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Alejandro Flores. - PeerSpot reviewer
Director de Ingenieria at Smartelecom SA de CV
MSP
Top 5
Granular with good integration capabilities and helpful support
Pros and Cons
  • "I like the fact that having granular information about the potential threats is received in email."
  • "They should consider a module that allows the customizing of reports so we can generate executive information for the client (to explain in simple language the general security situation in the SaaS environment)."

What is our primary use case?

We use the solution for SaaS protection for 10,000 Gsuite users. How collaborators process data with sensitive information and information leaks was a constant concern. The collaboration solution allows you to have visibility of the entire SaaS environment and create customized security profiles to give optimal treatment to the information. This solution allows you to have very granular visibility at all times; this is of utmost importance as it allows you to make immediate and precise decisions about the security environment.

How has it helped my organization?

This solution has allowed us to have visibility of the security environment for the business and has allowed us to have specific treatment by users, user groups, and departments of the information that is processed. This allows users to be certain that their information is protected. Certain security problems were detected. Without this solution at the SaaS level would have been impossible to detect so there has been an improvement in the treatment of the attack surface and the protection of valuable data.

What is most valuable?

There are several features that were considered valuable. For example, the fact that the installation and integration of the solution with SaaS tools were very fast and highly recognized by SaaS administrators. I like the fact that having granular information about the potential threats is received in email. Being able to protect information repositories was of great interest to decision-makers. It was also possible to implement an entire environment in record time. Having this information allowed us to better model the attacking surface.

What needs improvement?

They should consider a module that allows the customizing of reports so we can generate executive information for the client (to explain in simple language the general security situation in the SaaS environment). 

Reports should be presented in such a way that they are readable by non-technical work groups who are involved in information protection and who may misread the information on the dashboard and make incorrect decisions.

Buyer's Guide
Check Point Harmony Email & Collaboration
June 2025
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for four months.

What do I think about the stability of the solution?

The product is very stable; it is a cloud solution and we have not had any operational incidents.

What do I think about the scalability of the solution?

The solution is very scalable since you only have to add licenses.

How are customer service and support?

They offer good support; you have several support options depending on the SLA you need.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is very straightforward and very fast; it took about 20 minutes.

What about the implementation team?

The setup involved a mix of personnel and Check Point SE are experts in the area of ​​security.

What's my experience with pricing, setup cost, and licensing?

The setup was very fast; the license scheme was very easy to understand.

Which other solutions did I evaluate?

We also evaluated the PAN solution and Fortinet.

What other advice do I have?

I consider it to be a cost-effective solution that focuses on security and is a highly recommended and easy-to-use option.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anuj Kumar@09 - PeerSpot reviewer
Senior Manager at IRMA Anand
User
Good support, impressive performance, and helps prevent data loss
Pros and Cons
  • "It helped us to bring security compliance and ensure system robustness throughout."
  • "The business team should be further expanded, and more peer feedback should be made available publicly to have better and complete visibility of the application globally."

What is our primary use case?

Check Point Harmony Email and Collaboration is a one-stop solution for providing the best enterprise security and protecting systems and mail servers from malware and threat attacks. 

Also, It helps in URL protection and DLP quite efficiently without any issues. 

It provides real-time protection to users and their devices from any incoming potential threats and malware sources. 

It helps in bringing security compliance to the system end to end. 

It permanently blocks phishing websites and any ransomware attacks. 

We find that it protects all confidential information from any sort of data leak and ensures data robustness and keeps everything intact in the system.

How has it helped my organization?

It helped us to bring security compliance and ensure system robustness throughout. 

It suspends and proactively blocks the malicious ransomware and threats before reaching the inbox. 

The product prevents data loss or data theft and ensures that the system is secured end to end without any trouble. 

Its API integration with other portals and applications goes smoothly without any hiccups. 

They provide bulletproof security to systems and email servers and ensure round-the-clock security for cloud email servers and other collaborating applications. 

It's an all-in-one security solution for businesses in this current era.

What is most valuable?

All the features offer great utility, and their performance is quite impressive. 

They have more secure applications than cloud-native security and have a higher security compliance rate. Also, the prevention of systems and servers from phishing attacks and system threats is proactively traceable and immediately diffused with a catchment rate of almost 99.99%, which is great in today's era of cyber threats and attacks. 

Their sound features of security for account protection and data leak protection works great for us, and we never face any compatibility or lag issue while working on the software. 

