Check Point Harmony Email & Collaboration Reviews

My main use case for Check Point Harmony Email & Collaboration is because I use Microsoft 365 and need to integrate with a great tool for security in order to protect email and other collaboration tools, such as Teams, SharePoint, and OneDrive, from phishing, malware, and other account takeover attacks.

In the past, when a user copied a file into SharePoint that had malware and shared this file with other users, Check Point Harmony Email & Collaboration protects against this problem.

In our organization, we rely heavily on Microsoft Teams and SharePoint for cross-department projects, and Check Point Harmony Email & Collaboration protects internal file sharing and collaboration across multiple departments by automatically scanning shared files and links before they are accessed by colleagues, preventing malware from spreading internally if someone unknowingly uploads a compromised document.

The best feature that Check Point Harmony Email & Collaboration offers for me is the zero-day threat prevention because it uses sandboxing, and I am driving analysis to catch unknown threats that traditional email and email security means miss.

Check Point Harmony Email & Collaboration has been a game changer for our team because sandboxing and zero-day prevention have helped us, and one specific example is a targeted phishing campaign where attackers tried to deliver malicious Excel files with embedded macros; traditionally, those types of files might slip past basic email filters, but Check Point Harmony Email & Collaboration sandboxing detonated the file in a virtual environment, detected the malicious behavior, and blocked it before it reached the user's inbox.

Check Point Harmony Email & Collaboration has had a very positive impact on our organization across security, workflows, and user experience, for example, workflow improvements, as employees spend less time second-guessing suspicious emails because Check Point Harmony Email & Collaboration automatically blocks phishing attempts and malicious attachments.

I notice time saved because the technical support team has more time for other activities in the organization with Check Point Harmony Email & Collaboration active.

The documentation is a little unintuitive, and I make an additional effort for the first deployment.

I have been using Check Point Harmony Email & Collaboration for around four or five years.

Check Point Harmony Email & Collaboration is very stable.

Check Point Harmony Email & Collaboration is very scalable, especially when I use different tools in the Infinity Portal.

I find customer support for Check Point Harmony Email & Collaboration to be very great.

I would rate customer support for Check Point Harmony Email & Collaboration as a nine.

Positive

Integrating Check Point Harmony Email & Collaboration with our existing systems and tools is easy because of native cloud integration; for example, Check Point Harmony Email & Collaboration connects directly with Microsoft 365, so we didn't need to install additional gateways or agents, which made the initial deployment much easier.

I have seen a return on investment in the support department, particularly regarding the time saved.

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is great because the pricing is normal compared with other tools in the market.

Check Point Harmony Email & Collaboration is a great opportunity for saving your emails and your collaboration tools with the best tool for security. I rate this solution a nine.

The main use case for Check Point Harmony Email & Collaboration is protecting cloud-based communication platforms, such as Microsoft 365, because the company uses these technologies to defend against phishing, malware, and other takeover attacks.

The best feature of Check Point Harmony Email & Collaboration is the zero-day threat prevention. Zero-day threat prevention made a significant impact on my organization. A few months ago, our employees received an email, and threat prevention detected it immediately. Check Point Harmony Email & Collaboration has positively impacted our organization in terms of security posture and user experience. With Check Point Harmony Email & Collaboration technology, I feel safer, and incidents have decreased significantly.

The interface of Check Point Harmony Email & Collaboration could be made easier to use.

I have been using Check Point Harmony Email & Collaboration for six months.

Check Point Harmony Email & Collaboration is very stable. The integration with other clouds is excellent.

Check Point Harmony Email & Collaboration is scalable.

Check Point Harmony Email & Collaboration customer support is excellent.

Positive

I have seen a return on investment with fewer incidents.

The pricing for Check Point Harmony Email & Collaboration is standard for this type of app security or security application.

In the past, one employee received an email that looked like a legitimate Microsoft Teams notification, prompting them to click a URL to join a meeting, and Check Point Harmony Email & Collaboration flagged the message as a phishing attempt based on behavioral analysis and threat intelligence. The URL was pointing to a spoofed login page designed to steal credentials. The reporting is excellent, and the integration of Check Point Harmony Email & Collaboration is excellent because my company uses Microsoft 365. I would rate this product 9 out of 10.

