Check Point Harmony Email & Collaboration Reviews

My main use case for Check Point Harmony Email & Collaboration is to control security, specifically in securing email for my organization.

I need to control when malware, phishing, or ransomware is sent over email in my organization.

Check Point Harmony Email & Collaboration has become a key part of how we collaborate securely; it's not just about blocking spam or phishing but actively protecting us from more advanced threats.

The best part of Check Point Harmony Email & Collaboration is how quietly powerful it is, working in the background to keep threats out without disrupting how we work; that balance really stands out.

Check Point Harmony Email & Collaboration has definitely helped our team feel more secure and confident; before we had it, phishing emails and impersonation attempts were a regular headache.

Check Point Harmony Email & Collaboration helps build trust across the team, as people feel more confident opening emails, clicking links, and collaborating knowing there's a strong layer of protection behind the scenes; that's huge for productivity.

Before Check Point Harmony Email & Collaboration, phishing and impersonation emails were regular issues, and since rolling it out, we have seen a big drop in those threats reaching users.

Our incident response time has improved by roughly 40%.

One aspect I wish were a bit smoother about Check Point Harmony Email & Collaboration is the user interface, especially when managing quarantined emails or reviewing threat reports.

Navigating between quarantine, threat logs, and policy settings sometimes feels clunky, requiring too many clicks to get to commonly used features.

I have been using Check Point Harmony Email & Collaboration for two years.

Check Point Harmony Email & Collaboration is stable.

Check Point Harmony Email & Collaboration's scalability is good.

The customer support for Check Point Harmony Email & Collaboration is great; it is faster and easier.

Positive

Before Check Point Harmony Email & Collaboration, I used Microsoft Security Portal.

I have seen a return on investment by saving time for the user support.

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is great; the pricing is just great.

I did not evaluate any other options before choosing Check Point Harmony Email & Collaboration.

Check Point Harmony Email & Collaboration is deployed in my organization as a hybrid cloud solution.

We use Azure as our cloud provider with the hybrid cloud setup.

Check Point Harmony Email & Collaboration is a great opportunity for securing your organization.

I would rate Check Point Harmony Email & Collaboration a nine out of ten because I prefer support in some different languages, as currently, it's only in English.

I use Check Point Harmony Email and Collaboration to protect email security. It is used as an email secure gateway to protect and scan emails.

The sanitization feature of Check Point Harmony Email and Collaboration is valuable. The protection and scanning of emails are also appreciated, as they secure everything in the email spectrum.

The sanitization on the file needs improvement.

I have been using Check Point Harmony Email and Collaboration for two months.

Check Point Harmony Email and Collaboration is highly stable.

I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.

Customer support is of high quality, as the local team from Check Point is very helpful.

Neutral

I used a couple of solutions before but cannot specify which ones. I switched to Check Point primarily due to good integration with Microsoft 365.

The initial setup was easy.

The deployment was done through an integrator.

I see a return on investment from the beginning because I removed two items.

The pricing is lower compared to what I used before.

Knowing what you need from the solution is important because Check Point Harmony Email provides comprehensive protection for email security. 

Overall, I would rate it ten out of ten.

Some emails, specifically false positive emails, are, at times, detected by Microsoft under the phishing category. Check Point also detects phishing emails. Check Point Harmony Email & Collaboration is a tool that does not pass emails through the user's inbox, even if it feels like an email is not spam or involves phishing. Suppose a tool like Microsoft Defender detects any phishing activity. In such scenarios, emails are quarantined by Microsoft, and then Check Point Harmony Email & Collaboration cannot pass such emails to the user. I feel it is an area that can be improved. There are good options with Check Point Harmony Email & Collaboration, as one can still quarantine suspicious emails, and the users can see those in just a few clicks. The false positives are an area where the tool can introduce certain improvements they can improve by releasing emails to a user's inbox if it feels that there are certain areas consisting of false positives.

In the future, it would be great if it is possible to use the tool with Microsoft to help in the area revolving around false positives. Check Point should be able to release emails to the inbox even if there are some phishing emails. If Check Point finds something to be described as a clean email, it should have the option to automatically release it to the user. At the moment, we don't have that option. They have an option for spam emails but not for the emails associated with phishing.

I have four months of experience with Check Point Harmony Email & Collaboration. I am unsure about the tool's version, but I know it is a cloud platform. The technical people handling Check Point Harmony Email & Collaboration take care of the upgrades.

Stability-wise, I rate the solution a nine out of ten.

Around 500 people use the tool in my company. Two administrators are needed for the tool.

The product's usage would have to be increased if the organization grows.

