & Collaboration. We currently are not using it but are looking to bring them back in the future if an opportunity arises.

The main use cases with Check Point Harmony Email & Collaboration involved monitoring user behavior in the Microsoft environment, including login patterns and correspondence. The primary scenario where it was leveraged extensively was during investigations. It has proven particularly valuable whenever incidents or potential incidents have occurred.

The best features of Check Point Harmony Email & Collaboration involve understanding user behavior and monitoring interactions. It allows applications to send, receive, and process emails, which is particularly useful from an investigative standpoint.

The threat prevention in Check Point Harmony Email & Collaboration provides scoring and rating that helps determine threat levels. Based on configured thresholds, it can automatically block or discard threats as needed. 

The automated incident response feature is generally helpful for investigative purposes, though we prefer human intervention for thorough analysis. There are situations where a human analyst needs to evaluate the circumstances, understand the data, and determine whether it is relevant and useful. For instance, they need to assess if it could be an indicator of compromise. In the setups I’ve been involved with, there has always been a blend of automation and human analysis to ensure effective outcomes.

Robust inspection technologies have proven valuable in safeguarding shared files in collaborative environments by analyzing patterns and identifying potential threats.

Check Point Harmony Email & Collaboration can continue to improve by curating intelligence from other sources if it doesn't have enough in-house. It needs to be powered with strong threat research and threat intel capabilities. When there are limitations in-house, it should allow collaboration with other entities, whether commercial entities, open-source resources, or researchers in that space. This collaborative setup enriches the threat intel and data, which in turn helps the product determine whether something is a true positive versus a false positive.

I worked with this solution for a couple of years.

I would rate Check Point Harmony Email & Collaboration's support a seven out of ten. The package offered 24/7 coverage, and they would generally respond with acknowledgment when contacted. Sometimes junior staff members would ask scripted questions without having enough knowledge to address the core issue immediately. In some cases, issues needed escalation to the customer support manager to find a resource that could resolve the problem quickly.

Positive

The initial setup of Check Point Harmony Email & Collaboration was moderate in difficulty. While there were some minor hiccups and it took time to understand, it was ultimately more simple than difficult.

The comparable solutions to Check Point Harmony Email & Collaboration are Proofpoint and Mimecast. The main difference is that Check Point traditionally has been a firewall software company, recognized as the first vendor for inspection and firewall concepts. Proofpoint, on the other hand, started as an email filtering and security solution. Proofpoint has maintained its focus on email security, making significant investments in this area. While Check Point has broadened its portfolio to include cloud security and other areas, this expansion can sometimes pose challenges as it may limit the time available for improving individual products.

I haven't encountered many integrations. The only one I have seen is with the ticketing system. It works with certain common ticketing platforms. Those are the only integrations I have utilized.

I would rate Check Point Harmony Email & Collaboration an eight out of ten.

On-premises

My main use case for Check Point Harmony Email & Collaboration is protecting cloud-based email and collaboration platforms, primarily Microsoft 365, from malware, phishing, and account takeover attempts.

I can provide a specific example of how I've used Check Point Harmony Email & Collaboration to protect Microsoft 365 from phishing threats. The sales teams received a phishing email impersonating our boss in the sales department, asking them to approve different transfers. The message looked convincing, using internal branding and a spoofed domain that closely resembled our own, but Check Point Harmony Email & Collaboration tagged the message immediately using AI-based intent analysis and domain spoofing detection, quarantining the email before it reached the user's inbox and sending an alarm to the support team.

In another situation, we had a case where a user shared a OneDrive link externally that unknowingly contained a file infected with a macro-based Trojan. Check Point Harmony Email & Collaboration scanned the shared link and blocked the download in real time.

The best features Check Point Harmony Email & Collaboration offers are AI-driven phishing protection, seamless API-based deployment, and coverage across both mail and collaboration platforms.

The AI phishing protection feature in Check Point Harmony Email & Collaboration works quickly and effectively in the background, analyzing incoming messages daily using natural language processing and behavioral intent modeling. This means it does not just look at sender reputation or unknown URLs.

One of the most valuable aspects of Check Point Harmony Email & Collaboration is its broad coverage across both email and collaboration platforms, which sets it apart from traditional email-only security solutions. Check Point Harmony Email & Collaboration has positively impacted my organization by resulting in fewer phishing incidents. Since deploying Check Point Harmony Email & Collaboration, we have seen a 40% drop in phishing-related alerts and user reports. The AI-driven detection catches threats before they reach inboxes, leading to fewer risky clicks and less time spent investigating false alarms.

