Commvault Cloud Reviews

I both use the solution myself and provide services to my clients using the product. Mainly, I use the product for virtual machine backup, Office 365 backup, file servers, SQL Service, Oracle, et cetera.

The diversity on offer is very, very good. Everything is supported. It's great.

The product has a very close partnership with Microsoft with regards to the current implementation, and always has the latest support - or, rather, the support for the latest iteration of software provided by Microsoft or Oracle. It's excellent in that sense.

The solution has been quite stable. It offers reliable performance.

The solution is very scalable.

The pricing is quite good. We have no complaints in that area.

It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product.

It should be easier to implement for tech people. Right now, it's quite difficult.

I've been working with the solution for 16 years or so. It's been well over a decade. I've got a lot of years under my belt with it.

The stability of the product is quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The product can scale. If a company needs to expand it, it can do so. There shouldn't be any issues.

We might have about 150 users on the solution currently.

We've been in touch with technical support many times. They're okay. Just good, not great.

Sometimes there are people, personnel, that are not that well educated. Sometimes I know more than the person I'm talking to and they are supposed to be helping me with technical problems. It's just not going to work.

The initial setup can but a bit complex. It can be a bit difficult to implement, even for someone with a good amount of experience.

We have about 10 engineers that can handle the deployment and maintenance aspects of the product.

The pricing is quite reasonable and more than fair. It's not overly expensive.

We are official partners with Commvault. I'm a consultant.

I would advise companies considering the solution to first check out a trial or a demo and to evaluate if it's the right solution for them. If you have a very diverse data center set up, then it's likely going to be good for you. They have a strong implementation of Office 365 backup capabilities. If a company is using 365, it's going to be quite useful.

Overall, I would rate the solution at a ten out of ten. It's quite robust and already has all of the features we need. Of course, its level of diversity has been great. We're quite satisfied with it overall.

We are the most important communications company in Argentina. We deal with a large variety of customers. We are partners of Commvault and I'm the company founder. Our company provides IT solutions. 

Commvault has a unique administration platform and interfaces, providing backup, archive, reporting and replication features. Commvault has more features than its competitors. Net Backup, for example, doesn't integrate a lot. Commvault has only one platform and this is important for the customer. They don't have a large market share in Argentina but whenever we present it to our customers they like the product and want to do a proof of concept.

The product could be easier to implement, they could create a new console to configure the solution. I'd like to see improvements on the user interface, support, pricing, and integration with other solutions. They could also improve their marketing of the brand.

I've been working with this solution for almost seven years. 

The stability is good. 

The scalability is good. 

The initial setup is easy. Deployment time is dependent on the infrastructure of the customer.

This is a relatively new solution for customers in Argentina, so I go to a lot of effort to know the solution well and to present it to our customers. It's not easy but I think that when the customer becomes familiar with the solution, many want to change to it. The stand out aspect of Commvault is that it supports its clients on a unique platform. Whether it's underlying solutions, cloud solutions, SAP Hana, for example, replication backup, archiving, reporting, all of this is one platform. I would suggest starting with small solutions, to learn the product and see if it's the best option for your needs.

I would rate this solution a nine out of 10. 

We prefer Commvault because they are backup agents who have a vision about what we can do with applicable backup solutions. I have one solution with five local backups and remote backups between the five. First-line core backup and synthetic full backup for applications. These are our policies and logic to access the files and take over or restore files.

The main differentiator here is that Commvault has many features. You'll have to explore these features to gain knowledge about them, or you wouldn't know it's there.

Commvault's many features can be explored to get more value from more solutions.

The implementation is very difficult and should be improved and made easier. There are many features to explore to create more value from more solutions.

We want to do a course and explore the possibility of obtaining certification. This will help us gain a more comprehensive understanding to create solutions more efficiently. The most important thing for me is to have more courses and more possibilities to receive online certifications.

I have been using Commvault for a few weeks.

Commvault is stable but more difficult to understand without the technical specifications.

The initial setup is complex. I tested Commvault, investigated options, and checked that I had the right conditions to install. It took a lot of effort and two people to install it. It took us about two months to install Commvault.

