Cisco Duo Reviews

I'm a Duo console admin. One example is that we can completely lock down our Linux command-line interface. We require Cisco Duo authentication for any privilege escalations, and we have to have Cisco Duo throughout all of our infrastructure at all times.

Without Cisco Duo, that would be very tough because Cisco Duo is a one-stop-shop, especially with their console. We would have zero visibility into anything identity related, especially securing our network.

With Cisco Duo in place, we don't have to worry about random phone calls and somebody replicating the dial tone from that. Even though that's still something we have to try to mitigate since threat actors are always finding new ways, especially with this new AI, to get around that.

Our network is fairly locked down to the outside world since we are in research. Penetrating in the first place would be very difficult. Cisco Duo is also tied in greatly with our on-prem AD, and it allows us to authenticate through there without the headache of trying to wonder if it's an authentication attempt or not.

The visibility and the ease of use led me to choose Cisco Duo as a primary identity security partner.

The ease of ability to add users into Cisco Duo and to work out their permissions into what areas would need to be implemented is valuable.

We have definitely tied in multiple ways to authenticate with Cisco Duo. The newest one is biometrics, and we have used Microsoft Authenticator. It's almost a dual MFA. It will send you Microsoft Authenticator, then it ties to Cisco Duo, then it will authenticate through there. There are several steps into authenticating to Cisco Duo.

Cisco Duo's border security approach is greatly valuable because the border control is so robust that we genuinely don't have to worry about that as much. Cisco Duo fits into our border security environment seamlessly.

With Cisco Duo console, you get clear visibility of all the Duo agents that are installed and if they've been checking in or if the attempts are actually being flagged as fraudulent or not. Cisco Duo console provides great visibility in exactly what's going on. That is one less step I have to take as an engineer in securing our environment.

It was more comprehensive because of the multi-layer network that we have. That's the easiest way to scale across our network.

Providing clear visibility is important. We don't have to worry about stale accounts or stale accounts will be brought to our forefront. We don't have to worry about too many fraudulent attempts because those would be flagged immediately. In the perfect world, all of the authenticated attempts would be obviously visible within Cisco Duo platform.

I'm pretty happy with Cisco Duo. However, I know that sometimes integrating it with the Linux environment is a bit of a pain. I would say some Linux usability improvements would be beneficial.

I have been using Cisco Duo for five years.

There have been very minor crashes. Nothing significant to report.

Cisco Duo scales greatly since we don't have to hire that many new engineers. If we do hire new engineers, we could cross-train on Cisco Duo platform and it's very easy to use. It scales seamlessly and is very easy to scale with Cisco Duo.

I have never had an issue. Anytime a problem comes up, they actually listen and then try to identify the problem based on what we're giving them.

It was very simple. As long as you have the installer and you can run it properly with your environment, it's almost hands-off after running the installer.

I'm sure we are running other third-party apps as well alongside Cisco Duo, but I know Cisco Duo is the main driver. If they're looking for ease of use and scalability, that's the product to go with. I would give this solution a rating of ten out of ten.

I have been using Cisco Duo for one of my customers for three years. I have integrated Cisco Duo with the on-premises Active Directory and I am using two authentication methods: one is by code and one is through push notifications on Android mobile phones or Apple iPhones. The authentication process is very smooth and secure.

When any request is made to log in for email, the request is integrated with Cisco Duo and asks the user to enter a code via their mobile phone. This is the purpose I am using it for, and it represents a very smooth and secure authentication method.

The method is simple and secure, only thing i want to say about pricing will be reduce for old customers

Cisco Duo has a capability for Duo Push. When it comes to authentication, you get a notification and you just need to approve or reject the request, which allows the process to go smoothly. Although Microsoft Authenticator also has this function, other authenticators do not.

Pricing is an area that needs improvement because the pricing is high. One of my customers recently received a billing statement for one year charging 3,600 US dollars for 100 users. In my case, it costs me around 300 US dollars monthly for 100 users.

Initial deployment was smooth from an MFA point of view. However, I faced a significant issue about a year back when I tried to integrate Cisco Duo with Citrix NetScaler and enable MFA for Citrix NetScaler integration. I encountered a lot of issues during the integration part and was unable to achieve that task due to a lack of documentation at that time. That project was eventually closed.

I am using Cisco Duo for one of my customers for three years.