Check Point could be improved by enhancing its reporting flexibility, streamlining policy customization, and expanding integration options with third-party platforms. These changes will make it even more adaptable for diverse enterprise needs.

Expanding third-party integration would be beneficial. When I integrate with Microsoft 365, support for other platforms like Slack or Dropbox is limited. Broader coverage would help organizations with mixed collaboration stacks.

I have been using Check Point Harmony Email & Collaboration for around three years.

Check Point Harmony Email & Collaboration has proven to be very stable based on my experience.

Check Point Harmony Email & Collaboration is scalable.

The customer support is very great based on my last experience when I used the technical support or tickets.

Positive

In the first deployment, my experience was challenging, but now it is great with no problems.

I think about the time saved as a return on investment.

My experience with pricing, setup cost, and licensing is great.

My advice for others looking into using Check Point Harmony Email & Collaboration is that one of its biggest strengths is its agentless API-based integration. You do not need to re-route mail traffic or install hardware. You just connect it to your cloud tenant and configure policies, making it fast, lightweight, and not disruptive for users. I would rate this product an 8 overall.

Hybrid Cloud

Microsoft Azure

The main use case for Check Point Harmony Email & Collaboration is to protect incoming and outgoing emails. We use Microsoft Office 365 as the platform, integrating it with Check Point Harmony Email & Collaboration. Our client environment uses Outlook, and we wanted to set up email security directly after Microsoft Office. Microsoft Office performs the first layer of inspection, and then Check Point Harmony Email & Collaboration inspects anything Office 365 missed. If an email contains anything malicious, it is not delivered to the end user, providing DLP capabilities for sensitive data as well.

The best feature is that it is completely AI-powered, enabling behavior analysis of email traffic. When integrating Check Point Harmony Email & Collaboration with an email provider like Microsoft Office 365, the system learns the patterns of past communications. This AI behavior analysis helps identify legitimate emails and potential threats. Check Point Harmony Email & Collaboration can also scan password-protected and zip folders, a limitation in other solutions. The DLP feature allows organizations to track, inspect, and prevent sensitive data leaks from outgoing emails. Additionally, the system is easy to deploy, often within one or two days. Features for administrators and users allow control over spam mails, and the sandboxing feature scans new attachments and links for zero-day attacks. These unique features make Check Point Harmony Email & Collaboration stand out.

A noted limitation is that integration is currently limited to Microsoft Office 365 and Google G Suite. Additional support for other vendors would allow access to multiple clients. Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.

I have been using this solution for more than one year. Initially, I attended Check Point Harmony Email & Collaboration's OEM training session and later delivered the POC for one of the clients while testing all the use cases related to email security and completing several projects.

The deployment of Check Point Harmony Email & Collaboration was straightforward. It is easy to deploy and integrate with the environment, typically taking one or two days to set up email security.

Check Point Harmony Email & Collaboration is stable.

Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.

Initially, the organization was using only the Microsoft 365 default email security, which is limited. We wanted a dedicated email security solution, and Check Point had features like DLP, sandboxing, and easy integrations that competitors lacked, leading us to choose it.

The setup process is straightforward and easy to deploy within one or two days.

Implementing Check Point Harmony Email & Collaboration has helped to reduce false positive phishing mails and prevent threats from emails, saving the organization time and maintaining business continuity by preventing downtime and enabling employees to focus on their tasks.

Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.

I recommend learning the product thoroughly to maximize its use, such as analyzing links in a virtual environment before clicking them. These small measures make a big difference. Administrators should explore the product deeply to use all its features effectively. I rate Check Point Harmony Email & Collaboration a 10 because of its unique features, high catch rate, and ease of deployment and integration.

Public Cloud

Other

My main use case for Check Point Harmony Email & Collaboration is email security, specifically for phishing and malicious emails.

A quick specific example of how I use it for email security is that it has done an excellent job at stopping malicious emails and phishing emails; it has helped us stop some sophisticated attacks.

A specific incident where Check Point Harmony Email & Collaboration helped us prevent a sophisticated attack involved being targeted by a Russian ransomware gang that compromised a partner's email; they were sending emails to our staff, and not only did Check Point Harmony Email & Collaboration stop it, it gave us visibility into the attack and let us know we were under attack.

The best features Check Point Harmony Email & Collaboration offers include stopping phishing attacks, keeping marketing emails and junk emails, as well as malicious emails out of our users' inboxes, which frees up time for our security team to focus on other issues.

