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IT specialist at Landpower Australia Pty Ltd
Real User
A stable solution that does a fantastic job of catching things Microsoft doesn't, but implementation could be easier
Pros and Cons
  • "The stuff that it's picking up and blocking and stopping from coming into our environment has been fantastic."
  • "The implementation could definitely be better."

What is our primary use case?

At the moment, we're heavily using the email and collaboration features. We are also licensed for the mobile part, which we are sort of working into, and CloudGuard as well. We're kind of working through those features. 

What needs improvement?

The implementation could definitely be better. We had great support from Check Point, but there were some "got-you" moments where we got surprises as we were setting it up. When Check Point talks about it, it's all "plug and play," but it's not really one of those platforms where you can just jump in and click a few buttons and everything works. You need to have a bit of knowledge about what you're doing and it's a bit more complicated than they advertise.

In the future I would like to see something similar to what Proofpoint has, where users can actually go in and make the call to release their own emails. We've got a small number of users, so it's okay for the IT team to constantly be bombarded with our emails for releasing, but I would love to have an option where I can allow users to go in and make the call to release an email, and then of course it would only actually be released if it passes certain things.

For how long have I used the solution?

I have been using this solution for about a year and a half now. 

What do I think about the stability of the solution?

The solution is stable and I think it does a fantastic job. The stuff that it's picking up and blocking and stopping from coming into our environment has been fantastic. There's a few things that get flagged by Microsoft, most of them false positives, so it's interesting. Harmony passes it through and Microsoft thinks it's spam, but usually it's not.

Buyer's Guide
Check Point Harmony Email & Collaboration
September 2025
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is very easy to scale. There are between 500-550 active users in our company. We have a team of three people that look after the environment, but that is only part of their responsibilities. I think it would do very well with one full-time person handling the maintenance. 

How are customer service and support?

The technical support was brilliant, but that's the thing when you're buying something, usually the initial support is top notch. It's been a year and a half now, and we haven't had any urgent technical issues that we've had to go back for help with, but at the start, when we were implementing the solution, we had good support. They were on the ball and they really stepped up.

Which solution did I use previously and why did I switch?

What we used in the past was an outfit called MSX.

What's my experience with pricing, setup cost, and licensing?

Check Point is more expensive. That's the honest truth. So far, it's a good value for the money. 

Which other solutions did I evaluate?

We considered the Microsoft inbuilt solution, and the advice that we got from a lot of people was, if you want to use that one, combine it with something else. That is what we ended up doing, because it came as part of our licensing with 365, but we can tell that it was a good idea to combine it with Check Point because it will let a lot of things pass.

Also, I know CrowdStrike is cheaper with their Falcon offering, but I haven't had the opportunity to work with it. The reason why I went with Check Point was because I have worked with it in the past and I like their product, so that was the biggest push. 

What other advice do I have?

I would rate this solution as a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Adrian Cambronero - PeerSpot reviewer
Consultant at ITQS
Reseller
Top 5Leaderboard
Integrates with Office365, strengthens security, and provides visibility
Pros and Cons
  • "It is fast and has a very simple, easy integration."
  • "Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult."

What is our primary use case?

Our company uses Office 365 and clearly, we use Outlook. We needed a tool that had the functionality to verify and validate the emails that enter and leave our organization. With this tool, we can solve security problems since many of the collaborators work from home. With this, we have decreased phishing attacks. It offers quite a few types of analysis and reporting that help to clear up security doubts and how to counter these gaps.

Check Point Harmony Email & Collaboration is workload protection in the cloud. This firewall helps us provide controls on our organization's devices and has become our main tool in the analysis and coverage of the infrastructure and also maintains fairly reasonable scalability.

How has it helped my organization?

Check Point Harmony Email & Collaboration has helped our company with perimeter security and securing our employees from wherever they are working. It's strengthening security as it is able to stop phishing attacks on Office 365 accounts and block possible account hijacking. It is also responsible for detecting malicious files in both OneDrive and SharePoint. This makes the product more robust and also gives us visibility into suspicious access, and provides the areas from which they are trying to enter. With this other feature, it provides more integrity to our company.

What is most valuable?

We have found several features that are very valuable. One of them is the integration with Office365. In addition to that, it is fast and has a very simple, easy integration. In addition to that, it integrates with other Office 365 products. The false positives are minimal, almost nil. That is very important since it will not generate an absurd amount of emails. The functionality of the tool is very easy to configure and manage. The platform is friendly and makes its integrations even more, so this tool is very efficient.

