Commvault Cloud Reviews

The solution is used for normal backups, file system level backups, or database backups.

The solution is easy to use and the duplication is quite good.

The reporting is complicated and should be simplified in an upcoming release.

I have been using the solution for three years.

The stability is good for the solution.

In my experience, the solution has been highly scalable.

The technical support has been good.

The setup is complicated and complex. The length of time it will take depends on the environment and how large it is.

It is best to use a consultant to do the deployment.

The solution is not cheap. However, for an enterprise-level solution, the price is comparable to other competitors. It would not be affordable for small to medium size organizations.

I recommend this solution to others. I would advise others wanting to implement this solution to spend some time on the initial setup and once the initial setup is done, then it will be quite easy to use.

I rate Commvault a nine out of ten.

On-premises

We are using it for backing up all of these services in the full infrastructure.

The most valuable features are the ease of use, the graphical interface, and it's high speed.

The GUI is easy to use.

The compression and deduplication ratios are very good.

The price could be lower.

When I compare it with Dell EMC Networker, they have a feature called persistent binding, which means that the backup would be going through the fiber channels instead of the network. Commvault relies on the compression and deduplication ratio, although they could also utilize the fiber channels. Persistent binding is a feature that I would like to see in the next release of Commvault.

I have been using Commvault for more than one year.

I experienced instability only one time, but it was restored.

It's very stable.

It's scalable. That's why it's HyperScale.

We have four administrators in our company who are managing the infrastructure. 

Technical support is very strong.

When we made a paradigm shift after moving from the EMC network to Commvault, there is a difference when using both of the products. The other one is powerful but it's more complicated. This one is easier.

It's a Commvault HyperScale model, which is easy to scale.

If you refer back to the manual system, it's straightforward and the architecture is very easy to understand. Implementation is easy.

It's based on a HyperScale with three different nodes running on a RedHat operating system.

The price is not cheap, but when you compare it to the other products they are all almost the same level in terms of price.

If we compare with other products we can recommend Veeam. 

Veeam and Commvault are almost the same but Commvault made an announcement EMEA and Commvault now have a fully managed product and they have a backup as a service with unlimited storage. 

We are also evaluating Barracuda.

At the moment we are evaluating the additional features in terms of Office 365, backup, and SharePoint to analyze the differences.

Overall, this is a unified solution and it's wonderful.

I would rate Commvault a ten out of ten.

On-premises

We use the Commvault HyperScale X to manage complex infrastructure, so deployments are fast.

Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure. If there is an issue with the software, we open a support ticket with the software vendor. We then escalate the case to the hardware support team.

Commvault HyperScale X is more expensive for hybrid environments than traditional solutions.

I have been using Commvault HyperScale X as a reseller for five years.

I rate the product’s stability an eight out of ten.

The scalability is very good, but there is a limitation on expanding the cluster to scale to a higher level. We have smaller and enterprise-level clients. I rate its scalability a nine out of ten.

We have a team of four to manage support. We have many paid credits for networking and application support.

Positive

The initial setup is moderately easy. I rate the process a seven on a scale of ten. The deployment time depends on the environment. It takes around four to eight hours to complete.

I rate the product’s pricing a seven out of ten.

If the customer needs to protect five terabytes of data, they will need five licenses if they need to upgrade to make devices flexible or create this model. Many small customers can start with a 10TB appliance, and enterprises can scale up to 50 TB. The appliance is compatible with various hardware platforms, including LG, Lenovo, IBM, Dell, etc.

I recommend the Commvault HyperScale X for its enhanced quality, performance focus, and data isolation. I recommend looking for support for various solutions from a single vendor. Overall, I rate it a seven out of ten.

We use it mostly for backup and sell it to our customers. We are moving more into data management. Our customers also use it for data classification, it's becoming a major role. 

The previous version of Commvault was complex from a licensing point of view. Veeam is taking up the virtualization space. 

It helps my customers recover data and to replicate the data as well. 

Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection. You can enable those licenses on a single platform screen. This is where I see the value ad. This is a single management tool.

With other products, you need to have different management tools.

They don't market their products well. They don't do a lot of marketing to enable them to move forward. 

It's a very good product. It works. If their marketing was great, the product would sell itself. It's harder because their competitors have much better marketing. Everybody knows Veritas and Veeam because they market well. If a customer chooses Commvault, it would be the first time they've heard of it. 

My company has been using it for the last five years. 

Scalability is great. In the new license model, I can scale it on the virtual environment. We are going to increase our Commvault center in our data center. The maintenance will increase. 

Their technical support is very good. I am very satisfied. I work with somebody who is connected to the development side as well so they make sure to implement changes if we encounter issues. 

Commvault is an enterprise product set and Veeam only started the virtualization layer. Commvault is already at the front. Veritas has a lot of appliances and Commvault only started doing appliances a few years ago. Veritas marketed their appliances aggressively but Commvault didn't. I think Commvault is moving into data management. 