When I mention that Check Point Harmony Email & Collaboration frees up time for our security team, it has significantly changed our workflow because we don't worry about phishing or malicious emails; previously, we would spend several hours a day or multiple hours a week dealing with phishing emails.

Check Point Harmony Email & Collaboration has positively impacted our organization by keeping us safe, out of the news, and preventing us from having to be reactive to malicious phishing emails, allowing us to be proactive with the product instead.

Since using Check Point Harmony Email & Collaboration, we have seen an amazing reduction in malicious emails; it is rare that we get a true phishing email that gets through, and very few do.

I think Check Point Harmony Email & Collaboration is excellent for what it does; it keeps us safe, and we don't worry about phishing and malicious emails, so I'm not quite sure what they could do better, honestly.

I chose nine because I'm not quite sure anything is a ten; I don't really know how to answer that, but the ten leaves room for improvement.

I have been using Check Point Harmony Email & Collaboration for about eight to nine years.

Check Point Harmony Email & Collaboration is very stable.

Check Point Harmony Email & Collaboration definitely scales; our organization has around 40,000 to 35,000 mailboxes.

The customer support for Check Point Harmony Email & Collaboration has been excellent; they have been very proactive in adding new features and helping with any issues.

Positive

We previously used Microsoft G3, but it missed way too many phishing emails and malicious emails, so we had to add another layer to block what Microsoft was missing.

The advice I would give to others looking into using Check Point Harmony Email & Collaboration is that they need to look at it; the setup is super simple, and it works directly inline on O365; you can run it alongside any other platform you currently have, and it will tell you what you are missing, so I would say you absolutely must look at it.

I have definitely seen a return on investment since using Check Point Harmony Email & Collaboration because it does an amazing job at catching malicious emails without us having to do anything and without any input from our team.

My experience with the pricing, setup cost, and licensing is that it was smooth, easy, and affordable.

We did evaluate other options before choosing Check Point Harmony Email & Collaboration, but I don't remember what they were since it was a long time ago.

I would add that it has been very effective in our team not having to spend time chasing reported phishing attacks; we hardly see users report receiving malicious emails, and Check Point Harmony Email & Collaboration does an amazing job at stopping the emails from reaching the users.

Check Point Harmony Email & Collaboration is deployed in our organization in the cloud; I would say it's in the public cloud, but I am not sure if it's public or private. We use a private cloud provider.

I would say that their built-in AI does a fantastic job at stopping new threats, which is another strong feature of Check Point Harmony Email & Collaboration.

I gave this review a rating of nine.

Private Cloud

Other

My main use case for Check Point Harmony Email & Collaboration involves using a Check Point 1800 Quantum Spark, which is not available in the options. I have used this Check Point as a firewall that is attached to my on-premises office, saving all my functions from malware attacks and various threat attacks.

Check Point Harmony Email & Collaboration has saved me from many threats and malware, and since I attached this Check Point in my office premises, I haven't faced any glitches or issues.

I do not have anything else to add about my main use case or any other ways it has helped my organization.

In my experience, Check Point Harmony Email & Collaboration offers great features, including a comprehensive dashboard where I can see everything easily in the admin interface. The dashboard shows details about mobile devices, phone devices, smart watches, each in different categories, which allows for easy identification. I have used different firewalls before that don't have options such as this, and Check Point includes this very good function.

Check Point Harmony Email & Collaboration has positively impacted my organization significantly. Earlier, when I used a different kind of firewall without multi-layer functions, my users faced issues often. However, since Check Point came into my office premises, it helps me substantially by detecting malware threats and ransomware threats, stopping them at the firewall itself before they reach the end user.

I have noticed many positive changes since using Check Point Harmony Email & Collaboration. Previously, we received many support calls from users regarding malware threats and issues indicated by exclamation symbols. Now, whenever any user attempts to access unwanted sites, the firewall automatically blocks access and provides a pop-up to me as the admin, allowing me to log into the admin console immediately and block the device.

I do not feel there is anything to improve in Check Point Harmony Email & Collaboration. What is currently available is sufficient and very good.

As of now, I do not have anything to add regarding needed improvements as everything is functioning properly.

I have been using Check Point Harmony Email & Collaboration for the past 1.8 years.

Check Point Harmony Email & Collaboration is very stable, and I have not experienced any downtime or reliability issues.

Check Point Harmony Email & Collaboration's scalability is excellent. It is already growing with my organization, and the support provided by Check Point Harmony meets my expectations and even exceeds them.