What needs improvement?

Check Point Harmony Email & Collaboration presents a problem similar to the other Check Point tools that it was able to manage, and that is the access to its administrative functions. Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult. 

It presents problems in the management of technical support since the SLA is not optimal, causing delays. This means that security problems may arise since it does not provide a quick response or a concrete solution.

For how long have I used the solution?

I have been using it for approximately 4 years.

What do I think about the stability of the solution?

The tool stability is very good.

What do I think about the scalability of the solution?

The scalability that the solution presents is very good. It is quite scalable.

How are customer service and support?

The experience has not been very pleasant since we have opened cases and they take too much time to respond or schedule a meeting even to provide a solution.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There was no other solution implemented.

How was the initial setup?

The initial configuration was very simple and fast.

What about the implementation team?

During the implementation, the provider's team helped us, and it was very efficient; they knew what they were doing

What was our ROI?

The functionality that the tool presents with its characteristics and capabilities helped us a lot in our organization.

What's my experience with pricing, setup cost, and licensing?

Like all security tools, they are expensive tools. However, Check Point competes in the market and its accessibility is good, so paying for a tool that provides security is worth it.

Which other solutions did I evaluate?

The company has already had several Check Point tools. For this reason, this tool was implemented to keep in line with the same brand and hopefully not present us with problems if we implement another one.

What other advice do I have?

The only advice is to improve the technical support for your users since it is not very efficient.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Check Point Harmony Email & Collaboration
September 2025
Learn what your peers think about Check Point Harmony Email & Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Senior IT Security Manager at a tech services company with 51-200 employees
User
Top 20
Helps quarantine and remove threats and detect malicious emails
Pros and Cons
  • "Being able to mass quarantine and remove emails from end users' mailboxes has become extremely important to us as we have grown in size."
  • "It's not fully integrated with Google Workspace, and the statistics don't update in real-time."

What is our primary use case?

We use the solution for preventing malicious emails that we're getting through Google's built-in spam filters. The amount of spam and phishing had greatly increased at our organization and we needed a solution implemented fast. 

Check Point was really quick to integrate and implement and instantly started providing value. The reporting we got during our trial helped to quantify the value to the executive team, in particular, the report that shows what Check Point caught items that Google's spam filters would've let through.

How has it helped my organization?

The amount of spam and phishing getting through to end users has reduced drastically. 

We are also now able to advertise how many malicious emails we get and how it is constantly increasing as we grow. This shows our users how valuable a solution like this is and they appreciate that sometimes it may get a false positive. 

We're abe to show to users why emails are quarantined - which has helped to train them on what to look out for if they do receive a suspicious email. We have also improved our reporting process and notifications to admins.

What is most valuable?

First and foremost, Check Point's ability to detect malicious emails and the filters they put in place are a big improvement on the built-in Google Workspace solution. 

Being able to mass quarantine and remove emails from end users' mailboxes has become extremely important to us as we have grown in size. Admins can be notified as soon as a suspicious email arrives in bulk mailboxes and can act extremely quickly. This has even helped us to notify partners that they had been breached before they knew themselves.

What needs improvement?

There are a few features that are more geared towards Microsoft users rather than Google, for example, user-reported phishing. It's not fully integrated with Google Workspace, and the statistics don't update in real-time. 

We appreciate that Microsoft has the larger market share, and Check Point has been improving its Google integration. However, more advancements would be appreciated. That being said, the "What Google wouldn't have caught" report was extremely valuable to us in showing value. 

For how long have I used the solution?

I've used the solution for nine months.

Which other solutions did I evaluate?

We evaluated other solutions, such as Mimecast, Proofpoint, and Abnormal.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PRADIPJOSHI - PeerSpot reviewer
Owner at a transportation company with 11-50 employees
Real User
Top 5Leaderboard
Reliable product with a straightforward setup process
Pros and Cons
  • "The product is reliable and sturdy."
  • "They must provide security to more email service providers."

What is most valuable?

The product is reliable and sturdy. It can be configured within five minutes and has minimal downtime. It provides an in-built API functionality. It supports chat and file sharing from solutions like OneDrive, SharePoint, Google Drive, and Dropbox. Additionally, it offers 100% protection for unified communication or collaboration to prevent hacking incidents like the Zoom hack.