I used documentation provided by Commvault and visited some forms, but I mainly used documentation from Commvault.

Another IT professional and I installed it in-house. We did it by following the documentation step by step, and some steps were more difficult than others.

I would recommend Commvault to potential users. I'm satisfied with this solution.

On a scale from one to ten, I would give Commvault a ten.

We are using Commvault as our main backup software.

Commvault is very broad in its possibilities to keep the backup environment up and running.

What I like about Commvault is that it's very robust. When an interruption takes place due to an incident, the signaling and notification are very extensive. Usually, there is a good direction towards the solution if there is a problem. Commvault is very self-supporting and the software tries to solve any issues by itself.

There is a bit of an overkill in functionality, especially in the interface, when you decide to deploy all of the software. I'm talking specifically about the Java console, which is the one we are using because it has all of the features that Commvault has in it. With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue.

The web console is more organized than the Java console, although it lacks some features.

In the next release, I would like to see different options made available for hot versus cold data.

I have been using Commvault for six years.

We have not been in contact directly with Commvault for technical support. We have a partner who takes care of all of the issues if any Commvault intervention is needed.

We are currently working through what we need for disaster recovery in general, and Commvault already has a major place in that. However, there are several things that we do not currently use, so there may be an option to use more of it for that benefit. For example, the product supports archiving capability, which is something that we do not use at this time.

In summary, this is a good backup solution but considering my comments on the GUI, it is not perfect.

I would rate this solution an eight out of ten.

We can use it on-premises and in the cloud. 

The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up.

I have been using this solution for a year.

It is stable.

It is easy to scale.

The initial setup was straightforward. The deployment took a couple of weeks. The biggest challenge is about the equipment.

Its cost is reasonable, but anybody else can do better benchmarking.

You need to look at the cost as compared to other similar products.

I would rate Commvault an eight out of ten.

We primarily use the solution for all infrastructure. We're using it for the five pillars and for database backups and management.

The visualization backup is the most important aspect for us. It provides snapshot protection. 

The digital application and the compression of the disc at the storage site are great. That's one of the best features of this solution.

Technical support is very helpful.

We've faced problems backing up our virtual machines. A few of them, at least. However, we opened a ticket, and then we found out how to troubleshoot this issue and how to do a snapshot backup. We were able to understand exactly what was the root cause of the issue and a solution was provided to us.

We have already submitted a feature enhancement request to Commvault. They are working on it. That's in relation to the Commvault Metallic and is related to the workflow approval. We requested they implement workflow approval, just in case you want to allow, for example, general users to access the Commvault Metallic and browse what mailboxes they need to check if it is approved by the legal department. We can run them independently, this access without even referring back again to the IT division, however, we requested the workflow has to be based on approved access.

I've been using the solution for a year and a half at this point.

The product is a reliable solution. We have experienced only one case where there was a total shutdown and a total disruption of service. This was a weird case. We were able to sort it out and submitted the case for investigation to understand what the root cause might have been. Later on, we had to upgrade a few things. However, since then, we haven't had any issues whatsoever. I'd describe the solution as quite stable. 

In terms of scalability, it is a skill level solution. You can scale up at any time by adding additional nodes.

Technical support is always good. Most of the time the call comes from the U.S. They don't have local support. They are always providing remote support in the U.S. and India. Most of the calls come from those two countries, however, we find that we get help mainly from the U.S.

The initial deployment was straightforward. We had a proper prerequisites exit sheet. We filled it out properly at the outset and the architecture was very clear. We started with the architecture. We were able to understand all of the components in this hyper-scale design, and we submitted a change request to our infrastructure. We were able to meet all of the requirements on time. We started up the implementation shortly after that.

In the end, it was a straightforward design. There was nothing too complex.

In terms of maintenance, we usually do a health check which is basically a checklist we run through in the morning. The system will still struggle from time to time if there are any recent updates that need to be done. It is a system that does the update by itself, and it shares with you all types of events that need to be taken care of. Therefore, it's pretty automated.

We bought the solution and the agreement was for three years. We simply pay in installments for three years. We'll do the payment at the beginning of every year. 