For customer support, I would give a rating of nine out of ten.

I rate customer support nine out of ten because sometimes they do not provide immediate assistance, and it can take time for them to respond. That is the only problem; everything else is satisfactory.

Positive

I previously used Sophos 122 H, which is a much lower version.

I decided to switch from Sophos 122 H to Check Point Harmony because it offers a much better user login experience.

I would rate Check Point Harmony Email & Collaboration a nine out of ten.

I choose to give it nine out of ten because sometimes support has issues; they take some time when I raise a ticket. If they provided immediate support, I could give a ten out of ten.

I have seen a return on investment with Check Point Harmony Email & Collaboration, as it has saved a lot of money.

Regarding pricing, setup costs, and licensing, I find that the functionality they provide for what we paid is worthy.

Before choosing Check Point Harmony Email & Collaboration, I did not evaluate any other options; I chose only this one option.

I offer one suggestion to all users considering Check Point Harmony Email & Collaboration: before purchasing any product from Check Point, please consult with Check Point support and account managers, and take a demo for two to three times.

In terms of business relationships, I am not with Check Point as a partner or reseller; I am just a customer.

On a scale of one to ten, I rate Check Point Harmony Email & Collaboration a nine.

On-premises

Mostly my use case is to secure all emails, whether it is inbound and outbound traffic. All emails must be scanned by Check Point Harmony Email & Collaboration, and then it should go to the user end or as outbound traffic to the SMTP servers. This is the main use case from our side. Check Point Harmony Email & Collaboration works as a mediator or protector for all emails in the network.

If one of the outbound emails comes via the email inbox and contains malicious codes or vulnerability, and the email directly goes to the users without protection, the user or organization may get impacted. As an email security solution, it acts as a mediator or protector between the outside and inside traffic, inside infra or outside infra.

When traffic comes from outbound to inbound, email security as a mediator or protector scans the entire email, which includes phishing mail, steganography email, and OCR, and gives the verdict if the mail is clean. If the mail is clean, then it is passed to the user. If the mail is not clean, it will remove the attachment or isolate the entire mail and generate an alert that this mail is in quarantine. Based on that, we categorize all emails. We have configured all policies in the Infinity Portal to handle this scanning process.

It helped our team by improving security on the email layer. An additional feature that has helped significantly is its connection with Microsoft Teams. All chats, files, and communication via Teams are scanned by the solution.

The best features of Check Point Harmony Email & Collaboration are the phishing mail detection and QR code-based mail scanning. The QR code blocking capability is particularly important. When an email arrives containing a QR code promising surprise prizes, non-IT users might scan these codes, which could contain malicious files or vulnerabilities. Many security solutions don't have the ability to block or scan QR codes, but Check Point Harmony Email & Collaboration can scan these codes and quarantine them if they lack authenticity, providing an additional layer of security against QR code-based attacks.

Check Point Harmony Email & Collaboration currently integrates with only a few email domains, such as Google, Gmail, Outlook, and Zimbra. In the future, it would be beneficial if Check Point offered more options to integrate with several other email domains. The solution should also be available as an on-premises option, as some organizations have restrictions over the internet.

After implementing Check Point Harmony Email & Collaboration, unwanted emails, malicious emails, phishing emails, and other types of threatening emails have declined by about 50 to 60%. Our goal is to achieve 100% protection over time. This improvement in security allows our IT team to focus on other security-related problems in the network.

I have been using Check Point Harmony Email & Collaboration for more than six to seven months.

It is stable.

Scalability is good.

Best customer support from Check Point side is available anytime, anywhere.

Positive

We were not using any kind of email security solution previously.

The deployment was pretty good with simple one-step integration. The setup, licensing, and pricing are all favorable.

If systems are compromised, it may impact our entire organization through financial loss or asset loss. After installing Check Point Harmony Email & Collaboration, there has been significant ROI. Our organization has experienced substantial savings. Assets are now in a stable state with no loss of IT or financial assets, as no outside mails come without scanning. The solution has decreased expenses while providing excellent ROI.

We initially checked the email security solution from Check Point only. While we were aware of alternatives from Palo Alto and Sophos, we did not evaluate them.

Go with security, not pricing. I rate Check Point Harmony Email & Collaboration a ten out of ten.

Check Point Harmony Email & Collaboration protects against phishing and malicious attachments across email and cloud tools. I use the Gmail collaboration and ensure suspicious links or files are blocked before they reach users. It helps enforce consistent security policies, reduce the risk of account compromise, and provide quick visibility into attempted attacks.