My main use case for Check Point Harmony Email & Collaboration is to protect email against all zero-day threats, compromised QR codes, other malicious account attachments, and more.

I do not have anything else to add about how I use it at present.

The best features Check Point Harmony Email & Collaboration offers in my experience are unified quarantine, account takeover protection, and de-fishing.

Unified quarantine and de-fishing have made managing threats easier and saved our time also.

Check Point Harmony Email & Collaboration has positively impacted my organization, as I have noticed fewer security issues now, and that makes productivity increase also.

The productivity boost has shown itself in my day-to-day work as around a 20% boost in productivity.

Check Point Harmony Email & Collaboration could be improved with better integration with third-party solutions.

I do not wish for it to work better with a specific third-party tool or platform, and I do not want to add more about the needed improvements.

I have been using Check Point Harmony Email & Collaboration for two years.

Check Point Harmony Email & Collaboration is stable.

The scalability of Check Point Harmony Email & Collaboration is good.

The customer support for Check Point Harmony Email & Collaboration is good.

I would rate the customer support an eight on a scale of one to ten.

Positive

I previously used a different solution, which was Cisco, and I chose Check Point for better security.

The initial setup with Check Point Harmony Email & Collaboration was a little complex.

I have seen a return on investment, as I can share relevant metrics like money saved, time saved, and fewer employees needed, all of them.

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration has been all good.

I did not evaluate other options besides Cisco before choosing Check Point Harmony Email & Collaboration.

My advice to others looking into using Check Point Harmony Email & Collaboration is to go for it. It's a good solution.

I would rate Check Point Harmony Email & Collaboration an eight out of ten overall because if it was a little less complex, it would make it a ten for me.

My company does not have a business relationship with this vendor other than being a customer.

I was not offered a gift card or incentive for this review.

I do not have any additional thoughts about Check Point Harmony Email & Collaboration as of now.

We use lots of other tech products such as Cisco, Fortinet, and all.

Our primary use case for Check Point Harmony Email & Collaboration is filtering email traffic.

Check Point Harmony Email & Collaboration has improved our organization by significantly reducing phishing and malware incidents, enhancing overall email security. Its AI-driven threat detection has helped prevent advanced attacks before reaching users. Integration with Microsoft 365 streamlined protection without disrupting workflows. The centralized dashboard also improved visibility and control over email and collaboration threats, saving time for IT teams.

Check Point Harmony Email & Collaboration is highly integrable with Microsoft services, delivering comprehensive protection to our inboxes. This integration allows for enhanced security, identifying more phishing and other types of malicious emails than Microsoft Defender alone. Together, they provide a robust protection solution.

Check Point Harmony Email & Collaboration could improve in UI intuitiveness, false positive reduction, and integration with third-party apps like Slack. Users report complex configuration, limited API flexibility, and occasional overblocking of legitimate emails. Enhanced mobile admin support, clearer documentation, and more transparent pricing would also improve the user experience and adoption.

We have been using Check Point Harmony Email & Collaboration for about a year.

Customer support for Check Point Harmony Email & Collaboration is very good, excellent.

Positive

It was okay. No big issues during setup, only some challenges during first deployment but that is neglectable.

We have seen a return on investment with Check Point Harmony Email & Collaboration by saving time and needing fewer employees to manage email security.

The experience with pricing, setup cost, and licensing was okay.

Before choosing Check Point Harmony Email & Collaboration, we evaluated Proofpoint.

Check Point Harmony is not an email gateway, which Proofpoint is. Therefore, it integrates more easily with Microsoft email and services. I rate the overall solution as 10 out of 10.

The use cases include anti-spam and anti-phishing. We have Email Collaboration for the anti-spam solution and anti-phishing solution. It’s a very good platform because every day, we block about 1,000 to 5,000 batch emails with malware, spam, etc. So for our business, it’s very important to have this platform, this solution, because it helps us very well with all email.