What needs improvement?

I would love to have their ticket resolution process as fast as possible. Fast and accurate ticket resolution can be a game changer for any industry, and the performance and confidence of clients go hand in hand with improved performance efficacy. This will definitely attract more loyal clients, and it helps with retention for longer periods.

The business team should be further expanded, and more peer feedback should be made available publicly to have better and complete visibility of the application globally.

For how long have I used the solution?

I've been using the solution for precisely two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The product is scalable and gives users a great opportunity to replicate as well.

How are customer service and support?

Customer service and support are good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is the first time we are using a solution of this kind formally.

How was the initial setup?

The setup was straightforward and easy.

What about the implementation team?

We implemented the product through our in-house team.

What was our ROI?

The ROI is always better than other alternatives.

What's my experience with pricing, setup cost, and licensing?

Check Point solutions are cost-effective and can be used effortlessly without any hassle. The renewal process for agreement is quite easy and can be done online easily. Licensing is smooth and price affordability is just great and can be recommended to all small and marginal start-up organizations for trial.

Which other solutions did I evaluate?

A lot of security solutions were evaluated. We evaluated Cyber Protect Cloud, Duo Security, Splunk, etc.

What other advice do I have?

This is a must-have solution for all enterprises. People should try it now.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Check Point Harmony Email & Collaboration
June 2025
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Shrinkhala Jain - PeerSpot reviewer
Project Consultant at a consultancy with 10,001+ employees
User
Great zero-day protection and very useful against data leaks and loss
Pros and Cons
  • "Data loss and data leakage prevention are well deployed which helps businesses to scale and expand effortlessly without any trouble."
  • "They could continue to offer more stringent security policy measures for threat point management."

What is our primary use case?

Check Point Harmony Email and Collaboration is the best security software that protects email and collaboration suites in one of the best possible way. It ensures the restriction of threat points and malware in a comprehensive manner. 

All our Google Workspace applications and Office 365 are thoroughly secured by the software. It's been a great experience so far. 

Multiple phishing activities and complete zero-day protection are all ensured through Check Point. 

Data loss and data leakage prevention are well deployed which helps businesses to scale and expand effortlessly without any trouble.

How has it helped my organization?

Check Point Harmony Email and Collaboration comes with end-to-end capabilities of system protection in a holistic manner. It is restricting the entry of phishing attacks, malware attacks, and ransomware threats. 

It ensures anti-phishing management effectively and prevents any data loss through encrypted database management. Bulletproof security is one of the best features which enables protection from the most sophisticated and evasive threat attacks. It claims to reduce phishing attempts by almost 100%

What is most valuable?

Zero-day protection of the cloud and email systems is possible with Check Point Harmony Email and Collaboration. It ensures anti-phishing management end to end, and with this product, there can not be any evasive attack of sophisticated malware and threats on the system. 

Data loss and leakage prevention are one of the best features as it ensures no data loss and that all confidential documents and information is secured forever.

Protection of all confidential and sensitive data base (DLP) is secured in the system forever with complete dashboard and data tracking management.

What needs improvement?

They could continue to offer more stringent security policy measures for threat point management. Their zero-day threat protection can be further strengthened to have better compliance control, as 1% data loss and data breaches are still possible through existing systems. Even this 1% carries the potential to harm the system for a long time. 

We should have more and more pilots of security systems across different business environments to have 100% security checks and compliance.

For how long have I used the solution?

It's been using the solution for about a year now.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support is great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a different solution. We started using this solution recently and have been happy with the experience so far.

How was the initial setup?

The setup was easy and straightforward.

What about the implementation team?

We implemented the solution through the vendor team.

What was our ROI?

We've seen an ROI of over 80%.

What's my experience with pricing, setup cost, and licensing?

The setup cost is significantly low and quite affordable currently as per other competitive software. Also, the renewal and licensing process is streamlined and not complicated at all.

Which other solutions did I evaluate?

We evaluated a lot of alternatives simultaneously. Some of them included ESET Protect, Forcepoint DLP, Sentinel, and Kaspersky Endpoint Security, among others.

What other advice do I have?

I'd advise new users to go for a trial of Check Point Harmony Email and Collaboration software and use it to its fullest to understand the capabilities at its best practices.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Adrian Cambronero - PeerSpot reviewer
Consultant at ITQS
Reseller
Top 5Leaderboard
Integrates with Office365, strengthens security, and provides visibility
Pros and Cons
  • "It is fast and has a very simple, easy integration."
  • "Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult."

