Check Point Harmony Email & Collaboration Reviews

I use Check Point Harmony Email and Collaboration to protect email security. It is used as an email secure gateway to protect and scan emails.

The sanitization feature of Check Point Harmony Email and Collaboration is valuable. The protection and scanning of emails are also appreciated, as they secure everything in the email spectrum.

The sanitization on the file needs improvement.

I have been using Check Point Harmony Email and Collaboration for two months.

Check Point Harmony Email and Collaboration is highly stable.

I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.

Customer support is of high quality, as the local team from Check Point is very helpful.

Neutral

I used a couple of solutions before but cannot specify which ones. I switched to Check Point primarily due to good integration with Microsoft 365.

The initial setup was easy.

The deployment was done through an integrator.

I see a return on investment from the beginning because I removed two items.

The pricing is lower compared to what I used before.

Knowing what you need from the solution is important because Check Point Harmony Email provides comprehensive protection for email security. 

Overall, I would rate it ten out of ten.

Some emails, specifically false positive emails, are, at times, detected by Microsoft under the phishing category. Check Point also detects phishing emails. Check Point Harmony Email & Collaboration is a tool that does not pass emails through the user's inbox, even if it feels like an email is not spam or involves phishing. Suppose a tool like Microsoft Defender detects any phishing activity. In such scenarios, emails are quarantined by Microsoft, and then Check Point Harmony Email & Collaboration cannot pass such emails to the user. I feel it is an area that can be improved. There are good options with Check Point Harmony Email & Collaboration, as one can still quarantine suspicious emails, and the users can see those in just a few clicks. The false positives are an area where the tool can introduce certain improvements they can improve by releasing emails to a user's inbox if it feels that there are certain areas consisting of false positives.

In the future, it would be great if it is possible to use the tool with Microsoft to help in the area revolving around false positives. Check Point should be able to release emails to the inbox even if there are some phishing emails. If Check Point finds something to be described as a clean email, it should have the option to automatically release it to the user. At the moment, we don't have that option. They have an option for spam emails but not for the emails associated with phishing.

I have four months of experience with Check Point Harmony Email & Collaboration. I am unsure about the tool's version, but I know it is a cloud platform. The technical people handling Check Point Harmony Email & Collaboration take care of the upgrades.

Stability-wise, I rate the solution a nine out of ten.

Around 500 people use the tool in my company. Two administrators are needed for the tool.

The product's usage would have to be increased if the organization grows.

The technical support for the solution is good because, so far, I have seen that they are very fast. I raised only a couple of tickets in the last four months, so it is not much, but I have seen that the support team is good. The product is very simple to manage and is not very complicated. It is a very straightforward tool. I rate the technical support a nine out of ten.

Positive

I know that my company was using a custom Linux-based system. I am not sure if it was managed by different administrators in our office. As it was a legacy system, my company wanted to go for a professional one that is more of a cloud-based solution.

The product's initial setup phase is very simple and automated. Everything can be made ready within a few clicks.

As we are a non-profit organization, we got the tool with a good offer. On a yearly basis, we pay 10,000 Euro for 500 users, which also includes the technical support part.

Our organization was comparing Check Point Harmony Email & Collaboration with Proofpoint, which is an expensive tool, making it not so cost-effective for non-profit organizations like ours, where we have our budget limitations.

My company had Mimecast and Proofpoint as optional products when we evaluated the tools in the market, but we didn't go with the proof of concept model for both. Proofpoint was expensive when compared to Check Point Harmony Email & Collaboration. Check Point Harmony Email & Collaboration was a little bit better compared to Mimecast.

Check Point Harmony Email & Collaboration is good, especially if you use Microsoft 365. The tool works well with Microsoft 365, which is why I feel it is a good product, as it offers compatibility. I can recommend Check Point Harmony Email & Collaboration if you are a Microsoft 365 customer.

My company has never tried to see if Check Point Harmony Email & Collaboration is compatible with other products. In our organization, we just write this Check Point Harmony Email & Collaboration, which is our first product as an email security platform. We were satisfied with Check Point Harmony Email & Collaboration.