I have not faced any issues with Cisco Duo so far. It is a very stable product and functions well.

Scalability is good with Cisco Duo.

The support process is very smooth. If I need any support, I can send an email to their support team and they reply on the same day. I normally send emails to billing support and have not needed to send support emails otherwise until now.

Neutral

I have used AuthLogics MFA as well. I am also using Google Authenticator and Microsoft Authenticator.

Cisco Duo is a very simple product to understand. I searched for information on Google and integrated it using the guide provided by Cisco Duo during my first implementation. If I need any support, I can send an email to their support team and they reply on the same day. The support process is very smooth and initial deployment is smooth from an MFA point of view.

Pricing needs improvement because it is high. One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year. In my case, it costs me around 300 US dollars monthly for 100 users.

I have used AuthLogics MFA as well. I am also using Google Authenticator and Microsoft Authenticator.

My clients are requesting MFA on their emails, third-party emails they are using for HTTPS, for cloud emails or cloud logins with different applications. I recommend Cisco Duo to them because the process is very smooth with Cisco Duo. I give Cisco Duo a rating of 10.

My main use for Cisco Duo is for authentication. If Cisco Duo were removed, we would have to find another authentication method. As my organization adopts and deploys AI agents, we are not doing that yet with agentic IAM to ensure these non-human identities are secure, and the role Cisco Duo plays in that strategy is not defined. Cisco Duo fits into my broader security environment as an added security layer for our clients. Looking back, Cisco Duo has helped me evolve my IAM strategy from simple authentication to a more comprehensive identity security platform by providing two-factor authentication for our clients' security needs. When evaluating my identity strategy, I was looking for a standalone authentication system to be able to be implemented on a per-client basis.

The features of Cisco Duo that I like the most are not my field of expertise. Examples of how these features benefited my organization include providing us with additional robustness in our security products for our customers. Cisco Duo has improved my operational efficiency and reduced costs by better managing authentication for our clients and helping to reduce potential compromises and brute force attacks.

Cisco Duo can be improved, but additional features that should be included in the next release are not my area of responsibility.

I have been using Cisco Duo for six years.

The stability and reliability of Cisco Duo are acceptable. We have had a few incidents and bugs related to Cisco Duo that caused some impact, but nothing out of the ordinary.

Cisco Duo scales very well with the growing needs of my organization. I have expanded usage of Cisco Duo and the process was very smooth. We have continually expanded it and have resold it to clients for the last six years.

I would evaluate customer service and technical support on a scale from one to ten as a ten because Cisco does a great job supporting their services.

Prior to adopting Cisco Duo, we were not using another solution to address similar needs.

My experience with the deployment of Cisco Duo was good. Our administrators were trained on the product prior to deploying it, and we had no issues. We did not face any challenges during deployment, and the entire process went very well.

I have seen a return on investment with Cisco Duo.

The steps my organization has taken to become more resistant to phishing attacks and the contribution of Cisco Duo's broader security approach are not my area of responsibility. The types of phishing or credential-based attacks I was concerned about before implementing Cisco Duo and how those threats have evolved are not my area either. Cisco Duo's visibility into identity-based risks has not improved my ability to manage the security of both human users and non-human users' identities across my environment because it is not my area of expertise. Key capabilities beyond MFA led to my choice of Cisco Duo as my primary identity security partner are not applicable. Data points or examples that I have are not available. I chose Cisco security because it offers the best unified partner solutions. I gave this review a rating of ten.

The main use case for Cisco Duo is extra authentication into the network.

The feature that I appreciate the most about Cisco Duo is that it goes to my cell phone.

Cisco Duo's trusted endpoint device capabilities have helped improve my organization's security policies by preventing unauthorized access from unknown devices quite a bit.

If I could improve Cisco Duo, I would suggest providing some notification back that the Cisco Duo system was not able to reach the remote device, because I was left in a situation where I did not know if it was actually my cell phone or something was wrong with Cisco Duo.

We have been using Cisco Duo for three years.

I would assess the stability and reliability of Cisco Duo and note that the issues I have experienced were not from Cisco Duo, but from cellular devices. There have been instances where the Cisco Duo push took too long to come to my cell phone. I do not know if that is the carrier involvement, but there are times where I am waiting for the push and I never receive it. It appears to be a cell phone issue; I may be in a hotspot or dead spot and it is hard to tell.