We're just a customer.

We do recommend the solution. However, a company needs to look again into why they need it. With Commvault, you can deploy on-premise or on the cloud. It is compatible with several cloud vendors. However, the deployment depends on what you need it for. For example, if you need to back up Office 365, then there are two solutions from the providers, from Commvault. Recently they have started talking about Commvault Metallic. They started trying to promote it in other regions. We've done a profound study in the Commvault Metallic for our Office 365 in the past. We compared it with two more products. We compared it to a Barracuda email protection and we compared it also with Veeam.

Any company should do the same and run comparisons. They need to know exactly for what purpose do they need to acquire the solution. If it is for Office 365 then there are two solutions for that. One of them is the Commvault Metallic, and it is a SaaS model. The SaaS model is fully manageable. The user will not even look into infrastructure. It will be fully managed by the Commvault team in the background. There is no need to worry about the storage consumption on Azure if you also choose to go with Microsoft Azure cloud. When you need infrastructural backup, then there is the Commvault hyper-scale solution. That's the only available option and is very powerful.

Overall, I would rate the solution ten out of ten. We've been very happy with it so far.

We are a service and solution provider, and we use Commvault to secure our client's data. Our motto of security is to secure the data and using this is very important. We are providing services to commercial and financial companies, so our data is critical.

We have two options for backing up data. We have a DR site, and we can also back it up on-premises.

This is a very technical solution that I would like to see Commvault offer customer support and marketing development resources in India. To my understanding, there is no marketing development team in India and we face problems when we speak with Commvault about these things.

When we send a query to Commvault, they take a long time to answer our questions. It can be very difficult to contact the Commvault team. Whenever we try to contact them, we are transferred to other distributors.

We have been using Commvault for the past full year.

Commvault is a stable product.

This solution is scalable, and we have more than 5,000 users that are using SAN services.

We don't require technical support or customer support from Commvault, as we have a dedicated team for the product.

The initial setup is straightforward.

The deployment was done in-house.

We have a dedicated Commvault team of 25 members. We have a test area, where Commvault and other products are tested. We have, for example, the Commvault test cases, data center test cases, computer testing, hyper-converged facilities, and more.

In India, this is a very expensive product.

We have not evaluated other options, as we are focusing on Commvault.

When we first started using Commvault, we had many problems. They were on a daily basis and including things like data access and data loads. At this point, we are no longer facing problems.

This is a product that I might recommend, although it depends on the scenario.

I would rate this solution a four out of ten.

We are using it for backing up all of these services in the full infrastructure.

The most valuable features are the ease of use, the graphical interface, and it's high speed.

The GUI is easy to use.

The compression and deduplication ratios are very good.

The price could be lower.

When I compare it with Dell EMC Networker, they have a feature called persistent binding, which means that the backup would be going through the fiber channels instead of the network. Commvault relies on the compression and deduplication ratio, although they could also utilize the fiber channels. Persistent binding is a feature that I would like to see in the next release of Commvault.

I have been using Commvault for more than one year.

I experienced instability only one time, but it was restored.

It's very stable.

It's scalable. That's why it's HyperScale.

We have four administrators in our company who are managing the infrastructure. 

Technical support is very strong.

When we made a paradigm shift after moving from the EMC network to Commvault, there is a difference when using both of the products. The other one is powerful but it's more complicated. This one is easier.

It's a Commvault HyperScale model, which is easy to scale.

If you refer back to the manual system, it's straightforward and the architecture is very easy to understand. Implementation is easy.

It's based on a HyperScale with three different nodes running on a RedHat operating system.

The price is not cheap, but when you compare it to the other products they are all almost the same level in terms of price.

If we compare with other products we can recommend Veeam. 

Veeam and Commvault are almost the same but Commvault made an announcement EMEA and Commvault now have a fully managed product and they have a backup as a service with unlimited storage. 

We are also evaluating Barracuda.

At the moment we are evaluating the additional features in terms of Office 365, backup, and SharePoint to analyze the differences.

Overall, this is a unified solution and it's wonderful.

I would rate Commvault a ten out of ten.