The technical support for the solution is good because, so far, I have seen that they are very fast. I raised only a couple of tickets in the last four months, so it is not much, but I have seen that the support team is good. The product is very simple to manage and is not very complicated. It is a very straightforward tool. I rate the technical support a nine out of ten.

Positive

I know that my company was using a custom Linux-based system. I am not sure if it was managed by different administrators in our office. As it was a legacy system, my company wanted to go for a professional one that is more of a cloud-based solution.

The product's initial setup phase is very simple and automated. Everything can be made ready within a few clicks.

As we are a non-profit organization, we got the tool with a good offer. On a yearly basis, we pay 10,000 Euro for 500 users, which also includes the technical support part.

Our organization was comparing Check Point Harmony Email & Collaboration with Proofpoint, which is an expensive tool, making it not so cost-effective for non-profit organizations like ours, where we have our budget limitations.

My company had Mimecast and Proofpoint as optional products when we evaluated the tools in the market, but we didn't go with the proof of concept model for both. Proofpoint was expensive when compared to Check Point Harmony Email & Collaboration. Check Point Harmony Email & Collaboration was a little bit better compared to Mimecast.

Check Point Harmony Email & Collaboration is good, especially if you use Microsoft 365. The tool works well with Microsoft 365, which is why I feel it is a good product, as it offers compatibility. I can recommend Check Point Harmony Email & Collaboration if you are a Microsoft 365 customer.

My company has never tried to see if Check Point Harmony Email & Collaboration is compatible with other products. In our organization, we just write this Check Point Harmony Email & Collaboration, which is our first product as an email security platform. We were satisfied with Check Point Harmony Email & Collaboration.

I would recommend the product to others. If people don't use Microsoft 365, then Check Point Harmony Email & Collaboration won't be a compatible tool in their environment. Exchange Online users can use Check Point Harmony Email & Collaboration.

I rate the tool a nine out of ten.

We use Harmony Email & Collaboration to prevent malicious emails from reaching inboxes, guarding against the attacks of threat actors.

We have also enabled a data leakage policy based on our client's needs, with hundreds of predefined and custom data types.

Below are the security elements of Harmony Email & Office which we use in our client environment. 

• Anti-phishing for incoming and internal emails.
• Complete known malware and zero-day malware prevention (Sandboxing)
• Attachment sanitization (CDR, Threat Extraction)
• Malicious URL protection (URL Protection)

The below features have improved our client experience:

• Anti-phishing for incoming and internal emails.
• Complete known malware and zero-day malware prevention (Sandboxing)
• Attachment sanitization (CDR, Threat Extraction)
• Malicious URL protection (URL Protection)

It protects cloud email and collaboration suites from cyber-attacks that evade default and advanced security tools. Its invisible, multi-layer security enables full-suite protection for cloud collaboration solutions such as Office 365, G-Suite, Teams, and Slack.

The main features are as follows

Harmony Email & Collaboration secures major file-sharing services such as Google Drive, ShareFile, OneDrive, Sharepoint, Box, and Dropbox from malware, ransomware, and east-west attacks. It also prevents accidental or malicious data loss.
Mainly, we are using Harmony Email & Collaboration to detect sensitive data sharing via email and other collaboration apps, and immediately limit data exposure. It enables the enforcement of a data leakage policy in our client environment, with predefined and custom data types.

• Phishing incidents and functionality bugs are misrepresented and can lead to inconsistent email encryption, affecting user experience and potentially compromising security.

• This product should prioritize a zero-trust approach.
• There are unexplained settings in the security console that lack proper documentation or explanation from the vendor, leaving users without support.
• For instance, the back-end query language used to process user-based phishing reports is not documented.
• Additionally, certain features, such as the inability to whitelist DLP events by user, are lacking and their inclusion would reduce unnecessary alerts.

I have been using this for more than a year.

It is 100% percent stable and secure.

I have a really good impression of the scalability as it protects more of the Office 365 suite than just email. I appreciate that system logs capture when someone views the body of an email. It is reasonably priced for the coverage it provides.

Customer support and vendor engagement is really good in comparison to other vendors.

Positive

We have multiple clients. We use Check Point Harmony Email & Collaboration for one of our clients.

It is a much simpler product to set up and support compared to other vendors we have reviewed. It does a much better job of blocking phishing with little to no customization. This product just works out of the box without needing any specific fancy rules.

We have our Professional Services who do implementation-related pieces for our clients. It's really good in comparison to other vendors.

It is very easy to implement and it can see actions taken by Harmony and Microsoft 365 in a single console. It is cost-effective and works well for many of the budget constraint enterprises.

