I have used this solution within the past 12 months.
Founder at AT Vault
Multiple backup source capabilities, good support, and flexible
Pros and Cons
- "The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible."
- "In an upcoming release, the reports could be better."
What is our primary use case?
What is most valuable?
The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible.
What needs improvement?
In an upcoming release, the reports could be better.
For how long have I used the solution?
I have been using Commvault Complete Data Protection for approximately
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How are customer service and support?
The support from Commvault Complete Data Protection is very good.
How was the initial setup?
The setup of Commvault Complete Data Protection is easy. The deployment took us approximately three days because we have a small environment. If the environment is larger it could take approximately one and a half months to complete.
What other advice do I have?
Commvault Complete Data Protection is the number one solution in its category.
We use one to two backup specialists for the maintenance of the solution.
I would recommend this solution to others. It has worked well.
I rate Commvault Complete Data Protection a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Ops at Schmitech Inc.
Excellent for restorations and backups and has helped our organization have a better security posture
Pros and Cons
- "The convenience of backing up and restoring simultaneously is very valuable."
- "The initial setup was complex."
What is our primary use case?
Our primary use case for this solution is for backups and restoration, and we deploy the solution on-premises.
How has it helped my organization?
The solution has provided our organization with a better security posture.
What is most valuable?
The convenience of backing up and restoring simultaneously is very valuable.
For how long have I used the solution?
We have been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, and the entire organization is currently using this solution.
How are customer service and support?
I rate the technical support team as six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used Veeam.
How was the initial setup?
The initial setup was complex.
What about the implementation team?
Implementation was done in-house with a team of approximately ten people.
What's my experience with pricing, setup cost, and licensing?
I don't recall the exact cost of licensing. However, I rate the prices a ten out of ten.
What other advice do I have?
I rate this solution ten out of ten. It is a great tool which is easy to use, and I am satisfied with the product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Commvault Cloud
March 2026
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
CTO at Greenware Technologies LLC
Expandable, steady, and reliable
Pros and Cons
- "It's great for getting data back."
- "The product is a bit complex."
What is our primary use case?
We primarily use the solution for ransomware protection.
What is most valuable?
It is a very stable product. It's reliable.
The product is scalable.
It's great for getting data back.
What needs improvement?
The product is a bit complex.
The price should be reduced more. We'd like to see improvement in the appliances, the OEMs. They have to increase the number of OEMs.
Normally it's available with HP or Lenovo, yet very limited. We are expecting with open-source, with Supermicro, that those kinds of appliances will support as necessary.
For how long have I used the solution?
I've been using the solution for four years, since 2018.
What do I think about the stability of the solution?
The solution is very stable and reliable. The performance is good. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
We can scale the solution as we need to. The hardware supports any kind of storage.
Everyone is using Commvault. It takes a backup of their endpoint devices, and mostly it's used by the admins to restore, schedule backups, and other things.
We have maybe 700 people on the solution right now.
How are customer service and support?
Technical support is okay. We are mostly satisfied with the level of support.
How would you rate customer service and support?
Positive
How was the initial setup?
I cannot say that the solution is straightforward. It's a little complex.
Normally, if it is the on-prem edition of Commvault, you need the expertise to handle the implementation. When it is the cloud, Commvault Metallic, it's very easy.
What about the implementation team?
We handle implementations for clients.
What's my experience with pricing, setup cost, and licensing?
I'm purely technical. I don't deal with the licensing aspect of the product.
I'd rate the product four out of five in terms of affordability. From what I understand, it's not overly expensive.
What other advice do I have?
We are a partner of Commvault. We are an implementation partner.
If a user decides to implement Comvault on-prem, they should select a partner who can support them better with the coordination of Commvault.
I'd rate the solution nine out of ten. I like the scalability, steadiness, and reliability of the product. We can rely on Commvault for the data. 100%, you will get your data back. That's why we use it.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Analista de Suporte Sênior at Algar Tech
Used for disaster recovery, with good support and pricing
Pros and Cons
- "The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates."
- "The solution requires improvement with its connection and bandwidth."
What is our primary use case?
I am a certified administrator with Commvault.
Commvault is used for recovery and disaster recovery. I configure HyperScale for my clients in Brazil.
What is most valuable?
The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates.
Overall, the support, pricing, and interface are all good.
What needs improvement?
The solution requires improvement with its connection and bandwidth.
For how long have I used the solution?
I have been using Commvault HyperScale X for five years.
What other advice do I have?
I would rate Commvault Hyperscale X a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder and Director at BMBE SOLUTIONS
Flexible, affordable, and scalable
Pros and Cons
- "The most valuable feature of Metallic is its flexibility and user-friendly."
- "The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms."
What is our primary use case?
I am using Metallic for backing up Microsoft 365.
How has it helped my organization?
The solution has helped our business.
What is most valuable?
The most valuable feature of Metallic is its flexibility and user-friendly.
What needs improvement?
The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms.
In the future, the solution could add more features to help end-users be efficient.
For how long have I used the solution?
I have been using Metallic for a few weeks.
What do I think about the stability of the solution?
Metallic is a stable solution.
What do I think about the scalability of the solution?
I have found the scalability of Metallic to be good.
I found the solution best suited for small businesses.
How was the initial setup?