I have not had any issues with Cisco Duo's customer service and tech support. I would give Cisco Duo a 10 out of 10 for customer service.

Before Cisco Duo, I used some type of grid chart.

I would describe my experience with deploying Cisco Duo as very easy. I really do not think we had any challenges other than the fact that notification of teams that it was coming probably could have been better, but that was more of an internal thing. It happened so fast and with ease that it was very quick.

Those options were not looked at from my team when selecting Cisco Duo. It was our cybersecurity team that evaluated those options, so the network team did not really have a lot of involvement in exploring options.

I use Cisco Duo's adaptive authentication feature. From my perspective on the network side, I do not think Cisco Duo's dashboards really apply to me; that is something that our security side handles. I have not used Cisco Duo's push notification method on my side, but I know there are other teams that have, and they definitely prefer it. Right now, I do not think there is anything about Cisco Duo that I would improve; I have been happy with everything so far. My advice for organizations considering Cisco Duo is to implement the service quickly. I would rate this review a 9 out of 10.

My main use case for Cisco Duo is just authentication.

The features of Cisco Duo that I like the most are all of the above, especially the multifactor authentication that is very easy to use now. The ease of use and setting up users are excellent. It integrates well with everything.

Cisco Duo's trusted endpoint device capabilities have improved our organization's security policies quite well. The second tier of MFA is valuable.

Cisco Duo has improved the authentication times across the platforms as it is easy to use. One push of a button is all that is required. You do not have to memorize a code for thirty seconds.

Some examples of how Cisco Duo's features have benefited my organization include overall security. People take the laptops home and use VPN, so we can see where they try to log in and improve security. We are able to point multiple devices, switches, routers, firewalls, and everything to one offline location. Everything points back to one container.

I think Cisco Duo can be improved. Perhaps making it cheaper would be an improvement. Pricing is always a consideration.

I have been using Cisco Duo for two years, or perhaps we just got it recently.

I would assess the stability and reliability of Cisco Duo as strong, as I am not aware of any downtime, crashes, or performance issues.

Cisco Duo scales with the growing needs of my organization quite well. I believe it is per license basis.

I have expanded usage. We did a small sample size and then we are slowly rolling out to the whole organization.

The process has been pretty smooth.

I would evaluate my customer service and technical support for Cisco Duo as excellent since I have never needed to deal with them before, which is a positive thing.

On a scale from one being the worst to ten being the best, I would rate the customer service and technical support overall as ten out of ten. I have heard of no issues.

Before selecting Cisco Duo, we had Cisco AnyConnect. It has been there since I have been here. This was implemented when I first got to my position, so I am not sure what we used before.

Prior to adopting Cisco Duo, I was not using another solution to address similar needs that I am aware of.

I would describe my experience with deploying Cisco Duo as straightforward. We deploy switches and routers in our networking environment, and it is very easy. You just point TACACS to it and it pushes out very easily. We have not had any issues with deployment or conflicts compared to anything else. There have been no issues with device management.

I have seen a return on investment with Cisco Duo.

The advice I would give to another organization considering using Cisco Duo is to start small and then scale out. Make sure you have all the kinks and all the bugs settled within ten to one hundred users before going to a grand scale. I would rate this product overall as ten out of ten.

Our main use cases for Cisco Duo are for our own internal systems and applications that we're using, finance related and sales related. 

Simplicity in doing our secured authentication

The feature of Cisco Duo that I value the most is that it's easy to use. It monitors all our devices to ensure everything is updated before we're given access to those applications. Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.

As for improving Cisco Duo, we're quite happy with it, so there isn't much negative feedback. I would mention that there's nothing specific I would want to see enhanced in Cisco Duo. We're very satisfied with it, and there haven't been any requests from the team for enhancements or future features. Everyone has been very happy with it.

I have been using Cisco Duo for 5 years.

As for the stability and reliability of the solution, we have never had any issues. We have never experienced any downtime.

Cisco Duo scales very with the growing needs of our company; it's very easy for us to upgrade or add licenses or do additional deployments for our new employees or new hires. If there are new devices coming in, it's very easy to implement.

Regarding customer service and technical support for Cisco Duo, we don't have issues with that because we're quite skilled with it.

Positive

Before choosing Cisco Duo, I didn't consider any other solutions.

The deployment of Cisco Duo is a very simple process for us.