I would recommend the product to others. If people don't use Microsoft 365, then Check Point Harmony Email & Collaboration won't be a compatible tool in their environment. Exchange Online users can use Check Point Harmony Email & Collaboration.

I rate the tool a nine out of ten.

I use Check Point Harmony as a security using one solution for both mobile and app development. If we use email security like Office 365, Microsoft Office 365, or G-Suite, we can protect all incoming emails from Microsoft Exchange and stop spam mail with all kinds of security check policies with Check Point Harmony.

It's very effective as a solution to prevent mobile app threats. It has a mobile MDX, mobile detection, and response session.

As a comprehensive solution, Check Point offers a very granular and best-in-class experience. Compared to competitors like Fortinet, Trend Micro, Palo Alto, and Cisco, Check Point provides a superior solution according to both the MITRE and Gartner frameworks.

For example, in a recent attack simulation, Check Point only allowed ten malicious emails through, while Fortinet allowed 1500 and Cisco allowed 1800. Check Point's email attack ratio is nearly 0.10%, while others range from 1% to 3%. This demonstrates Check Point's superior email filtering capabilities.

Check Point's email cleaning ratio is 99.9%, significantly higher than the 98%, 95%, or 93% of its competitors.

Moreover, Check Point Harmony Email incorporates AI technology within its security features.

Harmony Email & Collaboration (HEC) provides full protection and addresses zero-day files. It's the best solution available, as others don't offer protection against zero-day attacks and rely on signature-based solutions. HEC is truly the best option.

The sandbox solution is provided by Check Point. It offers complete detection and simple management and is a user-friendly solution. It has zero impact on user experience and privacy.

It helps detect malware, phishing attacks, and malicious calls and emails. It prevents man-in-the-middle attacks and protects corporate assets and resources. Harmony Mobile also blocks network access attempts to corporate resources, protecting our assets.

There is one feature that is robust: it detects OS vulnerabilities.

Check Point could improve its marketing strategy. They need to better reach customers and partners, providing more demonstrations and proof-of-concepts (POCs) to raise awareness and drive business growth.

I have been using it for ten years. 

It's very stable. Check Point Harmony is a stable and consistent solution.

I would rate the scalability a nine out of ten. There are around a thousand end users. 

If we increase emails, we can increase the number of users in the system.

We get good support from Check Point. Whenever we implement anything and require technical assistance, we receive good support.

Positive

The setup can be completed within minutes. There's no need to install any agent or software on your system. It's configured behind your existing email solution, like Microsoft Exchange. 

Your emails will first go through Microsoft Exchange, then through the Check Point agent, and finally, the clean emails will be delivered to the endpoint.

The cost is similar to other competitors. It's not much higher. 

It's around INR 2,000 to INR 4,000 per mailbox.

There are no additional costs.

I would recommend Check Point Harmony solutions to customers. It's easy to deploy, and it's in a good position in the MITRE framework as well as a Gartner leader.

Overall, I would rate the solution a ten out of ten. 

We utilize Check Point Harmony Email and Collaboration for email security.

Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft. These are features we often use. Additionally, the deployment is feasible if you have completed some training and acquired hands-on experience. In general, it has good support.

There is a need for improvement in handling business email compromise. Additionally, technical support and the licensing model require enhancement.

I have been using Check Point Harmony Email and Collaboration for almost eight years.

Support issues exist with the Check Point company itself, not necessarily the product.

Positive

Earlier, we used Avanade, IronPort, and Proofpoint before moving to Check Point Harmony Email and Collaboration.

The initial setup is not easy. It is manageable with the proper training and hands-on experience. If the customer wants only the normal features, it usually takes one to two days; otherwise, five days.

I consider the pricing to be a bit expensive, similar to other solutions.

I recommend Check Point Harmony Email and Collaboration to all types of companies, from small businesses to enterprises. I would rate the overall solution as eight out of ten.