I found the implementation of Metallic to be simple, I come from a technical background.
What about the implementation team?
I had some assistance from our local reseller for the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
Metallic is an affordable solution.
What other advice do I have?
I rate Metallic an eight out of ten.
I have not used the solution enough to give it a higher rating.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Sr. System Architect at a tech services company with 201-500 employees
Stable, good support for OVM, but it is complex to manage
Pros and Cons
- "We recommend this product for people who are running the Oracle Virtualization Manager."
- "Our customers complain that this is a difficult product to manage."
What is our primary use case?
We are a solution provider and Commvault is one of the backup and recovery solutions that we implement for our customers.
What is most valuable?
We recommend this product for people who are running the Oracle Virtualization Manager. The support for this from Commvault is better than it is with Veritas.
What needs improvement?
Our customers complain that this is a difficult product to manage.
For how long have I used the solution?
We have been using Commvault for one year.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
I know that we can add nodes to the system, although I don't have much experience with scaling Commvault.
Which solution did I use previously and why did I switch?
I have experience with several backup and recovery solutions, including product by Veritas.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are billed on a yearly basis.
What other advice do I have?
The suitability of this product and my recommendation for using it depend on the environment. Not all backup products are suitable for every environment.
In summary, this is a good product but it would be better if it were easier, and not as complex to use.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Backup & Recovery Section Head at a retailer with 1,001-5,000 employees
Scalable with a straightforward setup and good performance
Pros and Cons
- "The solution is very stable and offers a good level of performance."
- "The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."
What is our primary use case?
I'm using the backup email feature with the hypervisor backup on VMware. I'm also working with different databases.
What is most valuable?
The initial setup is pretty straightforward.
The solution is very stable and offers a good level of performance.
The product can scale if a company needs it to.
We've noticed that technical support has recently gotten much better.
What needs improvement?
We've had issues with the solution not restoring certain environments. There also issues we find when we want to restore, for example, a cloud environment.
The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market. It really should integrate better with, for example, VMware or Nutanix or Hyper-V. It would be really, really helpful if that were the case.
For how long have I used the solution?
I've dealt with the solution for the last three years or so.
What do I think about the stability of the solution?
The product has been stable. There are no bugs or glitches. So far, it doesn't crash or freeze. It's reliable and the performance is good.
What do I think about the scalability of the solution?
The product can scale if a company needs it to. It does have the potential to expand as needed.
In our company, we have about 1,300 people using it.
How are customer service and technical support?
When I started to work with Commvault product, it wasn't very good, however, there has been a huge development in service. Their support is now working fine. They're much more helpful and professional. They've come a long way. We're satisfied with the progress they've made.
Which solution did I use previously and why did I switch?
I have also worked with other products, such as NetBackup and Veeam.
The pricing is a place where they all vary. While Commvault is cheaper than Veeam, it's more expensive than NetBackup.
How was the initial setup?
The initial setup is not overly difficult or complex. It's simple. It's straightforward.
I'm unsure as to how many people are required to maintain the solution. It's not an aspect of the product that falls under my responsibility.
What's my experience with pricing, setup cost, and licensing?
The solution isn't the cheapest. It's also not the most expensive. It's basically somewhere in the middle. However, it's a fine price. It's what you would expect to pay for a full solution. That said, for some environments, it could be considered a bit expensive.
What other advice do I have?
We are resellers.
I would advise those considering the solution, that, if they use it in conjunction with Nutanix, there may be some limitations. You can't back up, for example, on Nutanix and restore things to Veeam or other environments.
That said, we're mostly satisfied with the solution. I'd rate the product at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at Darva
Easy to use, easy to deploy, and easy to update
Pros and Cons
- "Commvault is a very stable product."
- "I think there is room for improvement with the reports. They are a little poor."
What is most valuable?
Commvault is easy to use, easy to deploy, and easy to update.
What needs improvement?
I think there is room for improvement with the reports. They are a little poor. There is a lot of room for customization with Commvault, but we have not done that, so the reports do not work the best for us.
We have virtualization, but sometimes some virtual machines are not backed up.
For us, a system ransomware scenario would be a good solution. This would help us not be nervous about our backup solution if we experience a ransomware attack.
For how long have I used the solution?
We have been using Commvault for seven years, since 2014.
What do I think about the stability of the solution?
Commvault is a very stable product.
What do I think about the scalability of the solution?
We are using VMware for virtualization every day. The issue with scalability that Commvault has is that any modifications in virtualization that we make have a direct impact on it.
We do not have a problem with scalability, but I think if we had to restore a large scale of information, it would be a problem because of the time we would have to spend restoring all of our virtual machines. However, we could backup as many as a 1,000 virtual machines very easily.
How are customer service and technical support?
Commvault's technical support is good. However, because I am French and not a native speaker, I have a hard time understanding tech support specialists that are from India.
Which solution did I use previously and why did I switch?
Before Commvault, we used a French solution. It had issues with backups and was very bad. We had to migrate before we encountered a bigger problem.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
Commvault helped us with the migration. A two-person team was involved in the deployment from our end, a system engineer and a hardware engineer.
What's my experience with pricing, setup cost, and licensing?
Commvault is too expensive.
What other advice do I have?
I would recommend this solution. It is a good solution for cloud backup.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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