What is our primary use case?

Our company uses Office 365 and clearly, we use Outlook. We needed a tool that had the functionality to verify and validate the emails that enter and leave our organization. With this tool, we can solve security problems since many of the collaborators work from home. With this, we have decreased phishing attacks. It offers quite a few types of analysis and reporting that help to clear up security doubts and how to counter these gaps.

Check Point Harmony Email & Collaboration is workload protection in the cloud. This firewall helps us provide controls on our organization's devices and has become our main tool in the analysis and coverage of the infrastructure and also maintains fairly reasonable scalability.

How has it helped my organization?

Check Point Harmony Email & Collaboration has helped our company with perimeter security and securing our employees from wherever they are working. It's strengthening security as it is able to stop phishing attacks on Office 365 accounts and block possible account hijacking. It is also responsible for detecting malicious files in both OneDrive and SharePoint. This makes the product more robust and also gives us visibility into suspicious access, and provides the areas from which they are trying to enter. With this other feature, it provides more integrity to our company.

What is most valuable?

We have found several features that are very valuable. One of them is the integration with Office365. In addition to that, it is fast and has a very simple, easy integration. In addition to that, it integrates with other Office 365 products. The false positives are minimal, almost nil. That is very important since it will not generate an absurd amount of emails. The functionality of the tool is very easy to configure and manage. The platform is friendly and makes its integrations even more, so this tool is very efficient.

What needs improvement?

Check Point Harmony Email & Collaboration presents a problem similar to the other Check Point tools that it was able to manage, and that is the access to its administrative functions. Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult. 

It presents problems in the management of technical support since the SLA is not optimal, causing delays. This means that security problems may arise since it does not provide a quick response or a concrete solution.

For how long have I used the solution?

I have been using it for approximately 4 years.

What do I think about the stability of the solution?

The tool stability is very good.

What do I think about the scalability of the solution?

The scalability that the solution presents is very good. It is quite scalable.

How are customer service and support?

The experience has not been very pleasant since we have opened cases and they take too much time to respond or schedule a meeting even to provide a solution.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There was no other solution implemented.

How was the initial setup?

The initial configuration was very simple and fast.

What about the implementation team?

During the implementation, the provider's team helped us, and it was very efficient; they knew what they were doing

What was our ROI?

The functionality that the tool presents with its characteristics and capabilities helped us a lot in our organization.

What's my experience with pricing, setup cost, and licensing?

Like all security tools, they are expensive tools. However, Check Point competes in the market and its accessibility is good, so paying for a tool that provides security is worth it.

Which other solutions did I evaluate?

The company has already had several Check Point tools. For this reason, this tool was implemented to keep in line with the same brand and hopefully not present us with problems if we implement another one.

What other advice do I have?

The only advice is to improve the technical support for your users since it is not very efficient.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Mitesh D Patel - PeerSpot reviewer
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
Reseller
Top 5Leaderboard
An easy-to-deploy and scalable tool useful for mail encryption
Pros and Cons
  • "The setup is very easy. I haven't faced any complexity with the setup of the solution."
  • "Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs."

What is our primary use case?

If we talk about use cases, one of our customers is using o365, and one of the customers is using G Suite. On top of that, they require email security along with an anti-APT solution, anti-spam, anti-phishing, and business email compromise with next-generation antivirus included. One of the major use cases is internal communication using an encrypted solution or encrypted mail, especially if internal users send some mail to a particular customer and they require encrypted mail. They also require an encrypted mail solution.

What needs improvement?

With the kind of features we are looking for, be it with Barracuda or Check Point, we are looking at how we can showcase them to the customer and claim that this one is the best solution for your infrastructure and use cases.

I would like Check Point's technical support to be improved.

For how long have I used the solution?

I have been using the solution for five to six years. My company is a distributor of multiple OEM solutions.

What do I think about the stability of the solution?

Most of the customers are using another vendor's solution, so most are looking for a particular email security solution. Whoever has used the solution was facing some challenges till some time ago, but gradually Check Point is improving the solution. So now they are still happy with the solution.

What do I think about the scalability of the solution?