What needs improvement?

They must provide security to Rediffmail and other email service providers. At present, it is limited to only two email services. They should also offer additional protection to Zoom, Cisco Webex, BlueJeans, and StarLeaf.

For how long have I used the solution?

We have been using Check Point Harmony Email & Collaboration for five to six days. However, we have been using Check Point for five to six years.

What do I think about the stability of the solution?

I rate the platform’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the platform’s scalability a ten out of ten. It is suitable for small, medium, and large companies. Mostly, it will be helpful for small enterprises that can’t afford firewall solutions like Wireshark.

How are customer service and support?

Check Point has a good support system in our country. They are 100% customer-centric and have many support partners as well.

How was the initial setup?

It is straightforward to set up. We can deploy within five minutes.

What about the implementation team?

Check Point is a very user-friendly product. The customers can deploy it easily with some technical knowledge; they can take help for installation and programming for a nominal cost from the product partners.

What's my experience with pricing, setup cost, and licensing?

I rate the platform’s pricing a seven and a half.

What other advice do I have?

I rate Check Point Harmony Email & Collaboration a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2005803 - PeerSpot reviewer
Digital Coordinator at Modis
Real User
Helpful URL protection, good quarantine capabilities, and a nice user dashboard
Pros and Cons
  • "Encryption of emails enhances safe communication that ransomware attacks cannot compromise."
  • "Some files are not scanned thoroughly due to occasional network failures."

What is our primary use case?

The advanced software blocks advanced email phishing that can affect information infrastructure. 

It keeps my colleagues safe when interacting with our partners through collaboration. 

Our communication networking system is secure from end to end to enhance information safety and prevent cyber attacks. 

Sending emails is fast and efficient within the organization's ecosystem. This product provides security alerts when there is a threat that can affect our communication channel. 

Check Point Harmony Email & Collaboration caters to full cloud email security and other applications in the cloud.

How has it helped my organization?

Encryption of emails enhances safe communication that ransomware attacks cannot compromise. 

A secure collaboration environment has enhanced faster growth due to productive sessions convened by teams. 

It blocks unsafe emails before landing inbox to avoid time wastage. Blocking malicious emails has enabled employees to focus on their roles fully without fear of being attacked. 

Consistent security across the company infrastructure has saved the company costs that could be accrued from an insecure work environment.

What is most valuable?

Securing major file-sharing services across the company has been productive since we deployed this platform. 

The security system has a stable data protection system that has prevented potential data loss. 

This product detects malicious behavior in advance and immediately quarantines files before they can spread viruses to the entire network. 

URL protection features give me the confidence to browse the internet without fear of visiting unsafe sites. 

The user dashboard updates systems automatically to meet the current enterprise demands.

What needs improvement?

The system has programmed categories of threats that are detected automatically. 

This can lead to virus leakage and spread malicious data across the enterprise. 

The cost of deployment and integration with other applications is high. 

Some files are not scanned thoroughly due to occasional network failures.

We have experienced the best services from the performance of this platform despite a few operational challenges that rarely occur. 

Monitoring the system operation for new teams is not easy due to complicated configuration techniques.

For how long have I used the solution?

I've used the solution for 12 months.

What do I think about the stability of the solution?

It is highly stable in the provision of email security.

What do I think about the scalability of the solution?

This tool is good in overall performance.

How are customer service and support?

The support staff is kind with fast responses to our requests.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have no experience with a different solution.

How was the initial setup?

The setup was complex during integrations though the support staff provided productive guidance.

What about the implementation team?

Implementation took place through the vendor team.

What was our ROI?

There has been increased ROI (from 30% to 55%) since we deployed it.

What's my experience with pricing, setup cost, and licensing?

The licensing terms have favored our organization.

Which other solutions did I evaluate?

We selected this product after a recommendation from our colleagues.

What other advice do I have?

Email security is critical to any enterprise, and with this solution, everything is covered.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hazel Zuñiga Rojas - PeerSpot reviewer
Administrative Assistant at Tecapro
Real User
Non-invasive, helps educate users, and acts as a good failsafe
Pros and Cons
  • "Its total protection has been the greatest aspect since it completely protects all the mail from the cloud."
  • "They could help us be integrating features with solutions from third parties."

What is our primary use case?