For our strategy for deployment of Cisco Duo, I let our IT work on it, but we were able to roll it out easily, probably in around two or three days, we were done with our deployment.

The biggest return on investment for us when using this platform is the reduced time for us to give support, plus the confidence that we have, knowing that all our authentications or logins are secured.

My experience with the pricing, the setup costs, and the licensing of the solution is quick and easy. There isn't much of an issue there. Even when we resell this to our customers, they're satisfied with it. The pricing is acceptable to them.

My experience with Duo's strong security authentication system has been very easy to use. The process to log into our systems using Cisco Duo is just a two-step process for us, making it much easier to access these systems.

I evaluate the benefit of having a complete passwordless environment in my company through the convenience and ease of use of these devices or Cisco Duo into our devices and applications. I have encountered no challenges with Cisco Duo so far. It gave our IT no issues or problems.

Regarding the feature called Advanced Identity Threat Detection and Response in Cisco Duo, we haven't used it yet. My impression of Cisco Identity and Intelligence capability to detect and respond to identity-based risks effectively is that Cisco has been at the forefront for security. They have lots of data information especially with the network, wherein most of our customers are using Cisco. They get all the intelligence from there.

I have not yet used Duo's Conversational AI Interface for admin tasks. Regarding whether there could be more in the AI area in Cisco Duo, not really at this point. In our use case, we're not yet ready for that.

I would rate Cisco Duo around 8 or 9 out of 10.

My main use case with Cisco Duo is for two-factor authentication. I need Cisco Duo authentication in my company because I have no different option to use a different solution not related to Cisco due to a limitation of a product like Cisco ISE that will not be able to use a different mechanism than Cisco Duo authenticator. I have to use Cisco Duo authentication to have two-factor authentication and fulfill security requirements in the company.

The feature I like the most about Cisco Duo is two-factor authentication. Cisco Duo helps me to defend against phishing attacks and provides security for my organization.

I really have no idea how Cisco Duo can be improved. I do not see any features that I would like to have that are not currently implemented.

I have been using Cisco Duo for about half a year.

I have not noticed any stability or reliability issues such as downtime or crashes.

I think Cisco Duo will scale with the growing needs of the organization. It will be growing because every company and every regulation requires two-factor authentication, and we have to use it by one vendor or another. I think a solution such as that will be growing in the future.

I mainly used the Microsoft solution because we have merged a lot of products with Microsoft, and using DevOps, Azure, and other services is naturally how we use Microsoft authentication for many things. However, if we cannot do it in some scope, we have to find out how to do it in a specific section.

With the deployment of Cisco Duo, I can do it with instructions. I am not an expert, but I am something between beginner and intermediate.

I cannot say that I have seen a return on investment from having Cisco Duo. I have experienced only a security benefit.

My experience with the pricing and licensing and setup costs is that I think it is fair because licensing depends on the user that uses it and consumes those tokens.

I had to reduce a lot of Microsoft Azure Authenticator, but for some reason, it is not supported in some products of Cisco. We have to divide it so that Cisco Duo also covers those needs.

I do not use Cisco Identity Intelligence. I have not noticed any increase in phishing attacks recently, but I work in a financial company where the security is critical. If something can happen one time per 25 years, it is very risky and has to be mitigated somehow. I have implemented Cisco Duo end-to-end phishing resistance with proximity verification for both. I did deploy Cisco Duo Directory to manage the user identity and am using it as a standalone identity provider. I do not think I discovered any new functionalities that I did not think of in the beginning. I did not really face any challenges doing that. I would rate this review a 10 out of 10.

The main use case for Cisco Duo is MFA, which means multifactor authentication using the app and using keys like YubiKeys for various devices, such as RDP and remote access, but I would say remote access is the most prominent use case.

Right now, the feature I appreciate most about Cisco Duo is the Duo Directory, which is exciting because it became an IDP.

It is exciting that with Cisco Duo, I can offload guest users and contractors to Duo, so they do not have to exist in the customer environment from their AD, which is a nice way to accommodate guests and contractors needing access to applications.

I express how I appreciate Cisco Identity Intelligence to customers using the Duo Advantage license and always try to push them to at least take a look because it is essentially free with the Duo product.

I have multiple MFA vendors in our portfolio, and I try to position Cisco Duo because I think it is a really good product, but we also try to position other solutions depending on what the customer wants and where they think we can go together.