I have only a few features, anti-spam, anti-phishing, and DLP for a use case. It’s a very good platform. I tried all the models, all the features in this platform, and it works very well.

The  pricing could be improved, because when I first bought it, it was cheaper than it is now. And the first time, I had more features than the trial license. It’s more costly now, but I have fewer features.

I have been using it for about four years. 

For the years we’ve worked with the product, we haven’t had downtime.

I would rate the stability a ten out of ten.

Our company has around 2,000 users. It is in the retail industry. 

I would rate the scalability a ten out of ten. 

We can make a ticket directly to the Check Point pack. It’s a great function. We don’t wait for customer support because customer requires collaboration, and it’s truly the case. 

If the customer doesn’t have a fixed mistake in the platform, they need to escalate to Check Point. But I can escalate directly to Check Point for any support or consultation. So it’s very good.

Positive

I tried Cisco.  I tried with Office 365. Check Point Harmony Email & Collaboration is a great solution compared to these other companies because it’s more intuitive. I can see attacks in real-time. 

The solution blocks all the malware and phishing emails. The percent of failures is maybe 1%. So 99% of phishing, spam, or malware is blocked with the Harmony solution.

The initial setup is easy. It  is because it’s in the cloud. So we need to integrate Harmony with Microsoft Office 365, and it works. Maybe in three minutes to one hour, it works very well. We needed to make policies and collaborate with users, but it was very easy.

The implementation and the resolution took one test.

We had two people, the customer and me, and maybe another person, but three people maximum is enough for the deployment process. 

Maintenance  is from Check Point. So we don’t need to do anything. It’s a great platform for maintenance. Check Point notifies us, so we need to do maintenance on the platform, and we’re okay with that. We’re good. We don’t need to do anything on the platform.

We don’t need to do anything on the platform.

The cost is a little bit expensive.

I recommend using this platform because it makes policies and email integrations with Office 365 very easy. You can integrate Microsoft Teams with Sharepoint and OneDrive, and you can protect these clouds.

Overall, I would rate it a ten out of ten.

We use the product to address core, perimeter, and administrative security requirements for firewalls within our environment. Additionally, we cater to email security requirements for clients using both Google Workspace and Microsoft 365 platforms.

The product's most valuable features for email security are its ability to safeguard domain names, detect duplicate email users, and identify spam emails impersonating legitimate email IDs, thereby enhancing overall security. It also has a robust filtering system.

It's very easy to use, and the onboarding process is straightforward. We can easily categorize users, create groups, and apply policies accordingly, simplifying policy management for different user groups within an organization.

In India, pricing is a concern, especially for SMEs. Check Point needs to address the pricing segment for SMEs. Apart from that, the technology and other aspects like sales and marketing are satisfactory.

Most OEMs provide similar capabilities. If any OEM introduces new features, Check Point must match those capabilities. It could improve by offering an on-premise solution for customers still using Microsoft Exchange, which currently provides only cloud-based services.

I have been using Check Point Harmony Email & Collaboration for about a year. We directly sell the latest version to customers, including SMEs, enterprises, and SMBs.

The product is stable. We have yet to encounter technical or deployment issues. My team is comfortable working with the solution due to its reliability and the prompt assistance that Check Point's support team provides. I rate the stability an eight out of ten.

We have 35,000 Check Point Harmony Email & Collaboration users, covering all three segments: small, medium, and enterprise.

It is a scalable product and meets the evolving business needs. Their communication and understanding of customer requirements make deploying and scaling the solution easy. I rate the scalability a seven out of ten.

We have yet to encounter many technical issues, but Check Point's support team has been responsive and helpful whenever required.

Positive

We completed ten deployments, including the installation and setup, in one week. Overall, it takes around seven days to complete. It involves collecting information from the customer about the number of users and the email services they use. The onboarding process is easy and takes one to two hours, followed by policy creation based on customer requirements.

I rate the process a nine out of ten.