Usually, the customer is on Office 365, and the main selling point for us is that approximately 95 percent of customers do not have the E5 license from Microsoft, which is the highest tier. As a result, they lack advanced email protection. Therefore, using a third-party solution is more cost-effective than upgrading to an E5 license, and it also offers greater sophistication. This solution can cover not only Office 365 but also other platforms. Furthermore, it carries the reputable brand name Check Point and is well-known in the security industry.

The centralized management dashboard is easy to use. We usually sell advanced packets that include sandboxing for attachments, which is highly critical to most customers. The solution has a very effective anti-phishing algorithm that detects a significantly higher number of phishing emails compared to the default Microsoft solution. Additionally, it is user-friendly. When customers need to make exceptions to the policy, they find it quite easy to navigate the dashboard. However, what customers mostly care about are the anti-phishing and sandboxing features.

The price has room for improvement. Perhaps, if Check Point offered an SMB bucket for up to 100 users or a similar option. This could be beneficial as it would likely result in a more cost-effective solution.

I would like Check Point to extend its coverage to include more cloud applications. Currently, 95 percent of our customers are using Office 365 or Google Mail. It would be beneficial if the solution covered a broader range of applications.

I have been using Check Point Harmony Email & Collaboration for two years.

We haven't experienced any stability issues with the solution as it is cloud-based and thus quite stable. I can't say the same for another cloud product, though. The stability is mainly due to the architecture rather than the solution itself.

Scaling the solution is not a problem because it is cloud-based. The number of customer email accounts can range from fifty to five thousand; it doesn't really matter for the solution.

The technical support is average. Like with most companies, when they are not dealing with an enterprise customer, their response is usually medium to slow, unless it's a very critical issue.

Some of our customers used FortiMail but discovered that certain malicious emails were able to bypass the solution, unlike Check Point, which identified and quarantined the emails.

The initial setup is easy. The deployment takes ten minutes and requires only one person.

Due to its pricing, I would say that Check Point Harmony Email & Collaboration is more suitable for medium to enterprise organizations. For smaller customers, they usually require something more affordable, but it's not related to the features of the product. It's clearly about the pricing.

The license is issued on a yearly basis. On their website, we can observe a price per month, but it's derived from the yearly cost. I don't believe we have the option to purchase it for just a few months, for example.

As far as Check Point Harmony Email & Collaboration is concerned, we only need to pay for the license. Additionally, we have the option to integrate or add an additional support package, which includes the implementation course, and so on. However, for the solution, we only need to pay for the license.

I would rate Check Point Harmony Email & Collaboration an eight out of ten. It's a good solution, but I rarely give a perfect ten to any product. So, I believe it offers a fair value with some room for improvement. It could be rated nine out of ten.

As Check Point Harmony Email & Collaboration is a cloud-based solution, there is no need to assist users with hardware-level maintenance. Everything is managed in the cloud, eliminating the necessity for updates or firmware adjustments, among other things. However, like any cybersecurity solution, it is essential to keep the policies up to date. For instance, within our organization, we need to periodically train staff on configuration and maintenance to ensure it remains current. Although it requires some maintenance, it is minimal, and one person is sufficient to handle it.

We work with medium and enterprise customers.

As long as the pricing is acceptable for an organization, I would recommend Check Point Harmony Email & Collaboration because it provides a good solution for its offerings.

We mainly use this product for Email Security, and it has an extremely simple setup. We have it installed at one of our client's locations to detect and respond appropriately to common threats such as phishing, scams, and data leakage. This comprehensive coverage allows us to protect the services running within the organization. 

Check Point Harmony Email Collaboration enables us to efficiently and confidently implement necessary solutions for our various email configurations. The support services available are outstanding. When we sought a product demo for Harmony Email and Collaboration, it was very thorough.

The product is incredibly easy to set up and deploy, even across multiple tenants. Once we completed the connection process, we selected our policies and configured them to notify users about spam/phishing emails. 

It provides recommendations but also allows for customization to suit our needs. After the initial setup, we rarely need to make adjustments. 