I deployed Duo Directory to manage user identities, and I think it is great because it is never a standalone provider; it always acts as an additional provider or broker functionality to be the front door and decide to go this way or go to the other IDP.

Once Cisco Duo is set up and running, it just keeps running.

I think Cisco Duo can be improved with more YubiKey support with all applications, especially for Windows login.

I have been using Cisco Duo for three to four years, since the beginning of 2020.

I did not notice any problem with stability and reliability; it was always available with not much downtime needed.

Sometimes if I have problems, I obviously have to create a TAC case to ask for help, but most of the time, I would say it is very stable.

I think Cisco Duo is scalable for organizational growth, as we have some customers using it who then onboarded new users and even bought companies and onboarded them; it is highly flexible and I did not feel any slowdown anywhere.

The experience of deploying Cisco Duo is great; it is fast and not too complex in my opinion, as you can integrate basically anything into Duo, so I would say the experience is overall very great as an administrator.

I think Cisco Duo helped reduce the overall authentication-related cost for the company indirectly, as there is less work to do for the admins, because once it is set up, users understand the app, know how to use it, and rarely have problems, so if new devices need registering, they can do it themselves, depending on the setup.

The pricing for Cisco Duo is kind of okay, but most of the time, your competitor is someone like Microsoft who gives it out for free with their offering, making it tough to argue with customers why they should spend additional dollars to also get Duo to improve their setup, but I think the pricing is fair.

I am mostly part of the deployment and with the customers; I am not on the operational side of things, so I cannot really share about phishing attacks, but I mean, Cisco Duo allows phishing-resistant MFA, which is why I try to push my customers to use it, so I would argue, hopefully not.

That is why I try to push my customers to actually use proximity verification and use passkeys to strengthen security, which was mentioned in my previous answer.

I think there is a return on investment for the support team, where they can help validate customer requests and also through self-service portals, but I do not have any numbers regarding return on investment.

I would give Cisco Duo as a solution a rating of 10 because it is great.

Our main use cases for Cisco Duo are to support all employees that need to connect remotely, which is the primary case we're using, and we also use it for some technical parts, like connecting our Meraki to Cisco Duo for the IT.

What I appreciate most about Cisco Duo is how simple it is to use; you connect it to the email address and phone number, and you are able to push everything to the client. You can watch the log for a quick response to see if it's working or not, and check what went wrong in the log during the morning or something, and even push something to everyone if needed, so there are many valuable aspects which is very good.

The benefits of Cisco Duo for my company include how easy and simple it is to use; Cisco Duo is so easy to maintain and everything grows quickly with the number of users you add into it. You can even add new applications for verification, and it's policy in our company to have two-factor authentication, which we use in combination with that.

I cannot think of a specific feature that should be focused on for improvement, but perhaps addressing the trouble we have when people are changing phones would help. When a new phone is obtained, and Cisco Duo needs to be installed, it is easy to go into Cisco Duo and find the user to push verification, so perhaps doing this through Active Directory could make it easier, but that also raises questions about security.

I have been using Cisco Duo for approximately four years.

I would describe the stability and reliability of Cisco Duo as excellent because we almost never have troubles with it; the issues we face are with other systems, not Cisco Duo.

Cisco Duo scales very well with the growing needs of my company; during COVID, when we had a higher number of users, there were no problems at all.

I would describe my experience with the customer service and technical support of Cisco Duo as excellent service, and I could totally recommend using Cisco Duo, so it's 100%.

I would rate the customer service and technical support of Cisco Duo a 10, for sure.

Before choosing Cisco Duo, we considered Authenticator, which is similar, but I found Cisco Duo easier to implement because we have everything from Cisco, including firewalls and other essential technologies, making it the best choice for our environment.

The deployment process for Cisco Duo is easygoing; I would say it's very easygoing.

I think it took about two days to implement Cisco Duo; as I mentioned, if you connect it to Active Directory, it's straightforward, especially the first time, as you pick everything up from Active Directory and only need to go into Cisco Duo later when people change phones or something similar, requiring verification to see how many users are pending or have not used it.

The biggest return on investment for me when using Cisco Duo is security; that's the main point.

Cisco Duo has helped my company reduce its overall authentication-related costs.

I cannot provide an approximate percentage of how much it has helped reduce because, as I mentioned, if people don't use it, they don't get access.