There are multiple customers using the solution. Sometimes they have 100 or 200 users, and they are expanding their team and they are purchasing licenses because if they are increasing users, automatically, mailboxes are increased. We are providing the per-mailbox solution. They are ready to purchase the new licenses for those new mailboxes.

I rate the solution's scalability an eight out of ten.

How are customer service and support?

Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs. Check Point tries to ensure that they are providing good technical support with respect to the solutions and services it provides.

How was the initial setup?

The setup is very easy. I haven't faced any complexity with the setup of the solution.

The deployment took almost four to five years.

I am from the presale side, the solution architecture side. The implementation and deployment teams are different. We have a different team for the deployments and implementations of any particular solution.

What's my experience with pricing, setup cost, and licensing?

Usually, we pay for the licensing part on a yearly basis and not on a monthly basis.

If Check Point's team is providing a good amount of discount, then it is very easy for us to select it since its competitors are also giving the best prices or best discounts.

What other advice do I have?

It is easy to deploy. With every customer, we just share our thoughts and the experience. It's a very easy-to-implement solution. Check Point is a good cloud-based solution with respect to email security, and Check Point is a very powerful tool with respect to other OEMs.

I rate the overall solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2107347 - PeerSpot reviewer
Project Manager at UFINET
Real User
reduced phishing attacks, blocks malicious mail, and removes likelihood of data loss
Pros and Cons
  • "Email security has improved since we deployed this platform."
  • "Some undefined threats can bypass the security system when there is a networking failure in the organization."

What is our primary use case?

Check Point Harmony Email and Collaboration has enabled my team to implement projects and tasks effectively. 

It provides a reliable communication pathway that cannot be compromised by cyber attacks. 

It protects confidential data from leaving an organization without a proper channel. It keeps our emails in a unified environment that is secure and highly safeguarded by strong security tools. 

There are advanced collaboration techniques enhanced by this platform in the enterprise. It prevents account takeover and always keeps my colleagues under safe network infrastructure.

How has it helped my organization?

Email security has improved since we deployed this platform. 

This platform has enhanced faster file sharing and improved the collaboration network systems. 

Securing business lines has reduced cases of fraud that used to affect workflows. API connection has enabled us to integrate this platform with applications for the efficient implementation of business programs. 

Sending and receiving emails has been reliable and always productive, with zero phishing attacks. 

Full email protection of both cloud and on-premise emails has reduced the chances of losing data to zero.

What is most valuable?

Bulletproof Security catches up with all types of cyber attacks that can lead to account takeover and data compromisation. The entire networking system is secured with end-to-end encryption that enhances the secure flow of data. 

The superior data catch rate has reduced phishing attacks by a high rate of almost 100%, which has boosted productivity. 

It blocks malicious emails that wreak havoc and destroy valuable data in the systems. 

Employees can focus on more productive roles without fear of being attacked by external factors.

What needs improvement?

Some undefined threats can bypass the security system when there is a networking failure in the organization. 

The next release should have a fixed system that can categorize the various levels of viruses. 

The detection of threats before they reach inboxes has enhanced reliable communication among teams. 

The malware protection system has to be upgraded to catch up with various current threats that can easily affect our systems without precautions. 

Email and collaboration safety has been a great step that we have achieved from the performance of this platform, and I totally recommend it to others.

For how long have I used the solution?

I've used the solution for 12 months.

What do I think about the stability of the solution?

This tool is highly powerful in blocking phishing attacks and ransomware attacks.

What do I think about the scalability of the solution?

I love the great performance of this platform.

How are customer service and support?

The customer support staff provides reliable services.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This is the main email and collaboration platform that I have worked with.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

The implementation was done by the vendor.

What was our ROI?

The rate of ROI has increased from 40% to 60%.

What's my experience with pricing, setup cost, and licensing?

The setup cost is good and highly efficient.

Which other solutions did I evaluate?

I have not come across another powerful platform like this one.

What other advice do I have?

I am satisfied with the security measures that have been enhanced by this tool.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2024712 - PeerSpot reviewer
Planning Analyst at Ovato
User
Offers good email security, blocks malicious emails, and protects sensitive data effectively
Pros and Cons
  • "This product enhances faster and more secure sharing of information among colleagues from different departments."
  • "There are sometimes leakages of viruses when the system is experiencing network failures."

What is our primary use case?

This product has been protecting emails across the company communication system. 

It helps my colleagues to share files and send emails without fear of phishing attacks. 