We've contacted support a few times, and their responses have been quick and helpful. The user interface is very intuitive, and our technicians didn't need formal training because of how well it's laid out. We've implemented this across multiple tenants and have more than 1,000 users, with fewer than 10 tickets about potential false positives/negatives. This has significantly reduced the number of "Is this Spam" tickets from our customers.

The email security solution boasts an exceptional success rate in filtering out junk, spam, and phishing emails while ensuring that legitimate emails reach their intended recipients. The setup process is straightforward and user-friendly. The vendor is highly engaged with monthly meetings to introduce new features, and the account manager is notably responsive. In addition, the pricing offered is remarkably competitive compared to other options available in the email security market.

The ability to customize based on existing organizational goals, milestones, and current or future state designs is important. Customizable policies regarding how to handle specific email files, their contents, and appropriate remediation steps are critical in product selection. In larger organizations, the sheer volume of emails can be daunting when evaluating solutions. Ensuring the integrity of communications and proper collaboration is crucial to establishing the CIA triad. This solution has reduced insecurities and made scaling this product rather seamless.

Initial Learning Mode takes a while. I would like to have protection go live immediately and then have learning mode kick in after the initial scan Email Search can be clunky at times. It would be nice if there was a way to auto-fill recipients or sender fields with known users' payment options.

We have several clients, and one of them uses the Harmony Email gateway. We also plan to use this product because many of our clients are experiencing issues with their mail gateways and are considering using this product for using it against a variety of Cyber threats including malware and ransomware.

Scalability is 10/10 as with a larger organization, the sheer volume of emails can be quite intimidating when evaluating the scale of solutions. Ensuring the integrity of communications and proper collaboration is critical to establishing the CIA triad. This solution has reduced those insecurities and made scaling this product solution rather seamless.

My impression of the stability is 10/10 for this solution.

So far, we have received very good support for our issues, and the TAC for this product is really good. They provide a solution quickly.

Positive

Yes, we have used different products but have switched to this for below features and services.

• Cost management
• Enhance decision making
• Improve supplier or partner relationships
• Improve business process outcomes
• Drive revenue growth
• Improve compliance & risk management

The solution has an intuitive user interface which makes it easy for users to navigate around. it can streamline our work to become a more efficient organization.

We have an in-house professional services team who do the implementation part for us.

It's worth investing in this solution. We have a client who has recently acquired this solution and they are really happy with this product.

• Overall cost is really good as per their services and features.
• Product functionality and performance
• Accuracy of protection. 
• Ease of setup and ease of use. No complex policy-building
• Inline protection 
• Overall reduction in both spam and malware attacks.

We have multiple clients so do have other vendors as well like Proofpoint and Mimecast.

Overall, we are impressed with how this product allows us to be efficient, confident and successfully implement necessary solutions to our diverse range of email configurations

Our team primarily uses Google Workspace for email, so we were looking for a solution that could protect us from spam, phishing attacks, and other email threats. 

Harmony Email fits the bill perfectly because it's an API-based product that doesn't require any MX record or other configuration changes. It's also very easy to use and manage, even for non-technical users.

I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats. With one hour of training, anyone can effectively use this product.

There are a few areas for improvement. One is the occasional sluggishness or latency, which is likely due to the cloud-based nature of the solution. So, the performance can be better.

Additionally, while Harmony Email can detect phishing emails that Google has missed, it would be even better if it could automatically quarantine or delete these emails.

Since we use multiple Google Workspace accounts across three separate domains, it would be incredibly helpful if Check Point Harmony Email could provide a single dashboard that consolidates all of this information. 

Additionally, Harmony Email should support other email providers beyond Microsoft and Google, as I also use Joho with over a thousand email IDs.

Having a unified dashboard and expanding support to other email providers would significantly enhance the product's usability for many users.

Currently, I have to rely on a separate gateway solution, like Cisco, to protect my Joho emails. It would be much more convenient if Harmony Email could handle all of my email protection needs.

I've been using Harmony Email for about four or five months now.

It is cloud-based, so the performance is low. I would rate the stability an eight out of ten. It is stable but the performance is low.

I would rate the scalability an eight out of ten. We have 300+ end users using this solution. 