I think the pricing of Cisco Duo is fair because we hired a number of users during COVID when we had many people working remotely, and the costs increased; if I remember correctly, Cisco offered something during COVID that gave us a lower price, so I find the pricing fair.

We thought about Authenticator, and our choice ultimately was Cisco Duo.

My advice to other companies considering Cisco Duo is not to wait; start using it and implementing it. I would rate this review a 10.

My main use cases for Cisco Duo are authentication to different services.

What I like the most about Cisco Duo is that whenever I get a new phone, all of it transfers to the new phone, while Microsoft Authenticator does not; I have to do each one one by one.

An example of how these features benefit my organization is that we do it for anybody that needs to access the VPN, including student logins at some different schools, so it just makes authentication more secure.

To become more resistant to phishing attacks, we use Cisco Duo as part of our network access control so that anytime students need to access certain things or teachers' VPN connections, the same for businesses, we secure the VPN that way. We know who's logging in, and we put an extra layer of authentication behind it.

Cisco Duo fits into my broader security environment as a kind of first layer, mainly for VPNs. As I said, it adds that extra layer of authentication after someone authenticates.

Cisco Duo's visibility into identity-based risk has improved my ability to manage the security of both human and non-human users' identities across my environment because we see log in attempts, so we can see who's logging into the network through the VPN at certain times, giving us another layer of visibility on who's on the network.

The way Cisco Duo can be improved, including features that should be included in the next release, is something I don't know off the top of my head; I would need to go back and look at our customers' wants and what they would like to see implemented.

I have probably been using Cisco Duo the entire time.

I assess the stability and reliability of Cisco Duo by noting that the only time we experienced an issue was when doing RADIUS authentication, and we had to tweak the timer to allow time for Cisco Duo authentication to take place before the RADIUS request was denied.

Cisco Duo scales well with the growing needs of my organization, being easy to manage as long as we have the Cisco Duo licenses to support the growing user count, and it's as simple as just provisioning them a Cisco Duo license.

I have expanded usage, and the process of expansion was fairly simple.

On a scale from one being the worst to ten being the best, I would rate my customer service and technical support experience as a seven.

I would give them a seven because they are readily available; we haven't had to reach out to support a whole lot, but I would say maybe just more on the technical side, getting those initial passes through the tiers to the tier that we need to support us.

Prior to adopting Cisco Duo, I was using Microsoft Authenticator in many environments and some other authenticator platforms.

What considered the change to Cisco Duo was cost for some and then just overall compatibility with the equipment they had.

My experience with the deployment was easy with no real issues.

Before selecting Cisco Duo, the other solutions I considered were mostly Microsoft Authenticator if their capability to support it was available.

What stood out in the evaluation process, both positive and negative, when comparing options was integration ability and ease of use.

When evaluating my identity strategy, I was looking for a comprehensive identity security platform rather than a standalone MFA tool, since I am an MSP servicing multiple clients, and I prefer a solution that integrates with many different technologies as most clients have a hodgepodge of equipment.

Cisco Duo's broader IAM capabilities meet those needs by just adding that extra layer of security, which is always important.

I am using it as an added security layer that integrates with other security products and tools that I may have in my stack.

The key capabilities beyond the MFA that led me to choose Cisco Duo as my primary identity security partner included MFA as the main one.

Cisco Duo has improved my operational efficiency to reduce costs in areas like authentication, IT support, and security operations by just securing the environment. It's that extra layer; after putting MFA behind it with Cisco Duo, there's now that extra layer we can fall back on.

Those threats have evolved in ways that I don't even know how to start narrowing it down; they evolve every day, and so it's just trying to keep the network as secure with multiple layers of authentication on it as much as we can put it on.

Looking back, Cisco Duo helps me evolve my IAM strategy from simple authentication to a more comprehensive identity security platform by providing another level of security. It puts another layer on everybody's accounts, so if an account is compromised, there's still that extra layer of authentication needed to get through.

If Cisco Duo was removed, the impact on my ability to manage and secure access across my entire identity ecosystem would mean that, for some of the school systems that we support, we would need to find a different solution, probably Microsoft Authenticator if they have the infrastructure for it, but we would probably be scrambling to get some different authentication sources in.

My advice to another organization considering using Cisco Duo is to take into account the licensing, ensuring that your environment supports it, and looking at making sure it can integrate with the different equipment you have in your environment. I would rate this product an eight overall.