It keeps all the employees safe all the time when sharing confidential information. 

It protects sensitive company data from leaving the organization in to an insecure environment. 

Cases of ransomware attacks are no longer reported since we have the best solution for handling networking security. 

Implementing API email security across the organization enables teams to access the right information at the right time.

How has it helped my organization?

There is improved security across the emailing system and the entire communication networking infrastructure. 

This product enhances faster and more secure sharing of information among colleagues from different departments. 

Blocking malicious emails before landing inbox has enabled each member to access files with viruses and spam. 

The entire communication channels have been fully secured with end-to-end encryption. 

Email security and prevention of data from cyber attacks have been the main goals and have been achieved positively with Check Point Harmony Email & Collaboration.

What is most valuable?

Full suite protection of cloud email and collaboration applications has been a great achievement of this tool's performance. 

The security features provide a comprehensive report based on current performance and security situation. 

The platform API closely monitors the behavior of information traffic and prevents account takeover. 

It has reduced phishing attacks at a high rate and blocked many attempted attacks. 

The customer support team is online 24/7 and always offers solutions to any request when reached.

What needs improvement?

I am happy with the powerful performance of the set features. 

We have achieved the most set goals, and we are grateful for this robust solution. 

There are sometimes leakages of viruses when the system is experiencing network failures. The information may land in unsafe hands and lead to unpredictable attacks. 

Timely updates and system maintenance are encouraged to enhance continuous business operations. 

Efficient categorization of viruses will help filter out advanced phishing attacks before they affect the conversation infrastructure.

For how long have I used the solution?

I've used the solution for two years.

What do I think about the stability of the solution?

I am impressed by the overall performance.

What do I think about the scalability of the solution?

The solution is highly scalable and powerful.

How are customer service and support?

This is the best support team I have come across. They always offer timely responses.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not worked with a similar tool before.

How was the initial setup?

The setup was relatively complex.

What about the implementation team?

The implementation took place through the vendor team.

What was our ROI?

Our ROI has increased from 30% to 60% this year.

What's my experience with pricing, setup cost, and licensing?

The pricing and setup are suitable for any level of user.

Which other solutions did I evaluate?

I evaluated other tools, however, this was the best solution based on our demands.

What other advice do I have?

This is an excellent product for email security.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fabian Miranda - PeerSpot reviewer
Cloud computing at Tech Data Limited
Real User
Easy to deploy with simple integration and straightforward management
Pros and Cons
  • "The fact that we can share documents without emailing them and still be confident they will go through the corresponding scrutiny is great."
  • "We understand that false positives are always there, but sometimes the notifications are more than expected."

What is our primary use case?

We acquired Check Point Harmony to protect our email environment in Office 365. In general terms, the false positives rate has stayed low, and detection rates and successful threat preventions have increased. It filters malicious emails, cleans documents, and effectively prevents phishing attacks. These processes happening in the cloud give peace of mind that the protective actions are taking place before they reach the endpoint, making it safer and adding layers of protection key to keeping the network safe.

How has it helped my organization?

A lot of these attacks and malware now come hidden in ways we expect the least, and since we never think we'll be targets of a cyber attack, this makes us vulnerable to them. Check Point Harmony gives us great visibility of the threats we are being exposed to, where they are coming from and what were they targeting, giving visibility of the weak gateways that could lead to an infection or a leakage. Management is easy, and integration is too, support is good, and the steps followed to set it up were very simple.

What is most valuable?

The previous solution we had for email protection required a lot of investment from us, both money and time-wise. 

The software is easy to deploy and maintain, and the administration and operation of it require very few interventions from the IT team. 

The solution also integrates amazingly with our network's server environment for collaboration and email apps. The fact that we can share documents without emailing them and still be confident they will go through the corresponding scrutiny is great.

What needs improvement?

We understand that false positives are always there, but sometimes the notifications are more than expected. We've seen clean emails being blocked, thanks to this. 

There are some delays when applying new administrative functions. Sometimes going through the documentation is complex and can be a bit confusing; reporting from the dashboard could get some improvements, too. However, in general, we feel satisfied with Email and Collaboration as it delivers the expected results regarding threat prevention. 

For how long have I used the solution?

I've used the solution for more than three years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Check Point Harmony Email & Collaboration Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Check Point Harmony Email & Collaboration Report and get advice and tips from experienced pros sharing their opinions.