The customer service and support are not very prompt like SonicWall and other vendors in the same space. Perhaps because Check Point is not as prominent in my region, their SLA is not terrible. It's just not very effective. 

For instance, if I need support within 15 or 30 minutes, it won't happen. It could take up to four hours. 

Neutral

I initially started with Cisco Gateway. However, due to ongoing changes, we would have needed to modify MX records or other settings, making the configuration more complex. 

As a result, we decided to try Check Point Harmony Email and Collaboration, and after conducting a proof of concept (POC), we decided to deploy it. We also checked Barracuda.

So, we chose Check Point over Barracuda during the POC. The primary reason was that Check Point Harmony Email is easy to configure and requires no MX record changes. 

Additionally, it's more effective because it's an AI-based solution. It provides insights into the origin of emails, the connection between the sender and receiver, their previous email history, and the frequency of their communication. These features are unique to Check Point Harmony Email and Collaboration.

The initial setup is very simple because only API configuration was there. We provide a user and password on our dashboard, and we can use it remotely. 

It took only 10 to 15 minutes to deploy. Initially, it takes time to collect the data and create timelines. The solution doesn't require any maintenance. 

The pricing is in the middle. Check Point's pricing is not the highest in the competitive market. 

It's more expensive than Barracuda but less expensive than Cisco. So, I would give it a rating of six out of ten, where one is expensive and ten is cheap. 

Overall, I would rate the solution an eight out of ten. 

The customer has a presence in different countries like India, Poland, and the US. They use Office 365 as an email solution, and on top of that, they use Harmony Email & Collaboration.

All API email security or gateway security solutions work the same as API based. You create an API with the vendor, and it works for all the same. It's just the approach of threat intelligence, how it is taken and how much threat intelligence you have. 

Pushing was a big challenge for email security. Cisco has done that, but now Check Point is also doing the same with the quarantine email. So, it's good. Previously, they didn't have the ability to find and detect the quarantine email, but they are doing it now.

The most valuable feature is the sandboxing feature. It provides a sandboxing environment where you can open links and see where they lead. You can see what is presented in the link after opening it.

Other advantages, like workflow integration, are quite simple and offered by other vendors as well. Cisco is also integrating virus totals into their products. 

But the key advantage here is the visibility you get with the sandboxing feature. 

You can see on a map, on the same dashboard, where the mail originated, where it is going, and from which relay servers. You can see everything visually on the portal, including who it's reaching and who is CCed or BCCed.

Every vendor has a different approach. But as far as I have seen with Check Point, it is quite easy and simple to manage. They have the DLP solution integrated with this email. For example, for email, DLP is zero.

Maybe Check Point can work on the DLP part. Proofpoint's email DLP is very good, so they can work on that more.

I have been using it for six months. 

Stability is not too bad. It's not glitchy. 

Scalability is good. You can add users at any time. You can have hundreds of users in there. No issues or restrictions here. 

The customer service and support are okay. 

Positive

Compared to other solutions, users have the advantage of cost because Check Point is very easy to handle. You can easily train anyone on Check Point. It's not complex.

It's quite simple. Straightforward provisioning is required. You have to do it with a vendor, like Office 365 or G Suite, and you are good to go. Just onboard the users, and that's it.

You can deploy it in a day. For the refinement of the tool, it takes a little bit of time because all email security works by first keeping it on monitor mode and monitoring what you are getting as spam. You do an audit. It takes time with this. But for the configuration part, you can do it in a single day.

For deployment, one person is enough. For maintenance, you need two or three people to check spam. Sometimes, emails get blocked, and users request them to be unblocked. You have to verify those things. But for deployment, one person is enough.

It's a SaaS portal, so you don't have any maintenance issues because it's all done by the backend OEMs.

There is an ROI. In the long run, you will have saved money because it's a cloud-based portal with no maintenance issues.

Compared to other vendors, the pricing is average. I guess FortiMail is a little cheaper.

Overall, I would rate the solution a nine out of ten. I would recommend using it because it is easy to use and manage.