It has an extremely high success rate of keeping junk/spam/phishing emails out while allowing the right emails through. The setup is extremely easy. Vendor Engagement and webinars are always happening- Check Point has monthly new feature meetings, so overall I am having a great experience.

I use the solution in my company to secure the users' environment so that there are no phishing attacks. The tool operates as an anti-spam solution for the users in our company. Each and every email passes through the email security scanning process. Emails with issues get quarantined by the solution.

The most valuable features of the solution include all of the functionalities offered by the tool, which work fine. I cannot say that a particular feature does not work fine. Each and every feature provided by the product works fine.

At the time of the purchase of the product for the users in my company, I am unable to see or get details of the users for whom the product has been purchased. I need to go to Check Point's admin portal if I want to see the license list and the details of the users of the tool, making it an area of concern where some ease of process should be provided from an improvement perspective.

I have been using Check Point Harmony Email & Collaboration for two years.

There are day-to-day updates in the solution. The product gets updated automatically since it is a SaaS-based tool. My company does not have to invest time to upgrade any applications in the product. In general, it is a hassle-free process to work with the product.

My company has around 50 users of the product.

My company plans to increase the number of uses of the product in the upcoming two or three months.

The need to seek technical support depends upon the severity of the issues that we face in our company with the product. Depending on the severity of the issue, my company connects with the support team in three to four hours. During high-severity cases when our entire organization goes down due to some issue in the product, my company connects directly with the support team.

People already use the product as a SaaS-based tool, but it can be complex if used at an in-house level only. As a SaaS-based tool, the product is easy to use without complexities.

The solution is deployed on the cloud.

The solution can be deployed in twenty minutes to half an hour.

I work in a hospital where we purchased the tool for security purposes. Being a hospital, we did not purchase the product with an ROI angle in mind.

I don't even have details of the product's single license purchased by my company.

The product is useful as it works fine to secure our company's email communication. My company has not faced any issues since the time we purchased the solution.

The product has improved our organization's functioning as a secure collaboration tool, considering that different products are made available in the market on a day-to-day basis. As a tool for email security, the solution serves as one of the best products in the market.

The product offers good and easy integration capabilities with other products. When it comes to integration, the product will ask about the credentials of the global applications to the tool's admin, after which it will automatically scan the licenses of the integrated products.

The reports and analytics part of the product is fine for my company since it allows us to check the analytical reports on a weekly basis at a user level. The product provides different kinds of reports like anti-spam reports that we can check in our company.

I recommended the product to those who plan to use it for email security purposes, as it offers a seamless and user-friendly experience to its users. There is no complexity involved in integrations with other products for better email security.

The need for cybersecurity will increase in different ways on a daily basis. The product does not provide alerts. The product fails to provide alerts if some issue occurs at a global level. From an improvement perspective, the product should provide alerts related to email security to its users.

I rate the tool a nine out of ten.

My main use case for Check Point Harmony Email & Collaboration is stopping phishing attacks and spam coming into our users in our organization.

I don't have anything else to add about my main use case or any other ways I use Check Point Harmony Email & Collaboration.

The best features Check Point Harmony Email & Collaboration offers are definitely the phishing filtering.

The phishing filtering feature is valuable for me because it stops most of the phishing emails before they hit the users' inboxes, ensuring that users don't see the infected or phishing emails. It's really good at its job, so it stops at least 99% of the emails that come into our organization.

Check Point Harmony Email & Collaboration has positively impacted my organization as it has definitely cut down on the amount of phishing emails that are being delivered to users' inboxes.

We have seen a drastic number of reductions of successful phishing attacks, with metrics showing it stops about 99% of the attempted emails before they hit the user's inbox.

I don't think Check Point Harmony Email & Collaboration needs improvement; it just does what it's supposed to do.

I don't want to add more about the needed improvements.

I have been using Check Point Harmony Email & Collaboration for one year.

Check Point Harmony Email & Collaboration has been very stable for me; I haven't noticed any downtime at all, and even if there's downtime, it fails open, so it won't impact emails.

Check Point Harmony Email & Collaboration's scalability is good, as you pay per user, so it scales automatically as the organization grows.

I would rate the customer support a four, maximum, because I have had to reach out to them, and it wasn't great. I ended up with a technician that didn't actually know how to resolve the issue and was just doing basic level one troubleshooting, so it was very time-consuming to work with them.

Neutral

I previously used Microsoft Defender before Check Point Harmony Email & Collaboration, but we switched because it was very time-consuming to tune properly, and also, most of the emails were delivered to users' inboxes and then removed afterwards.