It's not that easy to implement. It takes some time to implement and make it work. It was complex to implement and understand how to get everything correctly. 

Commvault changed their model to make it easier for partners and customers to understand. Before there were 16 licenses for one area but now they've made it easier to work.

Understand the way it works in terms of sizing and configuration. As soon as that is correctly done, it's not so difficult to understand. 

We use Commvault Complete Data Protection backup and recovery.

Commvault is easy for auto-upload, auto-download, and push install and update capability. Also, It saves a lot of time by allowing us to restart the agent. We can do it all from a single console. The documentation on the portal is also beneficial. As we type in a search, hundreds of documents pop up without having a Google search.

Commvault provides the status of a backup or restore operation. It is a great way to troubleshoot problems and ensure that data is always protected.

The product's migration process and stability need improvement.

I have been using Commvault Complete Data Protection for a year since June last year.

The product's stability could be better.

Commvault Complete Data Protection is scalable. We are using a socket-based license.

We communicate with our support partner regarding product-related issues.

Compared to Dell,  the push installations are much easier with Commvault. I used to have to log on to every server to install and deploy new clients, but with Commvault, I can do it all remotely. It saves me a lot of time and hassle.

The initial setup is easy. The implementation took a few weeks for the distribution center. The agent installation is easy for clients and takes about 15 minutes. It requires one engineer and one architect to execute the process.

It is an easy-to-maintain product. From a backup failure perspective, backups are almost always almost successful. We have an issue with one of our distribution centers. For example, we have a command center and a Java console. When we perform a task on one of these consoles, it does not always reflect on the command center. It should be synchronized at all times. Our engineer has logged a ticket with this concern. It could be because we are using an older software version, but that shouldn't be the case. If I switch from plan A to plan B on one console, it should reflect on both consoles.

Commvault only needs one person who travels to different sites to provide support services. Each site has 14-15 services. So, the web push screen is assigned to one person per site.

The tool is cost-effective.

The tool has the most difficult migration process compared to other products. The migration from our previous network to Commvault was a challenge.

Once the tool is set up, it works well. For example, recovering data from Oracle is much easier with Commvault. I don't have to manually search through every backup file to find the file I need. I can search for the file name or other information, and Commvault will find it. I rate it an eight out of ten.

On-premises

Our primary use case is for backups. We are customers of Commvault and I'm a senior IT administrator.

Real-time synchronization is a good feature.

This is not a very high standard product. 

I've been using this solution for three years. 

The solution is not very stable. 

The technical support is below average. 

We had many issues so the deployment took around three months. We had two IT admins carrying out the implementation. 

I rate this solution four out of 10. 

On-premises

Our primary use case for this solution is for backups and restoration, and we deploy the solution on-premises.

The solution has provided our organization with a better security posture.

The convenience of backing up and restoring simultaneously is very valuable.

We have been using this solution for five years.

The solution is stable.

The solution is scalable, and the entire organization is currently using this solution.

I rate the technical support team as six out of ten.

Neutral

We previously used Veeam.

The initial setup was complex.

Implementation was done in-house with a team of approximately ten people.

I don't recall the exact cost of licensing. However, I rate the prices a ten out of ten.

I rate this solution ten out of ten. It is a great tool which is easy to use, and I am satisfied with the product.

We primarily use the solution for ransomware protection.

It is a very stable product. It's reliable.

The product is scalable. 

It's great for getting data back.

The product is a bit complex. 

The price should be reduced more. We'd like to see improvement in the appliances, the OEMs. They have to increase the number of OEMs. 

Normally it's available with HP or Lenovo, yet very limited. We are expecting with open-source, with Supermicro, that those kinds of appliances will support as necessary.

I've been using the solution for four years, since 2018.

The solution is very stable and reliable. The performance is good. There are no bugs or glitches, and it doesn't crash or freeze. 

We can scale the solution as we need to. The hardware supports any kind of storage. 

Everyone is using Commvault. It takes a backup of their endpoint devices, and mostly it's used by the admins to restore, schedule backups, and other things.

We have maybe 700 people on the solution right now. 

Technical support is okay. We are mostly satisfied with the level of support.

Positive

I cannot say that the solution is straightforward. It's a little complex.

Normally, if it is the on-prem edition of Commvault, you need the expertise to handle the implementation. When it is the cloud, Commvault Metallic, it's very easy.

We handle implementations for clients. 

I'm purely technical. I don't deal with the licensing aspect of the product.

I'd rate the product four out of five in terms of affordability. From what I understand, it's not overly expensive. 

We are a partner of Commvault. We are an implementation partner. 

If a user decides to implement Comvault on-prem, they should select a partner who can support them better with the coordination of Commvault.

I'd rate the solution nine out of ten. I like the scalability, steadiness, and reliability of the product. We can rely on Commvault for the data. 100%, you will get your data back. That's why we use it.