Commvault Cloud Reviews

The solution is mostly used for backups as customers ask for virtual machine backups.

A lot of customers have lost their data and Commvault Backup & Recovery has helped recover it.

The return points are very valuable.

The pricing of the solution can be improved and made cheaper.

I have been working with Commvault Backup & Recovery for two years. 

The solution is highly stable. I rate the stability a nine out of ten. 

Commvault is a scalable solution. At present, medium businesses work with the solution. I rate the scalability a nine out of ten. 

The technical support team is good. I rate the support a nine out of ten. 

Positive

The initial setup is easy. The deployment depends on the size of the project but usually takes a few hours. For the deployment, there is a console ID that needs to be implemented on the customer side. I rate the initial setup a ten out of ten. 

The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten. 

I would recommend my clients to choose Commvault's accessible license. I rate the overall solution a nine out of ten.

We are the most important communications company in Argentina. We deal with a large variety of customers. We are partners of Commvault and I'm the company founder. Our company provides IT solutions. 

Commvault has a unique administration platform and interfaces, providing backup, archive, reporting and replication features. Commvault has more features than its competitors. Net Backup, for example, doesn't integrate a lot. Commvault has only one platform and this is important for the customer. They don't have a large market share in Argentina but whenever we present it to our customers they like the product and want to do a proof of concept.

The product could be easier to implement, they could create a new console to configure the solution. I'd like to see improvements on the user interface, support, pricing, and integration with other solutions. They could also improve their marketing of the brand.

I've been working with this solution for almost seven years. 

The stability is good. 

The scalability is good. 

The initial setup is easy. Deployment time is dependent on the infrastructure of the customer.

This is a relatively new solution for customers in Argentina, so I go to a lot of effort to know the solution well and to present it to our customers. It's not easy but I think that when the customer becomes familiar with the solution, many want to change to it. The stand out aspect of Commvault is that it supports its clients on a unique platform. Whether it's underlying solutions, cloud solutions, SAP Hana, for example, replication backup, archiving, reporting, all of this is one platform. I would suggest starting with small solutions, to learn the product and see if it's the best option for your needs.

I would rate this solution a nine out of 10. 

We prefer Commvault because they are backup agents who have a vision about what we can do with applicable backup solutions. I have one solution with five local backups and remote backups between the five. First-line core backup and synthetic full backup for applications. These are our policies and logic to access the files and take over or restore files.

The main differentiator here is that Commvault has many features. You'll have to explore these features to gain knowledge about them, or you wouldn't know it's there.

Commvault's many features can be explored to get more value from more solutions.

The implementation is very difficult and should be improved and made easier. There are many features to explore to create more value from more solutions.

We want to do a course and explore the possibility of obtaining certification. This will help us gain a more comprehensive understanding to create solutions more efficiently. The most important thing for me is to have more courses and more possibilities to receive online certifications.

I have been using Commvault for a few weeks.

Commvault is stable but more difficult to understand without the technical specifications.

The initial setup is complex. I tested Commvault, investigated options, and checked that I had the right conditions to install. It took a lot of effort and two people to install it. It took us about two months to install Commvault.

I used documentation provided by Commvault and visited some forms, but I mainly used documentation from Commvault.

Another IT professional and I installed it in-house. We did it by following the documentation step by step, and some steps were more difficult than others.

I would recommend Commvault to potential users. I'm satisfied with this solution.

On a scale from one to ten, I would give Commvault a ten.

Our primary use case is for backing up the .NES file system. I backup VMware and Windows cloud servers. It's deployed on-prem.

The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.

In the next release, I would like to see disaster recovery options for the cloud. It was always off the scope because they're not really meant to be a disaster recovery solution but now they're getting there. From what I see, that there's no reason why they can't do disaster recovery, they have everything they need for it. They're beginning to do things but I'd like to see them delve more into that.

It's very stable. 

It's scalable. 

The other customers that had some issues with technical support but I, personally, have not had issues with them. I get good support.

I didn't install Commvault. It's not complex, but it demands optimization to do. An integrator did the implementation. It didn't look too complex, but there some things you need to take into consideration and there were configuration issues, fine-tuning, and things like that. 

The deployment took around two days. 

One thing is the pricing. I think they're expensive. They're very good, but they're pretty expensive. It's a complex system that you have to sit on a little bit. You have to work on it. You have to be very aware of any backup program but here specifically, because it does so much, you have to always be conscious of what's happening.

I would rate it a nine out of ten.

We use Commvault HyperScale X for effective backup, recovery, and archiving of hardware and software solutions.

The product has the best features for scaling up and administering all the solutions from a single platform. They provide a duplication database as well.

There is room for improvement in the data center application running on the cloud for the platform.

The technical support is good. However, the support company is quite expensive.

Positive

We provide a complete installation for the product. It has medium complexity. One can set it up by reading the documentation. But in many cases, one needs technical support from the vendor or partner.

In our country, hardware solutions are very expensive. But the product is very competitive for pricing in some countries because it is possible to set up Commvault hardware with other vendors like HP, Lenovo, or SuperMicro using its certification.

The product provides the availability of servers. If one server is down, the other two work in that space. You get all solutions in one product and don't have to worry about the type of server, storage, or switch network you need to buy to set up the backup software.

I rate Commvault HyperScale X a nine out of ten.

We are a solution provider and Commvault is one of the backup and recovery solutions that we implement for our customers.

We recommend this product for people who are running the Oracle Virtualization Manager. The support for this from Commvault is better than it is with Veritas.

Our customers complain that this is a difficult product to manage.

We have been using Commvault for one year.

This is a stable product.

I know that we can add nodes to the system, although I don't have much experience with scaling Commvault.

I have experience with several backup and recovery solutions, including product by Veritas.

Licensing fees are billed on a yearly basis.

The suitability of this product and my recommendation for using it depend on the environment. Not all backup products are suitable for every environment.

In summary, this is a good product but it would be better if it were easier, and not as complex to use. 

I would rate this solution a seven out of ten.

Commvault is easy to use, easy to deploy, and easy to update.

I think there is room for improvement with the reports. They are a little poor. There is a lot of room for customization with Commvault, but we have not done that, so the reports do not work the best for us.

We have virtualization, but sometimes some virtual machines are not backed up.

For us, a system ransomware scenario would be a good solution. This would help us not be nervous about our backup solution if we experience a ransomware attack. 

We have been using Commvault for seven years, since 2014. 

Commvault is a very stable product. 

We are using VMware for virtualization every day. The issue with scalability that Commvault has is that any modifications in virtualization that we make have a direct impact on it.

We do not have a problem with scalability, but I think if we had to restore a large scale of information, it would be a problem because of the time we would have to spend restoring all of our virtual machines. However, we could backup as many as a 1,000 virtual machines very easily. 

Commvault's technical support is good. However, because I am French and not a native speaker, I have a hard time understanding tech support specialists that are from India.  

Before Commvault, we used a French solution. It had issues with backups and was very bad. We had to migrate before we encountered a bigger problem. 

The initial setup is straightforward. 

Commvault helped us with the migration. A two-person team was involved in the deployment from our end, a system engineer and a hardware engineer. 

Commvault is too expensive. 

I would recommend this solution. It is a good solution for cloud backup. 

We can use it on-premises and in the cloud. 

The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up.

I have been using this solution for a year.

It is stable.

It is easy to scale.

The initial setup was straightforward. The deployment took a couple of weeks. The biggest challenge is about the equipment.

Its cost is reasonable, but anybody else can do better benchmarking.

You need to look at the cost as compared to other similar products.

I would rate Commvault an eight out of ten.