My advice for others looking into using Check Point Harmony Email & Collaboration is that it's very easy to set up. I think the setup was done in 30 minutes, so if you decide to go for it, there's not much consideration to be done, actually.

I have definitely seen a return on investment, as there are fewer incidents after deploying this software. We have gone from three to four successful phishing attacks every year to a maximum of one.

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is that it's licensed per user, and the price is fair. The pricing is very good and easy.

I did not evaluate other options before choosing Check Point Harmony Email & Collaboration.

I can give a specific example of how Check Point Harmony Email & Collaboration has helped me stop phishing or spam. We bought this product because Microsoft Defender let through phishing attempts, and one of our users clicked that one. So we looked for a vendor to assist us with additional filtering on our incoming emails. Since we implemented Check Point Harmony Email & Collaboration, it's been great. It stops most, if not all, of the phishing attacks against us.

I would rate Check Point Harmony Email & Collaboration a 10 out of 10.

We utilize Check Point Harmony Email and Collaboration for email security.

Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft. These are features we often use. Additionally, the deployment is feasible if you have completed some training and acquired hands-on experience. In general, it has good support.

There is a need for improvement in handling business email compromise. Additionally, technical support and the licensing model require enhancement.

I have been using Check Point Harmony Email and Collaboration for almost eight years.

Support issues exist with the Check Point company itself, not necessarily the product.

Positive

Earlier, we used Avanade, IronPort, and Proofpoint before moving to Check Point Harmony Email and Collaboration.

The initial setup is not easy. It is manageable with the proper training and hands-on experience. If the customer wants only the normal features, it usually takes one to two days; otherwise, five days.

I consider the pricing to be a bit expensive, similar to other solutions.

I recommend Check Point Harmony Email and Collaboration to all types of companies, from small businesses to enterprises. I would rate the overall solution as eight out of ten.

Our team primarily uses Google Workspace for email, so we were looking for a solution that could protect us from spam, phishing attacks, and other email threats. 

Harmony Email fits the bill perfectly because it's an API-based product that doesn't require any MX record or other configuration changes. It's also very easy to use and manage, even for non-technical users.

I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats. With one hour of training, anyone can effectively use this product.

There are a few areas for improvement. One is the occasional sluggishness or latency, which is likely due to the cloud-based nature of the solution. So, the performance can be better.

Additionally, while Harmony Email can detect phishing emails that Google has missed, it would be even better if it could automatically quarantine or delete these emails.

Since we use multiple Google Workspace accounts across three separate domains, it would be incredibly helpful if Check Point Harmony Email could provide a single dashboard that consolidates all of this information. 

Additionally, Harmony Email should support other email providers beyond Microsoft and Google, as I also use Joho with over a thousand email IDs.

Having a unified dashboard and expanding support to other email providers would significantly enhance the product's usability for many users.

Currently, I have to rely on a separate gateway solution, like Cisco, to protect my Joho emails. It would be much more convenient if Harmony Email could handle all of my email protection needs.

I've been using Harmony Email for about four or five months now.

It is cloud-based, so the performance is low. I would rate the stability an eight out of ten. It is stable but the performance is low.

I would rate the scalability an eight out of ten. We have 300+ end users using this solution. 

The customer service and support are not very prompt like SonicWall and other vendors in the same space. Perhaps because Check Point is not as prominent in my region, their SLA is not terrible. It's just not very effective. 

For instance, if I need support within 15 or 30 minutes, it won't happen. It could take up to four hours. 

Neutral

I initially started with Cisco Gateway. However, due to ongoing changes, we would have needed to modify MX records or other settings, making the configuration more complex. 

As a result, we decided to try Check Point Harmony Email and Collaboration, and after conducting a proof of concept (POC), we decided to deploy it. We also checked Barracuda.

So, we chose Check Point over Barracuda during the POC. The primary reason was that Check Point Harmony Email is easy to configure and requires no MX record changes. 

Additionally, it's more effective because it's an AI-based solution. It provides insights into the origin of emails, the connection between the sender and receiver, their previous email history, and the frequency of their communication. These features are unique to Check Point Harmony Email and Collaboration.

The initial setup is very simple because only API configuration was there. We provide a user and password on our dashboard, and we can use it remotely. 

It took only 10 to 15 minutes to deploy. Initially, it takes time to collect the data and create timelines. The solution doesn't require any maintenance. 

The pricing is in the middle. Check Point's pricing is not the highest in the competitive market. 

It's more expensive than Barracuda but less expensive than Cisco. So, I would give it a rating of six out of ten, where one is expensive and ten is cheap. 

Overall, I would rate the solution an eight out of ten.