The product is expensive compared to some competitors, especially for the SME segment in India. On average, it's around 10,00,000 to 15,00,000 lakh rupees for 200 users per year. Additional costs depend on the customer and their requirements.

I rate the pricing a six out of ten.

I suggest conducting a proof of concept (POC) before purchasing the product. Customers will likely find it reliable and effective after analyzing it for 10 to 15 days.

I rate it a seven out of ten.

Our primary use case for Check Point Harmony Email & Collaboration is email malware protection.

HEC has improved efficiency many times as its integration with M365 now puts all of these emails in one spot instead of having to create rules twice.

The user interface of Check Point Harmony Email & Collaboration is very intuitive and straightforward. The search functionality is very simple, and pretty much anyone can use it. The quarantine and release functionality for malware and junk mail is much more simplified than with previous products. It has reduced effort in tickets and manpower not needing to do this for people who would have to normally put in a ticket.

The portal site is a bit slow at times.  Plus, all new functions seem to be 'add-ons' instead of just being part of the platform.  This is not how I view a subscription.

I have been using Check Point Harmony Email & Collaboration for two years.

Check Point Harmony Email & Collaboration is stable.

Check Point Harmony Email & Collaboration is very scalable as it integrates with O365 cloud.

Customer service is very good.

Positive

We previously used Proofpoint. We switched because Proofpoint was not catching nearly as many items, and it was very burdensome to administer.

The initial setup was straightforward.

My experience with pricing, setup cost, and licensing has been positive. The product is just as expensive as the previous product, but it saves time and effort all around.

Before choosing Check Point Harmony Email & Collaboration, we evaluated Microsoft Defender.

It is a good product, very worth the money. On a scale of one to ten, I would rate Check Point Harmony Email & Collaboration an eight because of all the previous comments I made.

For my company case, I need to protect from phishing and malware using Check Point Harmony Email & Collaboration.

In the past, a coworker opened an email and clicked a hyperlink or URL site, and this was a vulnerability in his email, which Check Point Harmony Email & Collaboration helped protect against.

Check Point Harmony Email & Collaboration offers zero-day protection as one of its best features.

The Zero-Day Protection feature of Check Point Harmony Email & Collaboration has made a noticeable difference for us. It uses AI and threat emulation to detect and block unknown attacks before they reach users.

Check Point Harmony Email & Collaboration has had a strong positive impact on my company as it has significantly reduced phishing and malware. The case from the past when a coworker opened an email with phishing demonstrates this real benefit, making it a great feature for the company.

Pricing for Check Point Harmony Email & Collaboration could be more flexible, especially for smaller teams or organizations with limited budgets. In my case, I need to use the feature for other characteristics that are flexible and scalable.

The reason I give an eight instead of a higher or lower score is that the pricing could be more competitive, and additional documentation would help make setup and troubleshooting easier.

It's a solid solution, and Check Point Harmony Email & Collaboration just needs better pricing and clearer documentation to be even more user-friendly.

I have been using Check Point Harmony Email & Collaboration for two or three years.

Check Point Harmony Email & Collaboration is very stable.

Check Point Harmony Email & Collaboration is very scalable. In my case, I deployed the Infinity Portal, and it is the best option to use.

The customer support for Check Point Harmony Email & Collaboration is great.

Neutral

I didn't use different solutions previously. I have seen a clear return on investment with Check Point Harmony Email & Collaboration as it has reduced the number of phishing incidents and manual investigations.

In the past, I didn't know about the pricing, setup cost, and licensing, but when I deployed it in the company, I was able to gain more experience with these characteristics.

I have seen a clear return on investment with Check Point Harmony Email & Collaboration as it has reduced the number of phishing incidents and manual investigations. I don't need more people in IT to investigate different phishing incidents.

I didn't evaluate other options before choosing Check Point Harmony Email & Collaboration as I prefer the Check Point company.

My advice for others looking into using Check Point Harmony Email & Collaboration is to make sure to take full advantage of its AI-driven threat prevention and account takeover protections. I rate this solution an eight out of ten.