One example of how I used Check Point Harmony Email & Collaboration to block a threat was when a phishing email disguised as a Gmail login request was sent to several employees. The solution automatically flagged the suspicious email, quarantined the message, and prevented users from clicking the malicious links.

Another way Check Point Harmony Email & Collaboration has helped in similar situations is by consistently stopping targeted spear phishing attacks. In one case, attackers tried to impersonate a trusted vendor with a fake invoice, but the system flagged the unusual sender behavior and quarantined the emails before anyone could open them.

The best features Check Point Harmony Email & Collaboration offers are the advanced phishing protection and its seamless integration with collaboration tools.

The advanced phishing protection is proactive in catching threats before users even see them. It does not just block obvious spam; it can spot subtle impersonation attempts and suspicious links that appear legitimate at first glance. The seamless integration has made my workflow easier because the same protection applies across email and collaboration tools without extra configuration.

Another feature is the detailed reporting and analytics that come with Check Point Harmony Email & Collaboration. They provide clear visibility into attempted attacks, user activity, and overall trends, which helps the team fine-tune policies and demonstrate the value of the solution to management.

It has impacted my organization positively by reducing the number of phishing attempts that reach our users and giving us greater confidence in every communication. It has improved efficiency because suspicious emails are automatically quarantined, saving the team time that used to be spent on manual investigation. I estimate the team saves at least three to five hours per week, thanks to the automatic quarantine and clear visibility features.

The only area for improvement is the language of the support. The support is only available in English.

I have been using Check Point Harmony Email & Collaboration for six years.

Check Point Harmony Email & Collaboration is very stable.

I have no problem with the scalability of Check Point Harmony Email & Collaboration.

I find the customer support to be very great and faster. I would rate the customer support a 10.

Positive

I did not previously use a different solution.

no

From my experience, the return on investment is time saved.

I find my experience with pricing, setup cost, and licensing to be great. I have no problem with the pricing.

I did not evaluate other options before choosing Check Point Harmony Email & Collaboration.

Check Point Harmony Email & Collaboration is an excellent tool, and I recommend it for other companies. It is a complete solution with excellent protection and a big, modern solution. I give this product a rating of 10.

Private Cloud

Microsoft Azure

Check Point Harmony Email & Collaboration is used to secure all incoming emails and emails within the organization.

All PDF files and attachments are scanned while sending an email from one user to another within and outside of the organization.

It is also used to block users from receiving spam emails.

Check Point Harmony Email & Collaboration works seamlessly with cloud email providers such as Microsoft Office 365 and Google Workspace, and it also provides security to collaboration tools such as Teams, OneDrive, Google Drive, and Slack.

It is very easy to set up, requiring only about seven clicks and two to three days to receive all information from the mailboxes and provide details about partners, shadow IT, and other relevant information.

Regarding threat detection, it provides additional security to the already inbuilt security from Microsoft Office 365 and Google Workspace.

It blocks security threats and malware that have been passed on by Microsoft Office 365 EOP and works inline with all cloud email providers.

The amount of resources required to conduct a deep dive into email security has been reduced because of its automation feature, which allows users to manually restore quarantine files at their own risk.

Previously, when using other email security providers, logging in daily was necessary to remove all quarantine emails.

Now, users are notified of quarantine emails and can be provided access to release them from quarantine.

Check Point Harmony Email & Collaboration can be improved because it currently only supports email in the cloud.

If you have an email server such as Exchange or Zimbra, Check Point Harmony Email & Collaboration will not support it.

Support for on-premises email servers would be beneficial.

Check Point Harmony Email & Collaboration has been used for about a year.

Check Point Harmony Email & Collaboration is very stable.

There have been no issues with its scalability feature; everything is working fine.

Customer support has been awesome, providing prompt responses to all emails.

Positive

Previously, a different solution was not used, but access to Barracuda was available.

With Barracuda, manually changing the logs was necessary, which was tedious.

Compared to Check Point Harmony Email & Collaboration, it is much simpler, the dashboard is also simpler, and integration with all cloud email service providers is very simple.

Barracuda was being evaluated.

Check Point Harmony Email & Collaboration came in competitively with its competition, making it a good deal.

Fewer employees are needed since there is no requirement to continually check email and quarantine email, and time is also significantly saved.

Check Point Harmony Email & Collaboration is one of the best products to purchase if you do not want to compromise on security and want to save time.

This review has been rated with an 8 out of 10.

Public Cloud

Microsoft Azure