We had the need for a solution that would allow us to integrate search and analysis into the different mail clouds. This allowed us to focus on features that were very important, such as avoiding the loss of data and content. Thanks to the search, analysis, and integration functionalities, we could integrate easily with the cloud that we have. The product gave us a greater ability to search and explore issues while minimally invasive to end users.

How has it helped my organization?

Checkpoint Harmony Email and Collaboration is one of the cloud solutions for email that has given us the most added value. It has allowed for the education of users while still keeping them protected in a non-invasive way. When configuring this solution, we have not needed to come and affect management in terms of the day-to-day tasks handled by the users. It is a solution that is directly configured at the service level, not at the user level, so it's quick to install and configure, allowing connectors through APIs that can block malicious emails before they reach the inbox. It is acting as a full replacement for data loss analysis and management issues.

What is most valuable?

Harmony email has many interesting features. Its total protection has been the greatest aspect since it completely protects all the mail from the cloud. It gives 100% protection and is something that is a failsafe. There are no errors. Having an app-based solution that detects everything that is lost helps ensure reliability. It is quite complete, and it integrates with emulation solutions. If an email is ever compromised, you can detect the issue, find out what happened, and protect the company. It is a very complete solution.

What needs improvement?

The solution really has many outstanding features. It is quite easy to install and configure and is very complete. 

We could analyze services such as SharePoint and have more seamless integration. They could help us be integrating features with solutions from third parties. That would be very helpful. Right now, we do not have complete analysis when it comes to analyzing and detecting all the data that is saved. Having a product that could sweep repositories would be great.

For how long have I used the solution?

I've used the solution for about a year and two months.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Suresh Pathipatti - PeerSpot reviewer
Senior Information Technology Administrator at Aighospital
Real User
Top 5
Stable solution with excellent features and support
Pros and Cons
  • "Check Point's technical support is very good."
  • "Harmony Email & Collaboration could be improved by making the whitelist available on the website and application level."

What is most valuable?

All of Harmony Email & Collaboration's features are valuable.

What needs improvement?

Harmony Email & Collaboration could be improved by making the whitelist available on the website and application level.

For how long have I used the solution?

I've been using Harmony Email & Collaboration for a year.

What do I think about the stability of the solution?

Harmony Email & Collaboration is stable.

How are customer service and support?

Check Point's technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used McAfee Endpoint.

What other advice do I have?

I would recommend Harmony Email & Collaboration to other users and rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fabian Miranda - PeerSpot reviewer
Cloud computing at Tech Data Limited
Real User
Top 20
Easy to deploy with simple integration and straightforward management
Pros and Cons
  • "The fact that we can share documents without emailing them and still be confident they will go through the corresponding scrutiny is great."
  • "We understand that false positives are always there, but sometimes the notifications are more than expected."

What is our primary use case?

We acquired Check Point Harmony to protect our email environment in Office 365. In general terms, the false positives rate has stayed low, and detection rates and successful threat preventions have increased. It filters malicious emails, cleans documents, and effectively prevents phishing attacks. These processes happening in the cloud give peace of mind that the protective actions are taking place before they reach the endpoint, making it safer and adding layers of protection key to keeping the network safe.

How has it helped my organization?

A lot of these attacks and malware now come hidden in ways we expect the least, and since we never think we'll be targets of a cyber attack, this makes us vulnerable to them. Check Point Harmony gives us great visibility of the threats we are being exposed to, where they are coming from and what were they targeting, giving visibility of the weak gateways that could lead to an infection or a leakage. Management is easy, and integration is too, support is good, and the steps followed to set it up were very simple.

What is most valuable?

The previous solution we had for email protection required a lot of investment from us, both money and time-wise. 

The software is easy to deploy and maintain, and the administration and operation of it require very few interventions from the IT team. 

The solution also integrates amazingly with our network's server environment for collaboration and email apps. The fact that we can share documents without emailing them and still be confident they will go through the corresponding scrutiny is great.

What needs improvement?

We understand that false positives are always there, but sometimes the notifications are more than expected. We've seen clean emails being blocked, thanks to this. 

There are some delays when applying new administrative functions. Sometimes going through the documentation is complex and can be a bit confusing; reporting from the dashboard could get some improvements, too. However, in general, we feel satisfied with Email and Collaboration as it delivers the expected results regarding threat prevention. 

For how long have I used the solution?

I've used the solution for more than three years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Check Point Harmony Email & Collaboration Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Check Point Harmony Email & Collaboration Report and get advice and tips from experienced pros sharing their opinions.